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Can't access control panel/windows update


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#1 Kim_T

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Posted 11 July 2013 - 07:42 AM

Hello!

I was directed to this forum from here.

 

I was initially infected with malware and would receive "Windows Explorer has stopped working" messages upon start up and couldn't enable my antivirus/firewall. These issues have stopped since the removal of the malware. However, I realised that if I tried to open my Control panel or Windows update now, I would receive messages such as "Windows Explorer has stopped working" or "Windows Explorer is restarting".

 

Any advise would be helpful and greatly appreciated!

 

Many thanks! :)



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#2 quietman7

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Posted 11 July 2013 - 11:00 AM

Troubleshooting Error: Windows Explorer has stopped working
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#3 dc3

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Posted 11 July 2013 - 11:01 AM

Edit:  You got here a minute ahead of me. :thumbup2:


Edited by dc3, 11 July 2013 - 11:05 AM.

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