Help! I'm pretty sure that my computer is infected with a virus (ZEROAccess???).
Earlier today, I was doing some updates and noticed that one wouldn't update. When I looked into it more, I discovered that my security program (Microsoft Essentials), wasn't there. Although I found it in my programs, I couldn't access it. When I tried to reinstall it, I was informed that I didn't have clearance, although I am the administrator. After numerous hits and misses, I was able to restore my computer to an earlier date and everything seemed to be ok. I was able to reinstall Essentials, but when I tried the update, it told me that an error occured during installation. In my security section, it's telling me that everything is up and running fine. One of the reports that I ran, RKILL, is showing me an alert: ZEROACCESS RESPARSE POINT/JUNCTION FOUND.
I'm sure hoping you can help me with this. Here are the reports that you asked for. (I tried to copy and paste the dds file, but it wouldn't let me.) I look forward to hearing back from you.