I have used Bleeping Computer's advice to resolve many a mystery problem in my Service Department. I will continue to check in to see if there is the same favor I can return.
Who am I? I am Daniel Herberg, Service Manager at Software To Go in St. Peters, MO. We are the oldest "computer store" in the Midwest at 30 years, last March. We have a retail side and a service side in our store and a monster staff of 4 guys. Our clients are local residential users & small businesses as well as out of state businesses from CA to The Bronx and Chicago to FL. We service walk in customer computer problems as well as some printer issues. Really, if ANY technology gadget walks in, we can work on it or at least offer sound advise.
This site is one of the very few legitimate help sites I use as a go to starting point to resolve those "let's-try-to-beat-the-tech" problems. I very much appreciate Bleeping Computer's existence. They have saved us countless hours of research.