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Windows 8 ASUS laptop shuts down suddenly


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#1 skitch_84

skitch_84

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Posted 10 July 2013 - 10:01 PM

I'm not sure if this is the right forum to ask about this, but I thought I'd give it a try. I bought an ASUS N56VJ laptop in February of this year, 2013. It has suddenly shut down about 12 times. This happens very randomly and with no pattern that I can see. It's not an overheating issue as I'm monitoring the temperature with ReatTempGT (and it often happens after only being on for a few minutes). This happens while running the computer with it plugged in. I managed to find an error when I checked the event viewer. I'll post the information below. If anyone can explain what's going on I'd really appreciate it. Thank you!

"The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."
 

System
   
- Provider
      [ Name] Microsoft-Windows-Kernel-Power
      [ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}
   
  EventID 41
   
  Version 3
   
  Level 1
   
  Task 63
   
  Opcode 0
   
  Keywords 0x8000000000000002
   
- TimeCreated
      [SystemTime] 2013-07-10T23:31:03.578460900Z
   
  EventRecordID 14176
   
  Correlation
   
- Execution
      [ ProcessID] 4
      [ ThreadID] 8
   
  Channel System
   
  Computer Christopher
   
- Security
      [ UserID] S-1-5-18

 

- EventData
    BugcheckCode 0
    BugcheckParameter1 0x0
    BugcheckParameter2 0x0
    BugcheckParameter3 0x0
    BugcheckParameter4 0x0
    SleepInProgress 0
    PowerButtonTimestamp 0
    BootAppStatus 0


Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 7/11/2013 8:31:03 AM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
User: SYSTEM
Computer: Christopher
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>3</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2013-07-10T23:31:03.578460900Z" />
<EventRecordID>14176</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>Christopher</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">0</Data>
<Data Name="PowerButtonTimestamp">0</Data>
<Data Name="BootAppStatus">0</Data>
</EventData>
</Event>

 



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