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Remove XP Anti-Virus 2013

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2 replies to this topic

#1 emarchion


  • Members
  • 1 posts
  • Local time:07:51 AM

Posted 10 July 2013 - 03:32 PM

I have a computer that I am working on that is running Windows XP.  It has become infected with the XP Anti-Virus 2013 virus.  I have booted into Safe mode.  I have run rkill and I have run TDSS and I still can't run the malwarebytes program to remove the virus.  


DDS.txt data:

DDS (Ver_2012-11-20.01) - NTFS_x86 NETWORK
Internet Explorer: 8.0.6001.18702
Run by Jennifer Klumph at 14:23:22 on 2013-07-10
Microsoft Windows XP Professional  5.1.2600.3.1252.1.1033.18.2042.1609 [GMT -6:00]
AV: Microsoft Security Essentials *Enabled/Updated* {EDB4FA23-53B8-4AFA-8C5D-99752CCA7095}
============== Running Processes ================
C:\Program Files\ActivIdentity\ActivClient\acevents.exe
C:\Program Files\Hewlett-Packard\IAM\Bin\AsGHost.exe
C:\WINDOWS\system32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
============== Pseudo HJT Report ===============
mWinlogon: Userinit = c:\windows\system32\userinit.exe,,c:\documents and settings\jennifer klumph\local settings\application data\knuxrfgb\stmkcimr.exe
BHO: MSS+ Identifier: {0E8A89AD-95D7-40EB-8D9D-083EF7066A01} - c:\program files\mcafee security scan\3.0.318\McAfeeMSS_IE.dll
BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - c:\program files\google\googletoolbarnotifier\5.7.8313.1002\swg.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - c:\program files\microsoft office\office14\URLREDIR.DLL
TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - 
TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - c:\program files\hp\digital imaging\smart web printing\hpswp_bho.dll
EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - c:\program files\hp\digital imaging\smart web printing\hpswp_bho.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [GoToMeeting] "c:\program files\citrix\gotomeeting\457\g2mstart.exe" "/Trigger RunAtLogon"
uRun: [HP Photosmart 6520 series (NET)] "c:\program files\hp\hp photosmart 6520 series\bin\ScanToPCActivationApp.exe" -deviceID "CN31F3515H05XP:NW" -scfn "HP Photosmart 6520 series (NET)" -AutoStart 1
uRun: [StmKcimr] c:\documents and settings\jennifer klumph\local settings\application data\knuxrfgb\stmkcimr.exe
uRun: [Internet Security] c:\documents and settings\all users\application data\mwdefender.exe
mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
mRun: [SoundMAX] c:\program files\analog devices\soundmax\Smax4.exe /tray
mRun: [AccelerometerSysTrayApplet] c:\windows\system32\AccelerometerSt.Exe
mRun: [FRYMXINS] "c:\program files\ati technologies\fire gl 3d studio max\atiimxgl"
mRun: [StartCCC] "c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe" MSRun
mRun: [IAAnotif] c:\program files\intel\intel matrix storage manager\iaanotif.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [accrdsub] "c:\program files\actividentity\activclient\accrdsub.exe"
mRun: [PTHOSTTR] c:\program files\hewlett-packard\hp protecttools security manager\PTHOSTTR.EXE /Start
mRun: [CognizanceTS] rundll32.exe c:\progra~1\hewlet~1\iam\bin\ASTSVCC.dll,RegisterModule
mRun: [QlbCtrl.exe] c:\program files\hewlett-packard\hp quick launch buttons\QlbCtrl.exe /Start
mRun: [Microsoft Default Manager] "c:\program files\microsoft\search enhancement pack\default manager\DefMgr.exe" -resume
mRun: [EEventManager] "c:\program files\epson software\event manager\EEventManager.exe"
mRun: [FUFAXSTM] "c:\program files\epson software\fax utility\FUFAXSTM.exe"
mRun: [Monitor] "c:\program files\leapfrog\leapfrog connect\Monitor.exe"
mRun: [MSC] "c:\program files\microsoft security client\msseces.exe" -hide -runkey
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
StartupFolder: c:\docume~1\jennif~1\startm~1\programs\startup\dropbox.lnk - c:\documents and settings\jennifer klumph\application data\dropbox\bin\Dropbox.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\blueto~1.lnk - c:\program files\widcomm\bluetooth software\BTTray.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\mcafee~1.lnk - c:\program files\mcafee security scan\3.0.318\SSScheduler.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\sonicc~1.lnk - c:\program files\common files\sonic shared\CineTray.exe
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
mPolicies-System: EnableLUA = dword:0
mPolicies-Windows\System: Allow-LogonScript-NetbiosDisabled = dword:1
mPolicies-Explorer: NoDriveTypeAutoRun = dword:145
IE: {22CC3EBD-C286-43aa-B8E6-06B115F74162} - c:\program files\hewlett-packard\smart print 2.0\smartprintsetup.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - c:\program files\microsoft office\office14\ONBttnIELinkedNotes.dll
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
LSP: mswsock.dll
DPF: {1663ed61-23eb-11d2-b92f-008048fdd814} - hxxps://eagent.farmersinsurance.com/PLA/eAgent/scv/commonActiveX/smsx.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1362415141312
DPF: {7ECB1A47-6647-4B2C-A8DA-675569C9FF15} - hxxp://www.mpix.com/customer/uploading/scripts7/ImageUploader7.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {BEA7310D-06C4-4339-A784-DC3804819809} - hxxp://images3.pnimedia.com/ProductAssets/costcous/activex/v3_0_0_7/PhotoCenter_ActiveX_Control.cab
DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: Interfaces\{1C1C8F12-1DD8-4C41-BCE6-1E897E61719A} : DHCPNameServer =
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - c:\program files\common files\microsoft shared\office14\MSOXMLMF.DLL
Notify: ackpbsc - c:\windows\system32\ackpbsc.dll
Notify: acunlock - c:\program files\actividentity\activclient\acunlock.dll
Notify: AtiExtEvent - Ati2evxx.dll
Notify: OneCard - c:\program files\hewlett-packard\iam\bin\ASWLNPkg.dll
AppInit_DLLs= APSHook.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
LSA: Notification Packages =  scecli ASWLNPkg
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "c:\program files\google\chrome\application\27.0.1453.116\installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
============= SERVICES / DRIVERS ===============
R0 SafeBoot;SafeBoot;c:\windows\system32\drivers\SafeBoot.sys [2008-7-11 109184]
R0 SbAlg;SbAlg;c:\windows\system32\drivers\SbAlg.sys [2008-7-11 51376]
R0 SbFsLock;SbFsLock;c:\windows\system32\drivers\SbFsLock.sys [2008-7-11 12928]
R0 SFAUDIO;Sonic Focus DSP Driver;c:\windows\system32\drivers\sfaudio.sys [2011-4-1 24064]
R3 e1yexpress;Intel® Gigabit Network Connections Driver;c:\windows\system32\drivers\e1y5132.sys [2011-4-1 244368]
R3 IFXTPM;IFXTPM;c:\windows\system32\drivers\ifxtpm.sys [2008-7-23 44800]
S0 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2010-10-24 195296]
S1 RsvLock;RsvLock;c:\windows\system32\drivers\rsvlock.sys [2008-7-11 12496]
S2 accoca;ActivClient Middleware Service;c:\program files\actividentity\activclient\accoca.exe [2007-5-15 182576]
S2 ASBroker;Logon Session Broker;c:\windows\system32\svchost.exe -k Cognizance [2006-2-28 14336]
S2 ASChannel;Local Communication Channel;c:\windows\system32\svchost.exe -k Cognizance [2006-2-28 14336]
S2 ATService;AuthenTec Fingerprint Service;c:\program files\fingerprint sensor\AtService.exe [2008-6-12 1164536]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 HP ProtectTools Service;HP ProtectTools Service;c:\program files\hewlett-packard\hp protecttools security manager\PTChangeFilterService.exe [2008-7-8 19968]
S2 HpFkCryptService;Drive Encryption Service;c:\program files\hewlett-packard\drive encryption\HpFkCrypt.exe [2008-7-11 256512]
S2 ptumlcmsvc;PTUML290 Connection Manager Service;c:\windows\system32\ptumlcmsvc.exe [2011-6-23 143360]
S2 Web Assistant Updater;Web Assistant Updater;c:\program files\web assistant\ExtensionUpdaterService.exe [2012-8-2 185856]
S3 ATSwpWDF;AuthenTec TruePrint USB WDF Driver;c:\windows\system32\drivers\ATSwpWDF.sys [2008-6-12 477696]
S3 BBSvc;Bing Bar Update Service;c:\program files\microsoft\bingbar\BBSvc.EXE [2011-2-28 183560]
S3 Com4QLBEx;Com4QLBEx;c:\program files\hewlett-packard\hp quick launch buttons\Com4QLBEx.exe [2011-4-1 193840]
S3 Leapfrog-USBLAN;Leapfrog-USBLAN;c:\windows\system32\drivers\btblan.sys [2011-12-24 33792]
S3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2013-7-10 40776]
S3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files\mcafee security scan\3.0.318\McCHSvc.exe [2013-2-5 235216]
S3 NWUSBCDFIL;Novatel Wireless Installation CD;c:\windows\system32\drivers\NwUsbCdFil.sys [2010-7-8 20480]
S3 NWUSBModem_000;Novatel Wireless USB Modem Driver (vGEN);c:\windows\system32\drivers\nwusbmdm_000.sys [2010-7-8 176384]
S3 NWUSBPort_000;Novatel Wireless USB Status Port Driver (vGEN);c:\windows\system32\drivers\nwusbser_000.sys [2010-7-8 176384]
S3 NWUSBPort2_000;Novatel Wireless USB Status2 Port Driver (vGEN);c:\windows\system32\drivers\nwusbser2_000.sys [2010-7-8 176384]
S3 PTUMLBUS;PTUML USB Composite Device Driver;c:\windows\system32\drivers\PTUMLBUS.sys [2012-8-14 86176]
S3 PTUMLCVsp;PANTECH UML290 Connection Manager Port;c:\windows\system32\drivers\PTUMLCVsp.sys [2012-8-14 168864]
S3 PTUMLMdm;PANTECH UML290;c:\windows\system32\drivers\PTUMLMdm.sys [2012-8-14 168864]
S3 PTUMLNET;PANTECH UML290 WWAN;c:\windows\system32\drivers\PTUMLNET.sys [2012-8-14 88864]
S3 PTUMLNVsp;PANTECH UML290 NMEA Port;c:\windows\system32\drivers\PTUMLNVsp.sys [2012-8-14 169632]
S3 PTUMLRMNET;PANTECH UML290 RMNET Service;c:\windows\system32\drivers\PTUMLRMNET.sys [2012-8-14 55072]
S3 PTUMLVsp;PANTECH UML290 Diagnostic Port;c:\windows\system32\drivers\PTUMLVsp.sys [2012-8-14 168864]
S3 rismc32;RICOH Smart Card Reader;c:\windows\system32\drivers\rismc32.sys [2011-4-1 47616]
S3 SMSIVZAM5;SMSIVZAM5 NDIS Protocol Driver;c:\progra~1\verizo~1\vzacce~1\SMSIVZAM5.SYS [2011-11-29 32408]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
=============== Created Last 30 ================
2013-07-10 20:00:33 -------- d-----w- C:\TDSSKiller_Quarantine
2013-07-10 19:48:54 22856 ----a-w- c:\windows\system32\drivers\mbam.sys
2013-07-10 19:48:54 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2013-07-10 16:07:16 40776 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2013-07-10 16:07:15 -------- d-----w- c:\documents and settings\jennifer klumph\application data\Malwarebytes
2013-07-10 16:07:04 -------- d-----w- c:\documents and settings\all users\application data\Malwarebytes
2013-07-09 22:20:05 855040 ----a-w- c:\documents and settings\all users\application data\mwdefender.exe
2013-07-09 22:20:04 179712 ----a-w- c:\documents and settings\jennifer klumph\icq.exe
2013-07-09 22:20:03 0 ----a-w- c:\documents and settings\jennifer klumph\csrss.exe
2013-07-09 22:20:03 0 ----a-w- c:\documents and settings\jennifer klumph\conhost.exe
2013-07-09 22:20:03 0 ----a-w- c:\documents and settings\jennifer klumph\acrobatreader.exe
2013-07-08 14:20:11 7068072 ----a-w- c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{67c1bacf-a8c2-4f52-b67f-300cde751857}\mpengine.dll
2013-07-05 16:35:28 7068072 ------w- c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\backup\mpengine.dll
2013-06-13 21:31:10 -------- d-----w- c:\program files\HP Photo Creations
2013-06-13 21:31:10 -------- d-----w- c:\documents and settings\all users\application data\Visan
2013-06-13 21:31:10 -------- d-----w- c:\documents and settings\all users\application data\HP Photo Creations
2013-06-13 21:29:42 580712 ------w- c:\windows\system32\HPDiscoPMAF11.dll
2013-06-13 21:29:39 495504 ----a-w- c:\windows\system32\HPWia1_PS6520.dll
2013-06-13 21:29:38 1979280 ----a-w- c:\windows\system32\HPScanTRDrv_PS6520.dll
2013-06-13 21:29:34 529808 ----a-w- c:\windows\system32\hpinkstsAF11.dll
2013-06-13 21:29:34 268688 ----a-w- c:\windows\system32\hpinkstsAF11LM.dll
2013-06-13 21:29:34 2216336 ----a-w- c:\windows\system32\hpinkinsAF11.exe
2013-06-13 21:29:34 220560 ----a-w- c:\windows\system32\hpinkcoiAF11.dll
==================== Find3M  ====================
2013-07-10 20:01:42 456320 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
2013-05-07 22:30:06 920064 ----a-w- c:\windows\system32\wininet.dll
2013-05-07 22:30:05 43520 ----a-w- c:\windows\system32\licmgr10.dll
2013-05-07 22:30:05 1469440 ------w- c:\windows\system32\inetcpl.cpl
2013-05-07 21:53:29 385024 ----a-w- c:\windows\system32\html.iec
2013-05-03 01:30:20 2149888 ----a-w- c:\windows\system32\ntoskrnl.exe
2013-05-03 00:38:17 2028544 ----a-w- c:\windows\system32\ntkrnlpa.exe
2013-05-02 15:28:50 238872 ------w- c:\windows\system32\MpSigStub.exe
============= FINISH: 14:23:56.57 ===============


Attached Files

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#2 TB-Psychotic


  • Malware Response Team
  • 6,349 posts
  • Gender:Male
  • Local time:02:51 PM

Posted 11 July 2013 - 12:21 AM

Hi there,
my name is Marius and I will be assisting you with your Malware related problems.

Before we move on, please read the following points carefully.

  • First, read my instructions completely. If there is anything that you do not understand kindly ask before proceeding.
  • Perform everything in the correct order. Sometimes one step requires the previous one.
  • If you have any problems while you are follow my instructions, Stop there and tell me the exact nature of your problem.
  • Do not run any other scans without instruction or Add/ Remove Software unless I tell you to do so. This would change the output of our tools and could be confusing for me.
  • Post all Logfiles as a reply rather than as an attachment unless I specifically ask you. If you can not post all logfiles in one reply, feel free to use more posts.
  • If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed.
  • Stay with me. I will give you some advice about prevention after the cleanup process. Absence of symptoms does not always mean the computer is clean.
  • My first language is not english. So please do not use slang or idioms. It could be hard for me to read. Thanks for your understanding.





Scan with Gmer rootkit scanner

Please download Gmer from here by clicking on the "Download EXE" Button.

  • Double click on the randomly named GMER.exe. If asked to allow gmer.sys driver to load, please consent.
  • If it gives you a warning about rootkit activity and asks if you want to run scan...click on NO.
  • In the right panel, you will see several boxes that have been checked. Uncheck the following ...
    • Sections
    • IAT/EAT
    • Show All ( should be unchecked by default )
  • Leave everything else as it is.
  • Close all other running programs as well as your Browser.
  • Click the Scan button & wait for it to finish.
  • Once done click on the Save.. button, and in the File name area, type in "ark.txt" or it will save as a .log file which cannot be uploaded to your post.
  • Save it where you can easily find it, such as your desktop.
  • Please post the content of the ark.txt here.

Rootkit scans often produce false positives. Do NOT take any action on any "<--- ROOKIT" entries

Proud Member of UNITE & TB
My help is free, however, if you want to support my fight against malware, click here --> btn_donate_SM.gif <--(no worries, every little bit helps)

#3 TB-Psychotic


  • Malware Response Team
  • 6,349 posts
  • Gender:Male
  • Local time:02:51 PM

Posted 15 July 2013 - 01:25 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.
Proud Member of UNITE & TB
My help is free, however, if you want to support my fight against malware, click here --> btn_donate_SM.gif <--(no worries, every little bit helps)

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