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Unwanted internet radio stations playing on computer?


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4 replies to this topic

#1 greauchene

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Posted 11 July 2013 - 10:51 AM

Hi everyone,

 

I was wondering if you could help.  My assisstant has been workign with Norton for the past 3 days and are still unable to fix this problem. 

 

There is unwanted music randomly playing out the computer.  No, it isnt a local radio station somehow getting through, it is an internet station, sometimes french, sometimes spanish.. sometimes home improvement.  Anyway, we have done nothing to initiate this, it just starts.

 

I searched the internet and saw many topics, but thought I would ask here first.

 

Thank you in advance for your help.

 

Bigdog.

 

 



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#2 sikntired

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Posted 11 July 2013 - 11:19 AM

Hi greauchene,

 

The first thing to do is to copy the web address of the offending site. Start IE and go to >Tools < Security > or Privacy < navigate to < Blocked Internet Site> enter the Internet radio website address.

 

Then go into Add/Remove Programs and see if the Internet radio program is listed and Uninstall.

 

 

Regards........................



#3 boopme

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Posted 11 July 2013 - 12:35 PM

If not ,.. I moved this to the Am I Infected forum Win7 to scan it.

Please download MiniToolBox, save it to your desktop and run it.
Checkmark the following checkboxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size.
Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.
Note: When using "Reset FF Proxy Settings" option Firefox should be closed.



Please Download TDSSkiller
Launch it.
Click on change parameters-Select TDLFS file system
Click on "Scan".
Please post the LOG report(log file should be in your C drive)

Do not change the default options on scan results.



Please download AdwCleaner by Xplode onto your desktop.
Close all open programs and internet browsers.
Double click on adwcleaner.exe to run the tool.
Click on Delete.
Confirm each time with Ok.
You will be prompted to restart your computer. A text file will open after the restart.
Please post the contents of that logfile with your next reply.
You can find the logfile at C:\AdwCleaner[S1].txt as well.



Last run ESET.
  • Hold down Control and click on this link to open ESET OnlineScan in a new window.
  • Click the esetonlinebtn.png button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
  • Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
  • Double click on the esetsmartinstaller_enu.png icon on your desktop.
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Under scan settings, check "Scan Archives" and "Remove found threats"
  • Click Advanced settings and select the following:
  • Scan potentially unwanted applications
  • Scan for potentially unsafe applications
  • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Click the Back button.
  • Click the Finish button.
  • NOTE:Sometimes if ESET finds no infections it will not create a log.

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#4 fixmyputer

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Posted 11 July 2013 - 02:50 PM

Hi I am new here I just posted that I have the same problem, I didn't know if it is appropriate to follow the advice you are giving here or if I should wait for someone to reply to my original post? Please let me know. THanks! 



#5 boopme

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Posted 11 July 2013 - 03:57 PM

@fixmyputer
Start anew topic.

Run the tools above.
Post the scan logs and tell me how it is after.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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