I had to wipe a hard drive. I then attempted to load a new OS. The OS CD begins, and when I select install, it begins and then displays:
"A required CD/DVD drive device driver is missing. If you have a driver floppy disk, CD, DVD, or USB flash drive, please insert now."
Of course, I do not have it. Went to the PC (Gateway) and could not find the driver (found a bunch of other drivers for this PC). The drive is from Sony NEC Optiarc Inc., so I went there. Still nothing.
The drive model # is AD-7173A. This is the first time I have done this. I am a student still is tech school trying to learn PCs and netwroking. Not sure where to go from here. Any help would be greatly appreciated.