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Laptop gone crazy - all programs either crashing or won't opem


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5 replies to this topic

#1 nomnom99

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Posted 16 July 2013 - 11:16 AM

As of today my laptop has suddenly decided to go crazy. I'm using an Alienware mx18 r4.

 

When I first load the computer it says Alienware Respawn Crashed.

 

Then mmloader crashes.

 

Then Catalyst control center crashes.

 

Alot of software either won't open or crashes when open. No media players works. Have tried windows media, splayer, vlc and media monkey. They will open as admin but insta crash when i try to open a file.

 

IE and Fireofx both crash on opening unless running as admin and even then crash intermittently.

 

Laptop was functioning perfectly and without issues until today.

 

Any ideas?

 

Thanks,

NomNom


Edited by nomnom99, 16 July 2013 - 11:16 AM.


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#2 hamluis

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Posted 16 July 2013 - 12:04 PM

Please download MiniToolBox  , save it to your desktop and run it.

 

Checkmark the following checkboxes:

  List last 10 Event Viewer log

  List Installed Programs

  List Users, Partitions and Memory size.

 

Click Go and paste the content into your next post.

 

Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link.

 

Louis



#3 nomnom99

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Posted 16 July 2013 - 12:28 PM

Hey Louis thanks for the quick reply. Here's the first bit:

 

MiniToolBox by Farbar  Version: 13-07-2013
Ran by Ian (administrator) on 17-07-2013 at 01:21:50
Running from "C:\Users\Ian\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (07/17/2013 01:18:48 AM) (Source: Application Error) (User: )
Description: Faulting application name: IEXPLORE.EXE, version: 10.0.9200.16635, time stamp: 0x51b7a921
Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec49b8f
Exception code: 0xc0000374
Fault offset: 0x000ce6c3
Faulting process id: 0x1fdc
Faulting application start time: 0xIEXPLORE.EXE0
Faulting application path: IEXPLORE.EXE1
Faulting module path: IEXPLORE.EXE2
Report Id: IEXPLORE.EXE3

Error: (07/17/2013 01:18:43 AM) (Source: Application Error) (User: )
Description: Faulting application name: IEXPLORE.EXE, version: 10.0.9200.16635, time stamp: 0x51b7a921
Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec49b8f
Exception code: 0xc0000374
Fault offset: 0x000ce6c3
Faulting process id: 0x13e0
Faulting application start time: 0xIEXPLORE.EXE0
Faulting application path: IEXPLORE.EXE1
Faulting module path: IEXPLORE.EXE2
Report Id: IEXPLORE.EXE3

Error: (07/17/2013 01:17:19 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 3258143

Error: (07/17/2013 01:17:19 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 3258143

Error: (07/17/2013 01:17:19 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (07/17/2013 00:23:08 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 7987

Error: (07/17/2013 00:23:08 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 7987

Error: (07/17/2013 00:23:08 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (07/17/2013 00:23:07 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 6988

Error: (07/17/2013 00:23:07 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 6988


System errors:
=============
Error: (07/16/2013 11:17:22 PM) (Source: Server) (User: )
Description: The server could not bind to the transport \Device\NetBT_Tcpip_{C5F12761-BCC0-41E7-A37B-9EEF83B89D16} because another computer on the network has the same name.  The server could not start.

Error: (07/16/2013 11:17:18 PM) (Source: Server) (User: )
Description: The server could not bind to the transport \Device\NetBT_Tcpip_{C5F12761-BCC0-41E7-A37B-9EEF83B89D16} because another computer on the network has the same name.  The server could not start.

Error: (07/16/2013 11:02:10 PM) (Source: DCOM) (User: )
Description: {E10F6C3A-F1AE-4ADC-AA9D-2FE65525666E}

Error: (07/16/2013 07:35:52 PM) (Source: Server) (User: )
Description: The server could not bind to the transport \Device\NetBT_Tcpip_{C5F12761-BCC0-41E7-A37B-9EEF83B89D16} because another computer on the network has the same name.  The server could not start.

Error: (07/16/2013 07:02:40 PM) (Source: DCOM) (User: )
Description: {E10F6C3A-F1AE-4ADC-AA9D-2FE65525666E}

Error: (07/16/2013 06:59:56 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80070103: Advanced Micro Devices, Inc. - Display - Intel® HD Graphics 4000.

Error: (07/16/2013 06:59:46 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80070103: Advanced Micro Devices, Inc. - Display - AMD Radeon HD 7970M.

Error: (07/16/2013 06:51:59 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80070103: Advanced Micro Devices, Inc. - Display - Intel® HD Graphics 4000.

Error: (07/16/2013 06:51:51 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80070103: Advanced Micro Devices, Inc. - Display - AMD Radeon HD 7970M.

Error: (07/16/2013 06:50:52 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80070103: Advanced Micro Devices, Inc. - Display - Intel® HD Graphics 4000.


Microsoft Office Sessions:
=========================
Error: (07/17/2013 01:18:48 AM) (Source: Application Error)(User: )
Description: IEXPLORE.EXE10.0.9200.1663551b7a921ntdll.dll6.1.7601.177254ec49b8fc0000374000ce6c31fdc01ce824886e76028C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXEC:\Windows\SysWOW64\ntdll.dllc63e7ca0-ee3b-11e2-9953-685d43e660b7

Error: (07/17/2013 01:18:43 AM) (Source: Application Error)(User: )
Description: IEXPLORE.EXE10.0.9200.1663551b7a921ntdll.dll6.1.7601.177254ec49b8fc0000374000ce6c313e001ce824866d86c9dC:\Program Files (x86)\Internet Explorer\IEXPLORE.EXEC:\Windows\SysWOW64\ntdll.dllc3675d2a-ee3b-11e2-9953-685d43e660b7

Error: (07/17/2013 01:17:19 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 3258143

Error: (07/17/2013 01:17:19 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 3258143

Error: (07/17/2013 01:17:19 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (07/17/2013 00:23:08 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 7987

Error: (07/17/2013 00:23:08 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 7987

Error: (07/17/2013 00:23:08 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (07/17/2013 00:23:07 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 6988

Error: (07/17/2013 00:23:07 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 6988


CodeIntegrity Errors:
===================================
  Date: 2013-07-05 11:40:51.317
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\igdpmd64.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2013-07-05 11:40:51.099
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\igdpmd64.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2013-07-05 11:33:10.039
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\igdpmd64.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2013-07-05 11:33:09.741
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\igdpmd64.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.


=========================== Installed Programs ============================

ACE Stream Media 2.0.13.1 (Version: 2.0.13.1)
Adobe AIR (Version: 3.4.0.2540)
Adobe Download Assistant (Version: 1.2.2)
Adobe Flash Player 11 ActiveX (Version: 11.7.700.224)
Adobe Flash Player 11 Plugin (Version: 11.8.800.94)
Adobe Photoshop CS6 (Version: 13.0)
Adobe Reader X (10.1.6) MUI (Version: 10.1.6)
Advanced Audio FX Engine (Version: 1.12.05)
Akamai NetSession Interface
AlienAutopsy (Version: 3.3.6261.27)
AlienRespawn - Support Software (Version: 9.4.67)
AlienRespawn (Version: 9.4.67)
Alienware Command Center (Version: 2.7.28.0)
Alienware On-Screen Display (Version: 0.32.0.2C)
AMD Accelerated Video Transcoding (Version: 12.10.100.30328)
AMD APP SDK Runtime (Version: 10.0.851.6)
AMD Catalyst Install Manager (Version: 8.0.911.0)
AMD Drag and Drop Transcoding (Version: 2.00.0000)
AMD Media Foundation Decoders (Version: 1.0.80328.2204)
AmericasCardroom (Version: 16.6)
Apple Application Support (Version: 2.1.9)
Apple Mobile Device Support (Version: 5.2.0.6)
Apple Software Update (Version: 2.1.3.127)
avast! Free Antivirus (Version: 8.0.1489.0)
BOCNET Security Applet 2.1
Bodog Mahjong (uninstall only)
Bodog88 Poker (Version:  )
Bonjour (Version: 3.0.0.10)
Brain Workshop 4.8.1 (Version: 4.8.1)
Catalyst Control Center - Branding (Version: 1.00.0000)
Catalyst Control Center (Version: 2013.0328.2218.38225)
Catalyst Control Center Graphics Previews Common (Version: 2013.0328.2218.38225)
Catalyst Control Center InstallProxy (Version: 2013.0328.2218.38225)
Catalyst Control Center Localization All (Version: 2013.0328.2218.38225)
CCC Help Chinese Standard (Version: 2013.0328.2217.38225)
CCC Help Chinese Traditional (Version: 2013.0328.2217.38225)
CCC Help Czech (Version: 2013.0328.2217.38225)
CCC Help Danish (Version: 2013.0328.2217.38225)
CCC Help Dutch (Version: 2013.0328.2217.38225)
CCC Help English (Version: 2013.0328.2217.38225)
CCC Help Finnish (Version: 2013.0328.2217.38225)
CCC Help French (Version: 2013.0328.2217.38225)
CCC Help German (Version: 2013.0328.2217.38225)
CCC Help Greek (Version: 2013.0328.2217.38225)
CCC Help Hungarian (Version: 2013.0328.2217.38225)
CCC Help Italian (Version: 2013.0328.2217.38225)
CCC Help Japanese (Version: 2013.0328.2217.38225)
CCC Help Korean (Version: 2013.0328.2217.38225)
CCC Help Norwegian (Version: 2013.0328.2217.38225)
CCC Help Polish (Version: 2013.0328.2217.38225)
CCC Help Portuguese (Version: 2013.0328.2217.38225)
CCC Help Russian (Version: 2013.0328.2217.38225)
CCC Help Spanish (Version: 2013.0328.2217.38225)
CCC Help Swedish (Version: 2013.0328.2217.38225)
CCC Help Thai (Version: 2013.0328.2217.38225)
CCC Help Turkish (Version: 2013.0328.2217.38225)
ccc-utility64 (Version: 2013.0328.2218.38225)
CCleaner (Version: 4.01)
DAEMON Tools Ultra (Version: 1.0.0.0068)
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Dell System Detect (Version: 5.0.2.57)
Dell System Detect Bootstrapper (Version: 1.1.0.15)
Driver Genius (Version: 12.0)
Dropbox (Version: 2.0.22)
EMSC (Version: 0.0.0.22C)
eReg (Version: 1.20.138.34)
F.lux
Full Tilt Poker (Version: 4.61.20.WIN.FullTilt.COM)
gAlwaysIdle
Google Talk (remove only)
Google Talk Plugin (Version: 4.2.1.14031)
Grammarly (Version: 4.1.1.85)
Holdem Manager 2
HP Deskjet 1050 J410 series Basic Device Software (Version: 22.50.231.0)
HP Deskjet 1050 J410 series Help (Version: 140.0.66.66)
HP Deskjet 1050 J410 series Product Improvement Study (Version: 22.50.231.0)
HP Update (Version: 5.002.006.003)
Integrated Webcam Live! Central (Version: 2.01.15)
Intel® Control Center (Version: 1.2.1.1008)
Intel® Management Engine Components (Version: 8.0.1.1399)
Intel® Processor Graphics (Version: 9.17.10.2932)
Intel® PROSet/Wireless for Bluetooth® + High Speed (Version: 15.6.0.0519)
Intel® PROSet/Wireless Software for Bluetooth® Technology (Version: 2.1.0.0140)
Intel® PROSet/Wireless WiFi Software Driver (Version: 15.06.0000.0133)
Intel® Rapid Storage Technology (Version: 11.6.0.1030)
Intel® SDK for OpenCL - CPU Only Runtime Package (Version: 2.0.0.37149)
Intel® USB 3.0 eXtensible Host Controller Driver (Version: 1.0.3.214)
Intel? PROSet/Wireless Software (Version: 15.6.0)
Intel? PROSet/Wireless WiFi Software (Version: 15.06.0000.0090)
Intel? Trusted Connect Service Client (Version: 1.23.219.2)
iTunes (Version: 10.6.3.25)
Java 7 Update 21 (Version: 7.0.210)
Java Auto Updater (Version: 2.1.9.5)
KeePass Password Safe 2.22
LastPass (uninstall only)
Lock Poker (Version: 2.0.1.6193)
Logitech SetPoint 6.32 (Version: 6.32.20)
Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
MediaMonkey 4.0 (Version: 4.0)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Groove MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office InfoPath MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.6029.1000)
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Professional Plus 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proofing (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Word MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Silverlight (Version: 5.1.20513.0)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft_VC80_CRT_x86 (Version: 8.0.50727.4053)
Microsoft_VC90_CRT_x86 (Version: 1.00.0000)
Mobipocket Reader 6.2 (Version: 6.2.608)
Mozilla Firefox 22.0 (x86 en-US) (Version: 22.0)
Mozilla Maintenance Service (Version: 22.0)
Notepad++ (Version: 6.3.2)
PDF Settings CS6 (Version: 11.0)
PhotoFiltre Studio X
PokerStars
PokerStars.fr
PokerStove version 1.24
PostgreSQL 8.4 (Version: 8.4)
PX Profile Update (Version: 1.00.1.)
QualxServ Service Agreement (Version: 2.0.0)
Shared Add-in Extensibility Update for Microsoft .NET Framework 2.0 (KB908002) (Version: 1.0.0)
Shared Add-in Support Update for Microsoft .NET Framework 2.0 (KB908002) (Version: 1.0.0)
Skype? 5.9 (Version: 5.9.14)
SopCast 3.5.0 (Version: 3.5.0)
SoulSeek 157 NS 13e
Sound Blaster Recon3Di (Version: 1.00.08)
Sound Blaster Recon3Di Extras (Version: 1.0)
SPlayer
ST Microelectronics 3 Axis Digital Accelerometer Solution (Version: 4.12.0022)
StatsRemote (Version: 4.1.85)
StrongVPN Client version 1.1 (Version: 1.1)
Synaptics Pointing Device Driver (Version: 16.0.4.0)
System Requirements Lab for Intel (Version: 4.5.13.0)
TeamViewer 8 (Version: 8.0.16642)
Tencent QQ (Version: 1.75.2645.0)
Tixati
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2600217) (Version: 1)
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553092)
Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553378) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
Update for Microsoft Office 2010 (KB2598242) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687503) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687509) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2767886) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2597090) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2687623) 32-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2598240) 32-Bit Edition
Update for Microsoft SharePoint Workspace 2010 (KB2589371) 32-Bit Edition
Viber (Version: 3.0.0.132799)
VirtualCloneDrive
VLC media player 2.0.4 (Version: 2.0.4)
VLC Setup Helper
Winamax Poker (Version: 2.8.1)
Winamax Poker (Version: 2.8.1.1366278199)
WinRAR 4.20 (64-bit) (Version: 4.20.0)
WinSCP 4.3.9 (Version: 4.3.9)
μTorrent (Version: 3.2.0)
搜狗拼音输入法 6.5正式版 (Version: 6.5.0.9181)

========================= Memory info: ===================================

Percentage of memory in use: 40%
Total physical RAM: 6026.31 MB
Available physical RAM: 3591.62 MB
Total Pagefile: 12050.8 MB
Available Pagefile: 9049.93 MB
Total Virtual: 4095.88 MB
Available Virtual: 3965.85 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:456.98 GB) (Free:204.91 GB) NTFS

========================= Users: ========================================

User accounts for \\IAN-PC

Administrator            Guest                    Ian                      
postgres                 


**** End of log ****
 

 

----------------------------

 

 

Speccy link - http://speccy.piriform.com/results/cDGUw2bZv3yP8zr3dpfUHDD



#4 hamluis

hamluis

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Posted 16 July 2013 - 04:52 PM

I'm not sure what you define as a "crash" but there is little evidence that anything is amiss, other than the graphics drivers for Intel.

 

If you've been using uTorrent to download software...there is the possibility of infected software installed.

 

There is always the chance that your code-integrity errors are caused by a failing hard drive...that can be checked in the Internal Hardware forum.  The data you submitted doesn't identify the drive manufacturer, which is almost unimaginable in 2013.

 

I really don't have anything useful to tell you.

 

Louis



#5 nomnom99

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  • Local time:03:32 AM

Posted 16 July 2013 - 10:52 PM

Hey Louis,

 

By crash I mean as soon as I open a piece of software it closes with a windows popup telling me it has stopped working. It happens on startup with several of the exes that load on startup. It also happens with internet browsers and multimedia software. Thus far Word and Outlook both seem stable.

 

Here's a log from just after I started up. Not sure if it will help but worth a shot :) I will try the internal hardware forum too.

 

Thanks

 

--------------------

MiniToolBox by Farbar  Version: 13-07-2013
Ran by Ian (administrator) on 17-07-2013 at 11:48:09
Running from "C:\Users\Ian\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (07/17/2013 11:47:50 AM) (Source: Application Error) (User: )
Description: Faulting application name: IEXPLORE.EXE, version: 10.0.9200.16635, time stamp: 0x51b7a921
Faulting module name: igd10iumd32.dll, version: 9.18.10.3071, time stamp: 0x51493b0a
Exception code: 0xc0000005
Fault offset: 0x0001a127
Faulting process id: 0x172c
Faulting application start time: 0xIEXPLORE.EXE0
Faulting application path: IEXPLORE.EXE1
Faulting module path: IEXPLORE.EXE2
Report Id: IEXPLORE.EXE3

Error: (07/17/2013 11:45:19 AM) (Source: Application Error) (User: )
Description: Faulting application name: TOASTER.EXE, version: 1.0.3.61, time stamp: 0x4f18250f
Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec49b8f
Exception code: 0xc0000005
Fault offset: 0x000332a0
Faulting process id: 0x%9
Faulting application start time: 0xTOASTER.EXE0
Faulting application path: TOASTER.EXE1
Faulting module path: TOASTER.EXE2
Report Id: TOASTER.EXE3

Error: (07/17/2013 11:43:47 AM) (Source: Application Error) (User: )
Description: Faulting application name: Dwm.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc541
Faulting module name: igd10iumd64.dll, version: 9.18.10.3071, time stamp: 0x51493b0e
Exception code: 0xc0000005
Fault offset: 0x000000000003d3a1
Faulting process id: 0x114c
Faulting application start time: 0xDwm.exe0
Faulting application path: Dwm.exe1
Faulting module path: Dwm.exe2
Report Id: Dwm.exe3

Error: (07/17/2013 11:43:10 AM) (Source: Application Error) (User: )
Description: Faulting application name: Dwm.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc541
Faulting module name: igd10iumd64.dll, version: 9.18.10.3071, time stamp: 0x51493b0e
Exception code: 0xc0000005
Fault offset: 0x000000000003d3a1
Faulting process id: 0x518
Faulting application start time: 0xDwm.exe0
Faulting application path: Dwm.exe1
Faulting module path: Dwm.exe2
Report Id: Dwm.exe3

Error: (07/17/2013 11:43:07 AM) (Source: Microsoft-Windows-WMI) (User: NT AUTHORITY)
Description: Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.

Error: (07/17/2013 11:42:40 AM) (Source: PostgreSQL) (User: )
Description: 2013-07-17 11:42:40 HKTFATAL:  the database system is starting up

Error: (07/17/2013 11:42:38 AM) (Source: PostgreSQL) (User: )
Description: 2013-07-17 11:42:38 HKTFATAL:  the database system is starting up

Error: (07/17/2013 11:39:16 AM) (Source: Application Error) (User: )
Description: Faulting application name: pcdrcui.exe, version: 6.0.6261.27, time stamp: 0x518355e1
Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec4aa8e
Exception code: 0xc0000374
Fault offset: 0x00000000000c40f2
Faulting process id: 0xa88
Faulting application start time: 0xpcdrcui.exe0
Faulting application path: pcdrcui.exe1
Faulting module path: pcdrcui.exe2
Report Id: pcdrcui.exe3

Error: (07/17/2013 02:25:27 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 2995

Error: (07/17/2013 02:25:27 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 2995


System errors:
=============
Error: (07/16/2013 11:17:22 PM) (Source: Server) (User: )
Description: The server could not bind to the transport \Device\NetBT_Tcpip_{C5F12761-BCC0-41E7-A37B-9EEF83B89D16} because another computer on the network has the same name.  The server could not start.

Error: (07/16/2013 11:17:18 PM) (Source: Server) (User: )
Description: The server could not bind to the transport \Device\NetBT_Tcpip_{C5F12761-BCC0-41E7-A37B-9EEF83B89D16} because another computer on the network has the same name.  The server could not start.

Error: (07/16/2013 11:02:10 PM) (Source: DCOM) (User: )
Description: {E10F6C3A-F1AE-4ADC-AA9D-2FE65525666E}

Error: (07/16/2013 07:35:52 PM) (Source: Server) (User: )
Description: The server could not bind to the transport \Device\NetBT_Tcpip_{C5F12761-BCC0-41E7-A37B-9EEF83B89D16} because another computer on the network has the same name.  The server could not start.

Error: (07/16/2013 07:02:40 PM) (Source: DCOM) (User: )
Description: {E10F6C3A-F1AE-4ADC-AA9D-2FE65525666E}

Error: (07/16/2013 06:59:56 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80070103: Advanced Micro Devices, Inc. - Display - Intel® HD Graphics 4000.

Error: (07/16/2013 06:59:46 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80070103: Advanced Micro Devices, Inc. - Display - AMD Radeon HD 7970M.

Error: (07/16/2013 06:51:59 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80070103: Advanced Micro Devices, Inc. - Display - Intel® HD Graphics 4000.

Error: (07/16/2013 06:51:51 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80070103: Advanced Micro Devices, Inc. - Display - AMD Radeon HD 7970M.

Error: (07/16/2013 06:50:52 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80070103: Advanced Micro Devices, Inc. - Display - Intel® HD Graphics 4000.


Microsoft Office Sessions:
=========================
Error: (07/17/2013 11:47:50 AM) (Source: Application Error)(User: )
Description: IEXPLORE.EXE10.0.9200.1663551b7a921igd10iumd32.dll9.18.10.307151493b0ac00000050001a127172c01ce82a060abb6aaC:\Program Files (x86)\Internet Explorer\IEXPLORE.EXEC:\Windows\system32\igd10iumd32.dlla64df099-ee93-11e2-b6e5-685d43e660b7

Error: (07/17/2013 11:45:19 AM) (Source: Application Error)(User: )
Description: TOASTER.EXE1.0.3.614f18250fntdll.dll6.1.7601.177254ec49b8fc0000005000332a0

Error: (07/17/2013 11:43:47 AM) (Source: Application Error)(User: )
Description: Dwm.exe6.1.7600.163854a5bc541igd10iumd64.dll9.18.10.307151493b0ec0000005000000000003d3a1114c01ce829fcc1f8eaaC:\Windows\system32\Dwm.exeC:\Windows\system32\igd10iumd64.dll1575c38f-ee93-11e2-b6e5-685d43e660b7

Error: (07/17/2013 11:43:10 AM) (Source: Application Error)(User: )
Description: Dwm.exe6.1.7600.163854a5bc541igd10iumd64.dll9.18.10.307151493b0ec0000005000000000003d3a151801ce829fa3716a5bC:\Windows\system32\Dwm.exeC:\Windows\system32\igd10iumd64.dllff588ed6-ee92-11e2-b6e5-685d43e660b7

Error: (07/17/2013 11:43:07 AM) (Source: Microsoft-Windows-WMI)(User: NT AUTHORITY)
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (07/17/2013 11:42:40 AM) (Source: PostgreSQL)(User: )
Description: 2013-07-17 11:42:40 HKTFATAL:  the database system is starting up

Error: (07/17/2013 11:42:38 AM) (Source: PostgreSQL)(User: )
Description: 2013-07-17 11:42:38 HKTFATAL:  the database system is starting up

Error: (07/17/2013 11:39:16 AM) (Source: Application Error)(User: )
Description: pcdrcui.exe6.0.6261.27518355e1ntdll.dll6.1.7601.177254ec4aa8ec000037400000000000c40f2a8801ce829f334abc5aC:\Program Files\AlienAutopsy\pcdrcui.exeC:\Windows\SYSTEM32\ntdll.dll73fba182-ee92-11e2-a1fd-685d43e660b7

Error: (07/17/2013 02:25:27 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 2995

Error: (07/17/2013 02:25:27 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 2995


CodeIntegrity Errors:
===================================
  Date: 2013-07-05 11:40:51.317
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\igdpmd64.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2013-07-05 11:40:51.099
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\igdpmd64.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2013-07-05 11:33:10.039
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\igdpmd64.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2013-07-05 11:33:09.741
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\igdpmd64.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.


**** End of log ****
 



#6 hamluis

hamluis

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Posted 17 July 2013 - 03:27 AM

Let's see what they suggest re the hard drive in your Internal Hardware topic.

 

Louis






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