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Posted 12 July 2013 - 11:07 AM
Posted 12 July 2013 - 01:35 PM
Without the exact error code wording or error code number, it's difficult to diagnose what the problem might be. Your best bet is to start here:
I suggest starting at the top and working your way down through each diagnostic.
Posted 12 July 2013 - 01:49 PM
Please do the following steps if the guidelines in Microsoft article are not helping.
Post a system info report.
- Boot in to the safe mode and open RUN dialogue (Windows key + R )
- Type msinfo32 and press enter t open system information tool.
- Choose file --> save and name it system info report.
Open C:\Windows\Minidump folder and copy the entire contents to a temporary folder (disable UAC in case of permission error ). Zip the folder and upload it along with the system information report to a free file hosting site of your choice.
Post the download link to it in next reply.
If you can reproduce the BSOD by opening a specific app or doing a specific task, mention it . Also specify the exact mode number of your system.
Edited by Anshad Edavana, 12 July 2013 - 01:50 PM.
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