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Windows seven cannot startup.


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#1 Ajadepoju

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Posted 12 July 2013 - 11:07 AM

Over the past few weeks I've noted a few issues with my m14x. First all of the videos I had stopped showing thumbnails. Then I started to get blue screens of two kinds, I can't recall word for word but one was "less than or equal to" and one was driver related. This morning I turned it on and it said it couldn't come out of hibernation. Since then ithasnt been able to boot. I have tried repairing but to no avail. I am able to access safe mode however.

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#2 sflatechguy

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Posted 12 July 2013 - 01:35 PM

Without the exact error code wording or error code number, it's difficult to diagnose what the problem might be. Your best bet is to start here:

http://windows.microsoft.com/en-us/windows7/Resolving-stop-blue-screen-errors-in-Windows-7

 

I suggest starting at the top and working your way down through each diagnostic.



#3 Anshad Edavana

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Posted 12 July 2013 - 01:49 PM

Hi

 

Please do the following steps if the guidelines in Microsoft article are not helping.

 

:step1: Post a system info report.

 

 - Boot in to the safe mode and open RUN dialogue (Windows key + R ) 

 

 - Type msinfo32 and press enter t open system information tool.

 

 - Choose file --> save and name it system info report.

 

:step2: Open C:\Windows\Minidump folder and copy the entire contents to a temporary folder (disable UAC in case of permission error ). Zip the folder and upload it along with the system information report to a free file hosting site of your choice.

 

Examples :

 

 
 
 

 

Post the download link to it in next reply.

 

:step3: If you can reproduce the BSOD by opening a specific app or doing a specific task, mention it .  Also specify the exact mode number of your system.


Edited by Anshad Edavana, 12 July 2013 - 01:50 PM.





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