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FBI Ransomware Infection


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33 replies to this topic

#1 chrisscheer

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Posted 15 July 2013 - 08:00 PM

HP PC running Windows XP 32 bit SP 3

Got hit with the ransomeware however not presently locked out of Browser.

MS Security Essentials Had 4 trojans that I deleted but I am convinced the PC is not clean or safe

Hitman Pro Kick Start will not work under any of the 3 options that show up

 

Ran DDS as set up instructions directed and the dds.txt and attach.txt files are attached  Awaiting yout direction

Attached Files



BC AdBot (Login to Remove)

 


#2 gringo_pr

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Posted 15 July 2013 - 08:17 PM


Hello chrisscheer

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.


These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
When they are complete let me have the two reports and let me know how things are running.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 chrisscheer

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Posted 15 July 2013 - 08:21 PM

working on your instructions



#4 chrisscheer

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Posted 15 July 2013 - 08:42 PM

here are the files you requested

 

# AdwCleaner v2.305 - Logfile created 07/15/2013 at 21:25:58
# Updated 11/07/2013 by Xplode
# Operating system : Microsoft Windows XP Service Pack 3 (32 bits)
# User : HP_Administrator - LIVINGROOM
# Boot Mode : Normal
# Running from : C:\Documents and Settings\HP_Administrator\Desktop\AdwCleaner.exe
# Option [Delete]


***** [Services] *****


***** [Files / Folders] *****

File Deleted : C:\Documents and Settings\All Users\Start Menu\Programs\eBay.lnk
Folder Deleted : C:\Documents and Settings\All Users\Application Data\InstallMate
Folder Deleted : C:\Documents and Settings\All Users\Application Data\Viewpoint
Folder Deleted : C:\Documents and Settings\Catherine\Application Data\Viewpoint
Folder Deleted : C:\Documents and Settings\Jon\Application Data\Viewpoint
Folder Deleted : C:\Program Files\Common Files\Software Update Utility
Folder Deleted : C:\Program Files\Viewpoint

***** [Registry] *****

Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKCU\Software\YahooPartnerToolbar
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{6C259840-5BA8-46E6-8ED1-EF3BA47D8BA1}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{B27D9527-3762-4D71-963D-FB7A94FDD678}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\dnu.EXE
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{7B089B94-D1DC-4C6B-87E1-8156E22C1D96}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{E15A9BFD-D16D-496D-8222-44CADF316E70}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKLM\SOFTWARE\Classes\dnUpdate
Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUIBrowser
Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUIBrowser.1
Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUpdController
Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUpdController.1
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{660E6F4F-840D-436D-B668-433D9591BAC5}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E7435878-65B9-44D1-A443-81754E5DFC90}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{92380354-381A-471F-BE2E-DD9ACD9777EA}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Management\ARPCache\SoftwareUpdUtility
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{03F998B2-0E00-11D3-A498-00104B6EB52E}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{1B00725B-C455-4DE6-BFB6-AD540AD427CD}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{7B089B94-D1DC-4C6B-87E1-8156E22C1D96}
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\063A857434EDED11A893800002C0A966
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\0FF2AEFF45EEA0A48A4B33C1973B6094
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\305B09CE8C53A214DB58887F62F25536
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SoftwareUpdUtility
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Viewpoint Manager
Key Deleted : HKLM\Software\Viewpoint
Key Deleted : HKU\S-1-5-19\Software\Microsoft\Internet Explorer\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}
Key Deleted : HKU\S-1-5-20\Software\Microsoft\Internet Explorer\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{EF99BD32-C1FB-11D2-892F-0090271D4F88}]

***** [Internet Browsers] *****

-\\ Internet Explorer v8.0.6001.18702

[OK] Registry is clean.

-\\ Mozilla Firefox v22.0 (en-US)

File : C:\Documents and Settings\HP_Administrator\Application Data\Mozilla\Firefox\Profiles\1fnkquf3.default\prefs.js
 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 5.1.0 (07.15.2013:1)
OS: Microsoft Windows XP x86
Ran by HP_Administrator on Mon 07/15/2013 at 21:32:34.84
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values

Successfully repaired: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}\\DisplayName
Successfully repaired: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}\\URL



~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{0B4A10D1-FBD6-451d-BFDA-F03252B05984}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{40019132-FE72-402E-8DD6-D198DD28521F}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{5B7CFAAA-3FC2-4C58-883B-6C1D4AFDC8B3}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{0B4A10D1-FBD6-451d-BFDA-F03252B05984}



~~~ Files



~~~ Folders





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Mon 07/15/2013 at 21:35:41.34
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 



Things seem fairly normal but there is no explanation as to why the browsers unlocked without any action on my part....



#5 gringo_pr

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Posted 15 July 2013 - 09:15 PM


Hello chrisscheer

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#6 chrisscheer

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Posted 16 July 2013 - 06:51 PM

Am running combo fix right now.  Its on stage 4.  The PC seems  rather slow.  I havent used it much since infection so I cant say its all better yet.  After combo fix I will do a few things to see if its back to normal.

 

Chris

 

Also thanks very very much for your prompt and able help.



#7 chrisscheer

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Posted 16 July 2013 - 07:09 PM

here is combo fix log

 

 

ComboFix 13-07-15.01 - HP_Administrator 07/16/2013  19:44:29.5.2 - x86
Microsoft Windows XP Professional  5.1.2600.3.1252.1.1033.18.3006.2286 [GMT -4:00]
Running from: c:\documents and settings\HP_Administrator\Desktop\ComboFix.exe
AV: Lavasoft Ad-Watch Live! Anti-Virus *Disabled/Updated* {A1C4F2E0-7FDE-4917-AFAE-013EFC3EDE33}
AV: Microsoft Security Essentials *Disabled/Updated* {EDB4FA23-53B8-4AFA-8C5D-99752CCA7095}
.
.
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\documents and settings\HP_Administrator\Application Data\Adobe\WIN13E.exe
c:\documents and settings\HP_Administrator\jucheck.exe
c:\documents and settings\HP_Administrator\skype.exe
c:\hp\bin\cloaker.exe
.
.
(((((((((((((((((((((((((   Files Created from 2013-06-16 to 2013-07-16  )))))))))))))))))))))))))))))))
.
.
2013-07-16 01:43 . 2013-07-02 06:54    7143960    ----a-w-    c:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\{63672C4D-C551-4971-BA62-0147BC4D656A}\mpengine.dll
2013-07-16 01:32 . 2013-07-16 01:32    --------    d-----w-    c:\windows\ERUNT
2013-07-14 21:40 . 2013-06-12 04:18    7068072    ----a-w-    c:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-06-08 03:55 . 2004-08-10 04:00    385024    ------w-    c:\windows\system32\html.iec
2013-06-07 21:56 . 2004-08-10 04:00    920064    ----a-w-    c:\windows\system32\wininet.dll
2013-06-07 21:56 . 2004-08-10 04:00    43520    ------w-    c:\windows\system32\licmgr10.dll
2013-06-07 21:56 . 2004-08-10 04:00    1469440    ------w-    c:\windows\system32\inetcpl.cpl
2013-06-04 07:23 . 2004-08-10 04:00    562688    ----a-w-    c:\windows\system32\qedit.dll
2013-06-04 01:40 . 2008-12-16 23:37    1876736    ----a-w-    c:\windows\system32\win32k.sys
2013-05-09 04:28 . 2006-10-19 01:47    1543680    ----a-w-    c:\windows\system32\wmvdecod.dll
2013-05-05 19:23 . 2012-06-19 23:17    691592    ----a-w-    c:\windows\system32\FlashPlayerApp.exe
2013-05-05 19:23 . 2011-06-18 15:37    71048    ----a-w-    c:\windows\system32\FlashPlayerCPLApp.cpl
2013-05-03 01:30 . 2008-12-16 23:37    2149888    ----a-w-    c:\windows\system32\ntoskrnl.exe
2013-05-03 00:38 . 2008-12-16 23:37    2028544    ----a-w-    c:\windows\system32\ntkrnlpa.exe
2013-05-02 06:06 . 2009-10-05 22:01    238872    ------w-    c:\windows\system32\MpSigStub.exe
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Skype"="c:\program files\Skype\Phone\Skype.exe" [2013-06-03 19603048]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RTHDCPL"="RTHDCPL.EXE" [2006-06-14 16239616]
"Recguard"="c:\windows\SMINST\RECGUARD.EXE" [2005-07-23 237568]
"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-11-28 59280]
"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2013-01-27 947152]
"LWS"="c:\program files\Logitech\LWS\Webcam Software\LWS.exe" [2011-03-02 190808]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2012-12-12 152544]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2012-10-25 421888]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-04-04 958576]
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\hitmanpro36]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\hitmanpro36.sys]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\hitmanpro37]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\hitmanpro37.sys]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
@="Service"
.
[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^HD Writer.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\HD Writer.lnk
backup=c:\windows\pss\HD Writer.lnkCommon Startup
.
[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^HP Digital Imaging Monitor.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\HP Digital Imaging Monitor.lnk
backup=c:\windows\pss\HP Digital Imaging Monitor.lnkCommon Startup
.
[HKLM\~\startupfolder\C:^Documents and Settings^HP_Administrator^Start Menu^Programs^Startup^GoZone iSync.lnk]
path=c:\documents and settings\HP_Administrator\Start Menu\Programs\Startup\GoZone iSync.lnk
backup=c:\windows\pss\GoZone iSync.lnkStartup
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe ARM]
2013-04-04 21:06    958576    ----a-w-    c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DMAScheduler]
2006-04-13 16:05    90112    ----a-w-    c:\program files\HP DigitalMedia Archive\DMAScheduler.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RoxWatchTray]
2006-12-01 20:47    228088    ----a-w-    c:\program files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001
.
R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [8/28/2009 10:12 AM 64512]
R2 IHA_MessageCenter;IHA_MessageCenter;c:\program files\Verizon\IHA_MessageCenter\Bin\Verizon_IHAMessageCenter.exe [8/3/2012 5:22 PM 352248]
R2 IntuitUpdateServiceV4;Intuit Update Service v4;c:\program files\Common Files\Intuit\Update Service v4\IntuitUpdateService.exe [8/25/2011 6:53 PM 13672]
R2 UMVPFSrv;UMVPFSrv;c:\program files\Common Files\LogiShrd\LVMVFM\UMVPFSrv.exe [3/3/2011 9:31 PM 428640]
R3 LNE100;Linksys LNE100TX(v5) Fast Ethernet Adapter;c:\windows\system32\drivers\lne100v5.sys [11/28/2008 9:35 PM 36224]
S1 SBRE;SBRE;\??\c:\windows\system32\drivers\SBREdrv.sys --> c:\windows\system32\drivers\SBREdrv.sys [?]
S1 tdx;@%SystemRoot%\system32\tcpipcfg.dll,-50004;c:\windows\system32\DRIVERS\tdx.sys --> c:\windows\system32\DRIVERS\tdx.sys [?]
S2 SkypeUpdate;Skype Updater;c:\program files\Skype\Updater\Updater.exe [6/3/2013 4:21 PM 162408]
S3 mbamchameleon;mbamchameleon;c:\windows\system32\drivers\mbamchameleon.sys [6/13/2012 7:14 PM 32072]
.
[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{10880D85-AAD9-4558-ABDC-2AB1552D831F}]
2007-10-18 20:25    451872    ----a-w-    c:\program files\Common Files\LightScribe\LSRunOnce.exe
.
Contents of the 'Scheduled Tasks' folder
.
2013-07-16 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-06-19 19:23]
.
2013-06-12 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2009-10-22 22:57]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com/
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride = 127.0.0.1;*.local
Trusted Zone: intuit.com
Trusted Zone: intuit.com\ttlc
Trusted Zone: liquiddigitalmedia.com
Trusted Zone: microsoft.com
Trusted Zone: microsoft.com\www.update
Trusted Zone: turbotax.com
Trusted Zone: walmart.com
TCP: DhcpNameServer = 192.168.1.1
DPF: {D3538D36-EEDA-4BC7-9C8D-8C1D066EBC56} - hxxp://hp.sonic.com/SonicActivation.dll
DPF: {DE625294-70E6-45ED-B895-CFFA13AEB044} - hxxp://128.8.230.14/activex/AMC.cab
FF - ProfilePath - c:\documents and settings\HP_Administrator\Application Data\Mozilla\Firefox\Profiles\1fnkquf3.default\
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
c:\documents and settings\Default User\Start Menu\Programs\Startup\Pin.lnk - c:\hp\bin\CLOAKER.EXE c:\hp\bin\PinToStart.bat
c:\documents and settings\Default User\Start Menu\Programs\Startup\PinMcLnk.lnk - c:\hp\bin\cloaker.exe c:\hp\bin\PinMcLnkToStart.bat
c:\documents and settings\Catherine\Start Menu\Programs\Startup\PinMcLnk.lnk - c:\hp\bin\cloaker.exe c:\hp\bin\PinMcLnkToStart.bat
c:\documents and settings\Jon\Start Menu\Programs\Startup\PinMcLnk.lnk - c:\hp\bin\cloaker.exe c:\hp\bin\PinMcLnkToStart.bat
c:\documents and settings\Jon Leonard\Start Menu\Programs\Startup\PinMcLnk.lnk - c:\hp\bin\cloaker.exe c:\hp\bin\PinMcLnkToStart.bat
SafeBoot-79141120.sys
SafeBoot-Lavasoft Ad-Aware Service
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2013-07-16 19:56
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...  
.
scanning hidden autostart entries ...
.
scanning hidden files ...  
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
Completion time: 2013-07-16  19:59:06
ComboFix-quarantined-files.txt  2013-07-16 23:58
.
Pre-Run: 81,550,123,008 bytes free
Post-Run: 81,532,022,784 bytes free
.
- - End Of File - - 97EE126ADAE636F973CF98B76FB92142
197114BB87D6280B2D56706DEEF94226
 

computer seems ok but a little slow.



#8 chrisscheer

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Posted 16 July 2013 - 07:22 PM

Gringo,

Should this have been caught by an antivirus program?  I run MSSE real timeprotection and manually run MAB periodically.  What else would you recommend?



#9 chrisscheer

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Posted 16 July 2013 - 07:38 PM

ok found odd behaviour.  Using IE it chokes on the following web site with a message

 

red_x.png We were unable to return you to fcpeuro.com.     Internet Explorer has stopped trying to restore this website. It appears that the website continues to have a problem.

 

I can access this website using fire fox just fine.  Never have I seen this messge or anything like it.

 

Can my IE be corrupted or compromised?

 

Chris



#10 gringo_pr

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Posted 16 July 2013 - 08:42 PM


Hello Chris

first I would like you to go here and click on the fixit button - http://support.microsoft.com/kb/923737


Then I want you to do the following
  • Start Internet Explorer.
  • click on "safety"
  • click on "Delete Browsing History"
  • make sure all boxes are checked
  • click on "Delete"
  • click on "Tools",
  • click "Internet Options".
  • On the "Advanced" tab, click "Reset"
  • put a check mark next to "Delete Personal Settings"
  • click "Reset" to confirm
  • when complete click the "Close" button
  • restart IE
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#11 chrisscheer

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Posted 21 July 2013 - 01:23 PM

Did all of it and the problem still happens.  however I can manually enter the address and no problems. Could it be the link?  Do I need any other scans or do I look healthy.  What about my earlier questions:

 

Gringo,

Should this have been caught by an antivirus program?  I run MSSE real timeprotection and manually run MAB periodically.  What else would you recommend?

 

 

Thanks again for all you help.  This look ok at this time.



#12 gringo_pr

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Posted 21 July 2013 - 08:50 PM


Hello chrisscheer

The malware writers are always changing things to try and keep a step ahead of the antivirus companies - we are always playing catchup

I would like you to try and run these next.

TDSSKiller

Please download the latest version of TDSSKiller from here and save it to your Desktop.
  • Doubleclick on TDSSKiller.exe to run the application, then click on Change parameters.
  • Put a checkmark beside loaded modules.
  • A reboot will be needed to apply the changes. Do it.
  • TDSSKiller will launch automatically after the reboot. Also your computer may seem very slow and unusable. This is normal. Give it enough time to load your background programs.
  • Then click on Change parameters in TDSSKiller.
  • Check all boxes then click OK.
  • Click the Start Scan button.
  • The scan should take no longer than 2 minutes.
  • If a suspicious object is detected, the default action will be Skip, click on Continue.
  • If malicious objects are found, they will show in the Scan results
  • Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
    Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.
  • more than one report will be created in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". The one that I need is the larger one. Please copy and paste the contents of that file here.

    Note** this report can be very long - so if the website gives you an error saying it is to long you may attache it

    If the forum still complains about it being to long send me everything that is at the end of the report after where it says

    ==================
    Scan finished
    ==================
and I will see if I want to see the whole report

--RogueKiller--

Download & SAVE to your Desktop RogueKiller for 32bit or Roguekiller for 64bit
  • Quit all programs that you may have started.
  • Please disconnect any external drives from the computer before you run this scan!
  • For Vista or Windows 7, right-click and select "Run as Administrator to start"
  • For Windows XP, double-click to start.
  • Wait until Prescan has finished ...
  • Then Click on "Scan" button
  • Wait until the Status box shows "Scan Finished"
  • click on "delete"
  • Wait until the Status box shows "Deleting Finished"
  • Click on "Report" and copy/paste the content of the Notepad into your next reply.
  • the scan will make two reports the one I would like to see is called RKreport[2].txt on your Desktop
  • Exit/Close RogueKiller+
send me the reports made from TDSSKiller and Roguekiller and also let me know how the computer is doing at this time.

Gringo
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#13 gringo_pr

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Posted 24 July 2013 - 01:21 AM



Hello

48 Hour bump

It has been more than 48 hours since my last post.
  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!
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#14 chrisscheer

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Posted 24 July 2013 - 05:56 AM

I need a couple of more days to get these run.  Can you hold on for that time?



#15 gringo_pr

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Posted 24 July 2013 - 09:06 PM

no problem and I will check on you in a couple of days


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