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Connected to Network but no Internet Access


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3 replies to this topic

#1 Obfuscated

Obfuscated

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Posted 16 July 2013 - 09:35 AM

Hello!

 

I've been trying to troubleshoot this on my own for a day or two but to no avail. My laptop (with Intel wireless N-2200 network card) has been failing to connect to the internet on a home network starting randomly 2 days ago. I've looked through several forums and have tried most of the suggested solutions to no avail. My mobile devices (iPad and android phone) are able to connect fine, just not the laptop; in addition, my laptop has no trouble connecting any other network.

 

Solutions attempted:

  • TCP/IP Reset (netsh int ip reset resetlog.txt) along with winsock reset on elevated CMD
  • Disabling IPv6
  • Triple-checking that both IPv4 and 6 are set to automatically retrieve IP/DNS
  • Triple-checking that DCHP client service is active
  • Disabling all Microsoft Virtual Wifi Miniport Adapters
  • System Restore to 2 days ago
  • Manually setting DNS server to 8.8.8.8
  • Turning off/on router for 5 minutes
  • Disabling firewall
  • Security Essentials scan
  • Uninstall/reinstalling the network card driver
  • Not the McAfee fix, as I never installed it on my computer
  • Flush+register DNS, then ipconfig /release+ /renew on elevated CMD, which is stuck at /release with "An error occurred while releasing interface Loopback Pseudo-Interface 1 : The system cannot find the file specified." error.

 

I am really stuck, and out of ideas! Any help will be greatly appreciated, thanks in advance!


Edited by Obfuscated, 16 July 2013 - 10:52 AM.


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#2 hamluis

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Posted 16 July 2013 - 12:01 PM

Please download MiniToolBox  , save it to your desktop and run it.

 

Checkmark the following checkboxes:

  List last 10 Event Viewer log

  List Installed Programs

  List Users, Partitions and Memory size.

 

Click Go and paste the content into your next post.

 

Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link.

 

Louis



#3 Obfuscated

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Posted 16 July 2013 - 12:14 PM

Hey louis thanks for the quick reply!

 

Both of these were run while connected to a working network, I don't know if that makes any difference?

Here's the speccy: http://speccy.piriform.com/results/ZbMVDlfRuODGSNr6gs5hJmX

 

MiniToolBox by Farbar  Version: 13-07-2013
Ran by Bowei (administrator) on 16-07-2013 at 13:08:31
Running from "C:\Users\Bowei\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (07/16/2013 09:47:18 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 1092
 
Error: (07/16/2013 09:47:18 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 1092
 
Error: (07/16/2013 09:47:18 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (07/16/2013 09:38:19 AM) (Source: Google Update) (User: Bowei-PC)
Description: Network Request Error.
Error: 0x80072ee7. Http status code: 0.
Trying config: source=IE, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=IE, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http s
 
Error: (07/16/2013 08:45:08 AM) (Source: Google Update) (User: Bowei-PC)
Description: Network Request Error.
Error: 0x80072ee7. Http status code: 0.
Trying config: source=IE, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=IE, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http s
 
Error: (07/16/2013 00:38:00 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 2044
 
Error: (07/16/2013 00:38:00 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 2044
 
Error: (07/16/2013 00:38:00 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (07/16/2013 00:37:59 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 1014
 
Error: (07/16/2013 00:37:59 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 1014
 
 
System errors:
=============
Error: (07/16/2013 09:03:19 AM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.
 
New Signature Version: 
 
Previous Signature Version: 1.153.1950.0
 
Update Source: %NT AUTHORITY59
 
Update Stage: 4.3.0215.00
 
Source Path: 4.3.0215.01
 
Signature Type: %NT AUTHORITY602
 
Update Type: %NT AUTHORITY604
 
User: NT AUTHORITY\SYSTEM
 
Current Engine Version: %NT AUTHORITY605
 
Previous Engine Version: %NT AUTHORITY606
 
Error code: %NT AUTHORITY607
 
Error description: %NT AUTHORITY608
 
Error: (07/15/2013 09:08:00 PM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.
 
New Signature Version: 
 
Previous Signature Version: 1.153.1950.0
 
Update Source: %NT AUTHORITY59
 
Update Stage: 4.3.0215.00
 
Source Path: 4.3.0215.01
 
Signature Type: %NT AUTHORITY602
 
Update Type: %NT AUTHORITY604
 
User: NT AUTHORITY\SYSTEM
 
Current Engine Version: %NT AUTHORITY605
 
Previous Engine Version: %NT AUTHORITY606
 
Error code: %NT AUTHORITY607
 
Error description: %NT AUTHORITY608
 
Error: (07/15/2013 06:59:57 PM) (Source: NetBT) (User: )
Description: The name "WORKGROUP      :1d" could not be registered on the interface with IP address 10.0.0.41.
The computer with the IP address 10.0.0.11 did not allow the name to be claimed by
this computer.
 
Error: (07/15/2013 06:58:48 PM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.
 
New Signature Version: 
 
Previous Signature Version: 1.153.1950.0
 
Update Source: %NT AUTHORITY59
 
Update Stage: 4.3.0215.00
 
Source Path: 4.3.0215.01
 
Signature Type: %NT AUTHORITY602
 
Update Type: %NT AUTHORITY604
 
User: NT AUTHORITY\SYSTEM
 
Current Engine Version: %NT AUTHORITY605
 
Previous Engine Version: %NT AUTHORITY606
 
Error code: %NT AUTHORITY607
 
Error description: %NT AUTHORITY608
 
Error: (07/15/2013 06:47:53 PM) (Source: Microsoft Antimalware) (User: )
Description: %60 has encountered an error trying to load signatures and will attempt reverting back to a known-good set of signatures.
 
Signatures Attempted: %24
 
Error Code: 0x80070002
 
Error description: The system cannot find the file specified. 
 
Signature version: 0.0.0.0;0.0.0.0
 
Engine version: %600
 
Error: (07/15/2013 06:45:14 PM) (Source: Service Control Manager) (User: )
Description: The AVG WatchDog service terminated with service-specific error %%-536805357.
 
Error: (07/15/2013 06:45:13 PM) (Source: Service Control Manager) (User: )
Description: The NVIDIA Update Service Daemon service failed to start due to the following error: 
%%1069
 
Error: (07/15/2013 06:45:13 PM) (Source: Service Control Manager) (User: )
Description: The nvUpdatusService service was unable to log on as .\UpdatusUser with the currently configured password due to the following error: 
%%1330
 
To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).
 
Error: (07/15/2013 06:45:05 PM) (Source: Service Control Manager) (User: )
Description: The AVGIDSAgent service depends the following service: AVGIDSDriver. This service might not be installed.
 
Error: (07/15/2013 06:37:40 PM) (Source: Service Control Manager) (User: )
Description: The Intel® Rapid Storage Technology service terminated unexpectedly.  It has done this 1 time(s).
 
 
Microsoft Office Sessions:
=========================
Error: (07/16/2013 09:47:18 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 1092
 
Error: (07/16/2013 09:47:18 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 1092
 
Error: (07/16/2013 09:47:18 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (07/16/2013 09:38:19 AM) (Source: Google Update)(User: Bowei-PC)
Description: Network Request Error.
Error: 0x80072ee7. Http status code: 0.
Trying config: source=IE, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=IE, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http s
 
Error: (07/16/2013 08:45:08 AM) (Source: Google Update)(User: Bowei-PC)
Description: Network Request Error.
Error: 0x80072ee7. Http status code: 0.
Trying config: source=IE, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=IE, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http s
 
Error: (07/16/2013 00:38:00 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 2044
 
Error: (07/16/2013 00:38:00 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 2044
 
Error: (07/16/2013 00:38:00 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (07/16/2013 00:37:59 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 1014
 
Error: (07/16/2013 00:37:59 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 1014
 
 
=========================== Installed Programs ============================
 
µTorrent (Version: 3.2.3.28705)
Absolute Reminder (Version: 2.0.0.17)
Adobe AIR (Version: 3.1.0.4880)
Adobe Flash Player 11 ActiveX (Version: 11.7.700.224)
Adobe Help Manager (Version: 4.0.244)
Adobe Photoshop CS6 (Version: 13.0)
Adobe Photoshop Lightroom 4.2 64-bit (Version: 4.2.1)
Adobe Premiere Pro CS6 (Version: 6.0)
Adobe Reader XI (11.0.03) (Version: 11.0.03)
Alcor Micro USB Card Reader (Version: 3.1.3042.60281)
Aleks 3.18
Apple Application Support (Version: 2.3.4)
Apple Mobile Device Support (Version: 6.1.0.13)
Apple Software Update (Version: 2.1.3.127)
ASIO4ALL (Version: 2.10)
AVG 2013 (Version: 13.0.2742)
AVG 2013 (Version: 13.0.2793)
AVG 2013 (Version: 2013.0.2805)
BioShock Infinite
bl (Version: 1.0.0)
Bonjour (Version: 3.0.0.10)
BootShield (Version: 1.0.1.9)
Borderlands 2
Canon MG2100 series MP Drivers
Canon MP Navigator EX 5.0
Canon Utilities EOS Utility (Version: 2.13.0.0)
Conexant HD Audio (Version: 8.54.28.50)
Core Temp 1.0 RC4 (Version: 1.0)
CPUID HWMonitor Pro 1.15
D3DX10 (Version: 15.4.2368.0902)
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
DeskPins (remove only)
Dolby Home Theater v4 (Version: 7.2.7000.7)
Energy Management (Version: 7.0.4.1)
F.lux
Facebook Video Calling 1.2.0.287 (Version: 1.2.287)
Far Cry 3 (Version: 1.04)
FBReader for Windows
Fliqlo Screen Saver
Garena Plus (Version: 2011)
Google Chrome (Version: 28.0.1500.72)
Google Drive (Version: 1.10.4769.632)
Google Earth Plug-in (Version: 7.1.1.1580)
Google Talk Plugin (Version: 4.2.1.14031)
Google Toolbar for Internet Explorer (Version: 1.0.0)
Google Toolbar for Internet Explorer (Version: 7.5.4209.2358)
Google Update Helper (Version: 1.3.21.153)
Helium (Version: 1.0.0)
Intel AppUp(SM) center (Version: 03.05.11)
Intel PROSet Wireless
Intel® Management Engine Components (Version: 8.0.10.1464)
Intel® OpenCL CPU Runtime
Intel® Processor Graphics (Version: 9.17.10.2932)
Intel® Rapid Start Technology (Version: 1.0.0.1021)
Intel® Rapid Storage Technology (Version: 11.1.0.1006)
Intel® USB 3.0 eXtensible Host Controller Driver (Version: 1.0.4.220)
Intel® WiDi (Version: 3.0.13.0)
Intel® Wireless Music device driver (Version: 1.5.5323.0)
Intel® PROSet/Wireless WiFi Software (Version: 15.00.0000.0642)
Intel® Trusted Connect Service Client (Version: 1.23.943.1)
iTunes (Version: 11.0.4.4)
Java 7 Update 25 (Version: 7.0.250)
Java Auto Updater (Version: 2.1.9.5)
Junk Mail filter update (Version: 15.4.3502.0922)
Kies mini (Version: 1.00.0000)
LastPass(uninstall only)
Lenovo CAPOSD (Version: 1.0.0.7)
Lenovo EasyCamera (Version: 6.1.7600.142)
Lenovo OneKey Recovery (Version: 7.0.0.3807)
Lenovo Registration (Version: 1.0.4)
Lenovo YouCam (Version: 3.1.3728)
LenovoDrv_x64 (Version: 1.0.00)
Litecoin (Version: 0.6.3)
Live 8.2.2
MagicDisc 2.7.106
Malwarebytes Anti-Malware version 1.65.1.1000 (Version: 1.65.1.1000)
Mesh Runtime (Version: 15.4.5722.2)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft Age of Empires II
Microsoft Age of Empires II: The Conquerors Expansion
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Camera Codec Pack (Version: 16.4.1734.1104)
Microsoft Games for Windows - LIVE Redistributable (Version: 3.5.92.0)
Microsoft Games for Windows Marketplace (Version: 3.5.50.0)
Microsoft Office Access MUI (English) 2010 (Version: 14.0.4734.1000)
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.4734.1000)
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.4734.1000)
Microsoft Office Groove MUI (English) 2010 (Version: 14.0.4734.1000)
Microsoft Office InfoPath MUI (English) 2010 (Version: 14.0.4734.1000)
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.4734.1000)
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.4734.1000)
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.4734.1000)
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.4734.1000)
Microsoft Office Professional Plus 2010 (Version: 14.0.4734.1000)
Microsoft Office Proof (English) 2010 (Version: 14.0.4734.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.4734.1000)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.4734.1000)
Microsoft Office Proofing (English) 2010 (Version: 14.0.4734.1000)
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.4734.1000)
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.4734.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.4734.1000)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.4734.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.4734.1000)
Microsoft Office Word MUI (English) 2010 (Version: 14.0.4734.1000)
Microsoft Security Client (Version: 4.3.0215.0)
Microsoft Security Essentials (Version: 4.3.215.0)
Microsoft Silverlight (Version: 5.1.20513.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.51106 (Version: 11.0.51106.1)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.51106 (Version: 11.0.51106)
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.51106 (Version: 11.0.51106)
Microsoft XNA Framework Redistributable 4.0 Refresh (Version: 4.0.30901.0)
Microsoft_VC80_CRT_x86 (Version: 8.0.50727.4053)
Microsoft_VC90_CRT_x86 (Version: 1.00.0000)
MiniLyrics
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
Music Manager
NVIDIA Control Panel 306.97 (Version: 306.97)
NVIDIA Graphics Driver 306.97 (Version: 306.97)
NVIDIA Install Application (Version: 2.1002.85.551)
NVIDIA Optimus 1.10.8 (Version: 1.10.8)
NVIDIA PhysX (Version: 9.12.0604)
NVIDIA PhysX System Software 9.12.0604 (Version: 9.12.0604)
NVIDIA Update 1.10.8 (Version: 1.10.8)
NVIDIA Update Components (Version: 1.10.8)
ooVoo (Version: 2.2.4.25)
OpenAL
Pandora Service
PDF Settings CS6 (Version: 11.0)
PeerBlock 1.1 (r518) (Version: 1.1.0.518)
ph (Version: 1.0.0)
PunkBuster Services (Version: 0.993)
Rainmeter (Version: 2.4 r1678)
Rdio (Version: 1.12.0.0)
Realtek Ethernet Controller All-In-One Windows Driver (Version: 7.48.823.2011)
SafeConnect
SAMSUNG USB Driver for Mobile Phones (Version: 1.5.14.0)
Sansa Updater (Version: 1.406)
Skype™ 6.0 (Version: 6.0.126)
Source SDK
Source SDK Base 2007
Speccy (Version: 1.22)
Steam (Version: 1.0.0.0)
SugarSync Manager (Version: 1.9.49.86082)
Synaptics Pointing Device Driver (Version: 15.3.33.0)
Team Fortress 2
TeamViewer 8 (Version: 8.0.19045)
The KMPlayer (remove only) (Version: 3.6.0.87)
TuneUp Utilities 2013 (Version: 13.0.2013.194)
TuneUp Utilities Language Pack (en-US) (Version: 13.0.2013.194)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2836939) (Version: 1)
Update for Microsoft Office 2010 (KB2494150)
Update for Microsoft Office 2010 (KB2553092)
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Uplay (Version: 2.0)
UserGuide (Version: 1.0.0.6)
VeriFace (Version: 4.0.1.1230)
Virtual DJ Pro Full - Atomix Productions
Visual Studio 2010 x64 Redistributables (Version: 13.0.0.1)
Windows Driver Package - Lenovo (ACPIVPC) System  (12/15/2011 7.1.0.1) (Version: 12/15/2011 7.1.0.1)
Windows Driver Package - Lenovo Corporation (LAD) System  (01/13/2012 1.0.0.2) (Version: 01/13/2012 1.0.0.2)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3508.1109)
Windows Live Family Safety (Version: 15.4.3502.0922)
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3508.1109)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Mesh (Version: 15.4.3502.0922)
Windows Live Mesh ActiveX Control for Remote Connections (Version: 15.4.5722.2)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live Remote Client (Version: 15.4.5722.2)
Windows Live Remote Client Resources (Version: 15.4.5722.2)
Windows Live Remote Service (Version: 15.4.5722.2)
Windows Live Remote Service Resources (Version: 15.4.5722.2)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
WinRAR 4.20 (64-bit) (Version: 4.20.0)
 
========================= Memory info: ===================================
 
Percentage of memory in use: 53%
Total physical RAM: 8052.91 MB
Available physical RAM: 3749.63 MB
Total Pagefile: 16104 MB
Available Pagefile: 10607.49 MB
Total Virtual: 4095.88 MB
Available Virtual: 3959.62 MB
 
========================= Partitions: =====================================
 
1 Drive c: (Windows7_OS) (Fixed) (Total:420.56 GB) (Free:46.86 GB) NTFS
2 Drive d: (LENOVO) (Fixed) (Total:25.47 GB) (Free:16.24 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\BOWEI-PC
 
Administrator            Bowei                    Guest                    
UpdatusUser              
 
 
**** End of log ****


#4 hamluis

hamluis

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Posted 16 July 2013 - 03:10 PM

Appears to me that your Web connectivity...has serious problems with everything on your system that wants to update or otherwise run normally.

 

Hard Drives
8.00GB FFS (RAID)
466GB 0W0VSVT1 (RAID)
 
What is that supposed to reflect, please?  You seem to have 1 hard drive with 4 partitions (which makes some sense) and a flash drive.  How can RAID mode be utilized with such?
 
AVG 2013 (Version: 13.0.2742)
AVG 2013 (Version: 13.0.2793)
AVG 2013 (Version: 2013.0.2805)
 
3 different versions reflected as installed...I would uninstall/eliminate 2, using the AVG uninstall tool.

AVG Remover - http://www.avg.com/us-en/utilities

 

TuneUp Utilities 2013 (Version: 13.0.2013.194)

TuneUp Utilities Language Pack (en-US) (Version: 13.0.2013.194)
 
BC does not recommend that any member use programs like the above.
 

Per http://en.wikipedia.org/wiki/Windows_Registry , “the Windows registry stores all application settings in one logical repository (but a number of discrete files) and in a standardized form.  The registry contains important configuration information for the operating system, for installed applications as well as individual settings for each user and application. A careless change to the operating system configuration in the registry could cause irreversible damage, so it is usually only installer programs which perform changes to the registry database during installation/configuration and removal.  If a user wants to edit the registry manually, Microsoft recommends that a backup of the registry is performed before the change.  Editing the registry is sometimes necessary when working around Windows-specific issues e.g. problems when logging onto a domain can be resolved by editing the registry.  The Windows registry can be edited manually using programs such as regedit.exe, although these tools do not expose some of registry's metadata such as the last modified date.”

 

Per http://en.wikipedia.org/wiki/Registry_cleanerA registry cleaner is a class of third party software utility designed for the Microsoft Windows operating system, whose purported purpose is to remove redundant items from the Windows registry.  Registry cleaners are not supported by Microsoft, but vendors of Registry cleaners claim that they are useful to repair inconsistencies arising from manual changes to applications, especially COM-based programs.. 

 

The necessity and usefulness of registry cleaners is a controversial topic, with experts in disagreement over their benefits. The problem is further clouded by the fact that malware and scareware are often associated with utilities of this type.There is a popular misconception that the value of registry cleaning lies in reducing "registry bloat". Even a neglected registry will seldom contain more than two or three thousand redundant entries. Bearing in mind that the modern registry may contain more than a million entries, the elimination of two or three thousand will not save any noticeable amount of scanning time."  More can be found at the link quoted.

 

In short...BC does not see any advantage to any member using a "registry cleaner", "registry optimizer" , or other such term that is designed to fool users into purchasing or using the developer's product...regardless of consequences to the system.

 

Until you figure out what's up with your network connectivity...I suggest uninstalling uTorrent and your assortment of toolbars/add-ons.  Each is more likely to be part of the problem, rather part of any solution, IMO.

 

Louis






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