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White Screen Ransomware


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9 replies to this topic

#1 delixer

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Posted 14 July 2013 - 07:55 PM

Working on a neighbors computer. They cannot do anything as soon as the computer is booted up in regular or safe mode a white screen pops up asking them to connect to the internet. If you connect the machine to the internet you are provided with a message that your computer is locked and you can play to unlock it. I have ran the FRST.exe application and have posted the log below but I'm not sure which items need fixing.

 

Scan result of Farbar Recovery Scan Tool (FRST) (x86) Version: 14-07-2013
Ran by SYSTEM on 14-07-2013 20:43:15
Running from E:\
Microsoft Windows XP (X86) OS Language: English(US)
Internet Explorer Version 8
Boot Mode: Recovery

The current controlset is ControlSet001
ATTENTION!:=====> FRST is updated to run from normal or Safe mode to produce a full FRST.txt log and Addition.txt log.

==================== Registry (Whitelisted) ==================

HKLM\...\Run: [Apoint] - C:\Program Files\Apoint\Apoint.exe [155648 2004-09-13] (Alps Electric Co., Ltd.)
HKLM\...\Run: [EPSON Stylus CX3800 Series] - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIACA.EXE /P26 "EPSON Stylus CX3800 Series" /O6 "USB001" /M "Stylus CX3800" [98304 2005-02-07] (SEIKO EPSON CORPORATION)
HKLM\...\Run: [EPSON Stylus CX3800 Series (Copy 1)] - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIACA.EXE /P35 "EPSON Stylus CX3800 Series (Copy 1)" /O6 "USB002" /M "Stylus CX3800" [98304 2005-02-07] (SEIKO EPSON CORPORATION)
HKLM\...\Run: [Google Desktop Search] - "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup [30192 2011-06-21] (Google)
HKLM\...\Run: [avgnt] - "C:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min [281768 2011-03-28] (Avira GmbH)
HKLM\...\Run: [Adobe Reader Speed Launcher] - "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [35760 2011-01-31] (Adobe Systems Incorporated)
HKLM\...\Run: [Adobe ARM] - "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [946352 2012-12-02] (Adobe Systems Incorporated)
HKLM\...\Run: [QuickTime Task] - "C:\Program Files\QuickTime\qttask.exe" -atboottime [421888 2010-11-29] (Apple Inc.)
HKLM\...\Run: [InstaLAN] - "C:\Program Files\Belkin\Router Setup and Monitor\BelkinRouterMonitor.exe" startup [1141144 2010-03-17] (Affinegy, Inc.)
HKLM\...\Run: [USBToolTip] - C:\PROGRA~1\Pinnacle\SHARED~1\Programs\USBTip\USBTip.exe [199752 2007-02-20] (Pinnacle Systems GmbH)
HKLM\...\Run: [USB2Check] - RUNDLL32.EXE "C:\WINDOWS\system32\PCLECoInst.dll",CheckUSBController [81920 2006-11-06] (Pinnacle Systems)
HKLM\...\Run: [StartNowToolbarHelper] - "C:\Program Files\StartNow Toolbar\ToolbarHelper.exe" [x]
HKLM\...\Run: [KernelFaultCheck] - %systemroot%\system32\dumprep 0 -k [x]
HKLM\...\Run: [KB9442601] - "C:\Documents and Settings\rjodway\Local Settings\Application Data\KB9442601\KB9442601.exe" [94768 2013-07-12] ()
HKLM\...\Policies\Explorer\Run: [KB9442601] "C:\Documents and Settings\rjodway\Local Settings\Application Data\KB9442601\KB9442601.exe" [x]
HKLM\...\Winlogon: [Shell] Explorer.exe, "C:\Documents and Settings\rjodway\Local Settings\Application Data\KB9442601\KB9442601.exe" [x ] ()
Winlogon\Notify\igfxcui: igfxsrvc.dll (Intel Corporation)
Winlogon\Notify\WgaLogon: WgaLogon.dll (Microsoft Corporation)
HKU\Administrator\...\Run: [DellSupport] - "C:\Program Files\Dell Support\DSAgnt.exe" /startup [ 2004-07-19] (Gteko Ltd.)
HKU\Default User\...\Run: [DellSupport] - "C:\Program Files\Dell Support\DSAgnt.exe" /startup [ 2004-07-19] (Gteko Ltd.)
HKU\rjodway\...\Run: [MSMSGS] - "C:\Program Files\Messenger\msmsgs.exe" /background [ 2004-10-13] (Microsoft Corporation)
HKU\rjodway\...\Run: [StartNow Search Protect] - "C:\Program Files\StartNow Toolbar\search_protect.exe" /RELAY /REPORT /PROTECT [ 2012-09-06] ()
HKU\rjodway\...\Run: [swg] - "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [x]
HKU\rjodway\...\Run: [KB9442601] - "C:\Documents and Settings\rjodway\Local Settings\Application Data\KB9442601\KB9442601.exe" [x]
HKU\rjodway\...\Policies\system: [DisableTaskMgr] 1
HKU\rjodway\...\Policies\system: [DisableRegistryTools] 1
HKU\Sherry Siepierski\...\Run: [swg] - "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [x]
Startup: C:\Documents and Settings\rjodway\Start Menu\Programs\Startup\Dropbox.lnk
ShortcutTarget: Dropbox.lnk -> C:\Windows\System32\config\systemprofile\AppData\Roaming\Dropbox\bin\Dropbox.exe (No File)

========================== Services (Whitelisted) =================

S2 AffinegyService; C:\Program Files\Belkin\Router Setup and Monitor\BelkinService.exe [541080 2010-03-17] (Affinegy, Inc.)
S2 AntiVirSchedulerService; C:\Program Files\Avira\AntiVir Desktop\sched.exe [136360 2011-03-28] (Avira GmbH)
S2 AntiVirService; C:\Program Files\Avira\AntiVir Desktop\avguard.exe [269480 2011-06-28] (Avira GmbH)
S2 Creative Service for CDROM Access; C:\WINDOWS\system32\CTsvcCDA.EXE [44032 1999-12-12] (Creative Technology Ltd)
S3 GoogleDesktopManager-051210-111108; C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe [30192 2011-06-21] (Google)
S2 NICCONFIGSVC; C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe [356352 2004-11-11] (Dell Inc.)
S2 Updater Service for StartNow Toolbar; C:\Program Files\StartNow Toolbar\ToolbarUpdaterService.exe [265952 2012-06-22] ()
S2 wltrysvc; C:\Windows\System32\bcmwltry.exe [872556 2004-12-06] (Dell Inc)
S3 AppMgmt; %SystemRoot%\System32\appmgmts.dll [x]
S4 HidServ; %SystemRoot%\System32\hidserv.dll [x]
S2 JavaQuickStarterService; "C:\Program Files\Java\jre6\bin\jqs.exe" -service -config "C:\Program Files\Java\jre6\lib\deploy\jqs\jqs.conf" [x]
S2 rpcapd; "%ProgramFiles%\WinPcap\rpcapd.exe" -d -f "%ProgramFiles%\WinPcap\rpcapd.ini" [x]

==================== Drivers (Whitelisted) ====================

S2 AegisP; C:\Windows\System32\DRIVERS\AegisP.sys [17801 2005-03-09] (Meetinghouse Data Communications)
S3 Afc; C:\Windows\System32\drivers\Afc.sys [11776 2005-02-23] (Arcsoft, Inc.)
S3 AFGSp50; C:\Windows\System32\Drivers\AFGSp50.sys [27072 2010-03-17] (Printing Communications Assoc., Inc. (PCAUSA))
S1 APPDRV; C:\Windows\SYSTEM32\DRIVERS\APPDRV.SYS [16128 2004-08-18] (Dell Inc)
S2 ASCTRM; C:\Windows\System32\Drivers\ASCTRM.sys [8552 2005-03-09] (Windows ® 2000 DDK provider)
S1 avgio; C:\Program Files\Avira\AntiVir Desktop\avgio.sys [11608 2010-06-17] (Avira GmbH)
S2 avgntflt; C:\Windows\System32\DRIVERS\avgntflt.sys [66616 2011-06-28] (Avira GmbH)
S1 avipbb; C:\Windows\System32\DRIVERS\avipbb.sys [138192 2011-06-28] (Avira GmbH)
S3 BCM43XX; C:\Windows\System32\DRIVERS\bcmwl5.sys [369024 2004-12-06] (Broadcom Corporation)
S3 CCDECODE; C:\Windows\System32\DRIVERS\CCDECODE.sys [17024 2004-08-03] (Microsoft Corporation)
S3 DCamUSBEMPIA; C:\Windows\System32\DRIVERS\emDevice.sys [100957 2005-12-21] (eMPIA Technology, Inc.)
S2 drvnddm; C:\Windows\System32\drivers\drvnddm.sys [40480 2004-11-23] (Sonic Solutions)
S3 emAudio; C:\Windows\System32\drivers\emAudio.sys [22528 2006-12-12] (Pinnacle Systems GmbH)
S3 FiltUSBEMPIA; C:\Windows\System32\DRIVERS\emFilter.sys [5245 2005-12-21] (eMPIA Technology, Inc.)
S3 HSFHWICH; C:\Windows\System32\DRIVERS\HSFHWICH.sys [200064 2004-06-17] (Conexant Systems, Inc.)
S3 ialm; C:\Windows\System32\DRIVERS\ialmnt5.sys [752093 2004-10-08] (Intel Corporation)
S3 MarvinBus; C:\Windows\System32\DRIVERS\MarvinBus.sys [171520 2005-09-23] (Pinnacle Systems GmbH)
S3 MPE; C:\Windows\System32\DRIVERS\MPE.sys [15360 2004-08-03] (Microsoft Corporation)
S3 NABTSFEC; C:\Windows\System32\DRIVERS\NABTSFEC.sys [85376 2004-08-03] (Microsoft Corporation)
S3 NdisIP; C:\Windows\System32\DRIVERS\NdisIP.sys [10880 2004-08-03] (Microsoft Corporation)
S2 NPF; C:\Windows\System32\drivers\npf.sys [32512 2010-03-17] (CACE Technologies)
S3 ScanUSBEMPIA; C:\Windows\System32\DRIVERS\emScan.sys [4493 2005-12-21] (eMPIA Technology, Inc.)
S3 SLIP; C:\Windows\System32\DRIVERS\SLIP.sys [11136 2004-08-03] (Microsoft Corporation)
S1 sscdbhk5; C:\Windows\System32\drivers\sscdbhk5.sys [5627 2004-07-14] (Sonic Solutions)
S1 ssmdrv; C:\Windows\System32\DRIVERS\ssmdrv.sys [28520 2010-06-17] (Avira GmbH)
S1 ssrtln; C:\Windows\System32\drivers\ssrtln.sys [23545 2004-07-14] (Sonic Solutions)
S3 STAC97; C:\Windows\System32\drivers\STAC97.sys [271704 2004-09-15] (SigmaTel, Inc.)
S3 stdriver; C:\Windows\System32\DRIVERS\stdriver32.sys [64512 2011-09-11] (NCH Software)
S3 streamip; C:\Windows\System32\DRIVERS\StreamIP.sys [15360 2004-08-03] (Microsoft Corporation)
S2 tfsnboio; C:\Windows\System32\dla\tfsnboio.sys [25883 2004-12-05] (Sonic Solutions)
S2 tfsncofs; C:\Windows\System32\dla\tfsncofs.sys [34843 2004-12-05] (Sonic Solutions)
S2 tfsndrct; C:\Windows\System32\dla\tfsndrct.sys [4123 2004-12-05] (Sonic Solutions)
S2 tfsndres; C:\Windows\System32\dla\tfsndres.sys [2239 2004-12-05] (Sonic Solutions)
S2 tfsnifs; C:\Windows\System32\dla\tfsnifs.sys [86586 2004-12-05] (Sonic Solutions)
S2 tfsnopio; C:\Windows\System32\dla\tfsnopio.sys [15227 2004-12-05] (Sonic Solutions)
S2 tfsnpool; C:\Windows\System32\dla\tfsnpool.sys [6363 2004-12-05] (Sonic Solutions)
S2 tfsnudf; C:\Windows\System32\dla\tfsnudf.sys [98714 2004-12-05] (Sonic Solutions)
S2 tfsnudfa; C:\Windows\System32\dla\tfsnudfa.sys [100603 2004-12-05] (Sonic Solutions)
S3 WSTCODEC; C:\Windows\System32\DRIVERS\WSTCODEC.SYS [19328 2004-08-03] (Microsoft Corporation)
S3 AFGMp50; System32\Drivers\AFGMp50.sys [x]
S3 bvrp_pci; No ImagePath
S2 MCSTRM; No ImagePath
S3 wanatw; system32\DRIVERS\wanatw4.sys [x]
S1 WS2IFSL;

==================== NetSvcs (Whitelisted) ===================


==================== One Month Created Files and Folders ========

2013-07-14 20:43 - 2013-07-14 20:43 - 00000000 ____D C:\FRST
2013-07-12 14:31 - 2013-07-12 14:31 - 00000000 ____D C:\Documents and Settings\rjodway\Local Settings\Application Data\KB9442601

==================== One Month Modified Files and Folders =======

2013-07-14 20:43 - 2013-07-14 20:43 - 00000000 ____D C:\FRST
2013-07-14 16:05 - 2005-03-09 05:41 - 00002206 _____ C:\Windows\System32\WPA.DBL
2013-07-13 17:31 - 2004-08-10 10:59 - 00000159 _____ C:\Windows\WIADEBUG.LOG
2013-07-13 17:29 - 2004-08-10 10:59 - 00000049 _____ C:\Windows\WIASERVC.LOG
2013-07-13 13:32 - 2008-01-30 16:49 - 00000278 ___SH C:\Documents and Settings\rjodway\NTUSER.INI
2013-07-13 13:32 - 2005-03-09 06:00 - 02062420 _____ C:\Windows\WindowsUpdate.log
2013-07-13 13:32 - 2005-03-09 06:00 - 00032628 _____ C:\Windows\SchedLgU.Txt
2013-07-13 13:31 - 2012-04-14 09:49 - 00000000 ____D C:\Documents and Settings\rjodway\Application Data\Dropbox
2013-07-13 13:30 - 2012-04-14 09:53 - 00000000 ___RD C:\Documents and Settings\rjodway\My Documents\Dropbox
2013-07-12 14:31 - 2013-07-12 14:31 - 00000000 ____D C:\Documents and Settings\rjodway\Local Settings\Application Data\KB9442601
2013-07-10 17:08 - 2013-02-19 07:16 - 00000000 ____D C:\Program Files\Mozilla Firefox
2013-06-21 16:44 - 2008-10-24 03:43 - 00000000 ____D C:\Documents and Settings\rjodway\Local Settings\Application Data\Google

==================== Known DLLs (Whitelisted) ============


==================== Bamital & volsnap Check =================

C:\Windows\explorer.exe
[2004-08-04 03:00] - [2007-06-13 02:23] - 1033216 ____A (Microsoft Corporation) 97bd6515465659ff8f3b7be375b2ea87

C:\Windows\System32\winlogon.exe
[2004-08-04 03:00] - [2004-08-04 03:00] - 0502272 ____A (Microsoft Corporation) 01c3346c241652f43aed8e2149881bfe

C:\Windows\System32\svchost.exe
[2004-08-04 03:00] - [2004-08-04 03:00] - 0014336 ____A (Microsoft Corporation) 8f078ae4ed187aaabc0a305146de6716

C:\Windows\System32\services.exe
[2004-08-04 03:00] - [2009-02-06 09:14] - 0110592 ____A (Microsoft Corporation) 37561f8d4160d62da86d24ae41fae8de

C:\Windows\System32\User32.dll
[2004-08-04 03:00] - [2007-03-08 07:36] - 0577536 ____A (Microsoft Corporation) b409909f6e2e8a7067076ed748abf1e7

C:\Windows\System32\userinit.exe
[2004-08-04 03:00] - [2004-08-04 03:00] - 0024576 ____A (Microsoft Corporation) 39b1ffb03c2296323832acbae50d2aff

C:\Windows\System32\Drivers\volsnap.sys
[2004-08-04 03:00] - [2004-08-04 03:00] - 0052352 ____A (Microsoft Corporation) ee4660083deba849ff6c485d944b379b


==================== EXE ASSOCIATION =====================

HKLM\...\.exe: exefile => OK
HKLM\...\exefile\DefaultIcon: %1 => OK
HKLM\...\exefile\open\command: "%1" %* => OK

==================== Restore Points (XP) =====================


==================== Memory info ===========================

Percentage of memory in use: 16%
Total physical RAM: 2039.44 MB
Available physical RAM: 1702.11 MB
Total Pagefile: 2039.44 MB
Available Pagefile: 1702.71 MB
Total Virtual: 2047.88 MB
Available Virtual: 1930.89 MB

==================== Drives ================================

Drive c: () (Fixed) (Total:24.25 GB) (Free:7.04 GB) NTFS ==>[Drive with boot components (Windows XP)]
Drive d: (CD_ROM) (CDROM) (Total:0.14 GB) (Free:0 GB) CDFS
Drive e: () (Removable) (Total:3.84 GB) (Free:2.74 GB) FAT32
Drive x: (Boot) (Fixed) (Total:0.03 GB) (Free:0.03 GB) NTFS

==================== MBR & Partition Table ==================

========================================================
Disk: 0 (Size: 28 GB) (Disk ID: D0F4738C)
Partition 1: (Not Active) - (Size=55 MB) - (Type=DE)
Partition 2: (Active) - (Size=24 GB) - (Type=07 NTFS)
Partition 3: (Not Active) - (Size=4 GB) - (Type=DB)

========================================================
Disk: 1 (MBR Code: Windows 7 or Vista) (Size: 4 GB) (Disk ID: 68ABA5BE)
Partition 1: (Active) - (Size=4 GB) - (Type=0B)

==================== End Of Log ============================

 

 

Any help would be appreciated.



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#2 gringo_pr

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Posted 14 July 2013 - 08:51 PM


Hello delixer

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.

Open notepad. Please copy the contents of the code box below. To do this highlight the contents of the box and right click on it. Paste this into the open notepad. Save it on the flash drive as fixlist.txt

 
HKLM\...\Run: [KB9442601] - "C:\Documents and Settings\rjodway\Local Settings\Application Data\KB9442601\KB9442601.exe" [94768 2013-07-12] ()
HKLM\...\Policies\Explorer\Run: [KB9442601] "C:\Documents and Settings\rjodway\Local Settings\Application Data\KB9442601\KB9442601.exe" [x]
HKLM\...\Winlogon: [Shell] Explorer.exe, "C:\Documents and Settings\rjodway\Local Settings\Application Data\KB9442601\KB9442601.exe" [x ] ()
HKU\rjodway\...\Run: [KB9442601] - "C:\Documents and Settings\rjodway\Local Settings\Application Data\KB9442601\KB9442601.exe" [x]
HKU\rjodway\...\Policies\system: [DisableTaskMgr] 1
HKU\rjodway\...\Policies\system: [DisableRegistryTools] 1
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

On Vista or Windows 7: Now please enter System Recovery Options.

Run FRST again like we did before but this time press the Fix button just once and wait.
The tool will make a log on the flash drive (Fixlog.txt) please post it to your reply.

Also boot the computer into normal mode and let me know how things are looking.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 delixer

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Posted 14 July 2013 - 10:38 PM

I ran the FRST fix and posted the log below. After rebooting into normal Windows everything was looking like it was working normally. After a minute or so the same white screen popped up with a message "Please connect to the internet..." (in Comic Sans no less). I connected an ethernet cable and then the "FBI your computer has been locked" screen showed up requesting a MoneyPak Payment of $300.

 

Fix result of Farbar Recovery Tool (FRST written by Farbar) (x86) Version: 14-07-2013
Ran by SYSTEM at 2013-07-14 23:29:43 Run:1
Running from E:\
Boot Mode: Recovery

==============================================

HKLM\Software\Microsoft\Windows\CurrentVersion\Run\\KB9442601 => Value deleted successfully.
HKLM\Software\Microsoft\Windows\CurrentVersion\policies\Explorer\Run\\KB9442601 => Value deleted successfully.
HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\\Shell => Value was restored successfully.
HKU\rjodway\Software\Microsoft\Windows\CurrentVersion\Run\\KB9442601 => Value deleted successfully.
HKU\rjodway\Software\Microsoft\Windows\CurrentVersion\Policies\system\\DisableTaskMgr => Value deleted successfully.
HKU\rjodway\Software\Microsoft\Windows\CurrentVersion\Policies\system\\DisableRegistryTools => Value deleted successfully.

==== End of Fixlog ====


Edited by delixer, 14 July 2013 - 10:41 PM.


#4 gringo_pr

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Posted 14 July 2013 - 10:47 PM

OK rerun frst for me again (just a scan)


gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#5 delixer

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Posted 14 July 2013 - 11:21 PM

I'm at work for the night but I will post a new FRST log in the morning. Thanks for the help.



#6 gringo_pr

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Posted 14 July 2013 - 11:26 PM

No problem and I will check on it when I get up ( I am at work also)


Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#7 delixer

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Posted 15 July 2013 - 03:05 PM

Here is the log after running FRST again:

 

Scan result of Farbar Recovery Scan Tool (FRST) (x86) Version: 14-07-2013
Ran by SYSTEM on 15-07-2013 15:58:55
Running from E:\
Microsoft Windows XP (X86) OS Language: English(US)
Internet Explorer Version 8
Boot Mode: Recovery

The current controlset is ControlSet001
ATTENTION!:=====> FRST is updated to run from normal or Safe mode to produce a full FRST.txt log and Addition.txt log.

==================== Registry (Whitelisted) ==================

HKLM\...\Run: [Apoint] - C:\Program Files\Apoint\Apoint.exe [155648 2004-09-13] (Alps Electric Co., Ltd.)
HKLM\...\Run: [EPSON Stylus CX3800 Series] - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIACA.EXE /P26 "EPSON Stylus CX3800 Series" /O6 "USB001" /M "Stylus CX3800" [98304 2005-02-07] (SEIKO EPSON CORPORATION)
HKLM\...\Run: [EPSON Stylus CX3800 Series (Copy 1)] - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIACA.EXE /P35 "EPSON Stylus CX3800 Series (Copy 1)" /O6 "USB002" /M "Stylus CX3800" [98304 2005-02-07] (SEIKO EPSON CORPORATION)
HKLM\...\Run: [Google Desktop Search] - "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup [30192 2011-06-21] (Google)
HKLM\...\Run: [avgnt] - "C:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min [281768 2011-03-28] (Avira GmbH)
HKLM\...\Run: [Adobe Reader Speed Launcher] - "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [35760 2011-01-31] (Adobe Systems Incorporated)
HKLM\...\Run: [Adobe ARM] - "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [946352 2012-12-02] (Adobe Systems Incorporated)
HKLM\...\Run: [QuickTime Task] - "C:\Program Files\QuickTime\qttask.exe" -atboottime [421888 2010-11-29] (Apple Inc.)
HKLM\...\Run: [InstaLAN] - "C:\Program Files\Belkin\Router Setup and Monitor\BelkinRouterMonitor.exe" startup [1141144 2010-03-17] (Affinegy, Inc.)
HKLM\...\Run: [USBToolTip] - C:\PROGRA~1\Pinnacle\SHARED~1\Programs\USBTip\USBTip.exe [199752 2007-02-20] (Pinnacle Systems GmbH)
HKLM\...\Run: [USB2Check] - RUNDLL32.EXE "C:\WINDOWS\system32\PCLECoInst.dll",CheckUSBController [81920 2006-11-06] (Pinnacle Systems)
HKLM\...\Run: [StartNowToolbarHelper] - "C:\Program Files\StartNow Toolbar\ToolbarHelper.exe" [x]
HKLM\...\Run: [KernelFaultCheck] - %systemroot%\system32\dumprep 0 -k [x]
HKLM\...\Run: [KB9442601] - "C:\Documents and Settings\rjodway\Local Settings\Application Data\KB9442601\KB9442601.exe" [94768 2013-07-12] ()
HKLM\...\Policies\Explorer\Run: [KB9442601] "C:\Documents and Settings\rjodway\Local Settings\Application Data\KB9442601\KB9442601.exe" [x]
HKLM\...\Winlogon: [Shell] Explorer.exe, "C:\Documents and Settings\rjodway\Local Settings\Application Data\KB9442601\KB9442601.exe" [x ] ()
Winlogon\Notify\igfxcui: igfxsrvc.dll (Intel Corporation)
Winlogon\Notify\WgaLogon: WgaLogon.dll (Microsoft Corporation)
HKU\Administrator\...\Run: [DellSupport] - "C:\Program Files\Dell Support\DSAgnt.exe" /startup [ 2004-07-19] (Gteko Ltd.)
HKU\Default User\...\Run: [DellSupport] - "C:\Program Files\Dell Support\DSAgnt.exe" /startup [ 2004-07-19] (Gteko Ltd.)
HKU\rjodway\...\Run: [MSMSGS] - "C:\Program Files\Messenger\msmsgs.exe" /background [ 2004-10-13] (Microsoft Corporation)
HKU\rjodway\...\Run: [StartNow Search Protect] - "C:\Program Files\StartNow Toolbar\search_protect.exe" /RELAY /REPORT /PROTECT [ 2012-09-06] ()
HKU\rjodway\...\Run: [swg] - "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [x]
HKU\rjodway\...\Run: [KB9442601] - "C:\Documents and Settings\rjodway\Local Settings\Application Data\KB9442601\KB9442601.exe" [x]
HKU\rjodway\...\Policies\system: [DisableTaskMgr] 1
HKU\rjodway\...\Policies\system: [DisableRegistryTools] 1
HKU\Sherry Siepierski\...\Run: [swg] - "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [x]
Startup: C:\Documents and Settings\rjodway\Start Menu\Programs\Startup\Dropbox.lnk
ShortcutTarget: Dropbox.lnk -> C:\Windows\System32\config\systemprofile\AppData\Roaming\Dropbox\bin\Dropbox.exe (No File)

========================== Services (Whitelisted) =================

S2 AffinegyService; C:\Program Files\Belkin\Router Setup and Monitor\BelkinService.exe [541080 2010-03-17] (Affinegy, Inc.)
S2 AntiVirSchedulerService; C:\Program Files\Avira\AntiVir Desktop\sched.exe [136360 2011-03-28] (Avira GmbH)
S2 AntiVirService; C:\Program Files\Avira\AntiVir Desktop\avguard.exe [269480 2011-06-28] (Avira GmbH)
S2 Creative Service for CDROM Access; C:\WINDOWS\system32\CTsvcCDA.EXE [44032 1999-12-12] (Creative Technology Ltd)
S3 GoogleDesktopManager-051210-111108; C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe [30192 2011-06-21] (Google)
S2 NICCONFIGSVC; C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe [356352 2004-11-11] (Dell Inc.)
S2 Updater Service for StartNow Toolbar; C:\Program Files\StartNow Toolbar\ToolbarUpdaterService.exe [265952 2012-06-22] ()
S2 wltrysvc; C:\Windows\System32\bcmwltry.exe [872556 2004-12-06] (Dell Inc)
S3 AppMgmt; %SystemRoot%\System32\appmgmts.dll [x]
S4 HidServ; %SystemRoot%\System32\hidserv.dll [x]
S2 JavaQuickStarterService; "C:\Program Files\Java\jre6\bin\jqs.exe" -service -config "C:\Program Files\Java\jre6\lib\deploy\jqs\jqs.conf" [x]
S2 rpcapd; "%ProgramFiles%\WinPcap\rpcapd.exe" -d -f "%ProgramFiles%\WinPcap\rpcapd.ini" [x]

==================== Drivers (Whitelisted) ====================

S2 AegisP; C:\Windows\System32\DRIVERS\AegisP.sys [17801 2005-03-09] (Meetinghouse Data Communications)
S3 Afc; C:\Windows\System32\drivers\Afc.sys [11776 2005-02-23] (Arcsoft, Inc.)
S3 AFGSp50; C:\Windows\System32\Drivers\AFGSp50.sys [27072 2010-03-17] (Printing Communications Assoc., Inc. (PCAUSA))
S1 APPDRV; C:\Windows\SYSTEM32\DRIVERS\APPDRV.SYS [16128 2004-08-18] (Dell Inc)
S2 ASCTRM; C:\Windows\System32\Drivers\ASCTRM.sys [8552 2005-03-09] (Windows ® 2000 DDK provider)
S1 avgio; C:\Program Files\Avira\AntiVir Desktop\avgio.sys [11608 2010-06-17] (Avira GmbH)
S2 avgntflt; C:\Windows\System32\DRIVERS\avgntflt.sys [66616 2011-06-28] (Avira GmbH)
S1 avipbb; C:\Windows\System32\DRIVERS\avipbb.sys [138192 2011-06-28] (Avira GmbH)
S3 BCM43XX; C:\Windows\System32\DRIVERS\bcmwl5.sys [369024 2004-12-06] (Broadcom Corporation)
S3 CCDECODE; C:\Windows\System32\DRIVERS\CCDECODE.sys [17024 2004-08-03] (Microsoft Corporation)
S3 DCamUSBEMPIA; C:\Windows\System32\DRIVERS\emDevice.sys [100957 2005-12-21] (eMPIA Technology, Inc.)
S2 drvnddm; C:\Windows\System32\drivers\drvnddm.sys [40480 2004-11-23] (Sonic Solutions)
S3 emAudio; C:\Windows\System32\drivers\emAudio.sys [22528 2006-12-12] (Pinnacle Systems GmbH)
S3 FiltUSBEMPIA; C:\Windows\System32\DRIVERS\emFilter.sys [5245 2005-12-21] (eMPIA Technology, Inc.)
S3 HSFHWICH; C:\Windows\System32\DRIVERS\HSFHWICH.sys [200064 2004-06-17] (Conexant Systems, Inc.)
S3 ialm; C:\Windows\System32\DRIVERS\ialmnt5.sys [752093 2004-10-08] (Intel Corporation)
S3 MarvinBus; C:\Windows\System32\DRIVERS\MarvinBus.sys [171520 2005-09-23] (Pinnacle Systems GmbH)
S3 MPE; C:\Windows\System32\DRIVERS\MPE.sys [15360 2004-08-03] (Microsoft Corporation)
S3 NABTSFEC; C:\Windows\System32\DRIVERS\NABTSFEC.sys [85376 2004-08-03] (Microsoft Corporation)
S3 NdisIP; C:\Windows\System32\DRIVERS\NdisIP.sys [10880 2004-08-03] (Microsoft Corporation)
S2 NPF; C:\Windows\System32\drivers\npf.sys [32512 2010-03-17] (CACE Technologies)
S3 ScanUSBEMPIA; C:\Windows\System32\DRIVERS\emScan.sys [4493 2005-12-21] (eMPIA Technology, Inc.)
S3 SLIP; C:\Windows\System32\DRIVERS\SLIP.sys [11136 2004-08-03] (Microsoft Corporation)
S1 sscdbhk5; C:\Windows\System32\drivers\sscdbhk5.sys [5627 2004-07-14] (Sonic Solutions)
S1 ssmdrv; C:\Windows\System32\DRIVERS\ssmdrv.sys [28520 2010-06-17] (Avira GmbH)
S1 ssrtln; C:\Windows\System32\drivers\ssrtln.sys [23545 2004-07-14] (Sonic Solutions)
S3 STAC97; C:\Windows\System32\drivers\STAC97.sys [271704 2004-09-15] (SigmaTel, Inc.)
S3 stdriver; C:\Windows\System32\DRIVERS\stdriver32.sys [64512 2011-09-11] (NCH Software)
S3 streamip; C:\Windows\System32\DRIVERS\StreamIP.sys [15360 2004-08-03] (Microsoft Corporation)
S2 tfsnboio; C:\Windows\System32\dla\tfsnboio.sys [25883 2004-12-05] (Sonic Solutions)
S2 tfsncofs; C:\Windows\System32\dla\tfsncofs.sys [34843 2004-12-05] (Sonic Solutions)
S2 tfsndrct; C:\Windows\System32\dla\tfsndrct.sys [4123 2004-12-05] (Sonic Solutions)
S2 tfsndres; C:\Windows\System32\dla\tfsndres.sys [2239 2004-12-05] (Sonic Solutions)
S2 tfsnifs; C:\Windows\System32\dla\tfsnifs.sys [86586 2004-12-05] (Sonic Solutions)
S2 tfsnopio; C:\Windows\System32\dla\tfsnopio.sys [15227 2004-12-05] (Sonic Solutions)
S2 tfsnpool; C:\Windows\System32\dla\tfsnpool.sys [6363 2004-12-05] (Sonic Solutions)
S2 tfsnudf; C:\Windows\System32\dla\tfsnudf.sys [98714 2004-12-05] (Sonic Solutions)
S2 tfsnudfa; C:\Windows\System32\dla\tfsnudfa.sys [100603 2004-12-05] (Sonic Solutions)
S3 WSTCODEC; C:\Windows\System32\DRIVERS\WSTCODEC.SYS [19328 2004-08-03] (Microsoft Corporation)
S3 AFGMp50; System32\Drivers\AFGMp50.sys [x]
S3 bvrp_pci; No ImagePath
S2 MCSTRM; No ImagePath
S3 wanatw; system32\DRIVERS\wanatw4.sys [x]
S1 WS2IFSL;

==================== NetSvcs (Whitelisted) ===================


==================== One Month Created Files and Folders ========

2013-07-14 21:24 - 2013-07-14 21:24 - 00000013 _____ C:\Documents and Settings\rjodway\My Documents\e
2013-07-14 20:43 - 2013-07-14 20:43 - 00000000 ____D C:\FRST
2013-07-12 14:31 - 2013-07-12 14:31 - 00000000 ____D C:\Documents and Settings\rjodway\Local Settings\Application Data\KB9442601

==================== One Month Modified Files and Folders =======

2013-07-14 21:24 - 2013-07-14 21:24 - 00000013 _____ C:\Documents and Settings\rjodway\My Documents\e
2013-07-14 20:43 - 2013-07-14 20:43 - 00000000 ____D C:\FRST
2013-07-14 19:37 - 2012-04-14 09:53 - 00000000 ___RD C:\Documents and Settings\rjodway\My Documents\Dropbox
2013-07-14 19:37 - 2012-04-14 09:49 - 00000000 ____D C:\Documents and Settings\rjodway\Application Data\Dropbox
2013-07-14 19:31 - 2004-08-10 10:59 - 00000159 _____ C:\Windows\WIADEBUG.LOG
2013-07-14 19:31 - 2004-08-10 10:59 - 00000049 _____ C:\Windows\WIASERVC.LOG
2013-07-14 17:18 - 2005-03-09 06:00 - 02062802 _____ C:\Windows\WindowsUpdate.log
2013-07-14 16:05 - 2005-03-09 05:41 - 00002206 _____ C:\Windows\System32\WPA.DBL
2013-07-13 13:32 - 2008-01-30 16:49 - 00000278 ___SH C:\Documents and Settings\rjodway\NTUSER.INI
2013-07-13 13:32 - 2005-03-09 06:00 - 00032628 _____ C:\Windows\SchedLgU.Txt
2013-07-12 14:31 - 2013-07-12 14:31 - 00000000 ____D C:\Documents and Settings\rjodway\Local Settings\Application Data\KB9442601
2013-07-10 17:08 - 2013-02-19 07:16 - 00000000 ____D C:\Program Files\Mozilla Firefox
2013-06-21 16:44 - 2008-10-24 03:43 - 00000000 ____D C:\Documents and Settings\rjodway\Local Settings\Application Data\Google

==================== Known DLLs (Whitelisted) ============


==================== Bamital & volsnap Check =================

C:\Windows\explorer.exe
[2004-08-04 03:00] - [2007-06-13 02:23] - 1033216 ____A (Microsoft Corporation) 97bd6515465659ff8f3b7be375b2ea87

C:\Windows\System32\winlogon.exe
[2004-08-04 03:00] - [2004-08-04 03:00] - 0502272 ____A (Microsoft Corporation) 01c3346c241652f43aed8e2149881bfe

C:\Windows\System32\svchost.exe
[2004-08-04 03:00] - [2004-08-04 03:00] - 0014336 ____A (Microsoft Corporation) 8f078ae4ed187aaabc0a305146de6716

C:\Windows\System32\services.exe
[2004-08-04 03:00] - [2009-02-06 09:14] - 0110592 ____A (Microsoft Corporation) 37561f8d4160d62da86d24ae41fae8de

C:\Windows\System32\User32.dll
[2004-08-04 03:00] - [2007-03-08 07:36] - 0577536 ____A (Microsoft Corporation) b409909f6e2e8a7067076ed748abf1e7

C:\Windows\System32\userinit.exe
[2004-08-04 03:00] - [2004-08-04 03:00] - 0024576 ____A (Microsoft Corporation) 39b1ffb03c2296323832acbae50d2aff

C:\Windows\System32\Drivers\volsnap.sys
[2004-08-04 03:00] - [2004-08-04 03:00] - 0052352 ____A (Microsoft Corporation) ee4660083deba849ff6c485d944b379b


==================== EXE ASSOCIATION =====================

HKLM\...\.exe: exefile => OK
HKLM\...\exefile\DefaultIcon: %1 => OK
HKLM\...\exefile\open\command: "%1" %* => OK

==================== Restore Points (XP) =====================


==================== Memory info ===========================

Percentage of memory in use: 17%
Total physical RAM: 2039.44 MB
Available physical RAM: 1684.11 MB
Total Pagefile: 2039.44 MB
Available Pagefile: 1682.8 MB
Total Virtual: 2047.88 MB
Available Virtual: 1951.66 MB

==================== Drives ================================

Drive c: () (Fixed) (Total:24.25 GB) (Free:4.26 GB) NTFS ==>[Drive with boot components (Windows XP)]
Drive d: (CD_ROM) (CDROM) (Total:0.14 GB) (Free:0 GB) CDFS
Drive e: () (Removable) (Total:3.84 GB) (Free:2.73 GB) FAT32
Drive x: (Boot) (Fixed) (Total:0.03 GB) (Free:0.03 GB) NTFS

==================== MBR & Partition Table ==================

========================================================
Disk: 0 (Size: 28 GB) (Disk ID: D0F4738C)
Partition 1: (Not Active) - (Size=55 MB) - (Type=DE)
Partition 2: (Active) - (Size=24 GB) - (Type=07 NTFS)
Partition 3: (Not Active) - (Size=4 GB) - (Type=DB)

========================================================
Disk: 1 (MBR Code: Windows 7 or Vista) (Size: 4 GB) (Disk ID: 68ABA5BE)
Partition 1: (Active) - (Size=4 GB) - (Type=0B)

==================== End Of Log ============================



#8 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
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Posted 15 July 2013 - 09:39 PM

Hello delixer



I need you to download this script I have made for you --> Attached File  fixlist.txt   1.12KB   3 downloads

It needs to be saved Next to the "Farbar Recovery Scan Tool" (FRST) program (If asked to overwrite existing one please allow)

Run FRST again but this time press the Fix button just once and wait.


When finished, it will make a log (fixlog.txt) next to FRST. Please copy and paste the content of this file to your reply.


NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system


Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#9 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
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  • Local time:04:12 PM

Posted 21 July 2013 - 09:29 PM



Hello

48 Hour bump

It has been more than 48 hours since my last post.
  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#10 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:04:12 PM

Posted 24 July 2013 - 01:14 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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