Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Fails to start - hangs on windows logo


  • Please log in to reply
12 replies to this topic

#1 Inman56

Inman56

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:11:38 AM

Posted 13 July 2013 - 12:41 PM

I have a fail to boot problem. Windows restarted for no reason - didn't even log off properly and instead went straight to the BIOS menu - and when booting up it now freezes on the windows logo screen were it says "starting windows." Part of the logo begins to appear but then stops (there is no error message.) I've unplugged all the USB devices but it still freezes every time.

 

Tried safe mode but hangs on start up CLASSPNP.sys. I tried start up repair from the advanced start up menu and from a disc but it just goes blank after loading the files. Last known good configuration also doesn't work.

 

Been having the same problem on reboot when updating windows 7 but it would resolve itself automatically after a power off. Any help in resolving this would be much appreciated. 

 



BC AdBot (Login to Remove)

 


#2 th3fall3n777

th3fall3n777

  • Members
  • 364 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Wisconsin
  • Local time:04:38 AM

Posted 13 July 2013 - 01:02 PM

This is a shot in the dark, but I have a couple of sites bookmarked for a computer I was working on that had the same problem -

 

http://social.technet.microsoft.com/Forums/windows/en-US/566cdd43-ce91-4e64-93e0-8d09d8fc1ea0/windows-7-fails-to-go-into-safe-mode-stuck-at-classpnpsys

 

http://answers.microsoft.com/en-us/windows/forum/windows_7-system/laptop-hangs-up-at-classpnpsys-file/2b7213da-ba91-4228-af9d-2ba6b2d2edc0

 

 

(The first site helped me out!)



#3 hamluis

hamluis

    Moderator


  • Moderator
  • 56,277 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:05:38 AM

Posted 13 July 2013 - 01:57 PM

System manufacturer and model?

 

When did problem first begin?

 

Are the hard drive and the optical drive...reflected properly in the BIOS?

 

Louis



#4 Inman56

Inman56
  • Topic Starter

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:11:38 AM

Posted 13 July 2013 - 02:21 PM

I'll answer the questions anyway even though the problem seems to have resolved itself as it has in the past with the windows updates. I left it hanging on the starting windows screen for about an hour. To my surprise I came back and it had shutdown itself. I started it up and it booted fine and when I logged on I was notified of some USB driver installations, but I don't think that was caused the reboot as I had changed the USB slots around for the mouse & keyboard afterwards.

So I'm curious as to what is causing the issue. All I can say is when it worked the start up noises were regular - that grinding type noise (that happens when the hard drive is detected?) occurred when it started up normally. 

 

Acer Aspire M3802. 

 

The problem with no boot up started after some windows updates many, many months ago. I have no idea about the classpnp.sys hang. 

 

I do not know if they are reflected properly. Can you change this under the bios settings? 



#5 hamluis

hamluis

    Moderator


  • Moderator
  • 56,277 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:05:38 AM

Posted 13 July 2013 - 07:02 PM

If the system boots...the hard drive is recognized in the BIOS.

 

Something is amiss, let's try to find out while the O/S works :).

 

Please download MiniToolBox  , save it to your desktop and run it.

 

Checkmark the following checkboxes:

  List last 10 Event Viewer log

  List Installed Programs

  List Users, Partitions and Memory size.

 

Click Go and paste the content into your next post.

 

Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link.

 

Louis



#6 Inman56

Inman56
  • Topic Starter

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:11:38 AM

Posted 14 July 2013 - 08:12 AM


MiniToolBox by Farbar  Version: 13-07-2013
Ran by User (administrator) on 14-07-2013 at 13:44:44
Running from "C:\Users\User\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (07/13/2013 03:10:09 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC80.CRT,processorArchitecture="x86",type="win32",version="8.0.50727.762"1".
Dependent Assembly Microsoft.VC80.CRT,processorArchitecture="x86",type="win32",version="8.0.50727.762" could not be found.
Please use sxstrace.exe for detailed diagnosis.
 
Error: (07/13/2013 03:10:09 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC80.CRT,processorArchitecture="x86",type="win32",version="8.0.50727.762"1".
Dependent Assembly Microsoft.VC80.CRT,processorArchitecture="x86",type="win32",version="8.0.50727.762" could not be found.
Please use sxstrace.exe for detailed diagnosis.
 
Error: (07/13/2013 03:07:05 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "assemblyIdentity1".Error in manifest or policy file "assemblyIdentity2" on line assemblyIdentity3.
The value "MAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINOR" of attribute "version" in element "assemblyIdentity" is invalid.
 
Error: (07/13/2013 02:43:18 AM) (Source: Application Error) (User: )
Description: Faulting application name: eMule.exe, version: 0.50.0.4, time stamp: 0x50ad2774
Faulting module name: eMule.exe, version: 0.50.0.4, time stamp: 0x50ad2774
Exception code: 0xc0000005
Fault offset: 0x0008e84f
Faulting process id: 0x9134
Faulting application start time: 0xeMule.exe0
Faulting application path: eMule.exe1
Faulting module path: eMule.exe2
Report Id: eMule.exe3
 
Error: (07/11/2013 11:08:28 PM) (Source: Application Error) (User: )
Description: Faulting application name: Skype.exe, version: 6.5.73.158, time stamp: 0x51acb7bc
Faulting module name: Skype.exe, version: 6.5.73.158, time stamp: 0x51acb7bc
Exception code: 0xc0000005
Fault offset: 0x005272c3
Faulting process id: 0x539c
Faulting application start time: 0xSkype.exe0
Faulting application path: Skype.exe1
Faulting module path: Skype.exe2
Report Id: Skype.exe3
 
Error: (07/11/2013 09:33:05 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC80.CRT,processorArchitecture="x86",type="win32",version="8.0.50727.762"1".
Dependent Assembly Microsoft.VC80.CRT,processorArchitecture="x86",type="win32",version="8.0.50727.762" could not be found.
Please use sxstrace.exe for detailed diagnosis.
 
Error: (07/11/2013 09:33:05 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC80.CRT,processorArchitecture="x86",type="win32",version="8.0.50727.762"1".
Dependent Assembly Microsoft.VC80.CRT,processorArchitecture="x86",type="win32",version="8.0.50727.762" could not be found.
Please use sxstrace.exe for detailed diagnosis.
 
Error: (07/11/2013 09:31:00 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "assemblyIdentity1".Error in manifest or policy file "assemblyIdentity2" on line assemblyIdentity3.
The value "MAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINOR" of attribute "version" in element "assemblyIdentity" is invalid.
 
Error: (07/10/2013 10:49:03 AM) (Source: Windows Search Service) (User: )
Description: Performance monitoring cannot be initialized for the gatherer object, because the counters are not loaded or the shared memory object cannot be opened. This only affects availability of the perfmon counters. Restart the computer.
 
Context:  Application, SystemIndex Catalog
 
Error: (07/09/2013 10:35:00 AM) (Source: Application Error) (User: )
Description: Faulting application name: WinRAR.exe, version: 3.91.1.0, time stamp: 0x4b0577ce
Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec4aa8e
Exception code: 0xc0000024
Fault offset: 0x00000000000cd7d8
Faulting process id: 0xbdcc
Faulting application start time: 0xWinRAR.exe0
Faulting application path: WinRAR.exe1
Faulting module path: WinRAR.exe2
Report Id: WinRAR.exe3
 
 
System errors:
=============
Error: (07/13/2013 09:08:24 PM) (Source: NetBT) (User: )
Description: The name "USER-PC        :0" could not be registered on the interface with IP address 192.168.1.68.
The computer with the IP address 192.168.1.66 did not allow the name to be claimed by
this computer.
 
Error: (07/13/2013 09:00:18 PM) (Source: NetBT) (User: )
Description: The name "USER-PC        :0" could not be registered on the interface with IP address 192.168.1.68.
The computer with the IP address 192.168.1.66 did not allow the name to be claimed by
this computer.
 
Error: (07/13/2013 08:03:51 PM) (Source: NetBT) (User: )
Description: The name "USER-PC        :0" could not be registered on the interface with IP address 192.168.1.68.
The computer with the IP address 192.168.1.66 did not allow the name to be claimed by
this computer.
 
Error: (07/13/2013 07:56:44 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load: 
SBRE
 
Error: (07/13/2013 07:56:17 PM) (Source: Service Control Manager) (User: )
Description: The Apple Mobile Device service failed to start due to the following error: 
%%1053
 
Error: (07/13/2013 07:56:17 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Apple Mobile Device service to connect.
 
Error: (07/13/2013 07:55:43 PM) (Source: Microsoft-Windows-Kernel-Processor-Power) (User: NT AUTHORITY)
Description: Some processor performance power management features have been disabled due to a known firmware problem. Check with the computer manufacturer for updated firmware.
 
Error: (07/13/2013 07:55:54 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 16:33:16 on ?13/?07/?2013 was unexpected.
 
Error: (07/13/2013 04:29:49 AM) (Source: volsnap) (User: )
Description: The shadow copies of volume C: were aborted because the shadow copy storage could not grow due to a user imposed limit.
 
Error: (07/12/2013 10:32:51 AM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load: 
SBRE
 
 
Microsoft Office Sessions:
=========================
 
=========================== Installed Programs ============================
 
 Update for Microsoft Office 2007 (KB2508958)
Absolute Fretboard Trainer PRO
AC3Filter 1.63b (Version: 1.63b)
Accounts (Version: 16.0.4.113)
Acer Arcade Deluxe (Version: 3.2.7222)
Acer Backup Manager (Version: 2.0.2.19)
Acer eRecovery Management (Version: 4.05.3003)
Acer Registration (Version: 1.02.3004)
Acer ScreenSaver (Version: 1.1.0812)
Acer Updater (Version: 1.01.3014)
Acrobat.com (Version: 1.6.65)
Adobe AIR (Version: 1.5.0.7220)
Adobe Flash Player 11 ActiveX (Version: 11.7.700.224)
Adobe Flash Player 11 Plugin (Version: 11.7.700.224)
Adobe Reader XI (11.0.03) (Version: 11.0.03)
Adobe Shockwave Player 11.5 (Version: 11.5.9.615)
Advertising Center (Version: 0.0.0.2)
AMD DnD V1.0.19 (Version: 1.0.19)
Apple Mobile Device Support (Version: 6.0.1.3)
Apple Software Update (Version: 2.1.3.127)
ArcSoft MediaConverter 8 (Version: 8.0.0.16)
Ask Toolbar (Version: 1.17.0.0)
Ask Toolbar Updater (Version: 1.4.0.25589)
ATI AVIVO64 Codecs (Version: 10.11.0.41110)
ATI Catalyst Install Manager (Version: 3.0.782.0)
ATI Problem Report Wizard (Version: 3.0.750.0)
Avidemux 2.5 (Version: 2.5.3.0)
AviSplit Classic Version 1.43
Backup Manager Advance (Version: 2.0.2.19)
BatchRename 4 Free (Version: 4.02)
Belkin Setup and Router Monitor
BrowserCompanion
CameraHelperMsi (Version: 13.50.854.0)
Catalyst Control Center - Branding (Version: 1.00.0000)
Catalyst Control Center Core Implementation (Version: 2009.1110.2225.40230)
Catalyst Control Center Graphics Full Existing (Version: 2009.1110.2225.40230)
Catalyst Control Center Graphics Full New (Version: 2009.1110.2225.40230)
Catalyst Control Center Graphics Light (Version: 2009.1110.2225.40230)
Catalyst Control Center Graphics Previews Common (Version: 2009.1110.2225.40230)
Catalyst Control Center Graphics Previews Vista (Version: 2009.1110.2225.40230)
Catalyst Control Center HydraVision Full (Version: 2009.1110.2225.40230)
Catalyst Control Center InstallProxy (Version: 2010.0706.2128.36662)
Catalyst Control Center Localization All (Version: 2009.1110.2225.40230)
CCC Help Chinese Standard (Version: 2009.1110.2224.40230)
CCC Help Chinese Traditional (Version: 2009.1110.2224.40230)
CCC Help Czech (Version: 2009.1110.2224.40230)
CCC Help Danish (Version: 2009.1110.2224.40230)
CCC Help Dutch (Version: 2009.1110.2224.40230)
CCC Help English (Version: 2009.1110.2224.40230)
CCC Help Finnish (Version: 2009.1110.2224.40230)
CCC Help French (Version: 2009.1110.2224.40230)
CCC Help German (Version: 2009.1110.2224.40230)
CCC Help Greek (Version: 2009.1110.2224.40230)
CCC Help Hungarian (Version: 2009.1110.2224.40230)
CCC Help Italian (Version: 2009.1110.2224.40230)
CCC Help Japanese (Version: 2009.1110.2224.40230)
CCC Help Korean (Version: 2009.1110.2224.40230)
CCC Help Norwegian (Version: 2009.1110.2224.40230)
CCC Help Polish (Version: 2009.1110.2224.40230)
CCC Help Portuguese (Version: 2009.1110.2224.40230)
CCC Help Russian (Version: 2009.1110.2224.40230)
CCC Help Spanish (Version: 2009.1110.2224.40230)
CCC Help Swedish (Version: 2009.1110.2224.40230)
CCC Help Thai (Version: 2009.1110.2224.40230)
CCC Help Turkish (Version: 2009.1110.2224.40230)
ccc-core-static (Version: 2009.1110.2225.40230)
ccc-utility64 (Version: 2009.1110.2225.40230)
Compatibility Pack for the 2007 Office system (Version: 12.0.6612.1000)
Creative Centrale (Version: 1.17.01)
Creative Jukebox Driver
Creative Removable Disk Manager
Creative Software Update (Version: 1.03.01)
Creative System Information
Creative Zen (Version: 1.0)
D3DX10 (Version: 15.4.2368.0902)
Driver Detective (Version: 8.0.1)
EA SPORTS online 2008
EasyLife Search 1.74
eMule
EPSON Attach To Email (Version: 1.01.0000)
EPSON Copy Utility 3 (Version: 3.1.5.0)
EPSON Easy Photo Print (Version: 1.1.0.0)
EPSON File Manager (Version: 1.1.0.0)
EPSON Image Clip Palette (Version: 1.02.00)
EPSON Scan
EPSON Scan Assistant (Version: 1.02.00)
EPSON Web-To-Page
erLT (Version: 1.20.138.34)
ESDX3800 User's Guide
eSobi v2 (Version: 2.0.4.000274)
ffdshow [rev 3154] [2009-12-09] (Version: 1.0)
ffdshow x64 v1.1.3631 [2010-11-15] (Version: 1.1.3631.0)
foobar2000 v1.1.18 (Version: 1.1.18)
Free RM to AVI Converter Splitter v2.0 (Version: 1.5)
FreeOnlineRadioPlayerRecorder Toolbar (Version: 6.8.2.0)
GameTracker Lite
Google Chrome (Version: 28.0.1500.72)
GrabIt 1.7.2 Beta 6 (build 1008)
Grand Theft Auto IV (Version: 1.0.0013.131)
Grand Theft Auto IV (Version: 1.00.0000)
GSM 1.1.4.2
Guitar Pro 5.0
Hotkey Utility (Version: 1.00.3004)
HydraVision (Version: 4.2.116.0)
Identity Card (Version: 1.00.3001)
ImagXpress (Version: 7.0.74.0)
Intel® Graphics Media Accelerator Driver
Intel® Graphics Media Accelerator Driver (Version: 8.15.10.1986)
Intel® Matrix Storage Manager
Java 7 Update 25 (Version: 7.0.250)
Java Auto Updater (Version: 2.1.9.5)
Junk Mail filter update (Version: 15.4.3502.0922)
K-Lite Mega Codec Pack 5.4.4 (Version: 5.4.4)
Last.fm Scrobbler 2.1.35
LastBit Password Tools DEMO version 15.0 (Version: 15.0)
LastBit Zip Password
Logitech Vid HD (Version: 7.2 (7240))
Logitech Webcam Software (Version: 2.0)
LWS Facebook (Version: 13.50.854.0)
LWS Gallery (Version: 13.50.854.0)
LWS Help_main (Version: 13.50.862.0)
LWS Launcher (Version: 13.50.859.0)
LWS Motion Detection (Version: 13.30.1395.0)
LWS Pictures And Video (Version: 13.50.861.0)
LWS Twitter (Version: 13.30.1346.0)
LWS Video Mask Maker (Version: 13.30.1379.0)
LWS VideoEffects (Version: 13.30.1379.0)
LWS Webcam Software (Version: 13.31.1038.0)
LWS WLM Plugin (Version: 1.30.1201.0)
LWS YouTube Plugin (Version: 13.31.1038.0)
MediaInfo.dll 0.7.36 (Version: 0.7.36)
MediaMonkey 3.2 (Version: 3.2)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Games for Windows - LIVE Redistributable (Version: 3.5.92.0)
Microsoft Games for Windows Marketplace (Version: 3.5.50.0)
Microsoft Mouse and Keyboard Center (Version: 2.1.177.0)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Access MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Access Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Enterprise 2007 (Version: 12.0.6612.1000)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Office Groove MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Groove Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Home and Student 2007 (Version: 12.0.6612.1000)
Microsoft Office InfoPath MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6612.1000)
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Outlook Connector (Version: 14.0.5118.5000)
Microsoft Office Outlook MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office PowerPoint Viewer 2007 (English) (Version: 12.0.6612.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Publisher MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Suite Activation Assistant (Version: 2.9)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Security Client (Version: 4.3.0215.0)
Microsoft Security Essentials (Version: 4.3.215.0)
Microsoft Silverlight (Version: 5.1.20513.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) - KB2467175 (Version: 8.0.51011)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Xbox 360 Accessories 1.2 (Version: 1.20.146.0)
Mil Free Internet Eraser (Version: 4.0)
MKVtoolnix 4.1.1 (Version: 4.1.1)
Mp3tag v2.49b (Version: v2.49b)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MusicBrainz Picard 0.11 (Version: 0.11)
Nakido (Version: )
Nero 9 Essentials
Nero ControlCenter (Version: 9.0.0.1)
Nero DiscSpeed (Version: 5.4.7.201)
Nero DiscSpeed Help (Version: 5.4.4.100)
Nero DriveSpeed (Version: 4.4.7.201)
Nero DriveSpeed Help (Version: 4.4.4.100)
Nero Express Help (Version: 9.4.9.100)
Nero InfoTool (Version: 6.4.7.201)
Nero InfoTool Help (Version: 6.4.4.100)
Nero Installer (Version: 4.4.8.1)
Nero Online Upgrade (Version: 1.3.0.0)
Nero StartSmart (Version: 9.4.11.209)
Nero StartSmart Help (Version: 9.4.1.100)
Nero StartSmart OEM (Version: 9.16.0.100)
NeroExpress (Version: 9.4.10.505)
neroxml (Version: 1.0.0)
Origin (Version: 8.1.0.1556)
PeerBlock 1.1 (r518) (Version: 1.1.0.518)
Picasa 3 (Version: 3.9)
PIF DESIGNER
Plus-HD-2.3 (Version: 1.27.153.5)
Power Tab Editor 1.7 (Version: 1.7.0)
PunkBuster Services (Version: 0.988)
Quick Screen Capture 3.0 (Version: 3.0)
Rar Password version 15.0 (Version: 15.0)
Realtek Ethernet Controller  Driver (Version: 1.00.0008)
saafe save (Version: )
SafeSaver 1.74
Sage 50 Accounts 2010 (Version: 16.0.4.113)
Search Protect by conduit (Version: 1.5.0.71)
Skype Click to Call (Version: 6.9.12585)
Skype™ 6.6 (Version: 6.6.106)
Stellar Phoenix Zip Recovery v2.0
System Requirements Lab (Version: 4.1.71.0)
System Requirements Lab CYRI (Version: 4.4.21.0)
Unlocker 1.9.2 (Version: 1.9.2)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939) (Version: 1)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596802) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2687493) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Infopath 2007 Help (KB963662)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2817563) 32-Bit Edition
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
VLC media player 2.0.7 (Version: 2.0.7)
Vuze (Version: 5.0.0.0)
Welcome Center (Version: 1.00.3005)
WhiteSmoke New Toolbar (Version: 6.13.3.505)
Winamp (Version: 5.621 )
Winamp Application Detect (Version: 1.0.0.1)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3555.0308)
Windows Live ID Sign-in Assistant (Version: 7.250.4232.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3555.0308)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Messenger (Version: 15.4.3538.0513)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live Sync (Version: 14.0.8117.416)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
Windows Movie Maker 2.6 (Version: 2.6.4038.0)
WinRAR archiver
Yontoo Layers Client 1.10.01 (Version: 1.10.01)
 
========================= Memory info: ===================================
 
Percentage of memory in use: 81%
Total physical RAM: 3263.3 MB
Available physical RAM: 610.71 MB
Total Pagefile: 6524.79 MB
Available Pagefile: 1201.13 MB
Total Virtual: 4095.88 MB
Available Virtual: 3963.93 MB
 
========================= Partitions: =====================================
 
1 Drive c: (Acer) (Fixed) (Total:916.41 GB) (Free:576.77 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\USER-PC
 
Administrator            Guest                    User                     
 
 
**** End of log ****
 

 

http://speccy.piriform.com/results/W3lkM72mYBzDsOOVOBIYdAX



#7 hamluis

hamluis

    Moderator


  • Moderator
  • 56,277 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:05:38 AM

Posted 14 July 2013 - 10:49 AM

Your "activation content generation failed" errors...seem to often be tied to MS Office or parts thereof.  You could try updating, uninstall/reinstall of Office...and/or try downloading/installing Microsoft Visual C++ 2008 Redistributable Package and check if it helps. http://www.microsoft.com/downloads/en/details.aspx?FamilyID=9b2da534-3e03-4391-8a4d-074b9f2bc1bf&displaylang=en .

 

I see that you have eMulte installed, see http://emule.software.informer.com/0.5/ .

 

File-sharing has its risks, see comments at http://www.bleepingcomputer.com/forums/t/500445/all-started-with-sweetpacks-malware/?p=3098781 .

 

Error: (07/09/2013 10:35:00 AM) (Source: Application Error) (User: )
Description: Faulting application name: WinRAR.exe, version: 3.91.1.0, time stamp: 0x4b0577ce
Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec4aa8e
Exception code: 0xc0000024

 

This error can indicate several different problems, try running the chkdsk /r command from the Win 7 command prompt.

 

<<Some processor performance power management features have been disabled due to a known firmware problem. Check with the computer manufacturer for updated firmware.>>

 

From what I see, this relates to power management by Windows, see http://social.technet.microsoft.com/Forums/windows/en-US/a4152f24-edcd-4c3f-8a28-c6be539ff0bd/windows-7-ultimate-x64-rtm-idle-power-management-features-on-processor-are-disabled-due-to-a .

 

Louis



#8 Inman56

Inman56
  • Topic Starter

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:11:38 AM

Posted 20 August 2013 - 05:24 AM

I did everything you said. However, I've noticed I have a SBRE driver that is not working (that may be causing the boot issue sometimes.). It seems to be related to Lavasoft. How can I update the drivers, (or is it safe to uninstall as it has been disabled anyway)? 



#9 hamluis

hamluis

    Moderator


  • Moderator
  • 56,277 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:05:38 AM

Posted 20 August 2013 - 11:15 AM

You can uninstall the Lavasoft program via Add/Remove Programs.

 

Louis



#10 Inman56

Inman56
  • Topic Starter

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:11:38 AM

Posted 20 August 2013 - 02:41 PM

It (Ad Aware) already is uninstalled. I have no Lavasoft programs installed.



#11 hamluis

hamluis

    Moderator


  • Moderator
  • 56,277 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:05:38 AM

Posted 20 August 2013 - 05:47 PM

Any current system problems?

 

Louis



#12 Inman56

Inman56
  • Topic Starter

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:11:38 AM

Posted 22 August 2013 - 12:00 PM

Other than the one already described - no.



#13 hamluis

hamluis

    Moderator


  • Moderator
  • 56,277 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:05:38 AM

Posted 22 August 2013 - 12:24 PM

Well...I don't see a given direction to head in.

 

As I see it...system could infected...profile could be damaged...hard drive or partition structure could be damaged...lots of "coulds" with no clear signals in either direction.

 

Others here may have some ideas.

 

Louis






0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users