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New Wireless Adapter Problem


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#1 Rawgers

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Posted 15 July 2013 - 11:40 PM

Hello, I recently got a TP-Link PCI Adapter (Model No. TL-WN851ND). I inserted the slot to my PCI slot with no problems. When I booted up and installed the drivers, the adapter ended up not working. Under device manager however, the network adapter is recognized, but the status states : "Your computer's system firmware does not include enough information to properly configure and use this device.  To use this device, contact your computer manufacturer to obtain a firmware or BIOS update." 

 

I tried updating my bios, but that did not end up changing a thing.

 

I'm running WIndows 7 32 bit, and my motherboard is Gigabyte EP45-UD3P (BIOS: Award Software International FE 03/11/2010)

 

I'm wondering if there is any fix to this, or will I have to return the adapter. 

 

Thanks!



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#2 dpunisher

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Posted 16 July 2013 - 08:26 AM

http://www.tp-link.com/en/support/download/?model=TL-WN851ND&version=V1

 

 

Here is a link to the latest and greatest drivers.  My advice at this point, uninstall any TP-Link software.  Download those drivers I linked.  Reboot and try the whole install again.  If that works, great.  If not, let us know and we will use our formidable abilities to find a solution.

 

That is one error message I have never run across.


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#3 Rawgers

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Posted 16 July 2013 - 10:26 AM

Unfortunately that did not work. The same error pops off.

 

Dunno if relevant, after uninstalling the drivers, the computer recognizes the adapter, but gives off an error saying unable to install hardware.



#4 Rawgers

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Posted 20 July 2013 - 12:25 PM

I also tried booting up onto linux, as reviews said that it works out of box on linux. Unfortunately, I get an error message saying "device not ready (firmware missing)"

 

Please help






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