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Pop up states "This computer is not running genuine windows"


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#1 kakmck

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Posted 10 July 2013 - 05:04 PM

Hi,  I have a Lenova Thinkpad model SL510 that I purchased almost 3 years ago, brand new right from the factory.  It came with Windows 7 Professional 32 bit operating system.  I have never reformatted the laptop, never touched the os.  I ran a  microsoft diagnostic tool but I don't understand the results: and don't know if I'm allowed to post it here.  I called Lenova but since the computer is out of warranty, they can't help me.  I hope someone here can help because I can not run updates, especially for microsoft security essentials. 



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#2 sikntired

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Posted 10 July 2013 - 05:23 PM

Hi kakmck,

 

Try the following and see if this helps: http://support.lenovo.com/en_US/diagnose-and-fix/detail.page?DocID=HT003881

 

 

Regards.............



#3 hamluis

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Posted 10 July 2013 - 05:27 PM

See http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_install/pre-installed-windows-7-shows-this-computer-is-not/7d405af7-28ed-4668-9055-704a8919e6a2 .

 

Louis

 






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