Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

jp2ssv.dll or Java malware


  • This topic is locked This topic is locked
3 replies to this topic

#1 Wayneam3

Wayneam3

  • Members
  • 48 posts
  • OFFLINE
  •  
  • Local time:12:12 AM

Posted 11 July 2013 - 09:01 AM

Hello hi,

Please i need help!...I believe i have some type of Java Malware..I have a laptop Toshiba Satellite 305d with windows vista.. when i logon there is a java auto updater that ask for permission to update and when i click no, it sends notification to my task bar that Java downloaded updates and are ready to be installed, funny because how did it download anything, without an internet connection also,each day when i shut the computer down and restart it says i shut the computer down wrong and the only way to get back on is with over 5 attemps  with system restore, please Help!



BC AdBot (Login to Remove)

 


#2 nasdaq

nasdaq

  • Malware Response Team
  • 38,779 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:12:12 AM

Posted 16 July 2013 - 08:29 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.
 
If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===
 
Before suggesting any fix I need some information from your present settings.
 
Search and delete the AdWare, PUP (Potentially Unwanted Program) installed on your computer.
 
Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete tab follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleaner[Rn].txt (n is a number).
  • ===
     
    thisisujrt.gif Please download
    Junkware Removal Tool to your Desktop.
    • Please close your security software to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista or 7, right-mouse click it and select Run as administrator.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete, depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your Desktop and will automatically open.
  • Please post the contents of JRT.txt into your reply.
  • ===
     
    Please download and run this DDS Scanning Tool. Nothing will be deleted. It will just give me some additional information about your system.
     
    Download DDS by sUBs from one of the following links, if you no longer have it available. Save it to your desktop.
     
    1: DDS.scr (Not recommended if you use Chrome to download this .scr file. Use the other options.)
     
    Double click on the DDS icon, allow it to run. 
    A small box will open, with an explanation about the tool. No input is needed, the scan is running. 
    Notepad will open with the results. 
    Follow the instructions that pop up for posting the results. 
    Please note:  You may have to disable any script protection running if the scan fails to run.
     
    dds_scr.gif
     
    Please just paste the contents of the DDS.txt log in your next post. DO NOT attach the log.
    ===
     
    Third party programs if not up to date can be the cause of infiltration an infection.
     
    Please restart the computer before running this security check.
     
    Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
  • p.s.
    If the SecurityCheck program fails to run for any reason, run it as an Administrator.
    ===
     
    Please paste the logs in your next reply, DO NOT ATTACH THEM
    Let me know what problem persists.


    #3 Wayneam3

    Wayneam3
    • Topic Starter

    • Members
    • 48 posts
    • OFFLINE
    •  
    • Local time:12:12 AM

    Posted 19 July 2013 - 08:47 AM

    Thank you ..since my post i've had to wipe the hard drive..fresh start!



    #4 nasdaq

    nasdaq

    • Malware Response Team
    • 38,779 posts
    • OFFLINE
    •  
    • Gender:Male
    • Location:Montreal, QC. Canada
    • Local time:12:12 AM

    Posted 19 July 2013 - 10:22 AM

    It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.




    0 user(s) are reading this topic

    0 members, 0 guests, 0 anonymous users