hello, new to any type of torum like this so sorry if this isn't the right place for this.
i have a dell inspiron 9300 laptop with windows xp home edition version 5.1 service pack 3
this computer had been used for questionable surfing activities, possibly without any antivirus, maybe no firewall
i haven't been able to get online with this computer for a long long time, and recently i've been trying to figure out why. over the last couple of days i've probably done a lot more harm than good as i've tried to solve this problem, but hopefully it can still be saved!
in network connections, it shows i am connected to a wireless router that works fine, as it connects the computer i'm currently on. when i try to open a webpage, server is not found for firefox, and internet explorer just sits there trying to connect.
when i run %windir%\network diagnostic\xpnetdiag.exe i kept getting a message that said there was a problem with winsock catalog, although after my attempts to fix this, now network diagnostics just tells me to contact the company that provides support...
here's what i've done to make matters worse
i've reinstalled service pack 3, no good reason, just thought i'd try this
i've installed comodo firewall
i've installed avast, found many trojans and rootkits, done 2 boot time scans, still found 1 rootkit on the last boot time scan
i've installed malware bytes, found several trojans
i've installed superantispyware, found a couple things
i've installed spybot, found a couple things
i've installed ccleaner and privazer, just to see if that could somehow help
i ran winsockfix.exe, did i mention i don't know what i'm doing?
i ran winsockxpfix.exe, in for a penny, in for a pound
i followed directions found at support.microsoft that had me delete some winsock things from the registry, install tcp/ip, of course this did not work either
i don't know what ipconfig.exe does, but on my computer an internal error occurs and the request is not supported. it's also unable to query host name
at this point, i'm surprised it still turns on. on the upside, i fixed the cd drive, which had stopped working, by uninstalling the hardware and then it reinstalled? itself when restarted. got that idea from bleepingcomputer, so i figured i'd ask this question here
i feel sorry for the person that decides to help me. i'm good with a telescope. i know a lot about rocks. i can run heavy equipment. get a computer online? not so much...
any attempt to help with this is greatly appreciated
Edited by hamluis, 15 July 2013 - 12:40 PM.
Moved from XP to Networking - Hamluis.