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Tracking down FBI virus fragments left over from removal


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5 replies to this topic

#1 mpep556

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Posted 10 July 2013 - 05:49 PM

I have (mostly) removed a FBI virus from my computer.(the version that reboots immediately if you try to run in safemode)  Everything seemed to be working ok then I had some problems with installing a program that had worked fine before the virus.  I noticed when I open a command prompt I get:

 

cmd_pic.jpg

 

So it looks like I still have part of the virus that was trying to launch "jstUg5W.exe" that was removed by SuperAntispyware.  I have replaced the file cmd.exe in System32 and it still pops up as shown.  I have also ran a system repair with an OEM installation disk.  I am trying to avoid needing to do a clean reinstall, and my system restore points are gone.

 

I was hoping that someone could give me some ideas on where to look to fix this problem.

 

Windows 7 Home Premium SP1 64bit

 

Thanks


Edited by hamluis, 10 July 2013 - 06:11 PM.
Moved from Win 7 to Am I infected - Hamluis.


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#2 Broni

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Posted 10 July 2013 - 07:35 PM

Welcome aboard p22002758.gif

 

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size

Click Go and post the result.

p22002970.gif Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

p22002970.gifDownload Malwarebytes Anti-Rootkit from HERE to your Desktop.
  • Unzip downloaded file.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • DO NOT click on the Cleanup button. Simply exit the program.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt


p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.


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#3 mpep556

mpep556
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Posted 11 July 2013 - 09:31 PM

Thanks for the help.  Here are the logs of the programs.

 

Checkup:

 

 Results of screen317's Security Check version 0.99.68 
 Windows 7 Service Pack 1 x64 (UAC is disabled!) 
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled! 
Norton 360   
 WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
 Java™ 6 Update 29 
 Java version out of Date!
 Adobe Flash Player 11.7.700.224 
 Mozilla Firefox (22.0)
 Google Chrome 27.0.1453.116 
 Google Chrome 28.0.1500.71 
````````Process Check: objlist.exe by Laurent```````` 
 Norton ccSvcHst.exe
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 30% Defragment your hard drive soon! (Do NOT defrag if SSD!)
````````````````````End of Log``````````````````````
 

 

FSS:

 

Farbar Service Scanner Version: 10-07-2013 01
Ran by Mike (administrator) on 11-07-2013 at 20:22:51
Running from "C:\Users\Mike\Desktop\FarBar"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.

Windows Firewall:
=============

Firewall Disabled Policy:
==================

System Restore:
============

System Restore Disabled Policy:
========================

Action Center:
============

Windows Update:
============

Windows Autoupdate Disabled Policy:
============================

Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.

Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1

Other Services:
==============

File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\ipnathlp.dll => MD5 is legit
C:\Windows\System32\iphlpsvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit

**** End of log ****

 

MiniToolBox:

 

MiniToolBox by Farbar  Version: 16-06-2013
Ran by Mike (administrator) on 11-07-2013 at 20:32:20
Running from "C:\Users\Mike\Desktop\MiniToolBar"
Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

========================= Hosts content: =================================

 

========================= IP Configuration: ================================

Broadcom NetLink ™ Gigabit Ethernet = Local Area Connection (Connected)
DW1525 (802.11n) WLAN PCIe Card = Wireless Network Connection (Media disconnected)

# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled

popd
# End of IPv4 configuration

 

Windows IP Configuration

   Host Name . . . . . . . . . . . . : Main
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Broadcom NetLink ™ Gigabit Ethernet
   Physical Address. . . . . . . . . : 84-2B-2B-99-11-2E
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::980e:77ce:3c3:e41%11(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.1.2(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Thursday, July 11, 2013 6:40:12 PM
   Lease Expires . . . . . . . . . . : Friday, July 12, 2013 6:40:07 PM
   Default Gateway . . . . . . . . . : 192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 293874475
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-14-21-B1-46-84-2B-2B-99-11-2E
   DNS Servers . . . . . . . . . . . : 192.168.1.1
   NetBIOS over Tcpip. . . . . . . . : Enabled

Wireless LAN adapter Wireless Network Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : DW1525 (802.11n) WLAN PCIe Card
   Physical Address. . . . . . . . . : C4-46-19-86-20-C8
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{7DF26ED0-3BA4-4D03-8D67-7C354EC59316}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{87753C04-AC61-431F-80A4-FDA23BF78A47}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  UnKnown
Address:  192.168.1.1

Name:    google.com
Addresses:  2607:f8b0:4009:804::1006
   74.125.225.73
   74.125.225.78
   74.125.225.64
   74.125.225.65
   74.125.225.66
   74.125.225.67
   74.125.225.68
   74.125.225.69
   74.125.225.70
   74.125.225.71
   74.125.225.72

Pinging google.com [74.125.225.135] with 32 bytes of data:
Reply from 74.125.225.135: bytes=32 time=36ms TTL=52
Reply from 74.125.225.135: bytes=32 time=37ms TTL=52

Ping statistics for 74.125.225.135:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 36ms, Maximum = 37ms, Average = 36ms
Server:  UnKnown
Address:  192.168.1.1

Name:    yahoo.com
Addresses:  98.138.253.109
   98.139.183.24
   206.190.36.45

Pinging yahoo.com [98.139.183.24] with 32 bytes of data:
Reply from 98.139.183.24: bytes=32 time=46ms TTL=47
Reply from 98.139.183.24: bytes=32 time=45ms TTL=47

Ping statistics for 98.139.183.24:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 45ms, Maximum = 46ms, Average = 45ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 11...84 2b 2b 99 11 2e ......Broadcom NetLink ™ Gigabit Ethernet
  2...c4 46 19 86 20 c8 ......DW1525 (802.11n) WLAN PCIe Card
  1...........................Software Loopback Interface 1
 13...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 14...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
 16...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1      192.168.1.2     20
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link       192.168.1.2    276
      192.168.1.2  255.255.255.255         On-link       192.168.1.2    276
    192.168.1.255  255.255.255.255         On-link       192.168.1.2    276
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link       192.168.1.2    276
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link       192.168.1.2    276
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  1    306 ::1/128                  On-link
 11    276 fe80::/64                On-link
 11    276 fe80::980e:77ce:3c3:e41/128
                                    On-link
  1    306 ff00::/8                 On-link
 11    276 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 06 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 07 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [152864] (Apple Inc.)
Catalog5 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 09 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog5 06 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog5 07 C:\Program Files\Bonjour\mdnsNSP.dll [193824] (Apple Inc.)
x64-Catalog5 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog5 09 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (07/11/2013 07:04:27 PM) (Source: Customer Experience Improvement Program) (User: )
Description: 80004005

Error: (07/11/2013 06:41:17 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (07/11/2013 06:38:40 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (07/10/2013 08:41:18 PM) (Source: Customer Experience Improvement Program) (User: )
Description: 80004005

Error: (07/10/2013 05:30:40 PM) (Source: Application Hang) (User: )
Description: The program instcore.exe version 0.0.0.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 1764

Start Time: 01ce7db281b789fc

Termination Time: 0

Application Path: C:\Users\Mike\AppData\Local\Temp\ans_install_tmp7344\instcore.exe

Report Id: f4d23fc2-e9a7-11e2-be3d-842b2b99112e

Error: (07/10/2013 05:12:18 PM) (Source: CltMngSvc) (User: )
Description: CltMngSvcServiceInstall: Fail to Start serviceSearch Protect by Conduit Updater (Error: 1056)

Error: (07/10/2013 05:12:02 PM) (Source: CltMngSvc) (User: )
Description: CltMngSvcServiceInstall: Fail to Start serviceSearch Protect by Conduit Updater (Error: 1056)

Error: (07/10/2013 05:10:25 PM) (Source: Application Hang) (User: )
Description: The program instcore.exe version 0.0.0.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 8c4

Start Time: 01ce7db107790ca8

Termination Time: 4

Application Path: C:\Users\Mike\AppData\Local\Temp\ans_install_tmp6900\instcore.exe

Report Id: 1ffff59e-e9a5-11e2-be3d-842b2b99112e

Error: (07/10/2013 04:56:57 PM) (Source: Application Hang) (User: )
Description: The program instcore.exe version 0.0.0.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: fe8

Start Time: 01ce7dafbd261b2b

Termination Time: 16

Application Path: C:\Users\Mike\AppData\Local\Temp\ans_install_tmp6692\instcore.exe

Report Id: 3eb5e399-e9a3-11e2-be3d-842b2b99112e

Error: (07/10/2013 04:49:53 PM) (Source: Application Hang) (User: )
Description: The program instcore.exe version 0.0.0.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 1e6c

Start Time: 01ce7daeea8981fb

Termination Time: 0

Application Path: C:\Users\Mike\AppData\Local\Temp\ans_install_tmp8092\instcore.exe

Report Id: 43aacf67-e9a2-11e2-be3d-842b2b99112e

System errors:
=============
Error: (07/11/2013 06:43:09 PM) (Source: Service Control Manager) (User: )
Description: The DgiVecp service failed to start due to the following error:
%%20

Error: (07/11/2013 06:43:03 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service.

Error: (07/11/2013 06:40:27 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
SymIM

Error: (07/11/2013 06:40:08 PM) (Source: Service Control Manager) (User: )
Description: The DgiVecp service failed to start due to the following error:
%%20

Error: (07/11/2013 06:38:19 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
SymIM

Error: (07/11/2013 06:37:56 PM) (Source: Service Control Manager) (User: )
Description: The DgiVecp service failed to start due to the following error:
%%20

Error: (07/10/2013 09:20:16 PM) (Source: volsnap) (User: )
Description: The shadow copies of volume C: were aborted because the shadow copy storage could not grow due to a user imposed limit.

Error: (07/10/2013 03:57:26 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service.

Error: (07/10/2013 03:57:08 PM) (Source: Service Control Manager) (User: )
Description: The DgiVecp service failed to start due to the following error:
%%20

Error: (07/10/2013 03:56:56 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service.

Microsoft Office Sessions:
=========================
Error: (07/11/2013 07:04:27 PM) (Source: Customer Experience Improvement Program)(User: )
Description: 80004005

Error: (07/11/2013 06:41:17 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (07/11/2013 06:38:40 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (07/10/2013 08:41:18 PM) (Source: Customer Experience Improvement Program)(User: )
Description: 80004005

Error: (07/10/2013 05:30:40 PM) (Source: Application Hang)(User: )
Description: instcore.exe0.0.0.0176401ce7db281b789fc0C:\Users\Mike\AppData\Local\Temp\ans_install_tmp7344\instcore.exef4d23fc2-e9a7-11e2-be3d-842b2b99112e

Error: (07/10/2013 05:12:18 PM) (Source: CltMngSvc)(User: )
Description: CltMngSvcServiceInstall: Fail to Start serviceSearch Protect by Conduit Updater (Error: 1056)

Error: (07/10/2013 05:12:02 PM) (Source: CltMngSvc)(User: )
Description: CltMngSvcServiceInstall: Fail to Start serviceSearch Protect by Conduit Updater (Error: 1056)

Error: (07/10/2013 05:10:25 PM) (Source: Application Hang)(User: )
Description: instcore.exe0.0.0.08c401ce7db107790ca84C:\Users\Mike\AppData\Local\Temp\ans_install_tmp6900\instcore.exe1ffff59e-e9a5-11e2-be3d-842b2b99112e

Error: (07/10/2013 04:56:57 PM) (Source: Application Hang)(User: )
Description: instcore.exe0.0.0.0fe801ce7dafbd261b2b16C:\Users\Mike\AppData\Local\Temp\ans_install_tmp6692\instcore.exe3eb5e399-e9a3-11e2-be3d-842b2b99112e

Error: (07/10/2013 04:49:53 PM) (Source: Application Hang)(User: )
Description: instcore.exe0.0.0.01e6c01ce7daeea8981fb0C:\Users\Mike\AppData\Local\Temp\ans_install_tmp8092\instcore.exe43aacf67-e9a2-11e2-be3d-842b2b99112e

=========================== Installed Programs ============================

3Dconnexion 3DxSoftware (x64 Edition) (Version: 3.15.6)
3Dconnexion 3DxWare (x64) (Version: 6.15.0004)
3Dconnexion Add-In for AutoCAD 2007 - 2010 (Version: 4.5.1)
3Dconnexion Add-In for Inventor 11 - 2013 (Version: 1.10.1)
3Dconnexion Add-In for Solid Edge V18 - ST4 (Version: 2.20.1)
3Dconnexion Add-In for SolidWorks 2005 - 2012 (x64) (Version: 2.21.1)
3Dconnexion Add-On for XSI v5.0 - 2013 (Version: 2.9.1)
3Dconnexion Collage (Version: 1.3.0)
3Dconnexion Extension for SketchUp (Version: 3.1.3)
3Dconnexion Plug-In for 3ds Max v9 - 2013 (Version: 5.4.1)
3Dconnexion Plug-in for Acrobat 3D (Version: 1.2.0)
3Dconnexion Plug-In for Maya v8.5 - 2013 (Version: 4.1.1)
3Dconnexion Plug-In for NX v3.0 - v8.0 (Version: 2.11.0)
3Dconnexion Plug-In for Photoshop CS3 - CS6 (Version: 2.3.0)
3Dconnexion Plug-In for Pro/ENGINEER Wildfire 3.0 - Creo 2.0 (Version: 1.11.0)
3Dconnexion Trainer (Version: 3.2.0)
7-Zip 9.20 (x64 edition) (Version: 9.20.00.0)
Adobe Acrobat 4.0 (Version: 4.0)
Adobe AIR (Version: 2.7.0.19530)
Adobe Flash Player 11 ActiveX (Version: 11.7.700.224)
Adobe Flash Player 11 Plugin (Version: 11.7.700.224)
Adobe Reader X (10.1.7) (Version: 10.1.7)
AnswerWorks Runtime
ArcGIS Explorer Desktop (Version: 10.0.1750)
ATI Catalyst Control Center (Version: 2.010.0113.2207)
AVS Video Editor 6 (Version: 6.3.2.234)
BELKIN F5U109 (Version: 2.01)
Best Buy pc app (Version: 3.0.0.0)
BitTorrent (Version: 7.6.1)
BitTorrentControl_v12 Toolbar (Version: 6.9.0.16)
Bonjour (Version: 2.0.4.0)
Call of Duty: Modern Warfare 2
Call of Duty: Modern Warfare 2 - Multiplayer
Catalyst Control Center - Branding (Version: 1.00.0000)
Catalyst Control Center Core Implementation (Version: 2010.0113.2208.39662)
Catalyst Control Center Graphics Full Existing (Version: 2010.0113.2208.39662)
Catalyst Control Center Graphics Full New (Version: 2010.0113.2208.39662)
Catalyst Control Center Graphics Light (Version: 2010.0113.2208.39662)
Catalyst Control Center Graphics Previews Common (Version: 2010.0113.2208.39662)
Catalyst Control Center Graphics Previews Vista (Version: 2010.0113.2208.39662)
Catalyst Control Center InstallProxy (Version: 2010.0113.2208.39662)
Catalyst Control Center Localization All (Version: 2010.0113.2208.39662)
CCC Help Chinese Standard (Version: 2010.0113.2207.39662)
CCC Help Chinese Traditional (Version: 2010.0113.2207.39662)
CCC Help Czech (Version: 2010.0113.2207.39662)
CCC Help Danish (Version: 2010.0113.2207.39662)
CCC Help Dutch (Version: 2010.0113.2207.39662)
CCC Help English (Version: 2010.0113.2207.39662)
CCC Help Finnish (Version: 2010.0113.2207.39662)
CCC Help French (Version: 2010.0113.2207.39662)
CCC Help German (Version: 2010.0113.2207.39662)
CCC Help Greek (Version: 2010.0113.2207.39662)
CCC Help Hungarian (Version: 2010.0113.2207.39662)
CCC Help Italian (Version: 2010.0113.2207.39662)
CCC Help Japanese (Version: 2010.0113.2207.39662)
CCC Help Korean (Version: 2010.0113.2207.39662)
CCC Help Norwegian (Version: 2010.0113.2207.39662)
CCC Help Polish (Version: 2010.0113.2207.39662)
CCC Help Portuguese (Version: 2010.0113.2207.39662)
CCC Help Russian (Version: 2010.0113.2207.39662)
CCC Help Spanish (Version: 2010.0113.2207.39662)
CCC Help Swedish (Version: 2010.0113.2207.39662)
CCC Help Thai (Version: 2010.0113.2207.39662)
CCC Help Turkish (Version: 2010.0113.2207.39662)
ccc-core-static (Version: 2010.0113.2208.39662)
ccc-utility64 (Version: 2010.0113.2208.39662)
Compatibility Pack for the 2007 Office system (Version: 12.0.6612.1000)
Consumer In-Home Service Agreement (Version: 2.0.0)
CoolingTech version 2.0 (Version: 2.0)
D3DX10 (Version: 15.4.2368.0902)
DAEMON Tools Lite (Version: 4.47.1.0335)
Daniusoft DVD Ripper(Build 2.4.0.2)
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Dell DataSafe Local Backup - Support Software (Version: 9.4.60)
Dell DataSafe Local Backup (Version: 9.4.60)
Dell Dock (Version: 2.0)
Dell Edoc Viewer (Version: 1.0.0)
Dell Getting Started Guide (Version: 1.00.0000)
Dell Support Center (Version: 3.2.6032.125)
DirectXInstallService (Version: 9.0.2)
DjVuLibre+DjView (Version: 3.5.23b+4.6)
eDrawings for Pro/ENGINEER (64-bit) (Version: 8.0)
EMC 10 Content (Version: 1.0.035)
EMCGadgets64 (Version: 1.0.302)
FLAC to MP3 Converter 6.1.8
Free RAR Extract Frog (Version: 4.70)
Fundamentals of SolidWorks® 2011 (Version: 2.1)
GerberLogix (Version: 2.4.0)
Google Chrome (Version: 28.0.1500.71)
Google Chrome Frame (Version: 28.0.1500.71)
Google Earth (Version: 7.0.3.8542)
Google SketchUp 8 (Version: 3.0.11752)
Google Toolbar for Internet Explorer (Version: 1.0.0)
Google Toolbar for Internet Explorer (Version: 7.5.4209.2358)
Google Update Helper (Version: 1.3.21.145)
GoToAssist 8.0.0.514
HandBrake 0.9.5 (Version: 0.9.5)
Home Designer Suite 2014 (Version: 15.2.0.0)
IGES Import for AutoCAD
Image Plugin (Version: 3.04.0226)
ImgBurn (Version: 2.5.5.0)
Intel® Control Center (Version: 1.2.0.1006)
Intel® Rapid Storage Technology (Version: 9.5.0.1037)
Internet Explorer Toolbar 4.9 by SweetPacks (Version: 4.9.0000)
Internet TV for Windows Media Center (Version: 4.2.2.0)
ISO2Disc 1.02
Japanese Fonts Support For Adobe Reader X (Version: 10.0.0)
Java Auto Updater (Version: 2.0.6.1)
Java™ 6 Update 20 (64-bit) (Version: 6.0.200)
Java™ 6 Update 29 (Version: 6.0.290)
Junk Mail filter update (Version: 15.4.3502.0922)
Kazoo Player
Logitech Gaming Software (Version: 8.40.83)
Logitech Gaming Software 8.40 (Version: 8.40.83)
Logitech Harmony Remote Software 7 (Version: 7.6.0.8)
Logitech Harmony Remote Software 7 (Version: 7.7.0.0)
Maintenance Samsung SCX-4623 Series
MapSource - City Select North America v6 (Version: 6.01)
MapSource - City Select North America v7 Update (Version: 7.00)
MapSource (Version: 6.5)
McCAD GView (Version: 2.5.0.23)
Mechanical Desktop 5 (Version: 5.0.90.9)
Microsoft .NET Framework 4.5 (Version: 4.5.50709)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Mouse and Keyboard Center (Version: 1.1.500.0)
Microsoft Office 2003 Web Components (Version: 12.0.6213.1000)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Click-to-Run 2010 (Version: 14.0.4763.1000)
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Groove MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office InfoPath MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.6029.1000)
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Professional Plus 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proofing (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Word MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Search Enhancement Pack (Version: 3.0.133.0)
Microsoft Silverlight (Version: 5.1.20513.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.59192)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.30319 (Version: 10.0.30319)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319 (Version: 10.0.30319)
Microsoft Visual Studio 2005 Remote Debugger Light (x64) - ENU
Microsoft Visual Studio 2005 Remote Debugger Light (x64) - ENU (Version: 8.0.52572)
Microsoft Visual Studio 2005 Tools for Applications - ENU
Microsoft Visual Studio 2005 Tools for Applications - ENU (Version: 8.0.50727.146)
MicroViewer (Version: 2011-08-30_2.2a)
MotoHelper 2.1.32 Driver 5.4.0 (Version: 2.1.32)
MotoHelper MergeModules (Version: 1.0.0)
MotoHelper MergeModules (Version: 1.2.0)
Motorola Mobile Drivers Installation 5.4.0 (Version: 5.4.0)
Mozilla Firefox 22.0 (x86 en-US) (Version: 22.0)
Mozilla Maintenance Service (Version: 22.0)
Mp3tag v2.50 (Version: v2.50)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
Multimedia Card Reader (Version: 1.4.915.1)
Norton 360 (Version: 6.4.1.14)
Novarm DipTrace (Version: 2.1)
PCB123 V4.1.20 (Version: 4.1.20)
PicoLog (Version: 5.21.5)
PicoScope 6 (Version: 6.4.92)
PL-2303 USB-to-Serial (Version: 1.3.0)
Portal 2
QuickLOAD
Realtek High Definition Audio Driver (Version: 6.0.1.5953)
RegHunter (Version: 1.2.2.1568)
Remote Control USB Driver (Version: 2.3.2.317)
Roxio Activation Module (Version: 1.0)
Roxio BackOnTrack (Version: 1.3.0)
Roxio Central Audio (Version: 3.8.0)
Roxio Central Copy (Version: 3.8.0)
Roxio Central Core (Version: 3.8.0)
Roxio Central Data (Version: 3.8.0)
Roxio Central Tools (Version: 3.8.0)
Roxio Easy CD and DVD Burning (Version: 10.3)
Roxio Easy CD and DVD Burning (Version: 10.3.106)
Roxio Express Labeler 3 (Version: 3.2.1)
Roxio File Backup (Version: 1.3.0)
Roxio Update Manager (Version: 6.0.0)
Samsung AnyWeb Print (Version: 1.0)
Samsung AnyWeb Print (Version: 1.1.21.0)
SAMSUNG Dr.Printer  (Version: 1.00.0000)
Samsung Network PC Fax (Version: 1.3.99.2)
Seagate DiscWizard (Version: 11.0.8326)
Search Protect by conduit (Version: 1.5.0.71)
Skins (Version: 2010.0113.2208.39662)
SolidWorks 2012 x64 Edition SP04 (Version: 20.140.64)
SolidWorks 2012 x64 Edition SP04 (Version: 20.4.0.64)
SolidWorks eDrawings 2012 x64 Edition SP04 (Version: 12.4.108)
SolidWorks Explorer 2012 SP04 x64 Edition (Version: 20.40.64)
SolidWorks Flow Simulation 2012 SP04 x64 Edition  (Version: 20.40.65)
Sonic CinePlayer Decoder Pack (Version: 4.3.0)
Sony Picture Utility (Version: 1.0.00.14080)
SpyHunter (Version: 4.12.13.4202)
Staples USB-to-Serial Adapter 2.04 (Version: 2.04)
Steam (Version: 1.0.0.0)
SUPERAntiSpyware (Version: 5.6.1020)
SweetPacks Updater Service (Version: 4.0.5.4)
Trustworthy Toolbar (Version: 6.13.3.505)
TurboCAD Professional 15 (Version: 15.2)
Update for Microsoft .NET Framework 4.5 (KB2750147) (Version: 1)
Update for Microsoft .NET Framework 4.5 (KB2805221) (Version: 1)
Update for Microsoft .NET Framework 4.5 (KB2805226) (Version: 1)
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553092)
Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553378) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
Update for Microsoft Office 2010 (KB2598242) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687503) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687509) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2767886) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2597090) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2687623) 32-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2598240) 32-Bit Edition
Update for Microsoft SharePoint Workspace 2010 (KB2589371) 32-Bit Edition
Updater By SweetPacks 2.0.0.586 (Version: 2.0.0.586)
VD64Inst (Version: 1.00.0000)
VLC media player 1.1.4 (Version: 1.1.4)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3502.0922)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Messenger (Version: 15.4.3502.0922)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3502.0922)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live Sync (Version: 14.0.8089.726)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3502.0922)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
Windows Media Center Add-in for Flash (Version: 4.1.2.0)
WinX DVD Ripper Platinum 6.0.2
WinX Free DVD Ripper 4.5.12
WinX HD Video Converter Deluxe 3.10.3

========================= Devices: ================================

Name: Symantec Network Security Intermediate Filter Driver
Description: Symantec Network Security Intermediate Filter Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: SymIM
Problem: : This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)
Resolution: The device is installed incorrectly. The problem could be a hardware failure, or a new driver might be needed.
Devices stay in this state if they have been prepared for removal.
After you remove the device, this error disappears.Remove the device, and this error should be resolved.

Name: Microsoft Virtual WiFi Miniport Adapter
Description: Microsoft Virtual WiFi Miniport Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: vwifimp
Problem: : This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)
Resolution: Update the driver

========================= Memory info: ===================================

Percentage of memory in use: 19%
Total physical RAM: 16343.08 MB
Available physical RAM: 13235.7 MB
Total Pagefile: 32684.34 MB
Available Pagefile: 29357.05 MB
Total Virtual: 4095.88 MB
Available Virtual: 3966.55 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:1386.34 GB) (Free:927.48 GB) NTFS
4 Drive f: (HD2) (Fixed) (Total:931.5 GB) (Free:732.16 GB) NTFS

========================= Users: ========================================

User accounts for \\MAIN

Administrator            Guest                    Mike                    

**** End of log ****

 

MBAM:

 

Malwarebytes Anti-Malware (Trial) 1.75.0.1300
www.malwarebytes.org

Database version: v2013.07.11.08

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 8.0.7601.17514
Mike :: MAIN [administrator]

Protection: Enabled

7/11/2013 8:34:49 PM
mbam-log-2013-07-11 (20-34-49).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 248717
Time elapsed: 3 minute(s), 46 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 1
HKLM\SYSTEM\CurrentControlSet\Services\IBUpdaterService (PUP.InstallBrain) -> Quarantined and deleted successfully.

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 2
C:\Users\Mike\Templates\2433f433 (Trojan.Agent.TPL) -> Quarantined and deleted successfully.
C:\Users\Mike\AppData\Roaming\2433f433 (Trojan.Agent.TPL) -> Quarantined and deleted successfully.

(end)

 

MBAR:

 

Malwarebytes Anti-Rootkit BETA 1.06.0.1004
www.malwarebytes.org

Database version: v2013.07.11.08

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 8.0.7601.17514
Mike :: MAIN [administrator]

7/11/2013 9:23:44 PM
mbar-log-2013-07-11 (21-23-44).txt

Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUM | P2P
Scan options disabled: PUP
Objects scanned: 288833
Time elapsed: 20 minute(s), 15 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 6
c:\$Recycle.Bin\S-1-5-18\$a1b070a2b7bc08951fff6f73a61b2f71\U (Trojan.Siredef.C) -> No action taken.
c:\$Recycle.Bin\S-1-5-21-3899924208-1933628906-2932004209-1001\$a1b070a2b7bc08951fff6f73a61b2f71\U (Trojan.Siredef.C) -> No action taken.
c:\$Recycle.Bin\S-1-5-18\$a1b070a2b7bc08951fff6f73a61b2f71\L (Trojan.Siredef.C) -> No action taken.
c:\$Recycle.Bin\S-1-5-21-3899924208-1933628906-2932004209-1001\$a1b070a2b7bc08951fff6f73a61b2f71\L (Trojan.Siredef.C) -> No action taken.
c:\$Recycle.Bin\S-1-5-18\$a1b070a2b7bc08951fff6f73a61b2f71 (Trojan.Siredef.C) -> No action taken.
c:\$Recycle.Bin\S-1-5-21-3899924208-1933628906-2932004209-1001\$a1b070a2b7bc08951fff6f73a61b2f71 (Trojan.Siredef.C) -> No action taken.

Files Detected: 2
c:\$Recycle.Bin\S-1-5-18\$a1b070a2b7bc08951fff6f73a61b2f71\@ (Trojan.Siredef.C) -> No action taken.
c:\$Recycle.Bin\S-1-5-21-3899924208-1933628906-2932004209-1001\$a1b070a2b7bc08951fff6f73a61b2f71\@ (Trojan.Siredef.C) -> No action taken.

Physical Sectors Detected: 0
(No malicious items detected)

(end)

 

System Log:

 

---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.06.0.1004

© Malwarebytes Corporation 2011-2012

OS version: 6.1.7601 Windows 7 Service Pack 1 x64

Account is Administrative

Internet Explorer version: 8.0.7601.17514

Java version: 1.6.0_29

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, F:\ DRIVE_FIXED, Q:\ DRIVE_FIXED
CPU speed: 2.926000 GHz
Memory total: 17136959488, free: 14410280960

Downloaded database version: v2013.07.11.08
Initializing...
------------ Kernel report ------------
     07/11/2013 21:23:40
------------ Loaded modules -----------
\SystemRoot\system32\ntoskrnl.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kdcom.dll
\SystemRoot\system32\mcupdate_GenuineIntel.dll
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\CLFS.SYS
\SystemRoot\system32\CI.dll
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\system32\drivers\ACPI.sys
\SystemRoot\system32\drivers\WMILIB.SYS
\SystemRoot\system32\drivers\msisadrv.sys
\SystemRoot\system32\drivers\pci.sys
\SystemRoot\system32\drivers\vdrvroot.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\system32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\system32\drivers\iaStor.sys
\SystemRoot\system32\drivers\amdxata.sys
\SystemRoot\system32\drivers\fltmgr.sys
\SystemRoot\system32\drivers\fileinfo.sys
\SystemRoot\system32\drivers\N360x64\0604010.00E\SYMDS64.SYS
\SystemRoot\system32\drivers\N360x64\0604010.00E\SYMEFA64.SYS
\SystemRoot\System32\Drivers\PxHlpa64.sys
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\System32\Drivers\msrpc.sys
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\System32\Drivers\cng.sys
\SystemRoot\System32\drivers\pcw.sys
\SystemRoot\System32\Drivers\Fs_Rec.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\Drivers\ksecpkg.sys
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\system32\DRIVERS\timntr.sys
\SystemRoot\system32\drivers\volsnap.sys
\SystemRoot\system32\DRIVERS\tdrpman.sys
\SystemRoot\System32\Drivers\spldr.sys
\SystemRoot\system32\DRIVERS\snapman.sys
\SystemRoot\System32\drivers\rdyboost.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\System32\drivers\hwpolicy.sys
\SystemRoot\System32\DRIVERS\fvevol.sys
\SystemRoot\system32\drivers\disk.sys
\SystemRoot\system32\drivers\CLASSPNP.SYS
\SystemRoot\system32\DRIVERS\dtsoftbus01.sys
\SystemRoot\system32\DRIVERS\cdrom.sys
\SystemRoot\system32\drivers\N360x64\0604010.00E\ccSetx64.sys
\SystemRoot\System32\Drivers\N360x64\0604010.00E\SRTSP64.SYS
\SystemRoot\system32\drivers\N360x64\0604010.00E\Ironx64.SYS
\SystemRoot\system32\drivers\N360x64\0604010.00E\SRTSPX64.SYS
\??\C:\Windows\system32\Drivers\SYMEVENT64x86.SYS
\??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_6.1.2.10\Definitions\VirusDefs\20130711.009\EX64.SYS
\??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_6.1.2.10\Definitions\VirusDefs\20130711.009\ENG64.SYS
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\System32\drivers\vga.sys
\SystemRoot\System32\drivers\VIDEOPRT.SYS
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\System32\DRIVERS\RDPCDD.sys
\SystemRoot\system32\drivers\rdpencdd.sys
\SystemRoot\system32\drivers\rdprefmp.sys
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\DRIVERS\wfplwf.sys
\SystemRoot\system32\DRIVERS\pacer.sys
\SystemRoot\system32\DRIVERS\vwififlt.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\wanarp.sys
\SystemRoot\system32\DRIVERS\termdd.sys
\SystemRoot\System32\Drivers\N360x64\0604010.00E\SYMNETS.SYS
\??\C:\Program Files\SUPERAntiSpyware\SASKUTIL64.SYS
\??\C:\Program Files\SUPERAntiSpyware\SASDIFSV64.SYS
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\system32\DRIVERS\mssmbios.sys
\??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_6.1.2.10\Definitions\IPSDefs\20130711.001\IDSvia64.sys
\??\C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys
\??\C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys
\SystemRoot\System32\drivers\discache.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\system32\DRIVERS\blbdrive.sys
\??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_6.1.2.10\Definitions\BASHDefs\20130702.001\BHDrvx64.sys
\SystemRoot\system32\DRIVERS\tunnel.sys
\SystemRoot\system32\DRIVERS\intelppm.sys
\SystemRoot\system32\DRIVERS\atikmpag.sys
\SystemRoot\system32\DRIVERS\atipmdag.sys
\SystemRoot\System32\drivers\dxgkrnl.sys
\SystemRoot\System32\drivers\dxgmms1.sys
\SystemRoot\system32\DRIVERS\HDAudBus.sys
\SystemRoot\system32\DRIVERS\HECIx64.sys
\SystemRoot\system32\drivers\usbehci.sys
\SystemRoot\system32\drivers\USBPORT.SYS
\SystemRoot\system32\DRIVERS\1394ohci.sys
\SystemRoot\system32\DRIVERS\athrx.sys
\SystemRoot\system32\DRIVERS\vwifibus.sys
\SystemRoot\system32\DRIVERS\k57nd60a.sys
\SystemRoot\system32\DRIVERS\CompositeBus.sys
\SystemRoot\system32\DRIVERS\AgileVpn.sys
\SystemRoot\system32\DRIVERS\rasl2tp.sys
\SystemRoot\system32\DRIVERS\ndistapi.sys
\SystemRoot\system32\DRIVERS\ndiswan.sys
\SystemRoot\system32\DRIVERS\raspppoe.sys
\SystemRoot\system32\DRIVERS\raspptp.sys
\SystemRoot\system32\DRIVERS\rassstp.sys
\SystemRoot\system32\DRIVERS\kbdclass.sys
\SystemRoot\system32\DRIVERS\mouclass.sys
\SystemRoot\system32\DRIVERS\swenum.sys
\SystemRoot\system32\DRIVERS\ks.sys
\SystemRoot\system32\DRIVERS\umbus.sys
\SystemRoot\system32\DRIVERS\usbhub.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\system32\drivers\AtiHdmi.sys
\SystemRoot\system32\drivers\portcls.sys
\SystemRoot\system32\drivers\drmk.sys
\SystemRoot\system32\drivers\ksthunk.sys
\SystemRoot\system32\drivers\RTKVHD64.sys
\SystemRoot\system32\DRIVERS\IntcDAud.sys
\SystemRoot\system32\DRIVERS\usbccgp.sys
\SystemRoot\system32\DRIVERS\USBD.SYS
\SystemRoot\system32\DRIVERS\hidusb.sys
\SystemRoot\system32\DRIVERS\HIDCLASS.SYS
\SystemRoot\system32\DRIVERS\HIDPARSE.SYS
\SystemRoot\system32\DRIVERS\LGSHidFilt.Sys
\SystemRoot\system32\DRIVERS\mouhid.sys
\SystemRoot\system32\DRIVERS\kbdhid.sys
\SystemRoot\system32\drivers\USBSTOR.SYS
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\Dxapi.sys
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\Drivers\dump_iaStor.sys
\SystemRoot\System32\Drivers\dump_dumpfve.sys
\SystemRoot\system32\DRIVERS\monitor.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\System32\cdd.dll
\SystemRoot\system32\drivers\luafv.sys
\??\C:\Windows\system32\drivers\mbam.sys
\SystemRoot\system32\DRIVERS\tifsfilt.sys
\SystemRoot\system32\DRIVERS\Sftvollh.sys
\SystemRoot\system32\drivers\WudfPf.sys
\SystemRoot\system32\DRIVERS\lltdio.sys
\SystemRoot\system32\DRIVERS\nwifi.sys
\SystemRoot\system32\DRIVERS\ndisuio.sys
\SystemRoot\system32\DRIVERS\rspndr.sys
\SystemRoot\system32\drivers\HTTP.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\SystemRoot\system32\drivers\peauth.sys
\SystemRoot\System32\Drivers\secdrv.SYS
\SystemRoot\system32\DRIVERS\Sftfslh.sys
\SystemRoot\system32\DRIVERS\Sftplaylh.sys
\SystemRoot\System32\DRIVERS\srvnet.sys
\??\C:\Windows\system32\Drivers\SSPORT.sys
\SystemRoot\System32\drivers\tcpipreg.sys
\SystemRoot\System32\DRIVERS\srv2.sys
\SystemRoot\System32\DRIVERS\srv.sys
\SystemRoot\system32\DRIVERS\Sftredirlh.sys
\SystemRoot\System32\Drivers\fastfat.SYS
\SystemRoot\system32\DRIVERS\WUDFRd.sys
\SystemRoot\system32\drivers\spsys.sys
\??\C:\Windows\system32\drivers\mbamchameleon.sys
\??\C:\Windows\system32\drivers\mbamswissarmy.sys
\Windows\System32\ntdll.dll
\Windows\System32\smss.exe
\Windows\System32\apisetschema.dll
\Windows\System32\autochk.exe
\Windows\System32\clbcatq.dll
\Windows\System32\normaliz.dll
\Windows\System32\oleaut32.dll
\Windows\System32\shell32.dll
\Windows\System32\shlwapi.dll
\Windows\System32\user32.dll
\Windows\System32\ws2_32.dll
\Windows\System32\msvcrt.dll
\Windows\System32\difxapi.dll
\Windows\System32\imagehlp.dll
\Windows\System32\kernel32.dll
\Windows\System32\ole32.dll
\Windows\System32\setupapi.dll
\Windows\System32\imm32.dll
\Windows\System32\msctf.dll
\Windows\System32\lpk.dll
\Windows\System32\gdi32.dll
\Windows\System32\comdlg32.dll
\Windows\System32\usp10.dll
\Windows\System32\Wldap32.dll
\Windows\System32\rpcrt4.dll
\Windows\System32\sechost.dll
\Windows\System32\urlmon.dll
\Windows\System32\iertutil.dll
\Windows\System32\psapi.dll
\Windows\System32\wininet.dll
\Windows\System32\advapi32.dll
\Windows\System32\nsi.dll
\Windows\System32\devobj.dll
\Windows\System32\crypt32.dll
\Windows\System32\wintrust.dll
\Windows\System32\cfgmgr32.dll
\Windows\System32\comctl32.dll
\Windows\System32\KernelBase.dll
\Windows\System32\msasn1.dll
\Windows\SysWOW64\normaliz.dll
----------- End -----------
Done!
<<<1>>>
Upper Device Name: \Device\Harddisk5\DR5
Upper Device Object: 0xfffffa80128f8790
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\0000008f\
Lower Device Object: 0xfffffa80128c8060
Lower Device Driver Name: \Driver\USBSTOR\
<<<1>>>
Upper Device Name: \Device\Harddisk4\DR4
Upper Device Object: 0xfffffa80128f6060
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\0000008e\
Lower Device Object: 0xfffffa80128cb060
Lower Device Driver Name: \Driver\USBSTOR\
<<<1>>>
Upper Device Name: \Device\Harddisk3\DR3
Upper Device Object: 0xfffffa80128f4790
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\0000008d\
Lower Device Object: 0xfffffa80128af060
Lower Device Driver Name: \Driver\USBSTOR\
<<<1>>>
Upper Device Name: \Device\Harddisk2\DR2
Upper Device Object: 0xfffffa80128f3060
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\0000008c\
Lower Device Object: 0xfffffa80127df060
Lower Device Driver Name: \Driver\USBSTOR\
<<<1>>>
Upper Device Name: \Device\Harddisk1\DR1
Upper Device Object: 0xfffffa800de9e790
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\Ide\IAAStorageDevice-2\
Lower Device Object: 0xfffffa800dbd4050
Lower Device Driver Name: \Driver\iaStor\
<<<1>>>
Upper Device Name: \Device\Harddisk0\DR0
Upper Device Object: 0xfffffa800de98790
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\Ide\IAAStorageDevice-1\
Lower Device Object: 0xfffffa800dbd2050
Lower Device Driver Name: \Driver\iaStor\
<<<2>>>
Device number: 0, partition: 3
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xfffffa800de98790, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa800ddae930, DeviceName: Unknown, DriverName: \Driver\snapman\
DevicePointer: 0xfffffa800de982c0, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa800de98790, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa800dbd2050, DeviceName: \Device\Ide\IAAStorageDevice-1\, DriverName: \Driver\iaStor\
------------ End ----------
Alternate DeviceName: Unknown, DriverName: \Driver\partmgr\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
Device number: 0, partition: 3
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning drivers directory: C:\Windows\system32\drivers...
<<<2>>>
Device number: 0, partition: 3
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Done!
Drive 0
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: 86C69001

Partition information:

    Partition 0 type is Other (0xde)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 63  Numsec = 80262

    Partition 1 type is Primary (0x7)
    Partition is ACTIVE.
    Partition starts at LBA: 81920  Numsec = 22818816
    Partition file system is NTFS
    Partition is bootable

    Partition 2 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 22900736  Numsec = 2907373568

    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

Disk Size: 1500301910016 bytes
Sector size: 512 bytes

Scanning physical sectors of unpartitioned space on drive 0 (1-62-2930257168-2930277168)...
Done!
Physical Sector Size: 512
Drive: 1, DevicePointer: 0xfffffa800de9e790, DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa800de9e0b0, DeviceName: Unknown, DriverName: \Driver\snapman\
DevicePointer: 0xfffffa800de9e2c0, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa800de9e790, DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa800dbd4050, DeviceName: \Device\Ide\IAAStorageDevice-2\, DriverName: \Driver\iaStor\
------------ End ----------
Alternate DeviceName: Unknown, DriverName: \Driver\partmgr\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
Drive 1
Scanning MBR on drive 1...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: 7A3608A3

Partition information:

    Partition 0 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

    Partition 1 type is Extended with CSH (0x5)
    Partition is ACTIVE.
    Partition starts at LBA: 16065  Numsec = 1953504000
    Partition file system is NTFS
    Partition is not bootable

    Partition 2 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

Disk Size: 1000204886016 bytes
Sector size: 512 bytes

Done!
Physical Sector Size: 0
Drive: 2, DevicePointer: 0xfffffa80128f3060, DeviceName: \Device\Harddisk2\DR2\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa80128f3980, DeviceName: Unknown, DriverName: \Driver\snapman\
DevicePointer: 0xfffffa80128f3b90, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa80128f3060, DeviceName: \Device\Harddisk2\DR2\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa80127df060, DeviceName: \Device\0000008c\, DriverName: \Driver\USBSTOR\
------------ End ----------
Physical Sector Size: 0
Drive: 3, DevicePointer: 0xfffffa80128f4790, DeviceName: \Device\Harddisk3\DR3\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa80128f4560, DeviceName: Unknown, DriverName: \Driver\snapman\
DevicePointer: 0xfffffa80128f5040, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa80128f4790, DeviceName: \Device\Harddisk3\DR3\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa80128af060, DeviceName: \Device\0000008d\, DriverName: \Driver\USBSTOR\
------------ End ----------
Physical Sector Size: 0
Drive: 4, DevicePointer: 0xfffffa80128f6060, DeviceName: \Device\Harddisk4\DR4\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa80128f6980, DeviceName: Unknown, DriverName: \Driver\snapman\
DevicePointer: 0xfffffa80128f6b90, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa80128f6060, DeviceName: \Device\Harddisk4\DR4\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa80128cb060, DeviceName: \Device\0000008e\, DriverName: \Driver\USBSTOR\
------------ End ----------
Physical Sector Size: 0
Drive: 5, DevicePointer: 0xfffffa80128f8790, DeviceName: \Device\Harddisk5\DR5\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa80128f7450, DeviceName: Unknown, DriverName: \Driver\snapman\
DevicePointer: 0xfffffa80128d3040, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa80128f8790, DeviceName: \Device\Harddisk5\DR5\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa80128c8060, DeviceName: \Device\0000008f\, DriverName: \Driver\USBSTOR\
------------ End ----------
Infected: c:\$Recycle.Bin\S-1-5-18\$a1b070a2b7bc08951fff6f73a61b2f71\@ --> [Trojan.Siredef.C]
Infected: c:\$Recycle.Bin\S-1-5-21-3899924208-1933628906-2932004209-1001\$a1b070a2b7bc08951fff6f73a61b2f71\@ --> [Trojan.Siredef.C]
Infected: c:\$Recycle.Bin\S-1-5-18\$a1b070a2b7bc08951fff6f73a61b2f71\U --> [Trojan.Siredef.C]
Infected: c:\$Recycle.Bin\S-1-5-21-3899924208-1933628906-2932004209-1001\$a1b070a2b7bc08951fff6f73a61b2f71\U --> [Trojan.Siredef.C]
Infected: c:\$Recycle.Bin\S-1-5-18\$a1b070a2b7bc08951fff6f73a61b2f71\L --> [Trojan.Siredef.C]
Infected: c:\$Recycle.Bin\S-1-5-21-3899924208-1933628906-2932004209-1001\$a1b070a2b7bc08951fff6f73a61b2f71\L --> [Trojan.Siredef.C]
Infected: c:\$Recycle.Bin\S-1-5-18\$a1b070a2b7bc08951fff6f73a61b2f71 --> [Trojan.Siredef.C]
Infected: c:\$Recycle.Bin\S-1-5-21-3899924208-1933628906-2932004209-1001\$a1b070a2b7bc08951fff6f73a61b2f71 --> [Trojan.Siredef.C]
Scan finished
=======================================

Removal queue found; removal started
Removing c:\programdata\malwarebytes' anti-malware (portable)\mbr_0_i.mbam...
Removing c:\programdata\malwarebytes' anti-malware (portable)\bootstrap_0_1_81920_i.mbam...
Removing c:\programdata\malwarebytes' anti-malware (portable)\mbr_0_r.mbam...
Removing c:\programdata\malwarebytes' anti-malware (portable)\mbr_1_i.mbam...
Removing c:\programdata\malwarebytes' anti-malware (portable)\bootstrap_1_1_0_i.mbam...
Removing c:\programdata\malwarebytes' anti-malware (portable)\mbr_1_r.mbam...
Removal finished

 

RKill:

 

Rkill 2.5.4 by Lawrence Abrams (Grinler)
http://www.bleepingcomputer.com/
Copyright 2008-2013 BleepingComputer.com
More Information about Rkill can be found at this link:
 http://www.bleepingcomputer.com/forums/topic308364.html

Program started at: 07/11/2013 09:48:07 PM in x64 mode.
Windows Version: Windows 7 Home Premium Service Pack 1

Checking for Windows services to stop:

 * No malware services found to stop.

Checking for processes to terminate:

 * C:\Windows\twain_32\Samsung\SCX4623\Scan2Pc.exe (PID: 4892) [WD-HEUR]
 * C:\Windows\Samsung\PanelMgr\SSMMgr.exe (PID: 4720) [WD-HEUR]
 * C:\Windows\Samsung\PanelMgr\caller64.exe (PID: 4888) [WD-HEUR]

3 proccesses terminated!

Checking Registry for malware related settings:

 * Explorer Policy Removed:  NoActiveDesktopChanges [HKLM]

Backup Registry file created at:
 C:\Users\Mike\Desktop\rkill\rkill-07-11-2013-09-48-15.reg

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

Performing miscellaneous checks:

 * Windows Defender Disabled

   [HKLM\SOFTWARE\Microsoft\Windows Defender]
   "DisableAntiSpyware" = dword:00000001

Checking Windows Service Integrity:

 * Windows Defender (WinDefend) is not Running.
   Startup Type set to: Manual

Searching for Missing Digital Signatures:

 * No issues found.

Checking HOSTS File:

 * No issues found.

Program finished at: 07/11/2013 09:49:17 PM
Execution time: 0 hours(s), 1 minute(s), and 10 seconds(s)

 



#4 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,758 posts
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  • Local time:01:28 AM

Posted 11 July 2013 - 09:54 PM

You're infected with ZeroAccess rootkit.

It'll require elevated help.

 

Please follow the instructions in THIS GUIDE starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it HERE. Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.


My Website

My help doesn't cost a penny, but if you'd like to consider a donation, click DONATE

 


#5 mpep556

mpep556
  • Topic Starter

  • Members
  • 10 posts
  • OFFLINE
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Posted 12 July 2013 - 05:48 PM

Thanks again for the help.  I have posted the DDS logs over in Malware removal.  http://www.bleepingcomputer.com/forums/t/500912/zeroaccess-rootkit-dds-log-files/



#6 Broni

Broni

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Posted 12 July 2013 - 06:34 PM

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