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Keep getting an 'application not found' error....


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#1 Dominicana

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Posted 10 July 2013 - 06:22 PM

I am currently running Windows Vista Premium Home Edition (32 bit). A few months back, I installed a program that I can't remember the name of because iTunes was acting weird. Long story short, it wasn't what I wanted, and deleted it- I think it changed the location of my music files as well. I've been having problems ever since and cannot do a System Restore because it fails to complete, and it deleted any Restore Point prior to my problem.

 

Anytime I double-click on one of my folders, it says 'Application Not Found'. The only way for me to open the folder is to right-click and scroll down to 'open'. When I right-click, the first thing in bold says 'Compress files'...I've tried Googling this, but haven't gotten very far.

 

I'm pretty good with computers, but far from an expert, so I'm uncomfortable doing registry edits, I'm afraid I would render my computer unusable, and I am without a CD to re-install if I screw it up.

 

Any advice would be appreciated, but please explain it in plain English, sometimes I get lost if it gets too technical :)


Edited by hamluis, 10 July 2013 - 07:05 PM.
Moved from Vista to Am I Infected - Hamluis.


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#2 Broni

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Posted 10 July 2013 - 07:34 PM

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size

Click Go and post the result.

p22002970.gif Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

p22002970.gifDownload Malwarebytes Anti-Rootkit from HERE to your Desktop.
  • Unzip downloaded file.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • DO NOT click on the Cleanup button. Simply exit the program.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt


p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.


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#3 Dominicana

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Posted 24 July 2013 - 10:54 PM

Thank you replying, I was afraid I was going to get skipped over!

 

 

For the Security Check, this is what I got:

 

 

3 Results of screen317's Security Check version 0.99.71  
 Windows Vista Service Pack 2 x86 (UAC is enabled)  
 Internet Explorer 9  
 Internet Explorer 8  
``````````````Antivirus/Firewall Check:``````````````
 Windows Security Center service is not running! This report may not be accurate!
 WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
 Java™ 6 Update 35  
 Java 7 Update 25  
 Java™ 6 Update 2  
 Adobe Flash Player     11.7.700.224  
 Adobe Reader 10.1.7 Adobe Reader out of Date!  
 Mozilla Firefox (22.0)
 Google Chrome 28.0.1500.71  
 Google Chrome 28.0.1500.72  
````````Process Check: objlist.exe by Laurent````````  
 Norton ccSvcHst.exe
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 1 %
````````````````````End of Log``````````````````````

 

 

 

 

 

 

For Farbar, I got this:

 

Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============
mpsdrv Service is not running. Checking service configuration:
The start type of mpsdrv service is OK.
The ImagePath of mpsdrv service is OK.

MpsSvc Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open MpsSvc registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open MpsSvc registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open MpsSvc registry key. The service key does not exist.
Checking LEGACY_MpsSvc: ATTENTION!=====> Unable to open LEGACY_MpsSvc\0000 registry key. The key does not exist.

bfe Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open bfe registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open bfe registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open bfe registry key. The service key does not exist.
Checking LEGACY_bfe: ATTENTION!=====> Unable to open LEGACY_bfe\0000 registry key. The key does not exist.


Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Security Center:
============

wscsvc Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open wscsvc registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open wscsvc registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open wscsvc registry key. The service key does not exist.
Checking LEGACY_wscsvc: ATTENTION!=====> Unable to open LEGACY_wscsvc\0000 registry key. The key does not exist.

Security Center Notification Icon =====> Unable to open HKLM\...\ShellServiceObjects\{FD6905CE-952F-41F1-9A6F-135D9C6622CC} key. The key does not exist.


Windows Update:
============
wuauserv Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open wuauserv registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open wuauserv registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open wuauserv registry key. The service key does not exist.

BITS Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open BITS registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open BITS registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open BITS registry key. The service key does not exist.
Checking LEGACY_BITS: ATTENTION!=====> Unable to open LEGACY_BITS\0000 registry key. The key does not exist.


Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open WinDefend registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open WinDefend registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open WinDefend registry key. The service key does not exist.


Other Services:
==============
Checking Start type of SharedAccess: ATTENTION!=====> Unable to retrieve start type of SharedAccess. The value does not exist.
Checking ImagePath of SharedAccess: ATTENTION!=====> Unable to retrieve ImagePath of SharedAccess. The value does not exist.
Checking ServiceDll of SharedAccess: ATTENTION!=====> Unable to retrieve ServiceDll of SharedAccess. The value does not exist.
Checking Start type of iphlpsvc: ATTENTION!=====> Unable to open iphlpsvc registry key. The service key does not exist.
Checking ImagePath of iphlpsvc: ATTENTION!=====> Unable to open iphlpsvc registry key. The service key does not exist.
Checking ServiceDll of iphlpsvc: ATTENTION!=====> Unable to open iphlpsvc registry key. The service key does not exist.


File Check:
========
C:\Windows\system32\nsisvc.dll => MD5 is legit
C:\Windows\system32\Drivers\nsiproxy.sys => MD5 is legit
C:\Windows\system32\dhcpcsvc.dll => MD5 is legit
C:\Windows\system32\Drivers\afd.sys => MD5 is legit
C:\Windows\system32\Drivers\tdx.sys => MD5 is legit
C:\Windows\system32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\system32\dnsrslvr.dll => MD5 is legit
C:\Windows\system32\mpssvc.dll => MD5 is legit
C:\Windows\system32\bfe.dll => MD5 is legit
C:\Windows\system32\Drivers\mpsdrv.sys => MD5 is legit
C:\Windows\system32\SDRSVC.dll => MD5 is legit
C:\Windows\system32\vssvc.exe => MD5 is legit
C:\Windows\system32\wscsvc.dll => MD5 is legit
C:\Windows\system32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\system32\wuaueng.dll => MD5 is legit
C:\Windows\system32\qmgr.dll => MD5 is legit
C:\Windows\system32\es.dll => MD5 is legit
C:\Windows\system32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\system32\ipnathlp.dll => MD5 is legit
C:\Windows\system32\iphlpsvc.dll => MD5 is legit
C:\Windows\system32\svchost.exe => MD5 is legit
C:\Windows\system32\rpcss.dll => MD5 is legit


**** End of log ****


Edited by Dominicana, 24 July 2013 - 10:57 PM.


#4 Dominicana

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Posted 24 July 2013 - 11:01 PM

(I don't know if a longer post is harder for you to read, so I broke it up)

 

For MiniToolBox:

 

MiniToolBox by Farbar  Version: 13-07-2013
Ran by user (administrator) on 24-07-2013 at 23:59:34
Running from "C:\Users\user\Desktop"
Microsoft® Windows Vista™ Home Premium  Service Pack 2 (X86)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

Hosts file not detected in the default directory
========================= IP Configuration: ================================

Intel® PRO/Wireless 3945ABG Network Connection = Wireless Network Connection (Connected)
Realtek RTL8101E Family PCI-E Fast Ethernet NIC (NDIS 6.0) = Local Area Connection (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

   Host Name . . . . . . . . . . . . : user-PC
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Intel® PRO/Wireless 3945ABG Network Connection
   Physical Address. . . . . . . . . : 00-1F-3C-5D-E3-00
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::e578:8ac3:5b7e:ac46%11(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.1.14(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Sunday, July 21, 2013 6:49:51 PM
   Lease Expires . . . . . . . . . . : Thursday, July 25, 2013 1:56:46 PM
   Default Gateway . . . . . . . . . : 192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 369106748
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-0F-D1-4A-FC-00-1E-68-78-3D-60
   DNS Servers . . . . . . . . . . . : 192.168.1.1
   NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Realtek RTL8101E Family PCI-E Fast Ethernet NIC (NDIS 6.0)
   Physical Address. . . . . . . . . : 00-1E-68-78-3D-60
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 13:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : isatap.{1C11AE53-28A5-4AC7-BA9F-CD4109D7856C}
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 14:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : 6TO4 Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 6:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : isatap.{7EE3A4D6-1D92-47B8-B3DF-71E84F16793D}
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 17:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 02-00-54-55-4E-01
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  UnKnown
Address:  192.168.1.1

Name:    google.com
Addresses:  2607:f8b0:4008:800::1001
      173.194.37.3
      173.194.37.5
      173.194.37.4
      173.194.37.9
      173.194.37.7
      173.194.37.14
      173.194.37.1
      173.194.37.2
      173.194.37.8
      173.194.37.0
      173.194.37.6



Pinging google.com [173.194.37.105] with 32 bytes of data:

Reply from 173.194.37.105: bytes=32 time=31ms TTL=53

Reply from 173.194.37.105: bytes=32 time=29ms TTL=53



Ping statistics for 173.194.37.105:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 29ms, Maximum = 31ms, Average = 30ms

Server:  UnKnown
Address:  192.168.1.1

Name:    yahoo.com
Addresses:  98.139.183.24
      206.190.36.45
      98.138.253.109



Pinging yahoo.com [206.190.36.45] with 32 bytes of data:

Reply from 206.190.36.45: bytes=32 time=110ms TTL=45

Reply from 206.190.36.45: bytes=32 time=122ms TTL=45



Ping statistics for 206.190.36.45:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 110ms, Maximum = 122ms, Average = 116ms



Pinging 127.0.0.1 with 32 bytes of data:

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



Ping statistics for 127.0.0.1:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
 11 ...00 1f 3c 5d e3 00 ...... Intel® PRO/Wireless 3945ABG Network Connection
 10 ...00 1e 68 78 3d 60 ...... Realtek RTL8101E Family PCI-E Fast Ethernet NIC (NDIS 6.0)
  1 ........................... Software Loopback Interface 1
 14 ...00 00 00 00 00 00 00 e0  isatap.{1C11AE53-28A5-4AC7-BA9F-CD4109D7856C}
 12 ...00 00 00 00 00 00 00 e0  6TO4 Adapter
 15 ...00 00 00 00 00 00 00 e0  isatap.{7EE3A4D6-1D92-47B8-B3DF-71E84F16793D}
 13 ...02 00 54 55 4e 01 ...... Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1     192.168.1.14     40
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link      192.168.1.14    296
     192.168.1.14  255.255.255.255         On-link      192.168.1.14    296
    192.168.1.255  255.255.255.255         On-link      192.168.1.14    296
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link      192.168.1.14    296
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link      192.168.1.14    296
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  1    306 ::1/128                  On-link
 11    296 fe80::/64                On-link
 11    296 fe80::e578:8ac3:5b7e:ac46/128
                                    On-link
  1    306 ff00::/8                 On-link
 11    296 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\system32\NLAapi.dll [48128] (Microsoft Corporation)
Catalog5 02 C:\Windows\system32\napinsp.dll [50176] (Microsoft Corporation)
Catalog5 03 C:\Windows\system32\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 04 C:\Windows\system32\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 05 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog5 06 C:\Windows\system32\winrnr.dll [19968] (Microsoft Corporation)
Catalog5 07 C:\Program Files\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 14 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 15 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 16 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 17 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 18 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 19 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 20 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 21 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 22 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 23 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 24 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 25 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 26 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (07/24/2013 07:44:16 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 14194266

Error: (07/24/2013 07:44:16 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 14194266

Error: (07/24/2013 07:44:16 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (07/24/2013 07:44:14 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 14192722

Error: (07/24/2013 07:44:14 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 14192722

Error: (07/24/2013 07:44:14 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (07/24/2013 07:44:13 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 14191458

Error: (07/24/2013 07:44:13 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 14191458

Error: (07/24/2013 07:44:13 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (07/24/2013 07:44:12 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 14189508


System errors:
=============
Error: (07/23/2013 10:31:28 PM) (Source: Schannel) (User: )
Description: An SSL connection request was received from a remote client application, but none of the cipher suites supported by the client application are supported by the server. The SSL connection request has failed.

Error: (07/22/2013 01:53:28 PM) (Source: Service Control Manager) (User: )
Description: TomTomHOMEService

Error: (07/22/2013 01:49:20 PM) (Source: Schannel) (User: )
Description: An SSL connection request was received from a remote client application, but none of the cipher suites supported by the client application are supported by the server. The SSL connection request has failed.

Error: (07/20/2013 07:03:32 AM) (Source: Service Control Manager) (User: )
Description: 30000Symantec Core LC

Error: (07/17/2013 02:05:05 PM) (Source: Dhcp) (User: )
Description: The IP address lease 192.168.43.2 for the Network Card with network address 001F3C5DE300 has been denied by the DHCP server 192.168.1.1 (The DHCP Server sent a DHCPNACK message).

Error: (07/17/2013 01:38:48 PM) (Source: Dhcp) (User: )
Description: The IP address lease 192.168.1.13 for the Network Card with network address 001F3C5DE300 has been denied by the DHCP server 192.168.43.1 (The DHCP Server sent a DHCPNACK message).

Error: (07/17/2013 00:28:47 PM) (Source: Server) (User: )
Description: The server could not bind to the transport \Device\NetBT_Tcpip_{7EE3A4D6-1D92-47B8-B3DF-71E84F16793D} because another computer on the network has the same name.  The server could not start.

Error: (07/17/2013 00:28:24 PM) (Source: Dhcp) (User: )
Description: The IP address lease 192.168.43.2 for the Network Card with network address 001F3C5DE300 has been denied by the DHCP server 192.168.1.1 (The DHCP Server sent a DHCPNACK message).

Error: (07/17/2013 00:25:37 PM) (Source: Dhcp) (User: )
Description: The IP address lease 192.168.1.13 for the Network Card with network address 001F3C5DE300 has been denied by the DHCP server 192.168.43.1 (The DHCP Server sent a DHCPNACK message).

Error: (07/16/2013 09:24:58 PM) (Source: Schannel) (User: )
Description: An SSL connection request was received from a remote client application, but none of the cipher suites supported by the client application are supported by the server. The SSL connection request has failed.


Microsoft Office Sessions:
=========================

CodeIntegrity Errors:
===================================
  Date: 2012-01-27 23:17:08.571
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\WINDOWS\System32\drivers\tcpip.sys because the set of per-page image hashes could not be found on the system.

  Date: 2012-01-27 23:17:08.494
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\WINDOWS\System32\drivers\tcpip.sys because the set of per-page image hashes could not be found on the system.

  Date: 2012-01-27 23:17:08.415
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\WINDOWS\System32\drivers\tcpip.sys because the set of per-page image hashes could not be found on the system.

  Date: 2012-01-27 23:17:08.341
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\WINDOWS\System32\drivers\tcpip.sys because the set of per-page image hashes could not be found on the system.

  Date: 2012-01-27 23:17:08.242
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\WINDOWS\System32\drivers\tcpip.sys because the set of per-page image hashes could not be found on the system.

  Date: 2008-02-18 02:06:31.504
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\tcpip.sys because the set of per-page image hashes could not be found on the system.

  Date: 2008-02-18 02:06:31.488
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\tcpip.sys because the set of per-page image hashes could not be found on the system.

  Date: 2008-02-18 02:06:31.488
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\tcpip.sys because the set of per-page image hashes could not be found on the system.

  Date: 2008-02-18 02:06:31.473
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\tcpip.sys because the set of per-page image hashes could not be found on the system.

  Date: 2008-02-18 02:06:25.264
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\tcpip.sys because the set of per-page image hashes could not be found on the system.


=========================== Installed Programs ============================

 Update for Microsoft Office 2007 (KB2508958)
Activation Assistant for the 2007 Microsoft Office suites
Activation Assistant for the 2007 Microsoft Office suites (Version: 1.0)
ActiveCheck component for HP Active Support Library (Version: 3.0.0.2)
Adobe Digital Editions
Adobe Flash Player 11 ActiveX (Version: 11.7.700.224)
Adobe Flash Player 11 Plugin (Version: 11.7.700.224)
Adobe Reader X (10.1.7) (Version: 10.1.7)
Adobe Shockwave Player (Version: 10.2.0.023)
Adobe Shockwave Player 11.6 (Version: 11.6.8.638)
AIM 6
Amazon Kindle
Amelie's Cafe - Halloween (remove only)
AppCore (Version: 1.3)
Apple Application Support (Version: 2.3.4)
Apple Mobile Device Support (Version: 6.1.0.13)
Apple Software Update (Version: 2.1.3.127)
Bing Bar (Version: 7.1.391.0)
Bing Rewards Client Installer (Version: 16.0.345.0)
Bonjour (Version: 3.0.0.10)
Burger Island (Version: 2.2.0.95)
calibre (Version: 0.8.54)
Cards_Calendar_OrderGift_DoMorePlugout (Version: 1.00.0000)
ccCommon (Version: 107.0.0.102)
Compatibility Pack for the 2007 Office system (Version: 12.0.6612.1000)
Component Framework (Version: 2006.1.3.35)
Cooking Quest (remove only)
Coupon Printer for Windows (Version: 5.0.0.0)
CyberLink YouCam (Version: 1.0.1002)
Delicious - Emilys Taste of Fame (remove only)
DivX Setup (Version: 2.6.1.8)
DomaIQ
DQ Tycoon (remove only)
DVD Suite (Version: 5.5.0928)
EA Link (Version: 3.1.1.4)
ePUBee DRM Removal 1.3.2
Expert PDF 7 Reader (Version: 7.0.1370.0)
Generic Updater
Google Chrome (Version: 28.0.1500.72)
Google Toolbar for Internet Explorer (Version: 1.0.0)
Google Toolbar for Internet Explorer (Version: 7.5.4209.2358)
Google Update Helper (Version: 1.3.21.153)
Hauppauge MCE XP/Vista Software Encoder (2.0.25149) (Version: 2.0.25149)
HP Active Support Library (Version: 3.1.6.1)
HP Customer Experience Enhancements (Version: 5.4.0.2430)
HP Doc Viewer (Version: 1.02.0001)
HP Easy Setup - Frontend (Version: 5.4.0.2430)
HP Help and Support (Version: 2.0.10.0)
HP Photo Creations (Version: 1.0.0.3781)
HP Photosmart Essential 2.5 (Version: 1.02.0000)
HP Photosmart Essential 2.5 (Version: 2.5)
HP Photosmart Plus B210 series Basic Device Software (Version: 22.50.231.0)
HP Photosmart Plus B210 series Help (Version: 140.0.54.54)
HP Photosmart Plus B210 series Product Improvement Study (Version: 22.50.231.0)
HP Quick Launch Buttons 6.30 E1 (Version: 6.30 E1)
HP QuickPlay 3.6
HP QuickTouch 1.00 C4 (Version: 1.0.7)
HP Smart Web Printing (Version: 3.0.17.0)
HP Total Care Advisor (Version: 1.4.19.2433)
HP Update (Version: 5.002.006.003)
HP User Guides 0087 (Version: 1.02.0000)
HP Wireless Assistant (Version: 3.00 H2)
HPAsset component for HP Active Support Library (Version: 3.0.2.2)
HPNetworkAssistant (Version: 1.1.70)
HPPhotoSmartDiscLabel_PaperLabel (Version: 2.02.0000)
HPPhotoSmartDiscLabel_PrintOnDisc (Version: 2.02.0000)
HPPhotoSmartDiscLabel_Tattoo (Version: 2.02.0000)
HPPhotoSmartDiscLabelContent1 (Version: 2.02.0000)
hpphotosmartdisclabelplugin (Version: 2.02.0000)
HPPhotoSmartPhotobookHolidayPack1 (Version: 1.00.0000)
HPPhotoSmartPhotobookModernPack1 (Version: 1.00.0000)
HPPhotoSmartPhotobookPlayfulPack1 (Version: 1.00.0000)
HPPhotoSmartPhotobookScrapbookPack1 (Version: 1.00.0000)
HPPhotoSmartPhotobookWebPack1 (Version: 1.00.0000)
Intel® Graphics Media Accelerator Driver
Intel® Matrix Storage Manager
iTunes (Version: 11.0.4.4)
Java 7 Update 25 (Version: 7.0.250)
Java Auto Updater (Version: 2.1.9.5)
Java™ 6 Update 2 (Version: 1.6.0.20)
Java™ 6 Update 35 (Version: 6.0.350)
Jenkat Games Arcade (Version: 5.1.0.0)
LabelPrint (Version: 2.20.2128)
LeapFrog Connect (Version: 3.2.19.13664)
LeapFrog My Pals Plugin (Version: 3.2.19.13664)
LightScribe System Software  1.10.13.1 (Version: 1.10.13.1)
LiveUpdate (Symantec Corporation) (Version: 3.4.0.162)
LiveUpdate (Symantec Corporation) (Version: 3.4.0.164)
McAfee Security Scan Plus (Version: 3.0.318.3)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Office Home and Student 2007 (Version: 12.0.6612.1000)
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office PowerPoint Viewer 2007 (English) (Version: 12.0.6612.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Silverlight (Version: 5.1.10411.0)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Works (Version: 9.7.0621)
MotoHelper 2.0.45 Driver 5.0.0 (Version: 2.0.45)
MotoHelper MergeModules (Version: 1.2.0)
Motorola Mobile Drivers Installation 5.0.0 (Version: 5.0.0)
Motorola SM56 Data Fax Modem
Mozilla Firefox 22.0 (x86 en-US) (Version: 22.0)
Mozilla Maintenance Service (Version: 22.0)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
muvee autoProducer 6.1 (Version: 6.10.050)
My HP Games (Version: HPCMPQ1902)
Norton AntiVirus (Version: 15.0.0.58)
Norton AntiVirus Help (Version: 15.0)
Norton Confidential Core (Version: 2.0.0.84)
Norton Internet Security (Symantec Corporation) (Version: 15.0.0.60)
Norton Internet Security (Version: 15.0.0.60)
Norton Protection Center (Version: 3.1.0.98)
OverDrive Media Console (Version: 3.2.20)
Pet Hotel Tycoon (remove only)
Power2Go (Version: 5.6.3327)
PowerDirector (Version: 6.5.2129)
PSSWCORE (Version: 2.02.0000)
QuickPlay SlingPlayer 0.4.6 (Version: 0.4.6)
Realtek 8169 PCI, 8168 and 8101E PCIe Ethernet Network Card Driver for Windows Vista (Version: 1.00.0000)
Realtek High Definition Audio Driver (Version: 6.0.1.5869)
RICOH R5C83x/84x Flash Media Controller Driver Ver.3.51.01 (Version: 3.51.01)
RollerCoaster Tycoon 3: Platinum (Version: 2.2.0.98)
Slingbox Flash Tour (Version: 1.0.0)
SlingPlayer (Version: 1.04.0206)
SPBBC 32bit (Version: 4.0.0.134)
Supermarket Management 2 (Version: 2.2.0.98)
SupermarketMania (remove only)
swMSM (Version: 12.0.0.1)
Symantec Real Time Storage Protection Component (Version: 10.2.2.6)
SymNet (Version: 8.0.3.4)
Synaptics Pointing Device Driver (Version: 15.3.29.0)
The Sims™ Life Stories (Version: 1.00.0000)
TomTom HOME (Version: 2.9.5)
TomTom HOME Visual Studio Merge Modules (Version: 1.0.2)
Update (Version: 0.1)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Update Installer for WildTangent Games App
Use the entry named LeapFrog Connect to uninstall (LeapFrog My Pals Plugin)
VC80CRTRedist - 8.0.50727.6195 (Version: 1.2.0)
VideoToolkit01 (Version: 100.0.128.000)
Viewpoint Media Player
WeatherBug Gadget (Version: 1.0.0.6)
Wedding Salon (remove only)
WildTangent Games (Version: 1.0.3.0)
WildTangent Games App (HP Games) (Version: 4.0.10.16)
Windows Driver Package - Leapfrog (Leapfrog-USBLAN) Net  (09/10/2009 02.03.05.012) (Version: 09/10/2009 02.03.05.012)
Windows Installer Clean Up (Version: 3.00.00.0000)
Yahoo! Toolbar

========================= Memory info: ===================================

Percentage of memory in use: 61%
Total physical RAM: 3061.68 MB
Available physical RAM: 1164.84 MB
Total Pagefile: 6325.64 MB
Available Pagefile: 4149.92 MB
Total Virtual: 2047.88 MB
Available Virtual: 1946.23 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:221.2 GB) (Free:128.06 GB) NTFS
2 Drive d: (HP_RECOVERY) (Fixed) (Total:11.68 GB) (Free:2.01 GB) NTFS
3 Drive e: (larry) (CDROM) (Total:0.09 GB) (Free:0 GB) CDFS

========================= Users: ========================================

User accounts for \\USER-PC

Administrator            Guest                    user                     


**** End of log ****
 



#5 Dominicana

Dominicana
  • Topic Starter

  • Members
  • 27 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:South Carolina
  • Local time:05:05 AM

Posted 25 July 2013 - 12:16 AM

Malwarebytes:

 

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2013.07.25.01

Windows Vista Service Pack 2 x86 NTFS
Internet Explorer 9.0.8112.16421
user :: USER-PC [administrator]

7/25/2013 12:35:02 AM
MBAM-log-2013-07-25 (01-15-14).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 264097
Time elapsed: 39 minute(s), 2 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 1
HKCU\SOFTWARE\CLASSES\CLSID\{42AEDC87-2188-41FD-B9A3-0C966FEABEC1}\INPROCSERVER32 (Trojan.Zaccess) -> No action taken.

Registry Values Detected: 1
HKCU\SOFTWARE\CLASSES\CLSID\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InprocServer32| (Trojan.Zaccess) -> Data: C:\Users\user\AppData\Local\{dfb18deb-4293-e909-9f89-c187edf7ad5d}\n. -> No action taken.

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 1
C:\ProgramData\TheBflix (PUP.BFlix) -> No action taken.

Files Detected: 24
C:\ProgramData\ADDICT-THING\bhoclass.dll (PUP.DownloadnSave) -> No action taken.
C:\ProgramData\TheBflix\bhoclass.dll (PUP.DownloadnSave) -> No action taken.
C:\Users\user\AppData\Local\Temp\errno0.tmp\Cache\136543B7d01 (PUP.IBryte) -> No action taken.
C:\Users\user\AppData\Local\Temp\Low\0.21140550608758313 (Trojan.Happili) -> No action taken.
C:\Users\user\AppData\Local\Temp\Low\0.993996947346581 (Trojan.Agent.MRGGen) -> No action taken.
C:\Users\user\AppData\Local\Temp\Low\Adobe_Flash_Player.exe (Rogue.FakeHDD) -> No action taken.
C:\Users\user\AppData\Local\Temp\Low\arg38361.exe (Trojan.Agent.MRGGen) -> No action taken.
C:\Users\user\AppData\Local\Temp\Low\credhtml.exe (Trojan.Downloader) -> No action taken.
C:\Users\user\AppData\Local\Temp\Low\josw203354.exe (Rogue.FakeAV) -> No action taken.
C:\Users\user\AppData\Local\Temp\Low\krkntxsqlbgohirnobusas.exe (Trojan.Downloader) -> No action taken.
C:\Users\user\AppData\Local\Temp\Low\mobview.exe (Trojan.Downloader) -> No action taken.
C:\Users\user\AppData\Local\Temp\Low\pwqdfffhcmvsebpemsfnm.exe (Trojan.Downloader) -> No action taken.
C:\Users\user\AppData\Local\Temp\Low\ukfkgwgppy.exe (Trojan.Downloader) -> No action taken.
C:\Users\user\AppData\Local\Temp\Low\dgaxoqwztiyaytddbpdcmfwni.exe (Trojan.Downloader) -> No action taken.
C:\Users\user\AppData\Local\Temp\Low\dgcdggkgdyxzyqiwrgq.exe (Trojan.Downloader) -> No action taken.
C:\Users\user\AppData\Local\Temp\Low\E5AC.tmp (Trojan.Downloader) -> No action taken.
C:\Users\user\AppData\Local\Temp\DIQM\Zipper_031\DomaIQ.exe (Adware.DomaIQ) -> No action taken.
C:\Users\user\AppData\Local\Temp\DIQM\Zipper_031\DomaIQ10.exe (Adware.DomaIQ) -> No action taken.
C:\Users\user\AppData\Local\Temp\DIQM\Zipper_031\exes.zip (Adware.DomaIQ) -> No action taken.
C:\WINDOWS\Installer\{dfb18deb-4293-e909-9f89-c187edf7ad5d}\n (Trojan.Sirefef) -> No action taken.
C:\ProgramData\TheBflix\background.html (PUP.BFlix) -> No action taken.
C:\ProgramData\TheBflix\content.js (PUP.BFlix) -> No action taken.
C:\ProgramData\TheBflix\ioigpbbefinmomapmghjgfaileiindec.crx (PUP.BFlix) -> No action taken.
C:\ProgramData\TheBflix\settings.ini (PUP.BFlix) -> No action taken.

(end)

 

 

Malware Anti-Rootkit:

 

Malwarebytes Anti-Rootkit BETA 1.06.0.1004
www.malwarebytes.org

Database version: v2013.07.25.01

Windows Vista Service Pack 2 x86 NTFS
Internet Explorer 9.0.8112.16421
user :: USER-PC [administrator]

7/25/2013 2:14:11 AM
-log-2013-07-25 (02-14-11).txt

Scan type: Quick scan
Scan options enabled: PUM | P2P
Scan options disabled: Anti-Rootkit | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP
Objects scanned: 0
Time elapsed:

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 1
c:\WINDOWS\System32\services.exe (Rootkit.0Access.S) -> No action taken.

(end)
 

 

Malwarebytes Anti-Rootkit BETA 1.06.0.1004

© Malwarebytes Corporation 2011-2012

OS version: 6.0.6002 Windows Vista Service Pack 2 x86

Account is Administrative

Internet Explorer version: 9.0.8112.16421

Java version: 1.6.0_35

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED
CPU speed: 1.995000 GHz
Memory total: 3210407936, free: 1639473152

Downloaded database version: v2013.07.25.01
Downloaded database version: v2013.07.15.01
Initializing...
------------ Kernel report ------------
     07/25/2013 02:14:04
------------ Loaded modules -----------
\SystemRoot\system32\ntkrnlpa.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kdcom.dll
\SystemRoot\system32\mcupdate_GenuineIntel.dll
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\BOOTVID.dll
\SystemRoot\system32\CLFS.SYS
\SystemRoot\system32\CI.dll
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\system32\drivers\acpi.sys
\SystemRoot\system32\drivers\WMILIB.SYS
\SystemRoot\system32\drivers\msisadrv.sys
\SystemRoot\system32\drivers\pci.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\system32\DRIVERS\compbatt.sys
\SystemRoot\system32\DRIVERS\BATTC.SYS
\SystemRoot\system32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\system32\drivers\intelide.sys
\SystemRoot\system32\drivers\PCIIDEX.SYS
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\system32\DRIVERS\iaStor.sys
\SystemRoot\system32\drivers\atapi.sys
\SystemRoot\system32\drivers\ataport.SYS
\SystemRoot\system32\drivers\msahci.sys
\SystemRoot\system32\drivers\fltmgr.sys
\SystemRoot\system32\drivers\fileinfo.sys
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\msrpc.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\system32\drivers\volsnap.sys
\SystemRoot\System32\Drivers\spldr.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\System32\drivers\ecache.sys
\SystemRoot\system32\drivers\disk.sys
\SystemRoot\system32\drivers\CLASSPNP.SYS
\SystemRoot\system32\drivers\crcdisk.sys
\SystemRoot\system32\DRIVERS\tunnel.sys
\SystemRoot\system32\DRIVERS\tunmp.sys
\SystemRoot\system32\DRIVERS\CmBatt.sys
\SystemRoot\system32\DRIVERS\wmiacpi.sys
\SystemRoot\system32\DRIVERS\intelppm.sys
\SystemRoot\system32\DRIVERS\igdkmd32.sys
\SystemRoot\System32\drivers\dxgkrnl.sys
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\system32\DRIVERS\usbuhci.sys
\SystemRoot\system32\DRIVERS\USBPORT.SYS
\SystemRoot\system32\DRIVERS\usbehci.sys
\SystemRoot\system32\DRIVERS\HDAudBus.sys
\SystemRoot\system32\DRIVERS\NETw5v32.sys
\SystemRoot\system32\DRIVERS\Rtlh86.sys
\SystemRoot\system32\DRIVERS\ohci1394.sys
\SystemRoot\system32\DRIVERS\1394BUS.SYS
\SystemRoot\system32\DRIVERS\sdbus.sys
\SystemRoot\system32\DRIVERS\rimmptsk.sys
\SystemRoot\system32\DRIVERS\rimsptsk.sys
\SystemRoot\system32\DRIVERS\rixdptsk.sys
\SystemRoot\system32\DRIVERS\HpqRemHid.sys
\SystemRoot\system32\DRIVERS\HIDCLASS.SYS
\SystemRoot\system32\DRIVERS\HIDPARSE.SYS
\SystemRoot\system32\DRIVERS\i8042prt.sys
\SystemRoot\system32\DRIVERS\HpqKbFiltr.sys
\SystemRoot\system32\DRIVERS\kbdclass.sys
\SystemRoot\system32\DRIVERS\SynTP.sys
\SystemRoot\system32\DRIVERS\USBD.SYS
\SystemRoot\system32\DRIVERS\mouclass.sys
\SystemRoot\system32\DRIVERS\cdrom.sys
\SystemRoot\system32\DRIVERS\GEARAspiWDM.sys
\SystemRoot\system32\DRIVERS\msiscsi.sys
\SystemRoot\system32\DRIVERS\storport.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\system32\DRIVERS\rasl2tp.sys
\SystemRoot\system32\DRIVERS\ndistapi.sys
\SystemRoot\system32\DRIVERS\ndiswan.sys
\SystemRoot\system32\DRIVERS\raspppoe.sys
\SystemRoot\system32\DRIVERS\raspptp.sys
\SystemRoot\system32\DRIVERS\rassstp.sys
\SystemRoot\system32\DRIVERS\termdd.sys
\SystemRoot\system32\DRIVERS\swenum.sys
\SystemRoot\system32\DRIVERS\ks.sys
\SystemRoot\system32\DRIVERS\mssmbios.sys
\SystemRoot\system32\DRIVERS\umbus.sys
\SystemRoot\system32\DRIVERS\usbhub.sys
\SystemRoot\system32\DRIVERS\kbdhid.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\system32\drivers\RTKVHDA.sys
\SystemRoot\system32\drivers\portcls.sys
\SystemRoot\system32\drivers\drmk.sys
\SystemRoot\system32\DRIVERS\smserial.sys
\SystemRoot\system32\drivers\modem.sys
\SystemRoot\system32\DRIVERS\usbccgp.sys
\SystemRoot\system32\DRIVERS\usbscan.sys
\SystemRoot\system32\DRIVERS\usbprint.sys
\SystemRoot\system32\DRIVERS\USBSTOR.SYS
\SystemRoot\System32\Drivers\usbaapl.sys
\SystemRoot\System32\Drivers\Fs_Rec.SYS
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\System32\drivers\vga.sys
\SystemRoot\System32\drivers\VIDEOPRT.SYS
\SystemRoot\System32\DRIVERS\RDPCDD.sys
\SystemRoot\system32\drivers\rdpencdd.sys
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\System32\DRIVERS\rasacd.sys
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\System32\Drivers\SYMTDI.SYS
\??\C:\Windows\system32\Drivers\SYMEVENT.SYS
\SystemRoot\System32\Drivers\SYMREDRV.SYS
\SystemRoot\System32\Drivers\SYMDNS.SYS
\SystemRoot\System32\Drivers\SYMNDISV.SYS
\SystemRoot\System32\Drivers\SYMFW.SYS
\SystemRoot\system32\DRIVERS\smb.sys
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\DRIVERS\pacer.sys
\SystemRoot\system32\DRIVERS\SymIMv.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\wanarp.sys
\SystemRoot\System32\Drivers\SRTSPX.SYS
\??\C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCDrv.sys
\SystemRoot\System32\Drivers\usbvideo.sys
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\??\C:\PROGRA~2\Symantec\DEFINI~1\SymcData\ipsdefs\20110826.001\IDSvix86.sys
\??\C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\system32\DRIVERS\KMWDFILTER.sys
\SystemRoot\system32\DRIVERS\hidusb.sys
\SystemRoot\system32\DRIVERS\mouhid.sys
\SystemRoot\system32\DRIVERS\cdfs.sys
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\Drivers\dump_iaStor.sys
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\Dxapi.sys
\SystemRoot\system32\DRIVERS\monitor.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\System32\cdd.dll
\SystemRoot\system32\drivers\luafv.sys
\SystemRoot\system32\drivers\spsys.sys
\SystemRoot\system32\DRIVERS\lltdio.sys
\SystemRoot\system32\DRIVERS\nwifi.sys
\SystemRoot\system32\DRIVERS\ndisuio.sys
\SystemRoot\system32\DRIVERS\rspndr.sys
\SystemRoot\system32\DRIVERS\wpdusb.sys
\SystemRoot\system32\DRIVERS\WUDFRd.sys
\SystemRoot\system32\DRIVERS\WUDFPf.sys
\SystemRoot\system32\drivers\HTTP.sys
\??\C:\Windows\system32\drivers\CO_Mon.sys
\SystemRoot\System32\DRIVERS\srvnet.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\system32\drivers\mrxdav.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\SystemRoot\System32\DRIVERS\srv2.sys
\SystemRoot\System32\DRIVERS\srv.sys
\SystemRoot\system32\drivers\peauth.sys
\SystemRoot\System32\Drivers\secdrv.SYS
\SystemRoot\System32\drivers\tcpipreg.sys
\SystemRoot\System32\Drivers\SRTSP.SYS
\??\C:\PROGRA~2\Symantec\DEFINI~1\VIRUSD~1\20110827.002\NAVEX15.SYS
\??\C:\PROGRA~2\Symantec\DEFINI~1\VIRUSD~1\20110827.002\NAVENG.SYS
\??\C:\Windows\system32\drivers\mbamchameleon.sys
\??\C:\Windows\system32\drivers\mbamswissarmy.sys
\WINDOWS\System32\ntdll.dll
----------- End -----------
Done!
<<<1>>>
Upper Device Name: \Device\Harddisk1\DR1
Upper Device Object: 0xffffffff89286ac8
Upper Device Driver Name: \Driver\disk\
Lower Device Name: \Device\00000082\
Lower Device Object: 0xffffffff89145888
Lower Device Driver Name: \Driver\USBSTOR\
<<<1>>>
Upper Device Name: \Device\Harddisk0\DR0
Upper Device Object: 0xffffffff866a3858
Upper Device Driver Name: \Driver\disk\
Lower Device Name: \Device\Ide\IAAStorageDevice-0\
Lower Device Object: 0xffffffff8553d028
Lower Device Driver Name: \Driver\iaStor\
<<<2>>>
Device number: 0, partition: 1
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xffffffff866a3858, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\disk\
--------- Disk Stack ------
DevicePointer: 0xffffffff866a3478, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xffffffff866a3858, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\disk\
DevicePointer: 0xffffffff84b7c300, DeviceName: Unknown, DriverName: \Driver\ACPI\
DevicePointer: 0xffffffff8553d028, DeviceName: \Device\Ide\IAAStorageDevice-0\, DriverName: \Driver\iaStor\
------------ End ----------
Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
Device number: 0, partition: 1
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning drivers directory: C:\Windows\system32\drivers...
<<<2>>>
Device number: 0, partition: 1
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Done!
Drive 0
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: 475D475C

Partition information:

    Partition 0 type is Primary (0x7)
    Partition is ACTIVE.
    Partition starts at LBA: 63  Numsec = 463892877
    Partition file system is NTFS
    Partition is bootable

    Partition 1 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 463892940  Numsec = 24499125

    Partition 2 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

Disk Size: 250059350016 bytes
Sector size: 512 bytes

Scanning physical sectors of unpartitioned space on drive 0 (1-62-488377168-488397168)...
Done!
Physical Sector Size: 0
Drive: 1, DevicePointer: 0xffffffff89286ac8, DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\disk\
--------- Disk Stack ------
DevicePointer: 0xffffffff892d2478, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xffffffff89286ac8, DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\disk\
DevicePointer: 0xffffffff89145888, DeviceName: \Device\00000082\, DriverName: \Driver\USBSTOR\
------------ End ----------
Backup file found for a file c:\WINDOWS\System32\services.exe
Infected: c:\WINDOWS\System32\services.exe --> [Rootkit.0Access.S]
=======================================


Removal queue found; removal started
Removing c:\programdata\malwarebytes' anti-malware (portable)\mbr_0_i.mbam...
Removing c:\programdata\malwarebytes' anti-malware (portable)\bootstrap_0_0_63_i.mbam...
Removing c:\programdata\malwarebytes' anti-malware (portable)\mbr_0_r.mbam...
Removing c:\programdata\malwarebytes' anti-malware (portable)\services.exe_k.mbam...
Removing c:\programdata\malwarebytes' anti-malware (portable)\services.exe_u.mbam...
Removing c:\programdata\malwarebytes' anti-malware (portable)\services.exe_r.mbam...
Removal finished
 

 

 


Edited by Dominicana, 25 July 2013 - 01:20 AM.


#6 Dominicana

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Posted 25 July 2013 - 01:23 AM

Rkill:

 

Rkill 2.5.7 by Lawrence Abrams (Grinler)
http://www.bleepingcomputer.com/
Copyright 2008-2013 BleepingComputer.com
More Information about Rkill can be found at this link:
 http://www.bleepingcomputer.com/forums/topic308364.html

Program started at: 07/25/2013 02:21:10 AM in x86 mode.
Windows Version: Windows Vista ™ Home Premium Service Pack 2

Checking for Windows services to stop:

 * No malware services found to stop.

Checking for processes to terminate:

 * No malware processes found to kill.

Possibly Patched Files.

 * C:\Windows\system32\services.exe

Checking Registry for malware related settings:

 * No issues found in the Registry.

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

Performing miscellaneous checks:

 * ALERT: ZEROACCESS rootkit symptoms found!

     * C:\Users\user\AppData\Local\{dfb18deb-4293-e909-9f89-c187edf7ad5d}\ [ZA Dir]
     * C:\Users\user\AppData\Local\{dfb18deb-4293-e909-9f89-c187edf7ad5d}\@ [ZA File]
     * C:\Users\user\AppData\Local\{dfb18deb-4293-e909-9f89-c187edf7ad5d}\L\ [ZA Dir]
     * C:\Users\user\AppData\Local\{dfb18deb-4293-e909-9f89-c187edf7ad5d}\n [ZA File]
     * C:\Users\user\AppData\Local\{dfb18deb-4293-e909-9f89-c187edf7ad5d}\U\ [ZA Dir]
     * C:\Windows\Installer\{dfb18deb-4293-e909-9f89-c187edf7ad5d}\ [ZA Dir]
     * C:\Windows\Installer\{dfb18deb-4293-e909-9f89-c187edf7ad5d}\@ [ZA File]
     * C:\Windows\Installer\{dfb18deb-4293-e909-9f89-c187edf7ad5d}\L\ [ZA Dir]
     * C:\Windows\Installer\{dfb18deb-4293-e909-9f89-c187edf7ad5d}\o [ZA File]
     * C:\Windows\Installer\{dfb18deb-4293-e909-9f89-c187edf7ad5d}\U\ [ZA Dir]
     * C:\Windows\Installer\{dfb18deb-4293-e909-9f89-c187edf7ad5d}\U\00000001.@ [ZA File]
     * C:\Windows\Installer\{dfb18deb-4293-e909-9f89-c187edf7ad5d}\U\80000000.@ [ZA File]
     * C:\Windows\Installer\{dfb18deb-4293-e909-9f89-c187edf7ad5d}\U\800000cb.@ [ZA File]

Checking Windows Service Integrity:

 * Windows Firewall Authorization Driver (mpsdrv) is not Running.
   Startup Type set to: Manual

 * BFE [Missing Service]
 * BITS [Missing Service]
 * iphlpsvc [Missing Service]
 * MpsSvc [Missing Service]
 * WinDefend [Missing Service]
 * wscsvc [Missing Service]
 * wuauserv [Missing Service]

 * SharedAccess [Missing ImagePath]

Searching for Missing Digital Signatures:

 * C:\Windows\System32\services.exe : 279,552 : 04/11/2009 02:27 AM : 8737764f4fd36d6808ee80578409c843 [NoSig]
 +-> C:\Windows\winsxs\x86_microsoft-windows-s..s-servicecontroller_31bf3856ad364e35_6.0.6001.18000_none_cf5fc067cd49010a\services.exe : 279,040 : 01/20/2008 10:24 PM : 2b336ab6286d6c81fa02cbab914e3c6c [Pos Repl]
 +-> C:\Windows\winsxs\x86_microsoft-windows-s..s-servicecontroller_31bf3856ad364e35_6.0.6002.18005_none_d14b3973ca6acc56\services.exe : 279,552 : 04/11/2009 02:27 AM : d4e6d91c1349b7bfb3599a6ada56851b [Pos Repl]

Checking HOSTS File:

 * No issues found.

Program finished at: 07/25/2013 02:22:20 AM
Execution time: 0 hours(s), 1 minute(s), and 10 seconds(s)
 



#7 Broni

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Posted 25 July 2013 - 06:56 PM

You're infected with ZeroAccess rootkit.

It'll require elevated help.

 

Please follow the instructions in THIS GUIDE starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it HERE. Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.


My Website

My help doesn't cost a penny, but if you'd like to consider a donation, click DONATE

 


#8 Dominicana

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Posted 27 July 2013 - 11:52 AM

You're infected with ZeroAccess rootkit.

It'll require elevated help.

 

Please follow the instructions in THIS GUIDE starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it HERE. Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

Thank you Broni, for all the help you have provided me, I really appreciate it. I have followed the steps, downloaded the program, and posted the logs in my new topic here.



#9 Broni

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Posted 27 July 2013 - 07:04 PM

thumbsup-thumbs-up-approve-ok-smiley-emo


My Website

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