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SweetPacks Complete Removal


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16 replies to this topic

#1 ENova

ENova

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  • Local time:01:10 AM

Posted 12 July 2013 - 05:50 PM

About 1-2 weeks ago, I came across SweetPacks after trying to download a media player that Norton360 had approved for download. I unistalled the SweetPacks programs and removed the add-ons as well on FireFox. My computer and Firefox has been working fine thus far, but I wasn't sure if I needed to take further action as everything seems to working fine on my computer.

EDIT: Sorry, I actually did run into problems with Firefox initially after removing the programs, where Firefox would crash sometimes, but that doesn't seem to be the case now.

EDIT2: Ok, just recently got a security notice from Norton360 saying there was Web Attack: Malicious Toolkit Website 12. Think it said it was something from Firefox. It was blocked but I'm starting to worry a bit now.

 

I also ran Malwarebytes Anti-Malware yesterday as well, should I also post the report on that?

 

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 10.0.9200.16537
Run by Eric at 15:01:07 on 2013-07-12
Microsoft Windows 8  6.2.9200.0.1252.1.1033.18.8076.5581 [GMT -7:00]
.
AV: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
AV: Norton 360 *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton 360 *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Norton 360 *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
.
============== Running Processes ===============
.
C:\windows\system32\svchost.exe -k DcomLaunch
C:\windows\system32\svchost.exe -k RPCSS
C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\windows\system32\svchost.exe -k netsvcs
C:\windows\system32\svchost.exe -k LocalService
C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Program Files\Realtek\Audio\HDA\RtkAudioService64.exe
C:\windows\system32\svchost.exe -k NetworkService
C:\windows\system32\WLANExt.exe
C:\windows\System32\spoolsv.exe
C:\windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\Intel\iCLS Client\HeciServer.exe
C:\windows\system32\dashost.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\jhi_service.exe
C:\Program Files (x86)\Norton 360\Engine\20.4.0.40\ccSvcHst.exe
C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe
C:\Program Files (x86)\PC Checkup\SymcPCCULaunchSvc.exe
C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.18.15\ccSvcHst.exe
C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
C:\Program Files (x86)\Common Files\Intuit\DataProtect\QBIDPService.exe
C:\windows\system32\svchost.exe -k imgsvc
C:\Windows\system32\TODDSrv.exe
C:\Program Files\Toshiba\Teco\TecoService.exe
C:\windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\windows\System32\svchost.exe -k LocalServicePeerNet
C:\windows\system32\SearchIndexer.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\FWService\IntelMeFWService.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
C:\Program Files (x86)\Norton Anti-Theft\Engine\1.8.0.32\ccSvcHst.exe
C:\Program Files\TOSHIBA\HDD Accelerator\THAccelSvc.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\TOSHIBA\TPHM\TPCHSrv.exe
C:\Program Files\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe
C:\windows\system32\taskhost.exe
C:\windows\System32\dwm.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\windows\system32\taskhostex.exe
C:\Program Files (x86)\Norton Anti-Theft\Engine\1.8.0.32\ccSvcHst.exe
C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.18.15\ccSvcHst.exe
C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
C:\Program Files (x86)\Norton 360\Engine\20.4.0.40\ccSvcHst.exe
C:\windows\Explorer.EXE
C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_16.4.4206.722_x64__8wekyb3d8bbwe\LiveComm.exe
C:\PROGRAM FILES\SYNAPTICS\SYNTP\SYNTPHELPER.EXE
C:\Windows\System32\RuntimeBroker.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Program Files\SRS Labs\SRS Control Panel\SRSPanel_64.exe
C:\Program Files\Toshiba\Hotkey\TCrdMain_Win8.exe
C:\Program Files\Toshiba\Teco\TecoResident.exe
C:\Program Files\TOSHIBA\TPHM\TPCHWMsg.exe
C:\Program Files (x86)\Toshiba\System Setting\TSleepSrv.exe
C:\Program Files (x86)\Toshiba\Toshiba App Place\ToshibaAppPlace.exe
C:\Program Files\TOSHIBA\Toshiba Service Station\ToshibaServiceStation.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_7_700_224.exe
C:\windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_7_700_224.exe
C:\windows\system32\SearchProtocolHost.exe
C:\windows\system32\SearchFilterHost.exe
C:\windows\system32\wbem\wmiprvse.exe
C:\windows\system32\wbem\wmiprvse.exe
C:\windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uWindow Title = Internet Explorer provided by TOSHIBA
uSearch Bar = Preserve
uDefault_Page_URL = hxxp://toshiba13.msn.com
mStart Page = hxxp://start.sweetpacks.com/?src=10&st=12&crg=3.5000006.10042&barid={30ED05EC-E203-11E2-BE81-008CFA3CB77F}
mWindow Title = Internet Explorer provided by TOSHIBA
mDefault_Page_URL = hxxp://toshiba13.msn.com
mWinlogon: Userinit = userinit.exe,
BHO: Unit: {2C4BA31C-0C15-11E2-90C7-9BFCBEB168B3} -
BHO: Norton Identity Protection: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton 360\Engine\20.4.0.40\coieplg.dll
BHO: Norton Vulnerability Protection: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton 360\Engine\20.4.0.40\ips\ipsbho.dll
BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine\20.4.0.40\coieplg.dll
TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine\20.4.0.40\coieplg.dll
mRun: [Norton Online Backup] C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuClient.exe
mRun: [ToshibaAppPlace] "C:\Program Files (x86)\Toshiba\Toshiba App Place\ToshibaAppPlace.exe"
mRun: [GrooveMonitor] "C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe"
mRun: [Intuit SyncManager] C:\Program Files (x86)\Common Files\Intuit\Sync\IntuitSyncManager.exe  startup
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\StartUp\INTUIT~1.LNK - C:\Program Files (x86)\Common Files\Intuit\DataProtect\IntuitDataProtect.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\StartUp\QUICKB~2.LNK - C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\StartUp\QUICKB~1.LNK - C:\Program Files (x86)\Intuit\QuickBooks 2012\QBW32.EXE
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
TCP: NameServer = 192.168.1.1
TCP: Interfaces\{C1F194D8-23E8-4233-A064-05EC47041EF7} : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{C1F194D8-23E8-4233-A064-05EC47041EF7}\2627F61646771697564657 : DHCPNameServer = 192.168.0.1
TCP: Interfaces\{CBCEF908-D7D8-4357-B3EB-B93F64E91944} : DHCPNameServer = 192.168.1.1
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveSystemServices.dll
Handler: intu-help-qb5 - {867FCB77-9823-4cd6-8210-D85F968D466F} - C:\Program Files (x86)\Intuit\QuickBooks 2012\HelpAsyncPluggableProtocol.dll
Handler: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} -
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SSODL: WebCheck - <orphaned>
SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\28.0.1500.71\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
mASetup: {A6EADE66-0000-0000-484E-7E8A45000000} - "C:\windows\SysWOW64\Rundll32.exe" "C:\Program Files (x86)\Adobe\Reader 11.0\Esl\AiodLite.dll",CreateReaderUserSettings
x64-mStart Page = hxxp://toshiba13.msn.com
x64-mWindow Title = Internet Explorer provided by TOSHIBA
x64-mDefault_Page_URL = hxxp://toshiba13.msn.com
x64-BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll
x64-BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll
x64-Run: [IgfxTray] C:\windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\windows\System32\igfxpers.exe
x64-Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s
x64-Run: [SRS Premium Sound HD] "C:\Program Files\SRS Labs\SRS Control Panel\SRSPanel_64.exe"  /f="C:\Program Files\SRS Labs\SRS Control Panel\SRS_Premium_Sound_HD.zip" /h
x64-Run: [TCrdMain] C:\Program Files (x86)\TOSHIBA\Hotkey\TCrdMain_Win8.exe
x64-Run: [TecoResident] C:\Program Files\TOSHIBA\Teco\TecoResident.exe
x64-Run: [TosWaitSrv] C:\Program Files (x86)\TOSHIBA\TPHM\TosWaitSrv.exe
x64-Run: [TSleepSrv] C:\Program Files (x86)\TOSHIBA\System Setting\TSleepSrv.exe
x64-Run: [TODDMain] C:\Program Files (x86)\TOSHIBA\System Setting\TODDMain.exe
x64-Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - <orphaned>
x64-Handler: intu-help-qb5 - {867FCB77-9823-4cd6-8210-D85F968D466F} - <orphaned>
x64-Handler: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - <orphaned>
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Eric\AppData\Roaming\Mozilla\Firefox\Profiles\7qtsfjgz.default-1372652406407\
FF - prefs.js: browser.search.selectedEngine - Bing
FF - prefs.js: browser.startup.homepage - hxxp://www.yahoo.com/
FF - prefs.js: keyword.URL - hxxp://start.sweetpacks.com?src=6&barid={30ED05EC-E203-11E2-BE81-008CFA3CB77F}&crg=3.5000006.10042&st=23&q=
FF - plugin: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.149\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Intel\Intel® Management Engine Components\IPT\npIntelWebAPIIPT.dll
FF - plugin: C:\Program Files (x86)\Intel\Intel® Management Engine Components\IPT\npIntelWebAPIUpdater.dll
FF - plugin: C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\0\NP_wtapp.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\Users\Eric\AppData\LocalLow\Unity\WebPlayer\loader\npUnity3D32.dll
FF - plugin: C:\windows\SysWOW64\Macromed\Flash\NPSWF32_11_7_700_224.dll
FF - ExtSQL: 2013-06-28 13:43; {BBDA0591-3099-440a-AA10-41764D9DB4DB}; C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.3.1.22\IPSFFPlgn
FF - ExtSQL: 2013-06-30 13:06; {2D3F3651-74B9-4795-BDEC-6DA2F431CB62}; C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.3.1.22\coFFPlgn
FF - ExtSQL: 2013-06-30 21:31; {a5312b79-bf0d-4825-a25f-b33d67d4a58a}; C:\Users\Eric\AppData\Roaming\Mozilla\Firefox\Profiles\7qtsfjgz.default-1372652406407\extensions\{a5312b79-bf0d-4825-a25f-b33d67d4a58a}.xpi
.
============= SERVICES / DRIVERS ===============
.
R0 iaStorA;iaStorA;C:\windows\System32\Drivers\iaStorA.sys [2013-2-6 645952]
R0 THAccel;THAccel;C:\windows\System32\Drivers\THAccel.sys [2013-2-6 131520]
R0 tos_sps64;TOSHIBA tos_sps64 Service;C:\windows\System32\Drivers\tos_sps64.sys [2013-2-6 499096]
R1 ccSet_NARA;NARA Settings Manager;C:\windows\System32\Drivers\NARAx64\0401000.00B\ccSetx64.sys [2012-11-12 168608]
R2 Intel® Capability Licensing Service Interface;Intel® Capability Licensing Service Interface;C:\Program Files\Intel\iCLS Client\HeciServer.exe [2012-4-20 635104]
R2 Intel® ME Service;Intel® ME Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\FWService\IntelMeFWService.exe [2013-2-6 129856]
R2 jhi_service;Intel® Dynamic Application Loader Host Interface Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\Jhi_service.exe [2013-2-6 166720]
R2 N360;Norton 360;C:\Program Files (x86)\Norton 360\Engine\20.4.0.40\ccsvchst.exe [2013-6-16 144368]
R2 NAT;Norton Anti-Theft;C:\Program Files (x86)\Norton Anti-Theft\Engine\1.8.0.32\ccsvchst.exe [2013-6-17 144368]
R2 NOBU;Norton Online Backup;C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe [2012-7-11 3939008]
R2 Norton PC Checkup Application Launcher;Norton PC Checkup Application Launcher;C:\Program Files (x86)\PC Checkup\SymcPCCULaunchSvc.exe [2013-5-17 132056]
R2 PCCUJobMgr;Common Client Job Manager Service;C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.18.15\ccSvcHst.exe [2012-11-12 126392]
R2 QBVSS;QBIDPService;C:\Program Files (x86)\Common Files\Intuit\DataProtect\QBIDPService.exe [2011-12-6 1248256]
R2 RtkAudioService;Realtek Audio Service;C:\Program Files\Realtek\Audio\HDA\RTKAUDIOSERVICE64.EXE [2013-2-6 201872]
R2 THAccelSvc;TOSHIBA HDD Accelerator Service;C:\Program Files\Toshiba\HDD Accelerator\THAccelSvc.exe [2012-8-10 214488]
R2 TOSHIBA eco Utility Service;TOSHIBA eco Utility Service;C:\Program Files\Toshiba\Teco\TecoService.exe [2012-8-24 291240]
R2 TVALZFL;TOSHIBA ACPI-Based Value Added Logical and General Purpose Device Filter Driver;C:\windows\System32\Drivers\TVALZFL.sys [2012-7-21 16768]
R2 UNS;Intel® Management and Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2013-2-6 365376]
R3 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.3.1.22\Definitions\BASHDefs\20130702.001\BHDrvx64.sys [2013-7-2 1393240]
R3 BthLEEnum;Bluetooth Low Energy Driver;C:\windows\System32\Drivers\BthLEEnum.sys [2012-7-25 202752]
R3 ccSet_N360;Norton 360 Settings Manager;C:\windows\System32\Drivers\N360x64\1404000.028\ccsetx64.sys [2013-6-16 169048]
R3 ccSet_NAT;Norton Anti-Theft Settings Manager;C:\windows\System32\Drivers\NATx64\0108000.020\ccsetx64.sys [2013-6-17 169048]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2013-6-13 138912]
R3 FwLnk;FwLnk Driver;C:\windows\System32\Drivers\FwLnk.sys [2013-2-6 9216]
R3 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.3.1.22\Definitions\IPSDefs\20130711.001\IDSviA64.sys [2013-7-11 513184]
R3 IntcDAud;Intel® Display Audio;C:\windows\System32\Drivers\IntcDAud.sys [2012-6-19 342528]
R3 L1C;NDIS Miniport Driver for Qualcomm Atheros AR81xx PCI-E Ethernet Controller;C:\windows\System32\Drivers\L1C63x64.sys [2012-7-13 103936]
R3 RSUSBVSTOR;RtsUVStor.Sys Realtek USB Card Reader;C:\windows\System32\Drivers\RtsUVStor.sys [2013-2-6 315536]
R3 RtkBtFilter;Realtek Bluetooth Filter Driver;C:\windows\System32\Drivers\RtkBtfilter.sys [2013-2-6 24208]
R3 RTWlanE;Realtek Wireless LAN 802.11n PCI-E Network Adapter;C:\windows\System32\Drivers\rtwlane.sys [2013-2-6 1498256]
R3 SmbDrvI;SmbDrvI;C:\windows\System32\Drivers\Smb_driver_Intel.sys [2012-8-16 43832]
R3 SymDS;Symantec Data Store;C:\windows\System32\Drivers\N360x64\1404000.028\symds64.sys [2013-6-16 493656]
R3 SymEFA;Symantec Extended File Attributes;C:\windows\System32\Drivers\N360x64\1404000.028\symefa64.sys [2013-6-16 1139800]
R3 SymIRON;Symantec Iron Driver;C:\windows\System32\Drivers\N360x64\1404000.028\ironx64.sys [2013-6-16 224416]
R3 SymNetS;Symantec Network Security WFP Driver;C:\windows\System32\Drivers\N360x64\1404000.028\symnets.sys [2013-6-16 433752]
R3 TMachInfo;TMachInfo;C:\Program Files\Toshiba\TOSHIBA Service Station\TMachInfo.exe [2012-7-27 53384]
R3 TPCHSrv;TPCH Service;C:\Program Files\Toshiba\TPHM\TPCHSrv.exe [2012-7-28 458152]
S0 SymELAM;Symantec ELAM Driver;C:\windows\System32\Drivers\N360x64\1404000.028\symelam.sys [2013-6-16 23448]
S3 GamesAppService;GamesAppService;C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072]
S3 WUDFWpdMtp;WUDFWpdMtp;C:\windows\System32\Drivers\WUDFRd.sys [2012-7-25 198656]
.
=============== Created Last 30 ================
.
2013-07-11 23:39:26    --------    d-----w-    C:\Users\Eric\AppData\Roaming\Malwarebytes
2013-07-11 23:39:19    25928    ----a-w-    C:\windows\System32\drivers\mbam.sys
2013-07-11 23:39:19    --------    d-----w-    C:\ProgramData\Malwarebytes
2013-07-11 23:39:19    --------    d-----w-    C:\Program Files (x86)\Malwarebytes' Anti-Malware
2013-07-10 17:33:05    997632    ----a-w-    C:\windows\System32\drivers\ndis.sys
2013-07-10 17:29:21    2035200    ----a-w-    C:\Program Files\Common Files\Microsoft Shared\ink\InkObj.dll
2013-07-10 17:29:21    1617920    ----a-w-    C:\Program Files\Windows Journal\NBDoc.DLL
2013-07-10 17:29:21    1413632    ----a-w-    C:\Program Files (x86)\Common Files\Microsoft Shared\Ink\InkObj.dll
2013-07-10 17:29:21    1318912    ----a-w-    C:\Program Files\Windows Journal\JNWDRV.dll
2013-07-10 17:29:21    1306112    ----a-w-    C:\Program Files\Windows Journal\JNTFiltr.dll
2013-07-10 17:29:21    1272320    ----a-w-    C:\Program Files\Common Files\Microsoft Shared\ink\journal.dll
2013-07-10 17:29:21    1029632    ----a-w-    C:\Program Files (x86)\Common Files\Microsoft Shared\Ink\journal.dll
2013-07-10 17:27:08    4036096    ----a-w-    C:\windows\System32\win32k.sys
2013-07-10 17:25:57    595968    ----a-w-    C:\windows\System32\qedit.dll
2013-07-10 17:25:57    496640    ----a-w-    C:\windows\SysWow64\qedit.dll
2013-07-10 17:25:30    19187712    ----a-w-    C:\Program Files\Common Files\Microsoft Shared\Microsoft Camera Codec Pack\MicrosoftRawCodec.dll
2013-07-10 17:25:30    18523648    ----a-w-    C:\Program Files (x86)\Common Files\Microsoft Shared\Microsoft Camera Codec Pack\MicrosoftRawCodec.dll
2013-07-10 17:24:39    1838080    ----a-w-    C:\windows\System32\DWrite.dll
2013-07-10 17:24:39    1421312    ----a-w-    C:\windows\SysWow64\DWrite.dll
2013-07-10 17:22:55    2842112    ----a-w-    C:\windows\System32\WMVDECOD.DLL
2013-07-10 17:22:55    2620928    ----a-w-    C:\windows\SysWow64\WMVDECOD.DLL
2013-07-09 04:44:59    --------    d-----w-    C:\ProgramData\DVD X Studios
2013-07-09 04:44:59    --------    d-----w-    C:\Program Files (x86)\Aviosoft
2013-07-03 23:51:27    237744    ----a-w-    C:\ProgramData\Microsoft\Windows\Sqm\Manifest\Sqm10209.bin
2013-07-03 06:44:10    263576    ----a-w-    C:\Program Files (x86)\Mozilla Firefox\browser\components\browsercomps.dll
2013-07-01 04:05:02    --------    d-----w-    C:\ProgramData\Tarma Installer
2013-07-01 04:04:56    --------    d-----w-    C:\Users\Eric\AppData\Local\UnitLayers
2013-07-01 03:59:52    --------    d-----w-    C:\Users\Eric\AppData\Local\Windows Live
2013-06-30 19:59:01    --------    d-----w-    C:\Users\Eric\.android
2013-06-30 18:42:40    972712    ----a-w-    C:\windows\System32\deployJava1.dll
2013-06-30 18:42:40    1093032    ----a-w-    C:\windows\System32\npDeployJava1.dll
2013-06-30 18:42:34    108968    ----a-w-    C:\windows\System32\WindowsAccessBridge-64.dll
2013-06-30 17:07:16    --------    d-----r-    C:\Users\Eric\SkyDrive
2013-06-23 18:28:48    --------    d-----w-    C:\Users\Eric\AppData\Roaming\MonoDevelop-Unity-2.8
2013-06-23 18:28:38    --------    d-----w-    C:\Users\Eric\AppData\Local\MonoDevelop-Unity-2.8
2013-06-18 00:42:03    169048    ----a-w-    C:\windows\System32\drivers\NATx64\0108000.020\ccsetx64.sys
2013-06-18 00:41:52    --------    d-----w-    C:\windows\System32\drivers\NATx64\0108000.020
2013-06-17 22:39:20    144384    ----a-w-    C:\windows\System32\tssdisai.dll
2013-06-16 20:06:25    --------    d-----w-    C:\Android
2013-06-16 17:40:20    --------    d-----w-    C:\Users\Eric\AppData\Local\gtk-2.0
2013-06-16 17:22:35    796760    ----a-w-    C:\windows\System32\drivers\N360x64\1404000.028\srtsp64.sys
2013-06-16 17:22:35    493656    ----a-w-    C:\windows\System32\drivers\N360x64\1404000.028\symds64.sys
2013-06-16 17:22:35    433752    ----a-w-    C:\windows\System32\drivers\N360x64\1404000.028\symnets.sys
2013-06-16 17:22:35    36952    ----a-w-    C:\windows\System32\drivers\N360x64\1404000.028\srtspx64.sys
2013-06-16 17:22:35    23448    ----a-r-    C:\windows\System32\drivers\N360x64\1404000.028\symelam.sys
2013-06-16 17:22:35    224416    ----a-w-    C:\windows\System32\drivers\N360x64\1404000.028\ironx64.sys
2013-06-16 17:22:35    169048    ----a-w-    C:\windows\System32\drivers\N360x64\1404000.028\ccsetx64.sys
2013-06-16 17:22:35    1139800    ----a-w-    C:\windows\System32\drivers\N360x64\1404000.028\symefa64.sys
2013-06-16 17:22:15    --------    d-----w-    C:\windows\System32\drivers\N360x64\1404000.028
2013-06-16 00:00:35    --------    d-----w-    C:\Users\Eric\AppData\Roaming\stetic
2013-06-16 00:00:32    --------    d-----w-    C:\Users\Eric\AppData\Roaming\XamarinStudio-4.0
2013-06-16 00:00:28    --------    d-----w-    C:\Users\Eric\AppData\Local\XamarinStudio-4.0
2013-06-16 00:00:15    --------    d-----w-    C:\Program Files (x86)\MonoDevelop
2013-06-16 00:00:12    --------    d-----w-    C:\Program Files (x86)\Xamarin Studio
2013-06-15 23:57:04    --------    d-----w-    C:\Users\Eric\AppData\Roaming\Unity
2013-06-15 23:54:03    --------    d-----w-    C:\Users\Eric\AppData\Local\Apple Computer
2013-06-15 23:53:59    --------    d-----w-    C:\ProgramData\Unity
2013-06-15 23:53:27    --------    d-----w-    C:\Users\Eric\AppData\Local\Unity
2013-06-15 23:42:26    --------    d-----w-    C:\Ruby200
2013-06-15 23:33:56    --------    d-----w-    C:\Program Files (x86)\GtkSharp
2013-06-15 03:19:34    888320    ----a-w-    C:\windows\System32\autochk.exe
2013-06-15 03:19:34    793088    ----a-w-    C:\windows\SysWow64\autochk.exe
2013-06-15 03:19:34    542208    ----a-w-    C:\windows\System32\untfs.dll
2013-06-15 03:19:34    482816    ----a-w-    C:\windows\SysWow64\untfs.dll
2013-06-15 01:29:06    1300992    ----a-w-    C:\windows\System32\gdi32.dll
2013-06-15 01:29:06    1022464    ----a-w-    C:\windows\SysWow64\gdi32.dll
2013-06-14 23:34:58    93696    ----a-w-    C:\windows\System32\psmsrv.dll
.
==================== Find3M  ====================
.
2013-06-27 22:04:51    78200    ----a-w-    C:\windows\SysWow64\FlashPlayerCPLApp.cpl
2013-06-27 22:04:51    693112    ----a-w-    C:\windows\SysWow64\FlashPlayerApp.exe
2013-06-18 00:41:56    177312    ----a-w-    C:\windows\System32\drivers\SYMEVENT64x86.SYS
2013-06-11 23:43:37    1767936    ----a-w-    C:\windows\SysWow64\wininet.dll
2013-06-11 23:43:00    2877440    ----a-w-    C:\windows\SysWow64\jscript9.dll
2013-06-11 23:26:20    2241024    ----a-w-    C:\windows\System32\wininet.dll
2013-06-11 23:25:16    3958784    ----a-w-    C:\windows\System32\jscript9.dll
2013-06-01 11:54:16    194816    ----a-w-    C:\windows\System32\drivers\sdbus.sys
2013-06-01 11:54:10    125184    ----a-w-    C:\windows\System32\drivers\dumpsd.sys
2013-06-01 11:34:21    2391280    ----a-w-    C:\windows\explorer.exe
2013-06-01 11:33:13    2233600    ----a-w-    C:\windows\System32\drivers\tcpip.sys
2013-06-01 11:29:35    337152    ----a-w-    C:\windows\System32\drivers\USBXHCI.SYS
2013-06-01 11:29:35    213248    ----a-w-    C:\windows\System32\drivers\UCX01000.SYS
2013-06-01 11:26:33    327936    ----a-w-    C:\windows\System32\drivers\volsnap.sys
2013-06-01 11:26:31    6987008    ----a-w-    C:\windows\System32\ntoskrnl.exe
2013-06-01 10:24:46    2106176    ----a-w-    C:\windows\SysWow64\explorer.exe
2013-06-01 09:25:52    364544    ----a-w-    C:\windows\SysWow64\XpsGdiConverter.dll
2013-06-01 09:25:05    67584    ----a-w-    C:\windows\SysWow64\samlib.dll
2013-06-01 09:24:19    493056    ----a-w-    C:\windows\SysWow64\mscms.dll
2013-06-01 09:24:09    850944    ----a-w-    C:\windows\SysWow64\mfasfsrcsnk.dll
2013-06-01 09:24:09    1453568    ----a-w-    C:\windows\SysWow64\mfcore.dll
2013-06-01 09:23:46    1842176    ----a-w-    C:\windows\SysWow64\dwmcore.dll
2013-06-01 09:23:06    680960    ----a-w-    C:\windows\System32\vds.exe
2013-06-01 09:22:47    80896    ----a-w-    C:\windows\System32\MbaeParserTask.exe
2013-06-01 09:22:33    523264    ----a-w-    C:\windows\System32\XpsGdiConverter.dll
2013-06-01 09:22:33    446976    ----a-w-    C:\windows\System32\wwansvc.dll
2013-06-01 09:22:09    190976    ----a-w-    C:\windows\System32\vdsutil.dll
2013-06-01 09:21:39    729600    ----a-w-    C:\windows\System32\samsrv.dll
2013-06-01 09:21:39    106496    ----a-w-    C:\windows\System32\samlib.dll
2013-06-01 09:20:45    583168    ----a-w-    C:\windows\System32\mscms.dll
2013-06-01 09:20:34    1527808    ----a-w-    C:\windows\System32\mfcore.dll
2013-06-01 09:20:34    1048576    ----a-w-    C:\windows\System32\mfasfsrcsnk.dll
2013-06-01 09:20:04    2219520    ----a-w-    C:\windows\System32\dwmcore.dll
2013-06-01 09:19:58    207872    ----a-w-    C:\windows\System32\DeviceSetupManager.dll
2013-06-01 09:19:42    785408    ----a-w-    C:\windows\System32\audiosrv.dll
2013-06-01 03:08:57    37632    ----a-w-    C:\windows\System32\drivers\BthAvrcpTg.sys
2013-05-24 22:09:20    1403296    ----a-w-    C:\windows\System32\winload.efi
2013-05-24 22:09:20    1271584    ----a-w-    C:\windows\System32\winload.exe
2013-05-24 22:09:20    1217352    ----a-w-    C:\windows\System32\winresume.efi
2013-05-24 22:09:20    1093904    ----a-w-    C:\windows\System32\winresume.exe
2013-05-15 22:37:03    44032    ----a-w-    C:\windows\SysWow64\UXInit.dll
2013-05-15 22:35:49    53760    ----a-w-    C:\windows\System32\UXInit.dll
2013-05-14 13:14:01    2706432    ----a-w-    C:\windows\System32\mshtml.tlb
2013-05-14 09:23:31    2706432    ----a-w-    C:\windows\SysWow64\mshtml.tlb
2013-05-04 07:58:17    120736    ----a-w-    C:\windows\System32\AuthHost.exe
2013-05-04 07:34:17    446720    ----a-w-    C:\windows\System32\drivers\USBHUB3.SYS
2013-05-04 07:34:15    284416    ----a-w-    C:\windows\System32\drivers\spaceport.sys
2013-05-04 06:59:56    39424    ----a-w-    C:\windows\System32\wuapp.exe
2013-05-04 06:59:51    1483776    ----a-w-    C:\windows\System32\VSSVC.exe
2013-05-04 06:59:36    812544    ----a-w-    C:\windows\System32\Magnify.exe
2013-05-04 06:59:25    98304    ----a-w-    C:\windows\System32\wudriver.dll
2013-05-04 06:59:25    251904    ----a-w-    C:\windows\System32\WUSettingsProvider.dll
2013-05-04 06:59:25    141824    ----a-w-    C:\windows\System32\wuwebv.dll
2013-05-04 06:59:24    1619968    ----a-w-    C:\windows\System32\wucltux.dll
2013-05-04 06:59:08    13644288    ----a-w-    C:\windows\System32\Windows.UI.Xaml.dll
2013-05-04 06:58:54    328192    ----a-w-    C:\windows\System32\ubpm.dll
2013-05-04 06:58:54    10116096    ----a-w-    C:\windows\System32\twinui.dll
2013-05-04 06:58:49    173568    ----a-w-    C:\windows\System32\storewuauth.dll
2013-05-04 06:58:49    1332736    ----a-w-    C:\windows\System32\sysmain.dll
2013-05-04 06:58:48    330240    ----a-w-    C:\windows\System32\stobject.dll
2013-05-04 06:58:02    470528    ----a-w-    C:\windows\System32\netprofmsvc.dll
2013-05-04 06:58:02    151552    ----a-w-    C:\windows\System32\netprofm.dll
2013-05-04 06:58:01    169984    ----a-w-    C:\windows\System32\netplwiz.dll
2013-05-04 06:57:59    17408    ----a-w-    C:\windows\System32\muifontsetup.dll
2013-05-04 06:57:46    560640    ----a-w-    C:\windows\System32\mfmp4srcsnk.dll
2013-05-04 06:57:15    501760    ----a-w-    C:\windows\System32\DevicePairing.dll
2013-05-04 06:57:05    179712    ----a-w-    C:\windows\System32\bisrv.dll
2013-05-04 06:57:05    122368    ----a-w-    C:\windows\System32\biwinrt.dll
2013-05-04 06:57:04    389120    ----a-w-    C:\windows\System32\BCP47Langs.dll
2013-05-04 06:57:04    2305024    ----a-w-    C:\windows\System32\authui.dll
2013-05-04 06:57:00    708096    ----a-w-    C:\windows\System32\AppXDeploymentExtensions.dll
2013-05-04 06:57:00    1131520    ----a-w-    C:\windows\System32\AppXDeploymentServer.dll
2013-05-04 06:56:53    419840    ----a-w-    C:\windows\System32\intl.cpl
2013-05-04 04:58:34    34304    ----a-w-    C:\windows\SysWow64\wuapp.exe
2013-05-04 04:58:14    758784    ----a-w-    C:\windows\SysWow64\Magnify.exe
2013-05-04 04:58:02    83968    ----a-w-    C:\windows\SysWow64\wudriver.dll
2013-05-04 04:58:02    125952    ----a-w-    C:\windows\SysWow64\wuwebv.dll
2013-05-04 04:57:49    10788864    ----a-w-    C:\windows\SysWow64\Windows.UI.Xaml.dll
2013-05-04 04:57:39    8857088    ----a-w-    C:\windows\SysWow64\twinui.dll
2013-05-04 04:57:39    247296    ----a-w-    C:\windows\SysWow64\ubpm.dll
2013-05-04 04:57:35    303616    ----a-w-    C:\windows\SysWow64\stobject.dll
2013-05-04 04:57:16    18432    ----a-w-    C:\windows\SysWow64\npmproxy.dll
2013-05-04 04:57:04    151040    ----a-w-    C:\windows\SysWow64\netplwiz.dll
2013-05-04 04:57:04    115712    ----a-w-    C:\windows\SysWow64\netprofm.dll
2013-05-04 04:57:02    14336    ----a-w-    C:\windows\SysWow64\muifontsetup.dll
2013-05-04 04:56:48    411136    ----a-w-    C:\windows\SysWow64\mfmp4srcsnk.dll
2013-05-04 04:56:14    449536    ----a-w-    C:\windows\SysWow64\DevicePairing.dll
2013-05-04 04:56:06    92160    ----a-w-    C:\windows\SysWow64\biwinrt.dll
2013-05-04 04:56:05    309760    ----a-w-    C:\windows\SysWow64\BCP47Langs.dll
2013-05-04 04:56:05    2035712    ----a-w-    C:\windows\SysWow64\authui.dll
2013-05-04 04:55:58    389632    ----a-w-    C:\windows\SysWow64\intl.cpl
2013-05-04 04:51:38    14848    ----a-w-    C:\windows\System32\rars.rs
2013-05-04 04:47:02    427520    ----a-w-    C:\windows\System32\drivers\rdbss.sys
2013-05-04 04:10:47    14848    ----a-w-    C:\windows\SysWow64\rars.rs
2013-04-28 22:28:29    915968    ----a-w-    C:\windows\System32\uxtheme.dll
2013-04-27 05:20:12    733184    ----a-w-    C:\windows\System32\win32spl.dll
2013-04-23 23:13:53    1013248    ----a-w-    C:\windows\SysWow64\certutil.exe
2013-04-23 23:12:44    1569792    ----a-w-    C:\windows\SysWow64\crypt32.dll
2013-04-23 23:12:44    109056    ----a-w-    C:\windows\SysWow64\cryptnet.dll
2013-04-23 22:56:35    1255936    ----a-w-    C:\windows\System32\certutil.exe
.
============= FINISH: 15:01:31.81 ===============
 


Edited by ENova, 13 July 2013 - 01:16 AM.


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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
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  • Local time:04:10 AM

Posted 13 July 2013 - 08:47 PM


Hello ENova

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.


These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
When they are complete let me have the two reports and let me know how things are running.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 ENova

ENova
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  • Local time:01:10 AM

Posted 14 July 2013 - 05:02 PM

Nice to meet you Gringo!

 

Just finished running Adwcleaner!

 

# AdwCleaner v2.305 - Logfile created 07/14/2013 at 14:54:48
# Updated 11/07/2013 by Xplode
# Operating system : Windows 8  (64 bits)
# User : Eric - EWRIC
# Boot Mode : Normal
# Running from : C:\Users\Eric\Downloads\AdwCleaner (1).exe
# Option [Delete]
 
 
***** [Services] *****
 
 
***** [Files / Folders] *****
 
Deleted on reboot : C:\ProgramData\boost_interprocess
File Deleted : C:\Users\Eric\AppData\Roaming\Mozilla\Firefox\Profiles
 
\7qtsfjgz.default-1372652406407\searchplugins\safesearch.xml
Folder Deleted : C:\ProgramData\Tarma Installer
Folder Deleted : C:\Users\Eric\AppData\Local\unitlayers
 
***** [Registry] *****
 
Key Deleted : HKCU\Software\IM
Key Deleted : HKCU\Software\ImInstaller
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext
 
\Settings\{2C4BA31C-0C15-11E2-90C7-9BFCBEB168B3}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext
 
\Stats\{2C4BA31C-0C15-11E2-90C7-9BFCBEB168B3}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes
 
\{EEE6C360-6118-11DC-9C72-001320C79847}
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\WebCakeDesktop_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\WebCakeDesktop_RASMANCS
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{2C4BA31C-0C15-
 
11E2-90C7-9BFCBEB168B3}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer
 
\SearchScopes\{EEE6C360-6118-11DC-9C72-001320C79847}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows
 
\CurrentVersion\Explorer\Browser Helper Objects\{2C4BA31C-0C15-11E2-
 
90C7-9BFCBEB168B3}
Key Deleted : HKLM\SOFTWARE\Tarma Installer
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar
 
\WebBrowser [{EEE6C35B-6118-11DC-9C72-001320C79847}]
 
***** [Internet Browsers] *****
 
-\\ Internet Explorer v10.0.9200.16537
 
Replaced : [HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Main 
 
- Start Page] = hxxp://start.sweetpacks.com/?
 
src=10&st=12&crg=3.5000006.10042&barid={30ED05EC-E203-11E2-BE81-
 
008CFA3CB77F} --> hxxp://www.google.com
 
-\\ Mozilla Firefox v22.0 (en-US)
 
File : C:\Users\Eric\AppData\Roaming\Mozilla\Firefox\Profiles
 
\7qtsfjgz.default-1372652406407\prefs.js
 
Deleted : user_pref("keyword.URL", "hxxp://start.sweetpacks.com?
 
src=6&barid={30ED05EC-E203-11E2-BE81-008CFA3CB[...]
 
-\\ Google Chrome v28.0.1500.72
 
File : C:\Users\Eric\AppData\Local\Google\Chrome\User Data\Default
 
\Preferences
 
[OK] File is clean.
 
*************************
 
AdwCleaner[S1].txt - [2456 octets] - [14/07/2013 14:54:48]
 
########## EOF - C:\AdwCleaner[S1].txt - [2516 octets] ##########
 
EDIT: Just finished running JRT!
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 5.0.9 (07.12.2013:2)
OS: Windows 8 x64
Ran by Eric on Sun 07/14/2013 at 15:04:34.26
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
~~~ Services
 
 
 
~~~ Registry Values
 
 
 
~~~ Registry Keys
 
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\clsid\{fb684d26-01f4-4d9d-87cb-f486beba56dc}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\sweetim
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\sweetim
 
 
 
~~~ Files
 
 
 
~~~ Folders
 
Failed to delete: [Folder] "C:\ProgramData\boost_interprocess"
Successfully deleted: [Folder] "C:\Users\Eric\AppData\Roaming\pccustubinstaller"
Failed to delete: [Folder] "C:\Program Files (x86)\pc checkup"
 
 
 
~~~ FireFox
 
Successfully deleted: [Registry Value] HKEY_LOCAL_MACHINE\Software\Mozilla\Firefox\Extensions\\{7d4f1959-3f72-49d5-8e59-f02f8aa6815d}
Emptied folder: C:\Users\Eric\AppData\Roaming\mozilla\firefox\profiles\7qtsfjgz.default-1372652406407\minidumps [1 files]
 
 
 
~~~ Event Viewer Logs were cleared
 
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Sun 07/14/2013 at 15:08:06.16
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 

 


Edited by ENova, 14 July 2013 - 05:13 PM.


#4 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 14 July 2013 - 08:25 PM


Hello ENova,

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?
Gringo
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#5 ENova

ENova
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  • Local time:01:10 AM

Posted 14 July 2013 - 10:26 PM

Ok just finished running ComboFix!

 

I followed this when turning off Norton360:

NORTON 360

  • Right-click the Norton 360 Premier Edition icon in the system tray and select Disable Antivirus Automatic-Protect.
  • You will get a new dialog box with five options: 15 minutes, 1 hour, 5 hours, Until system restart, Permanently.
  • Choose 5 hour

But then ComboFix detected that something on Norton360 was still on so I clicked through the Ok's thinking that I could disable the rest after, but it went ahead and ran anyways. 

 

Here's the log:

 

ComboFix 13-07-14.01 - Eric 07/14/2013  20:12:54.1.8 - x64
Microsoft Windows 8  6.2.9200.0.1252.1.1033.18.8076.6330 [GMT -7:00]
Running from: c:\users\Eric\Desktop\ComboFix.exe
AV: Norton 360 *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
AV: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
FW: Norton 360 *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
SP: Norton 360 *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
(((((((((((((((((((((((((   Files Created from 2013-06-15 to 2013-07-15  )))))))))))))))))))))))))))))))
.
.
2013-07-14 22:04 . 2013-07-14 22:04 -------- d-----w- c:\windows\ERUNT
2013-07-14 21:54 . 2013-07-14 21:55 101 ----a-w- c:\windows\DeleteOnReboot.bat
2013-07-12 07:09 . 2013-07-12 07:09 -------- d-----w- c:\program files (x86)\Mozilla Maintenance Service
2013-07-11 23:39 . 2013-07-11 23:39 -------- d-----w- c:\users\Eric\AppData\Roaming\Malwarebytes
2013-07-11 23:39 . 2013-07-11 23:39 -------- d-----w- c:\program files (x86)\Malwarebytes' Anti-Malware
2013-07-11 23:39 . 2013-07-11 23:39 -------- d-----w- c:\programdata\Malwarebytes
2013-07-11 23:39 . 2013-04-04 21:50 25928 ----a-w- c:\windows\system32\drivers\mbam.sys
2013-07-10 17:33 . 2013-06-16 22:41 997632 ----a-w- c:\windows\system32\drivers\ndis.sys
2013-07-10 17:29 . 2013-04-11 04:12 1029632 ----a-w- c:\program files (x86)\Common Files\Microsoft Shared\Ink\journal.dll
2013-07-10 17:29 . 2013-04-11 04:12 1413632 ----a-w- c:\program files (x86)\Common Files\Microsoft Shared\Ink\InkObj.dll
2013-07-10 17:29 . 2013-04-10 22:35 1617920 ----a-w- c:\program files\Windows Journal\NBDoc.DLL
2013-07-10 17:29 . 2013-04-10 22:35 2035200 ----a-w- c:\program files\Common Files\Microsoft Shared\ink\InkObj.dll
2013-07-10 17:29 . 2013-04-10 22:35 1318912 ----a-w- c:\program files\Windows Journal\JNWDRV.dll
2013-07-10 17:29 . 2013-04-10 22:35 1306112 ----a-w- c:\program files\Windows Journal\JNTFiltr.dll
2013-07-10 17:29 . 2013-04-10 22:35 1272320 ----a-w- c:\program files\Common Files\Microsoft Shared\ink\journal.dll
2013-07-10 17:27 . 2013-05-30 23:14 4036096 ----a-w- c:\windows\system32\win32k.sys
2013-07-10 17:25 . 2013-06-01 09:25 496640 ----a-w- c:\windows\SysWow64\qedit.dll
2013-07-10 17:25 . 2013-06-01 09:21 595968 ----a-w- c:\windows\system32\qedit.dll
2013-07-10 17:25 . 2013-06-21 05:04 19187712 ----a-w- c:\program files\Common Files\Microsoft Shared\Microsoft Camera Codec Pack\MicrosoftRawCodec.dll
2013-07-10 17:25 . 2013-06-21 04:46 18523648 ----a-w- c:\program files (x86)\Common Files\Microsoft Shared\Microsoft Camera Codec Pack\MicrosoftRawCodec.dll
2013-07-10 17:24 . 2013-04-11 22:30 1421312 ----a-w- c:\windows\SysWow64\DWrite.dll
2013-07-10 17:24 . 2013-04-11 22:22 1838080 ----a-w- c:\windows\system32\DWrite.dll
2013-07-10 17:22 . 2013-05-04 06:59 2842112 ----a-w- c:\windows\system32\WMVDECOD.DLL
2013-07-10 17:22 . 2013-05-04 04:57 2620928 ----a-w- c:\windows\SysWow64\WMVDECOD.DLL
2013-07-09 04:44 . 2013-07-09 04:44 -------- d-----w- c:\programdata\DVD X Studios
2013-07-09 04:44 . 2013-07-09 04:44 -------- d-----w- c:\program files (x86)\Aviosoft
2013-07-03 23:51 . 2013-07-03 23:51 237744 ----a-w- c:\programdata\Microsoft\Windows\Sqm\Manifest\Sqm10209.bin
2013-07-02 21:06 . 2013-07-02 21:06 -------- d-----w- c:\windows\ServiceProfiles\LocalService\winhttp
2013-07-01 03:59 . 2013-07-01 04:02 -------- d-----w- c:\users\Eric\AppData\Local\Windows Live
2013-06-30 19:59 . 2013-06-30 19:59 -------- d-----w- c:\users\Eric\.android
2013-06-30 18:42 . 2013-06-30 18:42 972712 ----a-w- c:\windows\system32\deployJava1.dll
2013-06-30 18:42 . 2013-06-30 18:42 312232 ----a-w- c:\windows\system32\javaws.exe
2013-06-30 18:42 . 2013-06-30 18:42 1093032 ----a-w- c:\windows\system32\npDeployJava1.dll
2013-06-30 18:42 . 2013-06-30 18:42 108968 ----a-w- c:\windows\system32\WindowsAccessBridge-64.dll
2013-06-30 18:42 . 2013-06-30 18:42 189352 ----a-w- c:\windows\system32\javaw.exe
2013-06-30 18:42 . 2013-06-30 18:42 188840 ----a-w- c:\windows\system32\java.exe
2013-06-30 18:41 . 2013-06-30 18:42 -------- d-----w- c:\program files\Java
2013-06-30 17:07 . 2013-06-30 17:07 -------- d-----r- c:\users\Eric\SkyDrive
2013-06-29 01:30 . 2013-06-29 01:30 -------- d-----w- c:\program files (x86)\Common Files\Adobe
2013-06-23 18:28 . 2013-06-23 18:28 -------- d-----w- c:\users\Eric\AppData\Roaming\MonoDevelop-Unity-2.8
2013-06-23 18:28 . 2013-06-23 18:28 -------- d-----w- c:\users\Eric\AppData\Local\MonoDevelop-Unity-2.8
2013-06-18 00:41 . 2013-06-18 00:42 -------- d-----w- c:\windows\system32\drivers\NATx64\0108000.020
2013-06-17 22:39 . 2013-05-15 22:35 144384 ----a-w- c:\windows\system32\tssdisai.dll
2013-06-16 20:06 . 2013-06-30 19:56 -------- d-----w- C:\Android
2013-06-16 17:40 . 2013-06-16 17:40 -------- d-----w- c:\users\Eric\AppData\Local\gtk-2.0
2013-06-16 17:22 . 2013-06-18 21:16 -------- d-----w- c:\windows\system32\drivers\N360x64\1404000.028
2013-06-16 00:00 . 2013-06-16 00:00 -------- d-----w- c:\users\Eric\AppData\Roaming\stetic
2013-06-16 00:00 . 2013-06-16 17:39 -------- d-----w- c:\users\Eric\AppData\Roaming\XamarinStudio-4.0
2013-06-16 00:00 . 2013-06-16 00:00 -------- d-----w- c:\users\Eric\AppData\Local\XamarinStudio-4.0
2013-06-16 00:00 . 2013-06-16 00:00 -------- d-----w- c:\program files (x86)\MonoDevelop
2013-06-16 00:00 . 2013-06-16 00:00 -------- d-----w- c:\program files (x86)\Xamarin Studio
2013-06-15 23:57 . 2013-06-30 17:24 -------- d-----w- c:\users\Eric\AppData\Roaming\Unity
2013-06-15 23:54 . 2013-06-15 23:54 -------- d-----w- c:\users\Eric\AppData\Roaming\Apple Computer
2013-06-15 23:54 . 2013-06-15 23:54 -------- d-----w- c:\users\Eric\AppData\Local\Apple Computer
2013-06-15 23:53 . 2013-07-07 17:13 -------- d-----w- c:\programdata\Unity
2013-06-15 23:53 . 2013-06-15 23:53 -------- d-----w- c:\users\Eric\AppData\Local\Unity
2013-06-15 23:42 . 2013-06-15 23:43 -------- d-----w- C:\Ruby200
2013-06-15 23:33 . 2013-06-15 23:34 -------- d-----w- c:\program files (x86)\GtkSharp
2013-06-15 03:19 . 2013-05-15 02:25 888320 ----a-w- c:\windows\system32\autochk.exe
2013-06-15 03:19 . 2013-05-15 02:25 542208 ----a-w- c:\windows\system32\untfs.dll
2013-06-15 03:19 . 2013-05-15 02:24 793088 ----a-w- c:\windows\SysWow64\autochk.exe
2013-06-15 03:19 . 2013-05-15 02:24 482816 ----a-w- c:\windows\SysWow64\untfs.dll
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-07-10 17:24 . 2013-04-06 18:23 78185248 ----a-w- c:\windows\system32\MRT.exe
2013-06-27 22:04 . 2012-07-26 08:14 78200 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2013-06-27 22:04 . 2012-07-26 08:14 693112 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe
2013-06-18 00:41 . 2013-06-02 07:40 177312 ----a-w- c:\windows\system32\drivers\SYMEVENT64x86.SYS
2013-05-30 23:24 . 2013-06-15 00:54 1257472 ----a-w- c:\windows\system32\kernel32.dll
2013-05-23 23:01 . 2013-06-15 01:29 1300992 ----a-w- c:\windows\system32\gdi32.dll
2013-05-23 22:27 . 2013-06-15 01:29 1022464 ----a-w- c:\windows\SysWow64\gdi32.dll
2013-05-15 22:37 . 2013-06-12 05:15 44032 ----a-w- c:\windows\SysWow64\UXInit.dll
2013-05-15 22:35 . 2013-06-12 05:15 53760 ----a-w- c:\windows\system32\UXInit.dll
2013-05-14 13:14 . 2013-06-12 05:15 2706432 ----a-w- c:\windows\system32\mshtml.tlb
2013-05-14 09:23 . 2013-06-12 05:15 2706432 ----a-w- c:\windows\SysWow64\mshtml.tlb
2013-05-14 08:48 . 2013-06-02 07:34 9460464 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{12F0EEB2-9DB2-49D6-9929-7C698ABDC284}\mpengine.dll
2013-05-08 00:01 . 2012-07-26 08:13 22240 ----a-w- c:\programdata\Microsoft\IdentityCRL\production\ppcrlconfig600.dll
2013-05-04 07:58 . 2013-06-14 23:34 120736 ----a-w- c:\windows\system32\AuthHost.exe
2013-05-04 07:34 . 2013-06-14 23:35 446720 ----a-w- c:\windows\system32\drivers\USBHUB3.SYS
2013-05-04 07:34 . 2013-06-14 23:34 284416 ----a-w- c:\windows\system32\drivers\spaceport.sys
2013-05-04 07:30 . 2013-06-14 23:34 58312 ----a-w- c:\windows\system32\wuauclt.exe
2013-05-04 06:59 . 2013-06-14 23:34 39424 ----a-w- c:\windows\system32\wuapp.exe
2013-05-04 06:59 . 2013-06-14 23:35 1483776 ----a-w- c:\windows\system32\VSSVC.exe
2013-05-04 06:59 . 2013-06-14 23:35 812544 ----a-w- c:\windows\system32\Magnify.exe
2013-05-04 06:59 . 2013-06-14 23:34 251904 ----a-w- c:\windows\system32\WUSettingsProvider.dll
2013-05-04 06:59 . 2013-06-14 23:34 98304 ----a-w- c:\windows\system32\wudriver.dll
2013-05-04 06:59 . 2013-06-14 23:34 141824 ----a-w- c:\windows\system32\wuwebv.dll
2013-05-04 06:59 . 2013-06-14 23:35 3241472 ----a-w- c:\windows\system32\wuaueng.dll
2013-05-04 06:59 . 2013-06-14 23:35 760320 ----a-w- c:\windows\system32\wuapi.dll
2013-05-04 06:59 . 2013-06-14 23:34 1619968 ----a-w- c:\windows\system32\wucltux.dll
2013-05-04 06:59 . 2013-06-14 23:35 13644288 ----a-w- c:\windows\system32\Windows.UI.Xaml.dll
2013-05-04 06:58 . 2013-06-14 23:35 10116096 ----a-w- c:\windows\system32\twinui.dll
2013-05-04 06:58 . 2013-06-14 23:35 328192 ----a-w- c:\windows\system32\ubpm.dll
2013-05-04 06:58 . 2013-06-14 23:35 1332736 ----a-w- c:\windows\system32\sysmain.dll
2013-05-04 06:58 . 2013-06-14 23:34 173568 ----a-w- c:\windows\system32\storewuauth.dll
2013-05-04 06:58 . 2013-06-14 23:35 330240 ----a-w- c:\windows\system32\stobject.dll
2013-05-04 06:58 . 2013-06-14 23:34 93696 ----a-w- c:\windows\system32\psmsrv.dll
2013-05-04 06:58 . 2013-06-14 23:35 470528 ----a-w- c:\windows\system32\netprofmsvc.dll
2013-05-04 06:58 . 2013-06-14 23:35 151552 ----a-w- c:\windows\system32\netprofm.dll
2013-05-04 06:58 . 2013-06-14 23:35 169984 ----a-w- c:\windows\system32\netplwiz.dll
2013-05-04 06:57 . 2013-06-14 23:34 17408 ----a-w- c:\windows\system32\muifontsetup.dll
2013-05-04 06:57 . 2013-06-14 23:34 560640 ----a-w- c:\windows\system32\mfmp4srcsnk.dll
2013-05-04 06:57 . 2013-06-14 23:34 501760 ----a-w- c:\windows\system32\DevicePairing.dll
2013-05-04 06:57 . 2013-06-14 23:34 122368 ----a-w- c:\windows\system32\biwinrt.dll
2013-05-04 06:57 . 2013-06-14 23:34 179712 ----a-w- c:\windows\system32\bisrv.dll
2013-05-04 06:57 . 2013-06-14 23:35 2305024 ----a-w- c:\windows\system32\authui.dll
2013-05-04 06:57 . 2013-06-14 23:35 389120 ----a-w- c:\windows\system32\BCP47Langs.dll
2013-05-04 06:57 . 2013-06-14 23:35 1131520 ----a-w- c:\windows\system32\AppXDeploymentServer.dll
2013-05-04 06:57 . 2013-06-14 23:35 708096 ----a-w- c:\windows\system32\AppXDeploymentExtensions.dll
2013-05-04 06:56 . 2013-06-14 23:34 419840 ----a-w- c:\windows\system32\intl.cpl
2013-05-04 04:58 . 2013-06-14 23:34 34304 ----a-w- c:\windows\SysWow64\wuapp.exe
2013-05-04 04:58 . 2013-06-14 23:34 758784 ----a-w- c:\windows\SysWow64\Magnify.exe
2013-05-04 04:58 . 2013-06-14 23:34 125952 ----a-w- c:\windows\SysWow64\wuwebv.dll
2013-05-04 04:58 . 2013-06-14 23:34 83968 ----a-w- c:\windows\SysWow64\wudriver.dll
2013-05-04 04:58 . 2013-06-14 23:35 621056 ----a-w- c:\windows\SysWow64\wuapi.dll
2013-05-04 04:57 . 2013-06-14 23:35 10788864 ----a-w- c:\windows\SysWow64\Windows.UI.Xaml.dll
2013-05-04 04:57 . 2013-06-14 23:35 8857088 ----a-w- c:\windows\SysWow64\twinui.dll
2013-05-04 04:57 . 2013-06-14 23:35 247296 ----a-w- c:\windows\SysWow64\ubpm.dll
2013-05-04 04:57 . 2013-06-14 23:34 303616 ----a-w- c:\windows\SysWow64\stobject.dll
2013-05-04 04:57 . 2013-06-14 23:34 18432 ----a-w- c:\windows\SysWow64\npmproxy.dll
2013-05-04 04:57 . 2013-06-14 23:34 151040 ----a-w- c:\windows\SysWow64\netplwiz.dll
2013-05-04 04:57 . 2013-06-14 23:34 115712 ----a-w- c:\windows\SysWow64\netprofm.dll
2013-05-04 04:57 . 2013-06-14 23:34 14336 ----a-w- c:\windows\SysWow64\muifontsetup.dll
2013-05-04 04:56 . 2013-06-14 23:34 411136 ----a-w- c:\windows\SysWow64\mfmp4srcsnk.dll
2013-05-04 04:56 . 2013-06-14 23:34 449536 ----a-w- c:\windows\SysWow64\DevicePairing.dll
2013-05-04 04:56 . 2013-06-14 23:34 92160 ----a-w- c:\windows\SysWow64\biwinrt.dll
2013-05-04 04:56 . 2013-06-14 23:35 2035712 ----a-w- c:\windows\SysWow64\authui.dll
2013-05-04 04:56 . 2013-06-14 23:34 309760 ----a-w- c:\windows\SysWow64\BCP47Langs.dll
2013-05-04 04:55 . 2013-06-14 23:34 389632 ----a-w- c:\windows\SysWow64\intl.cpl
2013-05-04 04:51 . 2013-06-14 23:35 14848 ----a-w- c:\windows\system32\rars.rs
2013-05-04 04:47 . 2013-06-14 23:35 427520 ----a-w- c:\windows\system32\drivers\rdbss.sys
2013-05-04 04:10 . 2013-06-14 23:35 14848 ----a-w- c:\windows\SysWow64\rars.rs
2013-04-28 22:28 . 2013-06-12 05:15 915968 ----a-w- c:\windows\system32\uxtheme.dll
2013-04-27 05:20 . 2013-06-12 18:18 733184 ----a-w- c:\windows\system32\win32spl.dll
2013-04-23 23:13 . 2013-06-12 19:23 1013248 ----a-w- c:\windows\SysWow64\certutil.exe
2013-04-23 23:12 . 2013-06-12 19:23 1569792 ----a-w- c:\windows\SysWow64\crypt32.dll
2013-04-23 23:12 . 2013-06-12 19:23 109056 ----a-w- c:\windows\SysWow64\cryptnet.dll
2013-04-23 22:56 . 2013-06-12 19:23 1255936 ----a-w- c:\windows\system32\certutil.exe
2013-04-23 22:55 . 2013-06-12 19:23 68096 ----a-w- c:\windows\system32\cryptsvc.dll
2013-04-23 22:55 . 2013-06-12 19:23 1889280 ----a-w- c:\windows\system32\crypt32.dll
2013-04-23 22:55 . 2013-06-12 19:23 141312 ----a-w- c:\windows\system32\cryptnet.dll
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown 
REGEDIT4
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrive1]
@="{F241C880-6982-4CE5-8CF7-7085BA96DA5A}"
[HKEY_CLASSES_ROOT\CLSID\{F241C880-6982-4CE5-8CF7-7085BA96DA5A}]
2013-06-30 17:07 222832 ----a-w- c:\users\Eric\AppData\Local\Microsoft\SkyDrive\17.0.2010.0530\SkyDriveShell.dll
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrive2]
@="{A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E}"
[HKEY_CLASSES_ROOT\CLSID\{A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E}]
2013-06-30 17:07 222832 ----a-w- c:\users\Eric\AppData\Local\Microsoft\SkyDrive\17.0.2010.0530\SkyDriveShell.dll
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrive3]
@="{BBACC218-34EA-4666-9D7A-C78F2274A524}"
[HKEY_CLASSES_ROOT\CLSID\{BBACC218-34EA-4666-9D7A-C78F2274A524}]
2013-06-30 17:07 222832 ----a-w- c:\users\Eric\AppData\Local\Microsoft\SkyDrive\17.0.2010.0530\SkyDriveShell.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"Norton Online Backup"="c:\program files (x86)\Symantec\Norton Online Backup\NOBuClient.exe" [2012-07-11 2995904]
"ToshibaAppPlace"="c:\program files (x86)\Toshiba\Toshiba App Place\ToshibaAppPlace.exe" [2010-09-23 552960]
"GrooveMonitor"="c:\program files (x86)\Microsoft Office\Office12\GrooveMonitor.exe" [2009-02-27 30040]
"Intuit SyncManager"="c:\program files (x86)\Common Files\Intuit\Sync\IntuitSyncManager.exe" [2012-10-26 2643320]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-05-11 958576]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\StartUp\
Intuit Data Protect.lnk - c:\program files (x86)\Common Files\Intuit\DataProtect\IntuitDataProtect.exe /Startup [2012-12-6 6186872]
QuickBooks Update Agent.lnk - c:\program files (x86)\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe [2012-12-6 1176464]
QuickBooks_Standard_21.lnk - c:\program files (x86)\Intuit\QuickBooks 2012\QBW32.EXE -silent [2012-12-6 1181584]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"EnableUIADesktopToggle"= 0 (0x0)
"EnableCursorSuppression"= 1 (0x1)
"ConsentPromptBehaviorUser"= 3 (0x3)
.
R0 SymELAM;Symantec ELAM Driver;c:\windows\system32\drivers\N360x64\1404000.028\SymELAM.sys;c:\windows\SYSNATIVE\drivers\N360x64\1404000.028\SymELAM.sys [x]
R3 GamesAppService;GamesAppService;c:\program files (x86)\WildTangent Games\App\GamesAppService.exe;c:\program files (x86)\WildTangent Games\App\GamesAppService.exe [x]
R3 WUDFWpdMtp;WUDFWpdMtp;c:\windows\system32\DRIVERS\WUDFRd.sys;c:\windows\SYSNATIVE\DRIVERS\WUDFRd.sys [x]
S0 iaStorA;iaStorA;c:\windows\System32\drivers\iaStorA.sys;c:\windows\SYSNATIVE\drivers\iaStorA.sys [x]
S0 THAccel;THAccel;c:\windows\system32\DRIVERS\THAccel.sys;c:\windows\SYSNATIVE\DRIVERS\THAccel.sys [x]
S0 tos_sps64;TOSHIBA tos_sps64 Service;c:\windows\System32\drivers\tos_sps64.sys;c:\windows\SYSNATIVE\drivers\tos_sps64.sys [x]
S1 ccSet_NARA;NARA Settings Manager;c:\windows\system32\drivers\NARAx64\0401000.00B\ccSetx64.sys;c:\windows\SYSNATIVE\drivers\NARAx64\0401000.00B\ccSetx64.sys [x]
S2 Intel® Capability Licensing Service Interface;Intel® Capability Licensing Service Interface;c:\program files\Intel\iCLS Client\HeciServer.exe;c:\program files\Intel\iCLS Client\HeciServer.exe [x]
S2 Intel® ME Service;Intel® ME Service;c:\program files (x86)\Intel\Intel® Management Engine Components\FWService\IntelMeFWService.exe;c:\program files (x86)\Intel\Intel® Management Engine Components\FWService\IntelMeFWService.exe [x]
S2 jhi_service;Intel® Dynamic Application Loader Host Interface Service;c:\program files (x86)\Intel\Intel® Management Engine Components\DAL\jhi_service.exe;c:\program files (x86)\Intel\Intel® Management Engine Components\DAL\jhi_service.exe [x]
S2 N360;Norton 360;c:\program files (x86)\Norton 360\Engine\20.4.0.40\ccSvcHst.exe;c:\program files (x86)\Norton 360\Engine\20.4.0.40\ccSvcHst.exe [x]
S2 NAT;Norton Anti-Theft;c:\program files (x86)\Norton Anti-Theft\Engine\1.8.0.32\ccSvcHst.exe;c:\program files (x86)\Norton Anti-Theft\Engine\1.8.0.32\ccSvcHst.exe [x]
S2 NOBU;Norton Online Backup;c:\program files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe SERVICE;c:\program files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe SERVICE [x]
S2 Norton PC Checkup Application Launcher;Norton PC Checkup Application Launcher;c:\program files (x86)\PC Checkup\SymcPCCULaunchSvc.exe;c:\program files (x86)\PC Checkup\SymcPCCULaunchSvc.exe [x]
S2 PCCUJobMgr;Common Client Job Manager Service;c:\program files (x86)\Norton PC Checkup\Engine\2.0.18.15\ccSvcHst.exe;c:\program files (x86)\Norton PC Checkup\Engine\2.0.18.15\ccSvcHst.exe [x]
S2 QBVSS;QBIDPService;c:\program files (x86)\Common Files\Intuit\DataProtect\QBIDPService.exe;c:\program files (x86)\Common Files\Intuit\DataProtect\QBIDPService.exe [x]
S2 RtkAudioService;Realtek Audio Service;c:\program files\Realtek\Audio\HDA\RtkAudioService64.exe;c:\program files\Realtek\Audio\HDA\RtkAudioService64.exe [x]
S2 THAccelSvc;TOSHIBA HDD Accelerator Service;c:\program files\TOSHIBA\HDD Accelerator\THAccelSvc.exe;c:\program files\TOSHIBA\HDD Accelerator\THAccelSvc.exe [x]
S2 TOSHIBA eco Utility Service;TOSHIBA eco Utility Service;c:\program files\Toshiba\Teco\TecoService.exe;c:\program files\Toshiba\Teco\TecoService.exe [x]
S2 TVALZFL;TOSHIBA ACPI-Based Value Added Logical and General Purpose Device Filter Driver;c:\windows\system32\DRIVERS\TVALZFL.sys;c:\windows\SYSNATIVE\DRIVERS\TVALZFL.sys [x]
S2 UNS;Intel® Management and Security Application User Notification Service;c:\program files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe;c:\program files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [x]
S3 BHDrvx64;BHDrvx64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.3.1.22\Definitions\BASHDefs\20130702.001\BHDrvx64.sys;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.3.1.22\Definitions\BASHDefs\20130702.001\BHDrvx64.sys [x]
S3 BthLEEnum;Bluetooth Low Energy Driver;c:\windows\system32\DRIVERS\BthLEEnum.sys;c:\windows\SYSNATIVE\DRIVERS\BthLEEnum.sys [x]
S3 ccSet_N360;Norton 360 Settings Manager;c:\windows\system32\drivers\N360x64\1404000.028\ccSetx64.sys;c:\windows\SYSNATIVE\drivers\N360x64\1404000.028\ccSetx64.sys [x]
S3 ccSet_NAT;Norton Anti-Theft Settings Manager;c:\windows\system32\drivers\NATx64\0108000.020\ccSetx64.sys;c:\windows\SYSNATIVE\drivers\NATx64\0108000.020\ccSetx64.sys [x]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [x]
S3 FwLnk;FwLnk Driver;c:\windows\System32\drivers\FwLnk.sys;c:\windows\SYSNATIVE\drivers\FwLnk.sys [x]
S3 IDSVia64;IDSVia64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.3.1.22\Definitions\IPSDefs\20130712.001\IDSvia64.sys;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.3.1.22\Definitions\IPSDefs\20130712.001\IDSvia64.sys [x]
S3 IntcDAud;Intel® Display Audio;c:\windows\system32\DRIVERS\IntcDAud.sys;c:\windows\SYSNATIVE\DRIVERS\IntcDAud.sys [x]
S3 L1C;NDIS Miniport Driver for Qualcomm Atheros AR81xx PCI-E Ethernet Controller;c:\windows\system32\DRIVERS\L1C63x64.sys;c:\windows\SYSNATIVE\DRIVERS\L1C63x64.sys [x]
S3 RSUSBVSTOR;RtsUVStor.Sys Realtek USB Card Reader;c:\windows\System32\Drivers\RtsUVStor.sys;c:\windows\SYSNATIVE\Drivers\RtsUVStor.sys [x]
S3 RtkBtFilter;Realtek Bluetooth Filter Driver;c:\windows\system32\DRIVERS\RtkBtfilter.sys;c:\windows\SYSNATIVE\DRIVERS\RtkBtfilter.sys [x]
S3 RTWlanE;Realtek Wireless LAN 802.11n PCI-E Network Adapter;c:\windows\system32\DRIVERS\rtwlane.sys;c:\windows\SYSNATIVE\DRIVERS\rtwlane.sys [x]
S3 SmbDrvI;SmbDrvI;c:\windows\system32\DRIVERS\Smb_driver_Intel.sys;c:\windows\SYSNATIVE\DRIVERS\Smb_driver_Intel.sys [x]
S3 SymDS;Symantec Data Store;c:\windows\system32\drivers\N360x64\1404000.028\SYMDS64.SYS;c:\windows\SYSNATIVE\drivers\N360x64\1404000.028\SYMDS64.SYS [x]
S3 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\N360x64\1404000.028\SYMEFA64.SYS;c:\windows\SYSNATIVE\drivers\N360x64\1404000.028\SYMEFA64.SYS [x]
S3 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\N360x64\1404000.028\Ironx64.SYS;c:\windows\SYSNATIVE\drivers\N360x64\1404000.028\Ironx64.SYS [x]
S3 SymNetS;Symantec Network Security WFP Driver;c:\windows\System32\Drivers\N360x64\1404000.028\SYMNETS.SYS;c:\windows\SYSNATIVE\Drivers\N360x64\1404000.028\SYMNETS.SYS [x]
S3 TMachInfo;TMachInfo;c:\program files\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe;c:\program files\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe [x]
S3 TPCHSrv;TPCH Service;c:\program files\TOSHIBA\TPHM\TPCHSrv.exe;c:\program files\TOSHIBA\TPHM\TPCHSrv.exe [x]
.
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2013-07-13 05:24 1173456 ----a-w- c:\program files (x86)\Google\Chrome\Application\28.0.1500.72\Installer\chrmstp.exe
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{A6EADE66-0000-0000-484E-7E8A45000000}]
2013-05-11 10:37 215264 ----a-w- c:\program files (x86)\Adobe\Reader 11.0\Esl\AiodLite.dll
.
Contents of the 'Scheduled Tasks' folder
.
2013-07-15 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2013-07-12 07:14]
.
2013-07-15 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2013-07-12 07:14]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrive1]
@="{F241C880-6982-4CE5-8CF7-7085BA96DA5A}"
[HKEY_CLASSES_ROOT\CLSID\{F241C880-6982-4CE5-8CF7-7085BA96DA5A}]
2013-06-30 17:07 261744 ----a-w- c:\users\Eric\AppData\Local\Microsoft\SkyDrive\17.0.2010.0530\amd64\SkyDriveShell64.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrive2]
@="{A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E}"
[HKEY_CLASSES_ROOT\CLSID\{A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E}]
2013-06-30 17:07 261744 ----a-w- c:\users\Eric\AppData\Local\Microsoft\SkyDrive\17.0.2010.0530\amd64\SkyDriveShell64.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrive3]
@="{BBACC218-34EA-4666-9D7A-C78F2274A524}"
[HKEY_CLASSES_ROOT\CLSID\{BBACC218-34EA-4666-9D7A-C78F2274A524}]
2013-06-30 17:07 261744 ----a-w- c:\users\Eric\AppData\Local\Microsoft\SkyDrive\17.0.2010.0530\amd64\SkyDriveShell64.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2012-08-08 170304]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2012-08-08 398656]
"Persistence"="c:\windows\system32\igfxpers.exe" [2012-08-08 440640]
"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RAVCpl64.exe" [2012-11-30 13261456]
"SRS Premium Sound HD"="c:\program files\SRS Labs\SRS Control Panel\SRSPanel_64.exe" [2012-08-20 2170784]
"TecoResident"="c:\program files\TOSHIBA\Teco\TecoResident.exe" [2012-08-14 169896]
"TSleepSrv"="c:\program files (x86)\TOSHIBA\System Setting\TSleepSrv.exe" [2012-08-04 1548952]
"TODDMain"="c:\program files (x86)\TOSHIBA\System Setting\TODDMain.exe" [2012-08-04 213136]
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
mDefault_Page_URL = hxxp://toshiba13.msn.com
mStart Page = hxxp://www.google.com
mLocal Page = c:\windows\SysWOW64\blank.htm
mWindow Title = Internet Explorer provided by TOSHIBA
TCP: DhcpNameServer = 192.168.1.1
FF - ProfilePath - c:\users\Eric\AppData\Roaming\Mozilla\Firefox\Profiles\7qtsfjgz.default-1372652406407\
FF - prefs.js: browser.startup.homepage - hxxp://www.yahoo.com/
FF - ExtSQL: 2013-06-28 13:43; {BBDA0591-3099-440a-AA10-41764D9DB4DB}; c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.3.1.22\IPSFFPlgn
FF - ExtSQL: 2013-06-30 13:06; {2D3F3651-74B9-4795-BDEC-6DA2F431CB62}; c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.3.1.22\coFFPlgn
FF - ExtSQL: 2013-06-30 21:31; {a5312b79-bf0d-4825-a25f-b33d67d4a58a}; c:\users\Eric\AppData\Roaming\Mozilla\Firefox\Profiles\7qtsfjgz.default-1372652406407\extensions\{a5312b79-bf0d-4825-a25f-b33d67d4a58a}.xpi
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
Toolbar-Locked - (no file)
HKLM-Run-TCrdMain - c:\program files (x86)\TOSHIBA\Hotkey\TCrdMain_Win8.exe
HKLM-Run-TosWaitSrv - c:\program files (x86)\TOSHIBA\TPHM\TosWaitSrv.exe
AddRemove-Unity - c:\users\Eric\Desktop\Stuff\Editor\Uninstall.exe
.
.
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\N360]
"ImagePath"="\"c:\program files (x86)\Norton 360\Engine\20.4.0.40\ccSvcHst.exe\" /s \"N360\" /m \"c:\program files (x86)\Norton 360\Engine\20.4.0.40\diMaster.dll\" /prefetch:1"
--
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\NAT]
"ImagePath"="\"c:\program files (x86)\Norton Anti-Theft\Engine\1.8.0.32\ccSvcHst.exe\" /s \"NAT\" /m \"c:\program files (x86)\Norton Anti-Theft\Engine\1.8.0.32\diMaster.dll\" /prefetch:1"
--
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\PCCUJobMgr]
"ImagePath"="\"c:\program files (x86)\Norton PC Checkup\Engine\2.0.18.15\ccSvcHst.exe\" /s \"PCCUJobMgr\" /m \"c:\program files (x86)\Norton PC Checkup\Engine\2.0.18.15\diMaster.dll\" /prefetch:1"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\Common\Smart Tag\Actions\{B9A09F18-45AB-4F09-A117-A4ADDA8FA8C8}]
@Denied: (A) (Everyone)
"Solution"="{36eb6792-3a29-43b3-8cd0-f67d266fb426}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane]
@Denied: (A) (Everyone)
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane\0]
"Key"="ActionsPane"
"Location"="c:\\Program Files (x86)\\Common Files\\Microsoft Shared\\VSTO\\8.0\\ActionsPane.xsd"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
@SACL=(02 0000)
.
Completion time: 2013-07-14  20:19:23
ComboFix-quarantined-files.txt  2013-07-15 03:19
.
Pre-Run: 669,536,952,320 bytes free
Post-Run: 669,489,631,232 bytes free
.
- - End Of File - - 85F51992303D7D1D1DA30495DB6F4D71
D41D8CD98F00B204E9800998ECF8427E


#6 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
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  • Local time:04:10 AM

Posted 14 July 2013 - 10:44 PM

How are things doing at this time?


gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#7 ENova

ENova
  • Topic Starter

  • Members
  • 24 posts
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  • Local time:01:10 AM

Posted 14 July 2013 - 10:49 PM

Nothing different to note. Everything has been working fine so far~

 

Will I have to run ComboFix again since some of Norton was still enabled?


Edited by ENova, 14 July 2013 - 10:55 PM.


#8 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:04:10 AM

Posted 14 July 2013 - 11:18 PM


Hello ENova

I would like to see a report that combofix makes.

extra combofix report
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box
C:\Qoobox\Add-Remove Programs.txt
  • click ok
copy and paste the report into this topic for me to review

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#9 ENova

ENova
  • Topic Starter

  • Members
  • 24 posts
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  • Local time:01:10 AM

Posted 14 July 2013 - 11:19 PM

Ok done!

 

Adobe Flash Player 11 Plugin
Adobe Reader XI (11.0.03)
Atheros Communications Inc.® AR81Family Gigabit/Fast Ethernet Driver
Bejeweled 3
D3DX10
DVD X Player 5.5.3.9 Professional
FATE
Gardenscapes: Mansion Makeover
Google Chrome
Google Update Helper
Gtk# for .Net 2.12.20
Intel® Management Engine Components
Intel® Processor Graphics
Intel® Rapid Storage Technology
Intel® SDK for OpenCL - CPU Only Runtime Package
Malwarebytes Anti-Malware version 1.75.0.1300
Microsoft Office
Microsoft Office 2007 Primary Interop Assemblies
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Enterprise 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office Groove MUI (English) 2007
Microsoft Office Groove Setup Metadata MUI (English) 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft SkyDrive
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219
Microsoft Visual Studio 2005 Tools for Office Runtime
Movie Maker
Mozilla Firefox 22.0 (x86 en-US)
Mozilla Maintenance Service
MSVCRT
MSVCRT110
MSXML 4.0 SP2 Parser and SDK
Norton 360
Norton Anti-Theft
Norton Online Backup
Norton Online Backup ARA
Norton PC Checkup
Norton Security Dashboard
Origin
Penguins!
Photo Common
Photo Gallery
Plants vs. Zombies - Game of the Year
Polar Bowler
QuickBooks
QuickBooks Premier: Accountant Edition 2012
Realtek Bluetooth Filter Driver Package
Realtek High Definition Audio Driver
Realtek USB 2.0 Card Reader
Realtek WLAN Driver
Ruby 2.0.0-p195
Security Update for Microsoft Office 2007 suites (KB2596615) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687309) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2687311) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2687439) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2687499) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2760416) 32-Bit Edition 
Security Update for Microsoft Office Excel 2007 (KB2687307) 32-Bit Edition 
Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition 
Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
Security Update for Microsoft Office Publisher 2007 (KB2597971) 32-Bit Edition 
Security Update for Microsoft Office Word 2007 (KB2760421) 32-Bit Edition 
Toshiba App Place
TOSHIBA Application Installer
Toshiba Book Place
TOSHIBA Password Utility
TOSHIBA Quality Application
TOSHIBA Recovery Media Creator
TOSHIBA Resolution+ Plug-in for Windows Media Player
TOSHIBA System Driver
TOSHIBA System Settings
TOSHIBA User's Guide
TOSHIBARegistration
Unity
Unity Web Player
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596802) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2687493) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Infopath 2007 Help (KB963662)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2817563) 32-Bit Edition
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Update Installer for WildTangent Games App
Vacation Quest™ - Australia
WildTangent Games
WildTangent Games App (Toshiba Games)
Windows Live Communications Platform
Windows Live Essentials
Windows Live Installer
Windows Live Photo Common
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
WinRAR 4.20 (32-bit)
Xamarin Studio 4.0.8
Youda Jewel Shop


#10 gringo_pr

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Posted 14 July 2013 - 11:25 PM


Hello

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

Clean Out Temp Files
  • This small application you may want to keep and use once a week to keep the computer clean.

    Download CCleaner from here CCleaner
    • Run the installer to install the application.
    • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
    • Run CCleaner. default settings are fine
    • Click Run Cleaner.
    • Close CCleaner.
: Malwarebytes' Anti-Malware :

I see that you have MBAM installed - That is great!! and at this time I would like you to update it and run me a quick scan
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidentally close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.



Download HijackThis
  • Go Here to download HijackThis program
  • Save HijackThis to your desktop.
  • Right Click on Hijackthis and select "Run as Admin" (XP users just need to double click to run)
  • Click on "Do A system scan and save a logfile" (if you do not see "Do A system scan and save a logfile" then click on main menu)
  • copy and paste hijackthis report into the topic
"information and logs"
  • In your next post I need the following
    • Log From MBAM
    • report from Hijackthis
    • let me know of any problems you may have had
    • How is the computer doing now?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



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#11 ENova

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Posted 14 July 2013 - 11:43 PM

Ok done!

 

MBAM Log:

 

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org
 
Database version: v2013.07.15.01
 
Windows 8 x64 NTFS
Internet Explorer 10.0.9200.16635
Eric :: EWRIC [administrator]
 
7/14/2013 9:33:53 PM
mbam-log-2013-07-14 (21-33-53).txt
 
Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 218091
Time elapsed: 2 minute(s), 29 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 0
(No malicious items detected)
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 0
(No malicious items detected)
 
(end)
 

Report from Highjackthis:

Logfile of Trend Micro HijackThis v2.0.4

Scan saved at 9:41:12 PM, on 7/14/2013
Platform: Unknown Windows (WinNT 6.02.1008)
MSIE: Internet Explorer v10.0 (10.00.9200.16537)
Boot mode: Normal
 
Running processes:
C:\Program Files (x86)\Norton Anti-Theft\Engine\1.8.0.32\ccSvcHst.exe
C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.18.15\ccSvcHst.exe
C:\Program Files (x86)\Norton 360\Engine\20.4.0.40\ccSvcHst.exe
C:\Program Files (x86)\Toshiba\System Setting\TSleepSrv.exe
C:\Users\Eric\Desktop\HijackThis.exe
 
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://toshiba13.msn.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://toshiba13.msn.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = 
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = 
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = 
O2 - BHO: Norton Identity Protection - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton 360\Engine\20.4.0.40\coIEPlg.dll
O2 - BHO: Norton Vulnerability Protection - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton 360\Engine\20.4.0.40\IPS\IPSBHO.DLL
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine\20.4.0.40\coIEPlg.dll
O4 - HKLM\..\Run: [Norton Online Backup] C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuClient.exe
O4 - HKLM\..\Run: [ToshibaAppPlace] "C:\Program Files (x86)\Toshiba\Toshiba App Place\ToshibaAppPlace.exe"
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [Intuit SyncManager] C:\Program Files (x86)\Common Files\Intuit\Sync\IntuitSyncManager.exe  startup
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - Global Startup: Intuit Data Protect.lnk = C:\Program Files (x86)\Common Files\Intuit\DataProtect\IntuitDataProtect.exe
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O4 - Global Startup: QuickBooks_Standard_21.lnk = C:\Program Files (x86)\Intuit\QuickBooks 2012\QBW32.EXE
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~3\Office12\REFIEBAR.DLL
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: intu-help-qb5 - {867FCB77-9823-4CD6-8210-D85F968D466F} - C:\Program Files (x86)\Intuit\QuickBooks 2012\HelpAsyncPluggableProtocol.dll
O18 - Protocol: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - mscoree.dll (file missing)
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\windows\System32\alg.exe (file missing)
O23 - Service: Intel® Content Protection HECI Service (cphs) - Intel Corporation - C:\windows\SysWow64\IntelCpHeciSvc.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\windows\system32\fxssvc.exe (file missing)
O23 - Service: GamesAppService - WildTangent, Inc. - C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Intel® Capability Licensing Service Interface - Intel® Corporation - C:\Program Files\Intel\iCLS Client\HeciServer.exe
O23 - Service: Intel® ME Service - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\FWService\IntelMeFWService.exe
O23 - Service: Intel® Dynamic Application Loader Host Interface Service (jhi_service) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\jhi_service.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: Intel® Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\windows\System32\msdtc.exe (file missing)
O23 - Service: Norton 360 (N360) - Symantec Corporation - C:\Program Files (x86)\Norton 360\Engine\20.4.0.40\ccSvcHst.exe
O23 - Service: Norton Anti-Theft (NAT) - Symantec Corporation - C:\Program Files (x86)\Norton Anti-Theft\Engine\1.8.0.32\ccSvcHst.exe
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: Norton Online Backup (NOBU) - Symantec Corporation - C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe
O23 - Service: Norton PC Checkup Application Launcher - Symantec Corporation - C:\Program Files (x86)\PC Checkup\SymcPCCULaunchSvc.exe
O23 - Service: Common Client Job Manager Service (PCCUJobMgr) - Symantec Corporation - C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.18.15\ccSvcHst.exe
O23 - Service: QBCFMonitorService - Intuit - C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files (x86)\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe
O23 - Service: QBIDPService (QBVSS) - Intuit Inc. - C:\Program Files (x86)\Common Files\Intuit\DataProtect\QBIDPService.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\windows\system32\locator.exe (file missing)
O23 - Service: Realtek Audio Service (RtkAudioService) - Realtek Semiconductor - C:\Program Files\Realtek\Audio\HDA\RtkAudioService64.exe
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\windows\system32\sppsvc.exe (file missing)
O23 - Service: TOSHIBA HDD Accelerator Service (THAccelSvc) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\HDD Accelerator\THAccelSvc.exe
O23 - Service: TMachInfo - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe
O23 - Service: TOSHIBA Optical Disc Drive Service (TODDSrv) - Unknown owner - C:\Windows\system32\TODDSrv.exe (file missing)
O23 - Service: TOSHIBA eco Utility Service - TOSHIBA Corporation - C:\Program Files\Toshiba\Teco\TecoService.exe
O23 - Service: TPCH Service (TPCHSrv) - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TPHM\TPCHSrv.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\windows\system32\UI0Detect.exe (file missing)
O23 - Service: Intel® Management and Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\windows\system32\vssvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\windows\system32\wbengine.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Defender\MpAsDesc.dll,-310 (WinDefend) - Unknown owner - C:\Program Files (x86)\Windows Defender\MsMpEng.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
 
--
End of file - 9768 bytes


#12 gringo_pr

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    Bleepin Gringo


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Posted 15 July 2013 - 12:02 AM


Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.
  • Run HijackThis (rightclick and run as admin)
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [ToshibaAppPlace] "C:\Program Files (x86)\Toshiba\Toshiba App Place\ToshibaAppPlace.exe"
      O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe"
      O4 - HKLM\..\Run: [Intuit SyncManager] C:\Program Files (x86)\Common Files\Intuit\Sync\IntuitSyncManager.exe startup
      O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"


  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.
    • NOTE**You can research each of those lines >here< and see if you want to keep them or not
      just copy the name between the brackets and paste into the search space
      O4 - HKLM\..\Run: [IntelliPoint]


Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the Run ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the add/on to be installed
    • Click Start
  • Make sure that the option Remove found threats is unticked
  • Click on Advanced Settings, ensure the options
    • Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.

  • Click Scan
  • wait for the virus definitions to be downloaded
  • Wait for the scan to finish
When the scan is complete
  • If no threats were found
    • put a checkmark in "Uninstall application on close"
    • close program
    • report to me that nothing was found
  • If threats were found
    • click on "list of threats found"
    • click on "export to text file" and save it as ESET SCAN and save to the desktop
    • Click on back
    • put a checkmark in "Uninstall application on close"
    • click on finish
    • close program
    • copy and paste the report here
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#13 ENova

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Posted 15 July 2013 - 01:31 AM

Ok finished running ESET!

Took an hour long but only one threat came up.

 

The ESET SCAN report:

C:\Users\Eric\Downloads\Nogizaka46 - Yubi Bouenkyou (Magi - Labyrinth of Magic ED) - [MP3Juices.com].exe Win32/InstalleRex.J application


#14 gringo_pr

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Posted 15 July 2013 - 01:47 AM


Hello ENova

There are some minor things in your online scan that should be removed.


delete files
  • Copy all text in the code box (below)...to Notepad.
    @echo off
    del /f /s /q "C:\Users\Eric\Downloads\Nogizaka46 - Yubi Bouenkyou (Magi - Labyrinth of Magic ED) - [MP3Juices.com].exe"
    del %0
  • Save the Notepad file on your desktop...as delfile.bat... save type as "All Files"
    It should look like this: batfileicon.gif<--XPvista_bat_icon.png<--vista
  • Double click on delfile.bat to execute it.
    A black CMD window will flash, then disappear...this is normal.
  • The files and folders, if found...will have been deleted and the "delfile.bat" file will also be deleted.
The rest of the Online scan is only reporting backups created during the course of this fix C:\Qoobox\Quarantine\, and/or items located in System Restore's cache C:\System Volume Information\, Whatever is in these folders can't harm you unless you choose to perform a manual restore. the following steps will remove these backups.




Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.


:Why we need to remove some of our tools:
  • Some of the tools we have used to clean your computer were made by fellow malware fighters and are very powerful and if used incorrectly or at the wronge time can make the computer an expensive paper weight.
    They are updated all the time and some of them more than once a day so by the time you are ready to use them again they will already be outdated.

    The following procedures will implement some cleanup procedures to remove these tools. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.
:DeFogger:

Note** Defogger only needs to be run if it was run when we first started. If you have not already run it then skip this.
  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
    • The application window will appear
    • Click the Re-enable button to re-enable your CD Emulation drivers
    • Click Yes to continue
    • A 'Finished!' message will appear
    • Click OK
    • DeFogger will now ask to reboot the machine - click OK.
    Your Emulation drivers are now re-enabled.

:Uninstall ComboFix:
  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • CF-Uninstall.png
:Remove the rest of our tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.
  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so
Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.



:The programs you can keep:

Some of the programs that we have used would be a good idea to keep and used often in helping to keep the computer clean. I use these programs on my computer.
  • Revo Uninstaller Free - this is the uninstaller that I had you download and works allot better than add/remove in windows and has saved me more than once from corrupted installs and uninstalls

    CCleaner - This is a good program to clean out temp files, I would use this once a week or before any malware scan to remove unwanted temp files - It has a built in registry cleaner but I would leave that alone and not use any registry cleaner

    Malwarebytes' Anti-Malware The Gold standerd today in antimalware scanners

:Security programs:

One of the questions I am asked all the time is "What programs do you use" I have at this time 4 computers in my home and I have this setup on all 4 of them.
  • Microsoft Security Essentials - provides real-time protection for your home PC that guards against viruses, spyware, and other malicious software.
  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often. (I have upgraded to the paid version of MBAM and I am glad I did)


    Note** If you decide to install MSE you will need to uninstall your present Antivirus
:Security awareness:


It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article
Strong passwords: How to create and use them Then consider a password keeper, to keep all your passwords safe. KeePass is a small utility that allows you to manage all your passwords.

As Java seems to get exploited on a daily basis I advise to disable java in your web browsers - How to disable java in your web browsers - Disable Java


The other question I am asked all the time is "How can I prevent this from happening again." and the short answer to that is to be aware of what is out there and how to start spotting dangers.

Here are some articles that are must reads and should be read by everybody in your household that uses the internetHere is some more reading for you from some of my collegesquoted from Tech Support Forum

Conclusion

There is no such thing as 'perfect security'. This applies to many things, not just computer systems. Using the above guide you should be able to take all the reasonable steps you can to prevent infection. However, the most important part of all this is you, the user. Surf sensibly and think before you download a file or click on a link. Take a few moments to assess the possible risks and you should be able to enjoy all the internet has to offer.


I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Gringo
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#15 ENova

ENova
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Posted 15 July 2013 - 02:20 AM

Ok, Everything seems to be working fine! I'll be sure to let you know if anything comes up!

 

Thank you so much for the help Gringo!






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