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Struggling to Recover from sirefef

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7 replies to this topic

#1 Devel84


  • Members
  • 13 posts
  • Local time:01:05 PM

Posted 12 July 2013 - 09:46 AM



A couple of days ago I suddenly found my AV disabled and my web traffic being redirected, following some playing around I managed to install Symantec End Point protection, which Ran, said I had sirefef and all seemed well. But I still had odd options for Windows Defender & MEP Etc.


I found a guide on here by Gringo which I followed, which seemed to do the Job.


But now I am left with one final problem


Windows update refuses to install KB2813170 & KB2676562 From April and May Respectively.


I think I have missed a step out or not ran a particular tool. I am wondering have I missed something.



Look forward to your help :)





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#2 Devel84

  • Topic Starter

  • Members
  • 13 posts
  • Local time:01:05 PM

Posted 12 July 2013 - 09:51 AM

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 10.0.9200.16521  BrowserJavaVersion: 10.25.2
Run by lee.dever at 15:49:30 on 2013-07-12
Microsoft Windows 7 Enterprise   6.1.7601.1.1252.44.1033.18.3969.1148 [GMT 1:00]
AV: Symantec Endpoint Protection *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Enabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Symantec Endpoint Protection *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
============== Running Processes ===============
C:\windows\system32\svchost.exe -k DcomLaunch
C:\windows\system32\svchost.exe -k RPCSS
C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\windows\system32\svchost.exe -k LocalService
C:\windows\system32\svchost.exe -k netsvcs
C:\Program Files\IDT\WDM\STacSV64.exe
C:\windows\system32\svchost.exe -k GPSvcGroup
C:\windows\system32\svchost.exe -k NetworkService
C:\Program Files\Dell\DW WLAN Card\WLTRYSVC.EXE
C:\Program Files\Dell\DW WLAN Card\bcmwltry.exe
C:\windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\windows\System32\svchost.exe -k NetworkService
C:\Program Files\Anon\Mobile Media Reminder\MobileMediaReminderService.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe
C:\Program Files (x86)\Juniper Networks\Common Files\dsNcService.exe
C:\Program Files\Manufacturer\Endpoint Agent\edpa.exe
C:\Program Files\Microsoft Forefront Identity Manager\2010\Password Reset Client Service\PwdMgmtProxy.exe
C:\Program Files\Dell\OpenManage\Client\Iap.exe
C:\windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files (x86)\Common Files\Research In Motion\Tunnel Manager\mDNSResponder.exe
C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.2015.2015.105\Bin\ccSvcHst.exe
C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe
C:\windows\system32\svchost.exe -k imgsvc
C:\Program Files\Manufacturer\Endpoint Agent\wdp.exe
C:\windows\System32\svchost.exe -k secsvcs
C:\Program Files (x86)\Xobni\XobniService.exe
C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.2015.2015.105\Bin\ccSvcHst.exe
C:\Program Files\Dell\Feature Enhancement Pack\DFEPService.exe
C:\Program Files (x86)\Common Files\Research In Motion\Tunnel Manager\tunmgr.exe
C:\Program Files\Anon\Mobile Media Reminder\AnonMobileMediaReminderClient.exe
C:\Program Files\DellTPad\Apoint.exe
C:\Program Files\IDT\WDM\sttray64.exe
C:\Program Files\Dell\Feature Enhancement Pack\DFEPApplication.exe
C:\Program Files\Eraser\Eraser.exe
C:\Program Files\Microsoft Xbox 360 Accessories\XBoxStat.exe
C:\Program Files\Dell\DW WLAN Card\WLTRAY.EXE
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files (x86)\Microsoft Office\Office14\MSOSYNC.EXE
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files (x86)\Microsoft Office\Office14\ONENOTEM.EXE
C:\Program Files (x86)\Microsoft Lync\communicator.exe
C:\Program Files (x86)\Elaborate Bytes\VirtualCloneDrive\VCDDaemon.exe
C:\Program Files (x86)\Common Files\Research in Motion\USB Drivers\RIMBBLaunchAgent.exe
C:\Program Files (x86)\Common Files\Research in Motion\Tunnel Manager\PeerManager.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BtwLyncIntf\BtwLyncIntf.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BtStackServer.exe
C:\Program Files\WIDCOMM\Bluetooth Software\Bluetooth Headset Helper.exe
C:\windows\System32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Common Files\Research In Motion\USB Drivers\BbDevMgr.exe
C:\Program Files\Manufacturer\Endpoint Agent\cui.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Program Files\DellTPad\Apntex.exe
C:\Program Files\Manufacturer\Endpoint Agent\verity\kvoop.exe
C:\Program Files\Manufacturer\Endpoint Agent\verity\kvoop.exe
C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.2015.2015.105\Bin64\Smc.exe
C:\windows\system32\svchost.exe -k bthsvcs
C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.2015.2015.105\Bin\SymCorpUI.exe
C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.2015.2015.105\Bin64\SmcGui.exe
C:\Program Files (x86)\Microsoft Office\Office14\OUTLOOK.EXE
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\windows\System32\svchost.exe -k PeerDist
C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.2015.2015.105\Bin\ProtectionUtilSurrogate.exe
C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE
C:\Program Files (x86)\Microsoft Lync\UcMapi.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
============== Pseudo HJT Report ===============
uStart Page = hxxp://portal.Anon.com/
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: Lync Browser Helper: {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files (x86)\Microsoft Lync\OCHelper.dll
BHO: Symantec Vulnerability Protection: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.2015.2015.105\Bin\IPS\IPSBHO.dll
BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
BHO: Skype Browser Helper: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
uRun: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
uRun: [Skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /minimized /regrun
uRun: [OfficeSyncProcess] "C:\Program Files (x86)\Microsoft Office\Office14\MSOSYNC.EXE"
mRun: [BCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices
mRun: [Communicator] "C:\Program Files (x86)\Microsoft Lync\communicator.exe" /fromrunkey
mRun: [VirtualCloneDrive] "C:\Program Files (x86)\Elaborate Bytes\VirtualCloneDrive\VCDDaemon.exe" /s
mRun: [RIMBBLaunchAgent.exe] C:\Program Files (x86)\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe
mRun: [RIM PeerManager] "C:\Program Files (x86)\Common Files\Research In Motion\Tunnel Manager\PeerManager.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [AMMR] C:\Program Files\Anon\Mobile Media Reminder\AnonMobileMediaReminderClient.exe
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
StartupFolder: C:\Users\LEE~1.DEV\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\ONENOT~1.LNK - C:\Program Files (x86)\Microsoft Office\Office14\ONENOTEM.EXE
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\BLUETO~1.LNK - C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
uPolicies-Explorer: NoDrives = dword:0
uPolicies-Explorer: ForceRunOnStartMenu = dword:1
uPolicies-Windows\System: ExcludeProfileDirs = AppData\Roaming\Microsoft\Credentials;AppData\Roaming\Microsoft\Crypto;AppData\Roaming\Microsoft\Protect;AppData\Roaming\Microsoft\SystemCertificates;Application Data\Microsoft\Crypto;Application Data\Microsoft\Protect;Application Data\Microsoft\SystemCertificates
mPolicies-Explorer: NoDrives = dword:0
mPolicies-Explorer: DontSetAutoplayCheckbox = dword:1
mPolicies-System: consentpromptbehavioradmin = dword:5
mPolicies-System: disablecad = dword:1
mPolicies-System: legalnoticecaption = Anon Legal Notice
mPolicies-System: legalnoticetext = This system is the property of Anon.
By using this system you consent to monitoring for unauthorized access or activity where legally permitted and agree to use the system in accordance with Anon policies, local laws and regulations.
Unauthorized use may result in penalties including, but not limited to, reprimand, dismissal, financial penalties and legal action.
mPolicies-System: PromptOnSecureDesktop = dword:0
mPolicies-Windows\System: UserPolicyMode = dword:1
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MI068C~1\Office12\EXCEL.EXE/3000
IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~1\Office14\ONBttnIE.dll/105
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
IE: {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files (x86)\Microsoft Lync\OCHelper.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
DPF: {4D2D3A17-9B46-483C-A5F4-1DC471080009} - hxxps://madss1821.Anon.com/auth/taweb.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_35-windows-i586.cab
DPF: {C9D7D239-B502-48B3-BA25-9DF8C7264073} - hxxps://madss1821.Anon.com/auth/CCALogin.CAB
DPF: {CAFEEFAC-0016-0000-0035-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_35-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_35-windows-i586.cab
DPF: {F27237D7-93C8-44C2-AC6E-D6057B9A918F} - hxxps://emea-madrid1-extranet.Anon.com/dana-cached/sc/JuniperSetupClient.cab
TCP: NameServer =
TCP: Interfaces\{4CE87904-F834-4308-881C-195183E5A55D} : DHCPNameServer =
TCP: Interfaces\{4CE87904-F834-4308-881C-195183E5A55D}\3427F677E6560205C616A71602C4F6E646F6E602349647970275966496 : DHCPNameServer =
TCP: Interfaces\{4CE87904-F834-4308-881C-195183E5A55D}\34C455241555142545542535 : DHCPNameServer =
TCP: Interfaces\{4CE87904-F834-4308-881C-195183E5A55D}\353686C6F6373786F64756C6027457563747 : DHCPNameServer =
TCP: Interfaces\{4CE87904-F834-4308-881C-195183E5A55D}\74C6F62616C6355796475675962756C6563737 : DHCPNameServer =
TCP: Interfaces\{4CE87904-F834-4308-881C-195183E5A55D}\C44402D202D4966496 : DHCPNameServer =
TCP: Interfaces\{5E068B4D-0BE1-4928-B347-A21AA3E9E913} : DHCPNameServer =
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
Handler: saphtmlp - {D1F8BD1E-7967-11D2-B43A-006094B9EADB} - c:\program files (x86)\SAP\FrontEnd\SAPgui\SAPHTMLP.DLL
Handler: sapr3 - {D1F8BD1E-7967-11D2-B43A-006094B9EADB} - c:\program files (x86)\SAP\FrontEnd\SAPgui\SAPHTMLP.DLL
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
SSODL: WebCheck - <orphaned>
SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL
LSA: Notification Packages =  scecli C:\Program Files\WIDCOMM\Bluetooth Software\BtwProximityCP.dll
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\28.0.1500.71\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
x64-BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL
x64-BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll
x64-BHO: Skype add-on for Internet Explorer: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll
x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL
x64-BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll
x64-Run: [Anon Mobile Media Reminder] C:\Program Files\Anon\Mobile Media Reminder\AnonMobileMediaReminderClient.exe
x64-Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe
x64-Run: [IgfxTray] C:\windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\windows\System32\igfxpers.exe
x64-Run: [SysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe
x64-Run: [DFEPApplication] C:\Program Files\Dell\Feature Enhancement Pack\DFEPApplication.exe
x64-Run: [Eraser] "C:\PROGRA~1\Eraser\Eraser.exe" --atRestart
x64-Run: [XboxStat] "C:\Program Files\Microsoft Xbox 360 Accessories\XboxStat.exe" silentrun
x64-Run: [Broadcom Wireless Manager UI] C:\Program Files\Dell\DW WLAN Card\WLTRAY.exe
x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
x64-IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll
x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
x64-Handler: saphtmlp - {D1F8BD1E-7967-11D2-B43A-006094B9EADB} - <orphaned>
x64-Handler: sapr3 - {D1F8BD1E-7967-11D2-B43A-006094B9EADB} - <orphaned>
x64-Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
x64-SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL
================= FIREFOX ===================
FF - ProfilePath - C:\Users\lee.dever\AppData\Roaming\Mozilla\Firefox\Profiles\1jsjrcz1.default\
FF - ExtSQL: 2013-06-03 17:39; gencrawler@some.com; C:\Users\lee.dever\AppData\Roaming\Mozilla\Extensions\{ec8030f7-c20a-464f-9b0e-13a3a9e97384}\gencrawler@some.com
============= SERVICES / DRIVERS ===============
R0 iusb3hcs;Intel® USB 3.0 Host Controller Switch Driver;C:\windows\System32\drivers\iusb3hcs.sys [2012-12-6 16152]
R0 stdcfltn;Disk Class Filter Driver for Accelerometer;C:\windows\System32\drivers\stdcfltn.sys [2012-12-5 22128]
R0 SymDS;Symantec Data Store;C:\windows\System32\drivers\SEP\0C0107DF\07DF.105\x64\SymDS64.sys [2013-4-19 493216]
R0 SymEFA;Symantec Extended File Attributes;C:\windows\System32\drivers\SEP\0C0107DF\07DF.105\x64\SymEFA64.sys [2013-4-19 1133216]
R1 BHDrvx64;BHDrvx64;C:\ProgramData\Symantec\Symantec Endpoint Protection\12.1.2015.2015.105\Data\Definitions\BASHDefs\20130620.011\BHDrvx64.sys [2013-6-24 1393240]
R1 ccSettings_{3771A34D-2132-48EA-A486-D62ECDF9D553};Symantec Endpoint Protection 12.1.2015.2015.105 Settings Manager;C:\windows\System32\drivers\SEP\0C0107DF\07DF.105\x64\ccSetx64.sys [2013-4-19 168096]
R1 IDSVia64;IDSVia64;C:\ProgramData\Symantec\Symantec Endpoint Protection\12.1.2015.2015.105\Data\Definitions\IPSDefs\20130710.011\IDSviA64.sys [2013-7-11 513184]
R1 SymIRON;Symantec Iron Driver;C:\windows\System32\drivers\SEP\0C0107DF\07DF.105\x64\Ironx64.sys [2013-4-19 224416]
R1 SYMNETS;Symantec Network Security WFP Driver;C:\windows\System32\drivers\SEP\0C0107DF\07DF.105\x64\symnets.sys [2013-4-19 432800]
R2 Anon Mobile Media Reminder Service;Anon Mobile Media Reminder Service;C:\Program Files\Anon\Mobile Media Reminder\MobileMediaReminderService.exe [2013-1-18 26624]
R2 DFEPService;Dell Feature Enhancement Pack Service;C:\Program Files\Dell\Feature Enhancement Pack\DFEPService.exe [2012-5-8 2279960]
R2 EDPA;EDPA;C:\Program Files\Manufacturer\Endpoint Agent\edpa.exe [2013-1-30 360176]
R2 FIMPasswordReset;Forefront Identity Manager Password Reset Client Service;C:\Program Files\Microsoft Forefront Identity Manager\2010\Password Reset Client Service\PwdMgmtProxy.exe [2012-7-12 80448]
R2 RIM MDNS;RIM MDNS;C:\Program Files (x86)\Common Files\Research in Motion\Tunnel Manager\mDNSResponder.exe [2013-3-12 388096]
R2 RIM Tunnel Service;BlackBerry Link Communication Manager;C:\Program Files (x86)\Common Files\Research in Motion\Tunnel Manager\tunmgr.exe [2013-3-12 1169920]
R2 SepMasterService;Symantec Endpoint Protection;C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.2015.2015.105\Bin\ccSvcHst.exe [2013-6-24 143928]
R2 Skype C2C Service;Skype C2C Service;C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe [2013-5-14 3289208]
R2 WDP;WDP;C:\Program Files\Manufacturer\Endpoint Agent\wdp.exe [2013-1-30 323824]
R2 XobniService;XobniService;C:\Program Files (x86)\Xobni\XobniService.exe [2012-4-10 62184]
R3 bcbtums;Bluetooth RAM Firmware Download USB Filter;C:\windows\System32\drivers\bcbtums.sys [2012-12-6 135720]
R3 BlackBerry Device Manager;BlackBerry Device Manager;C:\Program Files (x86)\Common Files\Research in Motion\USB Drivers\BbDevMgr.exe [2013-2-6 585728]
R3 btwampfl;btwampfl Bluetooth filter driver;C:\windows\System32\drivers\btwampfl.sys [2012-12-5 615464]
R3 btwl2cap;Bluetooth L2CAP Service;C:\windows\System32\drivers\btwl2cap.sys [2013-6-25 39976]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2013-6-3 138912]
R3 IntcDAud;Intel® Display Audio;C:\windows\System32\drivers\IntcDAud.sys [2012-12-6 331264]
R3 iusb3hub;Intel® USB 3.0 Hub Driver;C:\windows\System32\drivers\iusb3hub.sys [2012-12-6 356120]
R3 iusb3xhc;Intel® USB 3.0 eXtensible Host Controller Driver;C:\windows\System32\drivers\iusb3xhc.sys [2012-12-6 787736]
R3 ManyCam;ManyCam Virtual Webcam;C:\windows\System32\drivers\mcvidrv_x64.sys [2012-10-11 44928]
R3 mcaudrv_simple;ManyCam Virtual Microphone;C:\windows\System32\drivers\mcaudrv_x64.sys [2012-10-11 29696]
R3 O2SDJRDR;O2SDJRDR;C:\windows\System32\drivers\o2sdjw7x64.sys [2012-12-6 84712]
R3 rimvndis;BlackBerry Virtual Private Network;C:\windows\System32\drivers\rimvndis6_AMD64.sys [2013-1-23 18432]
R3 ST_ACCEL;STMicroelectronics Accelerometer Service;C:\windows\System32\drivers\ST_ACCEL.sys [2012-12-6 68208]
R3 tdifd1161;tdifd1161;C:\windows\System32\drivers\tdifd1161.sys [2013-3-26 61168]
R3 vfsmfd;vfsmfd;C:\windows\System32\drivers\vfsmfd.sys [2013-3-26 70384]
R3 vrtam;vrtam;C:\windows\System32\drivers\vrtam.sys [2013-3-26 33520]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 dsiasrv;DSM CM Inventory Agent;C:\Program Files (x86)\Dell\SysMgt\dsia\bin\DsiaSrv32.exe [2012-6-21 149560]
S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2013-2-28 161384]
S3 d554gps;Dell Wireless  HSPA Mini-Card GPS Port;C:\windows\System32\drivers\d554gps64.sys [2012-12-6 102440]
S3 dc21x4vm;dc21x4vm;C:\windows\System32\drivers\dc21x4vm.sys [2009-6-10 57344]
S3 dmvsc;dmvsc;C:\windows\System32\drivers\dmvsc.sys [2011-4-12 71168]
S3 ecnssndis; Mobile Broadband Driver;C:\windows\System32\drivers\wwuss64.sys [2012-12-6 26664]
S3 ecnssndisfltr; Mobile Broadband Driver Filter;C:\windows\System32\drivers\wwussf64.sys [2012-12-6 29736]
S3 Mbm3CBus;Dell Wireless 5530 HSPA Mini-Card Device (WDM);C:\windows\System32\drivers\Mbm3CBus.sys [2012-12-6 419400]
S3 Mbm3DevMt;Dell Wireless  HSPA Mini-Card Device Management Driver (WDM);C:\windows\System32\drivers\Mbm3DevMt.sys [2012-12-6 430664]
S3 nwdelgobi3kfilter;Dell Wireless Gobi 3000 USB Composite Device Filter Driver;C:\windows\System32\drivers\nwdelgobi3kfilter.sys [2012-12-6 34304]
S3 NWDellPort;Dell Wireless Mobile Broadband Status Port Driver;C:\windows\System32\drivers\nwdelser.sys [2012-12-6 222208]
S3 NWDellPort2;Dell Wireless Mobile Broadband Status2 Port Driver;C:\windows\System32\drivers\nwdelser2.sys [2012-12-6 222208]
S3 nwdelserial;Dell Wireless Mobile Broadband Serial Driver;C:\windows\System32\drivers\nwdelserial.sys [2012-12-6 234112]
S3 O2MDFRDR;O2MDFRDR;C:\windows\System32\drivers\o2mdfw7x64.sys [2012-12-6 72808]
S3 O2MDRRDR;O2MDRRDR;C:\windows\System32\drivers\O2MDRw7x64.sys [2012-12-6 74984]
S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;C:\windows\System32\drivers\rdpvideominiport.sys [2013-3-7 19456]
S3 SFsCtrx1161;SFsCtrx1161;C:\windows\System32\drivers\SFsCtrx1161.sys [2013-3-26 57072]
S3 stmtpm;stmtpm;C:\windows\System32\drivers\stm_tpm.sys [2012-12-6 29184]
S3 StorSvc;Storage Service;C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted [2013-5-17 27136]
S3 SyDvCtrl;SyDvCtrl;C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.2015.2015.105\Bin64\SyDvCtrl64.sys [2013-4-19 34352]
S3 Synth3dVsc;Microsoft Virtual 3D Video Transport Driver;C:\windows\System32\drivers\Synth3dVsc.sys [2011-4-12 88960]
S3 SynthVid;SynthVid;C:\windows\System32\drivers\VMBusVideoM.sys [2011-4-12 22528]
S3 terminpt;Microsoft Remote Desktop Input Driver;C:\windows\System32\drivers\terminpt.sys [2013-3-7 29696]
S3 TsUsbFlt;TsUsbFlt;C:\windows\System32\drivers\TsUsbFlt.sys [2013-3-7 57856]
S3 TsUsbGD;Remote Desktop Generic USB Device;C:\windows\System32\drivers\TsUsbGD.sys [2013-3-7 30208]
S3 tsusbhub;Remote Deskotop USB Hub;C:\windows\System32\drivers\tsusbhub.sys [2011-4-12 117248]
S3 usbrndis6;USB RNDIS6 Adapter;C:\windows\System32\drivers\usb80236.sys [2013-3-13 19968]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\windows\System32\Wat\WatAdminSvc.exe [2012-10-10 1255736]
=============== Created Last 30 ================
2013-07-12 10:44:18 96168 ----a-w- C:\windows\SysWow64\WindowsAccessBridge-32.dll
2013-07-11 09:54:01 589896 ----a-w- C:\windows\System32\dsNcSmartCardProv.dll
2013-07-11 09:54:01 421448 ----a-w- C:\windows\System32\dsNcCredProv.dll
2013-07-11 09:53:54 -------- d-----w- C:\Program Files (x86)\Juniper Networks
2013-07-11 09:53:30 -------- d-----w- C:\Users\lee.dever\AppData\Roaming\Juniper Networks
2013-07-09 11:14:28 76232 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{41998BB3-3B18-470A-B594-A203B93163B6}\offreg.dll
2013-07-08 20:20:00 -------- d-----w- C:\windows\CheckSur
2013-07-08 19:44:52 -------- d-sh--w- C:\$RECYCLE.BIN
2013-07-08 19:19:21 -------- d-----w- C:\ComboFix
2013-07-08 16:16:18 98816 ----a-w- C:\windows\sed.exe
2013-07-08 16:16:18 256000 ----a-w- C:\windows\PEV.exe
2013-07-08 16:16:18 208896 ----a-w- C:\windows\MBR.exe
2013-07-08 16:06:39 -------- d-----w- C:\windows\ERUNT
2013-07-08 16:06:19 -------- d-----w- C:\JRT
2013-06-25 22:31:35 39976 ----a-w- C:\windows\System32\drivers\btwl2cap.sys
2013-06-25 22:31:35 21544 ----a-w- C:\windows\System32\drivers\btwrchid.sys
2013-06-25 22:31:35 211496 ----a-w- C:\windows\System32\drivers\btwavdt.sys
2013-06-25 22:31:35 184360 ----a-w- C:\windows\System32\drivers\btwaudio.sys
2013-06-12 20:16:51 30720 ----a-w- C:\windows\System32\cryptdlg.dll
2013-06-12 20:16:51 24576 ----a-w- C:\windows\SysWow64\cryptdlg.dll
2013-06-12 20:16:42 751104 ----a-w- C:\windows\System32\win32spl.dll
2013-06-12 20:16:42 492544 ----a-w- C:\windows\SysWow64\win32spl.dll
2013-06-12 20:16:36 1887232 ----a-w- C:\windows\System32\d3d11.dll
2013-06-12 20:16:36 1505280 ----a-w- C:\windows\SysWow64\d3d11.dll
2013-06-12 20:07:45 376680 ----a-w- C:\windows\System32\drivers\netio.sys
2013-06-12 20:07:45 288104 ----a-w- C:\windows\System32\drivers\FWPKCLNT.SYS
2013-06-12 20:07:44 1900392 ----a-w- C:\windows\System32\drivers\tcpip.sys
2013-06-12 20:06:00 52224 ----a-w- C:\windows\System32\certenc.dll
2013-06-12 20:06:00 43008 ----a-w- C:\windows\SysWow64\certenc.dll
2013-06-12 20:05:57 139776 ----a-w- C:\windows\System32\cryptnet.dll
2013-06-12 20:05:57 103936 ----a-w- C:\windows\SysWow64\cryptnet.dll
2013-06-12 20:05:53 184320 ----a-w- C:\windows\System32\cryptsvc.dll
2013-06-12 20:05:53 140288 ----a-w- C:\windows\SysWow64\cryptsvc.dll
2013-06-12 20:05:52 1464320 ----a-w- C:\windows\System32\crypt32.dll
2013-06-12 20:05:52 1160192 ----a-w- C:\windows\SysWow64\crypt32.dll
2013-06-12 20:05:51 1192448 ----a-w- C:\windows\System32\certutil.exe
2013-06-12 20:05:50 903168 ----a-w- C:\windows\SysWow64\certutil.exe
==================== Find3M  ====================
2013-07-12 10:44:09 867240 ----a-w- C:\windows\SysWow64\npdeployJava1.dll
2013-07-12 10:44:09 789416 ----a-w- C:\windows\SysWow64\deployJava1.dll
2013-07-11 09:32:42 71048 ----a-w- C:\windows\SysWow64\FlashPlayerCPLApp.cpl
2013-07-11 09:32:42 692104 ----a-w- C:\windows\SysWow64\FlashPlayerApp.exe
2013-06-25 22:27:25 615464 ----a-w- C:\windows\System32\drivers\btwampfl.sys
2013-06-25 22:27:25 135720 ----a-w- C:\windows\System32\drivers\bcbtums.sys
2013-06-24 18:15:43 177312 ----a-w- C:\windows\System32\drivers\SYMEVENT64x86.SYS
2013-06-24 18:15:20 575952 ----a-w- C:\windows\System32\SymVPN.dll
2013-06-24 18:15:20 44008 ----a-w- C:\windows\System32\drivers\WGX64.SYS
2013-06-24 18:15:20 419792 ----a-w- C:\windows\SysWow64\SymVPN.dll
2013-06-24 18:15:20 157136 ----a-w- C:\windows\System32\FwsVpn.dll
2013-06-24 18:15:20 154904 ----a-w- C:\windows\System32\drivers\SysPlant.sys
2013-06-24 18:15:20 136144 ----a-w- C:\windows\SysWow64\FwsVpn.dll
2013-06-03 20:19:39 56272 ----a-w- C:\windows\System32\snacnp.dll
2013-06-03 20:19:39 50128 ----a-w- C:\windows\SysWow64\snacnp.dll
2013-06-03 20:19:38 458704 ----a-w- C:\windows\System32\sysfer.dll
2013-06-03 20:19:38 359888 ----a-w- C:\windows\SysWow64\sysfer.dll
2013-06-03 20:19:38 11728 ----a-w- C:\windows\System32\sysferThunk.dll
2013-06-03 20:19:38 10704 ----a-w- C:\windows\SysWow64\sysferThunk.dll
2013-06-03 19:01:14 328704 ----a-w- C:\windows\System32\services.exe
2013-05-06 15:06:10 8058192 ----a-w- C:\windows\SysWow64\OWC11.DLL
2013-05-06 15:06:10 1289216 ----a-w- C:\windows\SysWow64\msxml5.dll
2013-05-02 15:29:56 278800 ------w- C:\windows\System32\MpSigStub.exe
2013-04-19 11:25:58 776352 ----a-w- C:\windows\System32\drivers\SEP\0C0107DF\07DF.105\x64\srtsp64.sys
2013-04-19 11:25:58 493216 ----a-w- C:\windows\System32\drivers\SEP\0C0107DF\07DF.105\x64\SymDS64.sys
2013-04-19 11:25:58 432800 ----a-w- C:\windows\System32\drivers\SEP\0C0107DF\07DF.105\x64\symnets.sys
2013-04-19 11:25:58 37496 ----a-w- C:\windows\System32\drivers\SEP\0C0107DF\07DF.105\x64\srtspx64.sys
2013-04-19 11:25:58 224416 ----a-w- C:\windows\System32\drivers\SEP\0C0107DF\07DF.105\x64\Ironx64.sys
2013-04-19 11:25:58 168096 ----a-w- C:\windows\System32\drivers\SEP\0C0107DF\07DF.105\x64\ccSetx64.sys
2013-04-19 11:25:58 1133216 ----a-w- C:\windows\System32\drivers\SEP\0C0107DF\07DF.105\x64\SymEFA64.sys
2006-12-29 15:15:42 3100672 ----a-w- C:\Program Files (x86)\Common Files\sapxlhelper.dll
2006-12-29 15:15:40 626688 ----a-w- C:\Program Files (x86)\Common Files\sapconsaccess.dll
2006-12-29 15:15:40 40960 ----a-w- C:\Program Files (x86)\Common Files\DigitalSignature.ocx
2006-12-29 15:15:40 192512 ----a-w- C:\Program Files (x86)\Common Files\sapconsr3.dll
============= FINISH: 15:50:19.22 ===============

#3 HelpBot


    Bleepin' Binary Bot

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Posted 17 July 2013 - 09:50 AM

Hello and welcome to Bleeping Computer!

I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

To help Bleeping Computer better assist you please perform the following steps:


step1.gif In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.

CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/500867 <<< CLICK THIS LINK

If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.


step2.gifIf you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of this page). In that reply, please include the following information:

  • If you have not done so already, include a clear description of the problems you're having, along with any steps you may have performed so far.
  • A new DDS log. For your convenience, you will find the instructions for generating these logs repeated at the bottom of this post.
    • Please do this even if you have previously posted logs for us.
    • If you were unable to produce the logs originally please try once more.
    • If you are unable to create a log please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
    • If you are unsure about any of these characteristics just post what you can and we will guide you.
  • Please tell us if you have your original Windows CD/DVD available.
  • Upon completing the above steps and posting a reply, another staff member will review your topic and do their best to resolve your issues.

Thank you for your patience, and again sorry for the delay.


We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from the following link if you no longer have it available and save it to your destop.

    DDS.com Download Link
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control can be found HERE.

As I am just a silly little program running on the BleepingComputer.com servers, please do not send me private messages as I do not know how to read and reply to them! Thanks!

#4 Devel84

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Posted 17 July 2013 - 12:46 PM

Thank you HelpBot...


Yes I still need help please


Windows 7 64bit


I don't think I have issue with Virus, its the aftermath, I have strange access rights to folders and permissions (ie I cant reset my password).


And am also randomly getting MBR boot errors and BSOD.





#5 Devel84

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Posted 17 July 2013 - 01:51 PM


Now totally screwed windows will not start bsod :(

#6 Oh My!

Oh My!

    Adware and Spyware and Malware.....

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Posted 19 July 2013 - 08:41 AM

Greetings Devel84 and :welcome: to BleepingComputer's Virus/Trojan/Spyware/Malware Removal forum.

My name is Oh My! and I am here to help you! Now that we are "friends" please call me Gary.

If you would allow me to call you by your first name I would prefer to do that.


Ground Rules:
  • First, I would like to inform you that most of us here at Bleeping Computer offer our expert assistance out of the goodness of our hearts. Please try to match our commitment to you with your patience toward us. If this was easy we would never have met. :)
  • Please do not run any tools or take any steps other than those I will provide for you while we work on your computer together. I need to be certain about the state of your computer in order to provide appropriate and effective steps for you to take. Most often "well intentioned" (and usually panic driven!) independent efforts can make things much worse for both of us. If at any point you would prefer to take your own steps please let me know, I will not be offended. I would be happy to focus on the many others who are waiting in line for assistance.
  • Please perform all steps in the order they are listed in each set of instructions. Some steps may be a bit complicated. If things are not clear, be sure to stop and let me know. We need to work on this together with confidence.
  • Please copy and paste all logs into your post unless directed otherwise. Please do not re-run any programs I suggest. If you encounter problems simply stop and tell me.
  • When you post your reply, use the Replytopic.jpg button instead.
  • In the upper right hand corner of the topic you will see the Followtopic.jpg button. Click on this then choose Immediate E-Mail notification and then Proceed and you will be sent an email once I have posted a response.
  • If you do not reply to your topic after 5 days we assume it has been abandoned and I will close it.
  • When your computer is clean I will alert you of such. I will also provide for you detailed information about how you can combat future infections.
  • I would like to remind you to make no further changes to your computer unless I direct you to do so.
  • Now let's get started :thumbup2:

Now that I am assisting you, you can expect that I will be very responsive to your situation. If you are able, I would request you check this thread at least once per day so that we can try to resolve your issues effectively and efficiently. If you are going to be delayed please be considerate and post that information so that I know you are still with me. Unfortunately, there are many people waiting to be assisted and not enough of us at BleepingComputer to go around. I appreciate your understanding and diligence.

Thank you for your patience thus far. Please do this for me.


Farbar's Recovery Scan Tool


For this step you will need a USB flash drive and start on a clean computer.
  • Please download Farbar Recovery Scan Tool and save it to a flash drive. You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
  • Plug the flashdrive into the infected PC and follow the 2 step process below to enter the System Recovery Options using one of the three options listed, then running Farbar's Recover Scan Tool

Entering into the System Recovery Options

Option #1

To enter System Recovery Options in Windows 8:Option #2

To enter System Recovery Options from the Advanced Boot Options:
  • Restart the computer.
  • As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
  • Use the arrow keys to select the Repair your computer menu item.
  • Select English as the keyboard language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account and click Next.
Option #3

To enter System Recovery Options by using Windows installation disc:
  • Insert the installation disc.
  • Restart your computer.
  • If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
  • Click Repair your computer.
  • Select English as the keyboard language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account and click Next

Running Farbar's Recovery Scan Tool in System Recovery
  • Once you are in the System Recovery Options menu you will get the following options:

Startup Repair
System Restore
Windows Complete PC Restore
Windows Memory Diagnostic Tool
Command Prompt

  • Select Command Prompt
  • In the command window type in Notepad and press Enter.
  • The notepad opens. Under File menu select Open.
  • Select Computer and find your flash drive letter and close the notepad.
  • In the command window type e:\frst (for x64 bit version type e:\frst64) and press Enter
    • Note: Replace letter e with the drive letter of your flash drive.
  • When the tool opens click Yes to disclaimer.
  • Press Scan button.
  • It will make a log (FRST.txt) on the flash drive. Please copy and paste it to your reply.

Things I would like to see in your next reply. Please be sure to copy and paste the information rather than send an attachment. :thumbsup2:
  • FRST log

If I do not reply within 24 hours please send me a Personal Message.

"Lord, to whom would we go? You have the words that give eternal life. We believe, and we know you are the Holy One of God."

#7 Oh My!

Oh My!

    Adware and Spyware and Malware.....

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Posted 22 July 2013 - 08:27 AM



3 Day Bump

It has been more than 3 days since my last post.
  • Do you still need help with this?
  • If after 48hrs you have not replied to this thread then it will have to be closed.

If I do not reply within 24 hours please send me a Personal Message.

"Lord, to whom would we go? You have the words that give eternal life. We believe, and we know you are the Holy One of God."

#8 Oh My!

Oh My!

    Adware and Spyware and Malware.....

  • Malware Response Instructor
  • 37,737 posts
  • Gender:Male
  • Location:California
  • Local time:05:05 AM

Posted 24 July 2013 - 08:31 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.
If I do not reply within 24 hours please send me a Personal Message.

"Lord, to whom would we go? You have the words that give eternal life. We believe, and we know you are the Holy One of God."

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