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A variant of win32/adinstaller and a variant of win32/installIQ.A were found


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6 replies to this topic

#1 ANoob3

ANoob3

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Posted 09 July 2013 - 05:38 PM

I ran an ESET scan and the scan found "a variant of Win32/AdInstaller" and "a variant of Win32/InstallIQ.A" below is what ESET said

C:\Users\Grace\Downloads\ac3filter_app_1200.exe    a variant of Win32/InstallIQ.A application
C:\Users\Grace\Downloads\CouponAlert.exe    a variant of Win32/AdInstaller application
 

From ESET, the location of these appear to be in the downloads folder, after finding them in the folder and clicking properties it appears both were created in 2011...so I do not know if they are causing problems/being malicious or what. Sometimes the computer runs slow, but I don't use it often enough to know. So I just wanted to get some feedback on what to do since I haven't been able to remove them since I started trying yesterday.

Here is the DDS log

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 10.0.9200.16611  BrowserJavaVersion: 10.25.2
Run by Grace at 17:22:41 on 2013-07-09
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.3838.2324 [GMT -5:00]
.
AV: Microsoft Security Essentials *Disabled/Updated* {3F839487-C7A2-C958-E30C-E2825BA31FB5}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Microsoft Security Essentials *Disabled/Updated* {84E27563-E198-C6D6-D9BC-D9F020245508}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k RPCSS
c:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\nvvsvc.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
c:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
C:\Program Files (x86)\LogMeIn\x64\LMIGuardianSvc.exe
C:\Program Files (x86)\LogMeIn\x64\RaMaint.exe
C:\Program Files (x86)\LogMeIn\x64\LogMeIn.exe
C:\Program Files\Microsoft LifeCam\MSCamS64.exe
C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\WUDFHost.exe
C:\Windows\servicing\TrustedInstaller.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files (x86)\LogMeIn\x64\LogMeInSystray.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files (x86)\Hewlett-Packard\HP Odometer\hpsysdrv.exe
C:\Program Files (x86)\hp\HP Software Update\hpwuschd2.exe
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Windows\system32\taskeng.exe
c:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Windows\system32\taskeng.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_7_700_224.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_7_700_224.exe
c:\Program Files\Microsoft Security Client\MpCmdRun.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\vssvc.exe
C:\Windows\System32\svchost.exe -k swprv
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
BHO: Skype Browser Helper: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL
BHO: Microsoft Live Search Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\Program Files (x86)\MSN\Toolbar\3.0.0566.0\msneshellx.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
BHO: HP Network Check Helper: {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll
TB: Microsoft Live Search Toolbar: {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - c:\Program Files (x86)\MSN\Toolbar\3.0.0566.0\msneshellx.dll
mRun: [hpsysdrv] c:\program files (x86)\hewlett-packard\HP odometer\hpsysdrv.exe
mRun: [HP Software Update] C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
mRunOnce: [AvgUninstallURL] cmd.exe /c start http://www.avg.com/ww.special-uninstallation-feedback-appf?lic=NFUyWUMtOTRNQVEtUjRRVkctQUFBQzMtVFVKUVMtS1FPQ1g"&"inst=NzctMTE3NTU5MzUwOC1ERFQrMC1ERDEwKzEtU1QxMEFQUCsxLUxTRCsyLVNUMTBGQVBQKzEtRkwxMCsxLVRCVlVQRysxMi1GMTBNMTJGTisxLVRCTisxLUYxME0xMlRBKzMtVklQMTIrMS1GMTBNMTJSKzEtRjEwTTEyUjIrMS1DSUQxMCsyLUNJRCsxMg"&"prod=90"&"ver=10.0.1424
uPolicies-Explorer: NoDrives = dword:0
mPolicies-Explorer: NoDrives = dword:0
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~2\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~2\Office14\ONBttnIE.dll/105
IE: {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
TCP: NameServer = 192.168.1.1
TCP: Interfaces\{3D939CEB-9D27-4546-8E72-1C3DAC1FE1D9} : DHCPNameServer = 192.168.1.1
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
SSODL: WebCheck - <orphaned>
x64-BHO: Skype add-on for Internet Explorer: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll
x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL
x64-Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\System32\NvCpl.dll,NvStartup
x64-Run: [LogMeIn GUI] "C:\Program Files (x86)\LogMeIn\x64\LogMeInSystray.exe"
x64-Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
x64-IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll
x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
x64-Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-SSODL: WebCheck - <orphaned>
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Grace\AppData\Roaming\Mozilla\Firefox\Profiles\45jhympf.default\
FF - prefs.js: browser.startup.homepage - www.google.com
FF - plugin: C:\PROGRA~2\MICROS~2\Office14\NPAUTHZ.DLL
FF - plugin: C:\PROGRA~2\MICROS~2\Office14\NPSPWRAP.DLL
FF - plugin: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.20125.0\npctrlui.dll
FF - plugin: C:\Users\Default\AppData\Local\HuluDesktop\instances\0.9.9.1\nphdplg.dll
FF - plugin: C:\Users\Grace\AppData\Local\Google\Update\1.3.21.149\npGoogleUpdate3.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_7_700_224.dll
FF - plugin: C:\Windows\SysWOW64\npdeployJava1.dll
FF - plugin: C:\Windows\SysWOW64\npmproxy.dll
FF - ExtSQL: 2013-07-07 15:17; {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}; C:\Users\Grace\AppData\Roaming\Mozilla\Firefox\Profiles\45jhympf.default\extensions\{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}.xpi
FF - ExtSQL: 2013-07-07 15:17; {4324f4a6-3a89-477e-b388-6bca032df78b}; C:\Users\Grace\AppData\Roaming\Mozilla\Firefox\Profiles\45jhympf.default\extensions\{4324f4a6-3a89-477e-b388-6bca032df78b}.xpi
FF - ExtSQL: 2013-07-08 20:05; {82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}; C:\Program Files (x86)\Mozilla Firefox\browser\extensions\{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}
.
============= SERVICES / DRIVERS ===============
.
R0 MpFilter;Microsoft Malware Protection Driver;C:\Windows\System32\drivers\MpFilter.sys [2013-1-20 230320]
R2 HP Support Assistant Service;HP Support Assistant Service;C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe [2012-9-27 86528]
R2 LMIGuardianSvc;LMIGuardianSvc;C:\Program Files (x86)\LogMeIn\x64\LMIGuardianSvc.exe [2012-12-18 376144]
R2 LMIInfo;LogMeIn Kernel Information Provider;C:\Program Files (x86)\LogMeIn\x64\rainfo.sys [2012-11-29 16056]
R2 LMIRfsDriver;LogMeIn Remote File System Driver;C:\Windows\System32\drivers\LMIRfsDriver.sys [2013-1-2 72216]
R2 Skype C2C Service;Skype C2C Service;C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe [2013-5-14 3289208]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2012-7-13 160944]
S3 NisDrv;Microsoft Network Inspection System;C:\Windows\System32\drivers\NisDrvWFP.sys [2013-1-20 130008]
S3 NisSrv;Microsoft Network Inspection;C:\Program Files\Microsoft Security Client\NisSrv.exe [2013-1-27 379360]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2011-6-8 59392]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2012-7-9 52736]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2010-8-26 1255736]
.
=============== Created Last 30 ================
.
2013-07-09 22:16:57    9552976    ----a-w-    C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{6ABB610E-A35D-44A3-A431-DDB52F6F52AB}\mpengine.dll
2013-07-09 22:15:03    --------    d-sh--w-    C:\$RECYCLE.BIN
2013-07-09 18:48:16    --------    d-----w-    C:\ProgramData\Kaspersky Lab
2013-07-09 17:25:24    --------    d-----w-    C:\RkUnhooker
2013-07-09 00:48:35    --------    d-----w-    C:\Program Files\CCleaner
2013-07-09 00:43:16    96168    ----a-w-    C:\Windows\SysWow64\WindowsAccessBridge-32.dll
2013-07-09 00:21:43    --------    d-----w-    C:\Program Files (x86)\VS Revo Group
2013-07-08 04:10:22    --------    d-----w-    C:\Users\Grace\AppData\Roaming\Malwarebytes
2013-07-08 04:09:51    --------    d-----w-    C:\ProgramData\Malwarebytes
2013-07-08 04:09:49    25928    ----a-w-    C:\Windows\System32\drivers\mbam.sys
2013-07-08 04:09:49    --------    d-----w-    C:\Program Files (x86)\Malwarebytes' Anti-Malware
2013-07-08 04:03:11    --------    d-----w-    C:\Users\Grace\AppData\Local\Programs
2013-07-07 20:16:00    9552976    ----a-w-    C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2013-07-04 07:45:28    964552    ------w-    C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{0D172D78-FC20-494F-AF89-0590DD066735}\gapaengine.dll
2013-07-04 07:44:20    --------    d-----w-    C:\Program Files (x86)\Microsoft Security Client
2013-07-04 07:44:18    --------    d-----w-    C:\Program Files\Microsoft Security Client
2013-06-15 08:01:02    2706432    ----a-w-    C:\Windows\SysWow64\mshtml.tlb
2013-06-15 08:01:02    2706432    ----a-w-    C:\Windows\System32\mshtml.tlb
2013-06-15 08:01:01    279040    ----a-w-    C:\Program Files\Internet Explorer\sqmapi.dll
2013-06-15 08:01:01    218112    ----a-w-    C:\Program Files (x86)\Internet Explorer\sqmapi.dll
2013-06-12 03:38:33    1910632    ----a-w-    C:\Windows\System32\drivers\tcpip.sys
.
==================== Find3M  ====================
.
2013-07-09 00:43:06    867240    ----a-w-    C:\Windows\SysWow64\npdeployJava1.dll
2013-07-09 00:43:06    789416    ----a-w-    C:\Windows\SysWow64\deployJava1.dll
2013-06-11 21:03:37    692104    ----a-w-    C:\Windows\SysWow64\FlashPlayerApp.exe
2013-06-11 21:03:36    71048    ----a-w-    C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2013-06-08 00:31:44    107368    ----a-w-    C:\Windows\System32\LMIRfsClientNP.dll
2013-06-08 00:31:37    35656    ----a-w-    C:\Windows\System32\LMIport.dll
2013-06-08 00:31:37    100680    ----a-w-    C:\Windows\System32\LMIinit.dll
2013-05-29 08:03:57    9728    ---ha-w-    C:\Windows\SysWow64\api-ms-win-downlevel-shlwapi-l1-1-0.dll
2013-05-28 04:35:25    107368    ----a-w-    C:\Windows\System32\LMIRfsClientNP.dll.000.bak
2013-05-17 01:25:57    1767936    ----a-w-    C:\Windows\SysWow64\wininet.dll
2013-05-17 01:25:27    2877440    ----a-w-    C:\Windows\SysWow64\jscript9.dll
2013-05-17 01:25:26    61440    ----a-w-    C:\Windows\SysWow64\iesetup.dll
2013-05-17 01:25:26    109056    ----a-w-    C:\Windows\SysWow64\iesysprep.dll
2013-05-17 00:59:03    2241024    ----a-w-    C:\Windows\System32\wininet.dll
2013-05-17 00:58:10    3958784    ----a-w-    C:\Windows\System32\jscript9.dll
2013-05-17 00:58:08    67072    ----a-w-    C:\Windows\System32\iesetup.dll
2013-05-17 00:58:08    136704    ----a-w-    C:\Windows\System32\iesysprep.dll
2013-05-14 12:23:25    89600    ----a-w-    C:\Windows\System32\RegisterIEPKEYs.exe
2013-05-14 08:40:13    71680    ----a-w-    C:\Windows\SysWow64\RegisterIEPKEYs.exe
2013-05-13 05:51:01    184320    ----a-w-    C:\Windows\System32\cryptsvc.dll
2013-05-13 05:51:00    1464320    ----a-w-    C:\Windows\System32\crypt32.dll
2013-05-13 05:51:00    139776    ----a-w-    C:\Windows\System32\cryptnet.dll
2013-05-13 05:50:40    52224    ----a-w-    C:\Windows\System32\certenc.dll
2013-05-13 04:45:55    140288    ----a-w-    C:\Windows\SysWow64\cryptsvc.dll
2013-05-13 04:45:55    1160192    ----a-w-    C:\Windows\SysWow64\crypt32.dll
2013-05-13 04:45:55    103936    ----a-w-    C:\Windows\SysWow64\cryptnet.dll
2013-05-13 03:43:55    1192448    ----a-w-    C:\Windows\System32\certutil.exe
2013-05-13 03:08:10    903168    ----a-w-    C:\Windows\SysWow64\certutil.exe
2013-05-13 03:08:06    43008    ----a-w-    C:\Windows\SysWow64\certenc.dll
2013-05-10 05:49:27    30720    ----a-w-    C:\Windows\System32\cryptdlg.dll
2013-05-10 03:20:54    24576    ----a-w-    C:\Windows\SysWow64\cryptdlg.dll
2013-05-02 15:29:56    278800    ------w-    C:\Windows\System32\MpSigStub.exe
2013-04-26 05:51:36    751104    ----a-w-    C:\Windows\System32\win32spl.dll
2013-04-26 04:55:21    492544    ----a-w-    C:\Windows\SysWow64\win32spl.dll
2013-04-25 23:30:32    1505280    ----a-w-    C:\Windows\SysWow64\d3d11.dll
2013-04-17 07:02:06    1230336    ----a-w-    C:\Windows\SysWow64\WindowsCodecs.dll
2013-04-17 06:24:46    1424384    ----a-w-    C:\Windows\System32\WindowsCodecs.dll
2013-04-13 05:49:23    135168    ----a-w-    C:\Windows\apppatch\AppPatch64\AcXtrnal.dll
2013-04-13 05:49:19    350208    ----a-w-    C:\Windows\apppatch\AppPatch64\AcLayers.dll
2013-04-13 05:49:19    308736    ----a-w-    C:\Windows\apppatch\AppPatch64\AcGenral.dll
2013-04-13 05:49:19    111104    ----a-w-    C:\Windows\apppatch\AppPatch64\acspecfc.dll
2013-04-13 04:45:16    474624    ----a-w-    C:\Windows\apppatch\AcSpecfc.dll
2013-04-13 04:45:15    2176512    ----a-w-    C:\Windows\apppatch\AcGenral.dll
2013-04-12 14:45:08    1656680    ----a-w-    C:\Windows\System32\drivers\ntfs.sys
.
============= FINISH: 17:22:50.93 ===============
 

Any help is much appreciated

Attached Files



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#2 nasdaq

nasdaq

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  • Local time:08:14 PM

Posted 12 July 2013 - 10:10 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Delete these two files in bold.
C:\Users\Grace\Downloads\ac3filter_app_1200.exe
C:\Users\Grace\Downloads\CouponAlert.exe
===

Search and delete the AdWare, PUP (Potentially Unwanted Program) installed on your computer.

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete tab follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleaner[Rn].txt (n is a number).
===

thisisujrt.gif Please download
Junkware Removal Tool to your Desktop.
  • Please close your security software to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista or 7, right-mouse click it and select Run as administrator.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete, depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your Desktop and will automatically open.
  • Please post the contents of JRT.txt into your reply.
===

Please download ComboFix from any of the links below, and save it to your desktop. For information regarding this download, please visit this web page: Turorial
Link 1
Link 2

IMPORTANT !!! Save ComboFix.exe to your Desktop

1. Close any open browsers.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
3. Do not install any other programs until this if fixed.


How to : Disable Anti-virus and Firewall...
http://www.bleepingcomputer.com/forums/topic114351.html

Double click on ComboFix.exe and follow the prompts.
  • When finished, it will produce a report for you.
  • Please post the C:\ComboFix.txt
Note: Do not mouse click ComboFix's window while it's running. That may cause it to stall

Note: If you have difficulty properly disabling your protective programs, refer to this link --> http://www.bleepingcomputer.com/forums/topic114351.html

Note: If after running ComboFix you get this error message "Illegal operation attempted on a registry key that has been marked for deletion." when attempting to run a program all you need to do is restart the computer to reset the registry.
===

Third party programs if not up to date can be the cause of infiltration an infection.

Please run this security check for my review. Make sure you restart the computer before running this tool.

Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
p.s.
If the SecurityCheck program fails to run for any reason, run it as an Administrator.
===

Please paste the logs in your next reply DO NOT ATTACH THEM.
Let me know what problem persists.

#3 ANoob3

ANoob3
  • Topic Starter

  • Members
  • 3 posts
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  •  
  • Local time:09:14 PM

Posted 13 July 2013 - 12:07 PM

Hello nasdaq, thank you for your reply! Here are the logs you asked for.


Delete the two files in bold: done

 

AdwCleaner:

 

# AdwCleaner v2.305 - Logfile created 07/13/2013 at 11:16:50
# Updated 11/07/2013 by Xplode
# Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)
# User : Grace - PHYLLIS
# Boot Mode : Normal
# Running from : C:\Users\Grace\Downloads\adwcleaner.exe
# Option [Delete]


***** [Services] *****


***** [Files / Folders] *****

Folder Deleted : C:\Users\Grace\AppData\Roaming\Mozilla\Firefox\Profiles\45jhympf.default\jetpack

***** [Registry] *****

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{898EA8C8-E7FF-479B-8935-AEC46303B9E5}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Extensions\{898EA8C8-E7FF-479B-8935-AEC46303B9E5}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{898EA8C8-E7FF-479B-8935-AEC46303B9E5}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{898EA8C8-E7FF-479B-8935-AEC46303B9E5}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}

***** [Internet Browsers] *****

-\\ Internet Explorer v10.0.9200.16635

[OK] Registry is clean.

-\\ Mozilla Firefox v22.0 (en-US)

File : C:\Users\Grace\AppData\Roaming\Mozilla\Firefox\Profiles\45jhympf.default\prefs.js

[OK] File is clean.

-\\ Google Chrome v28.0.1500.72

File : C:\Users\Grace\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[S1].txt - [1705 octets] - [08/07/2013 17:41:00]
AdwCleaner[S2].txt - [2048 octets] - [13/07/2013 11:16:50]

########## EOF - C:\AdwCleaner[S2].txt - [2108 octets] ##########

 

Junkware Removal Tool:

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 5.0.9 (07.12.2013:2)
OS: Windows 7 Home Premium x64
Ran by Grace on Sat 07/13/2013 at 11:22:38.19
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values



~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{3423FC6E-DF0A-4F44-8F9F-CC1295B47419}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{3423FC6E-DF0A-4F44-8F9F-CC1295B47419}



~~~ Files

Successfully deleted: [File] "C:\Program Files (x86)\mozilla firefox\plugins\npcouponprinter.dll"
Successfully deleted: [File] "C:\Program Files (x86)\mozilla firefox\plugins\npmozcouponprinter.dll"



~~~ Folders

Successfully deleted: [Folder] "C:\Users\Grace\AppData\Roaming\netassistant"
Successfully deleted: [Folder] "C:\Program Files (x86)\coupons"
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{004F455C-E054-4FC8-B818-1ED9AB9AC8F8}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{00704FA3-3921-464D-A5AD-EE0D7678BB1D}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{0111D8E1-8BC1-47AB-A687-26FE9C498E60}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{015204B3-4C14-4C62-943E-CC98EB3447DC}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{026C751F-E6AA-4EE7-BA15-980F73D61910}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{0273724D-A351-44C8-B2CA-ECA806E0A1CB}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{0283D7C6-2A02-4A55-B03F-196A9FBDE86C}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{030D7E88-CBBF-4901-8037-1B607D938D14}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{0367AD75-3DEF-4DD6-8767-2F9347CF7F17}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{037ED8A7-13E6-41CB-81CE-85AC8806AC95}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{04C76DC5-6CB4-4414-AC28-FCE72E8C6923}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{0646B078-533E-4AE5-84CF-743160948DE7}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{07424608-B3C2-4AC9-B03C-F27040812644}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{075544CD-2693-4B4E-980C-61C206C023E6}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{0835A5EB-8110-451F-B863-7C1E786183CF}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{08968CA2-42A6-4E91-8372-CBED53547474}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{08D342DE-FE71-46AE-A63F-A92CEC72D5D4}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{094750B6-E7F8-438B-A288-764045B721A1}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{0A218F58-26E5-44B6-8467-7ECC5D1A7E7E}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{0A289B6B-7466-496D-902A-5046F51C5982}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{0A633245-D19D-4E69-B9EB-64780B833E4A}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{0B5DD954-CC42-434C-9C66-DF1E7F7731D1}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{0BEC90AD-5A34-4F9B-86B7-D45D373E1946}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{0FAA693A-4D88-4FCE-BCFB-33A6E7BB795E}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{0FE69709-DF64-4FC4-B196-08345BEE293F}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{104BBB49-722B-48E8-B76D-6E2123B08C4E}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{10B2F049-755D-4437-AEFE-9A8719584D4A}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{10D876D3-84D7-4219-97A1-F08A8FEC6EAA}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{1268535F-9B43-4F71-A968-1169227CF993}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{1299125F-E772-4E4C-B7E5-6950719A8261}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{12D8F844-73FF-4D74-9D1F-CF2023403B2D}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{1535D7A9-C5CC-4B57-9E67-128BE85DA580}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{158E6A7E-FE11-4CB6-B4B4-0DFB67927D14}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{16E93420-1CAA-40CA-9B1C-E5179A621F06}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{176C4BB4-502C-4DCD-88BC-1BE26CD1378C}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{17787B4E-AA5E-494D-AD14-1B334CDA7696}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{177F6B8F-B8A4-405D-ACFF-9B8331DCBB86}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{179E3D74-774A-4CBA-8789-D79B26C425CE}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{1AB4F5FD-0A45-4281-99E2-E2C651BF5C09}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{1B012E06-A6AF-4F5D-AB94-A3A74B45A07B}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{1B061C53-8942-4BE2-879D-8033CD16202A}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{1B98EECB-702E-452D-A644-644541326599}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{1D561DED-C45C-4303-AC0F-B6A1D8D60480}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{1EC60999-EDAE-49F8-9344-258585724A1B}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{205E9F9F-C0DC-4766-AEB2-850AA6C86338}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{220F651D-108B-44EC-834C-2526EBC87B96}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{22A0BA4C-3F0C-4FCA-8BC4-E5204F0183D5}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{2314C3C2-4F3B-445F-8135-526EAE855168}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{237D9AFC-953E-40C9-8976-71348EB35706}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{23E4F090-1E3E-42A6-B116-2F50F936E087}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{2452CCB9-7895-4B6A-ACDB-12D354B3629A}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{2490D8E2-8E2F-45F8-AF49-FCAFA94A224B}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{26A658DC-2FE7-4469-AD32-C6D227A6E87B}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{2828070C-F271-4E79-926F-4A01EE8CBEE5}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{2A0437D5-5337-49E4-B04A-E68F0D1B206C}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{2BCE4AAA-1C4E-44C5-9A94-BF05FA6429E0}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{2D0416E2-2AD0-447F-85EE-94BE35DC5F2F}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{2D11069E-3120-43BD-B990-6C9FB54E9BC0}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{2D86E454-1B28-41F7-A180-267092383CFE}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{2DE2A8CF-2DFE-43ED-A9D6-95605A331DDF}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{2E5623F6-F9A8-4245-96D1-470CE94914DB}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{2E56F0F9-710C-47A9-8FE6-F7FC849FC22E}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{2F05D012-5769-4793-BC33-CF5B6A0F2192}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{2F150443-1E9C-451E-A7E4-F08FB95296FA}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{2F2D9371-02D3-48AE-8BF3-AB578A1F34B8}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{2FE20591-4C7C-49BE-A6AE-06EE8448A6DE}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{2FE66B99-07BC-4E6D-8F45-44DFC13F240C}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{3132B133-AB2C-4CC2-B0AB-9FAE04251323}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{31A55412-A01A-47C4-854C-BC21E3C848AA}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{31C7ACF8-D6C7-489E-B587-BA6105BBE6FA}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{31E38833-0E75-41E5-A4BB-50BE56484E31}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{3231F048-2646-4ACA-8709-0B702A9570C7}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{32392D47-BCEA-4DA6-8467-18424B4CD3C4}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{353BE96B-61C7-417B-9854-8E67FCE24ACA}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{35F67C87-B61D-4CE1-8F84-4B79BFE49608}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{372D42C4-8535-43FF-B886-6CD10040F8B2}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{37F1269F-69FF-491B-8A4C-F735777292BB}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{38645A7B-0994-47A4-A1F7-A6C2484216F9}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{38FAB2B7-5CBE-43A9-A042-5899021A79A4}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{3AB922BD-33C6-4BD1-A049-12DDAE073160}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{3B925342-FEFF-469D-A1D0-89D0514F9592}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{3C458C45-D216-4FFD-A485-6A20CB79712E}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{3CC84C37-7C1B-4DDA-9BAC-3F6C416BA6FF}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{3DEA3B35-E2B0-4ADA-8A6F-64B46A0FFE80}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{3E4D709E-519F-414A-B8F0-65DC2579D4E2}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{3EC6AD6B-6EDF-44C6-8160-9FB4DEE3A71F}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{407C6231-AD57-4895-A5D4-7A360F488B53}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{415508D2-F76F-41A3-9D9C-DE6B3ECCD990}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{428FCCD7-0E8B-4EAD-B937-78DACBBD4203}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{42EF3F4F-E718-44C4-98BA-A6E97FFE0E81}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{439A12FD-3834-4FD7-B106-4D84830F8989}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{439BEA85-9786-489C-9D88-FA506DE3A95C}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{43E3F75F-5CED-4BF4-93B1-8A8AADBC4E06}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{440CA8BF-D3B5-442F-BAD4-4344A7685D87}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{4412DFBF-8143-4D95-829E-030DB493AA2F}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{4445756E-006A-4445-9D01-F4F174032261}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{44CE6CA8-7D5B-40B5-A618-3D51C2B639F7}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{45BE9D44-6E22-43CF-AB3C-EC88B1DA005D}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{45DBDD1A-C748-4131-AD69-2DBD4C2B3642}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{4815B7DF-858C-4771-A0BB-EBA775AA2C7E}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{495AB0A4-C7FE-4B63-8007-E6B87A75F54C}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{4A753DC1-C8B3-4F08-B17C-2D09B7D11F69}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{4AA0E830-FE31-4B69-A13A-B341BCD223C0}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{4ACF2978-6EAD-4AE8-B1DC-26FC209E54CE}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{4B9E60CF-0E0E-4467-878A-9E9918C40CF4}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{4BC8DF22-8D8D-4065-AD69-177C86B8A68A}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{4C93DBB0-D045-43F4-9C1F-E3A26241D485}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{4D5CA1FD-727B-4008-AC40-1C54A1FE084D}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{4DB56DC0-4905-4DB5-B2C8-CED7AE1E3F5E}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{4E0D89FB-8A81-454D-A0CB-0BDEE75D2F83}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{4ECFF306-0AD2-4113-993D-F9EC95E7331A}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{4EF6D7A4-2DBF-4CD0-9082-2C5859B08056}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{50528ACE-C748-4132-A52F-37DAEC0A0B39}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{50E098CD-42F4-4C0D-9F0D-2DBE5E8AC2B4}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{5141A16D-F3C9-4646-88E9-E0B12694662D}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{51D6B817-1459-4B1F-A76F-FD1F39D0E17D}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{52D7E9E1-6AFE-423F-85FE-C189CCD64A94}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{538B48B6-E339-410A-AD28-E84DC1E35094}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{53CE7D79-7970-4E9B-8F38-C34A8D4CCFFE}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{5418D8DA-7C7C-405D-9C65-5AA584430308}
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Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{CDD4585F-54B3-41D6-8591-558A4A10357D}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{CE90E160-53FC-4BFF-910D-40CAC9FBFDA0}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{CFEFEC7C-E50B-4BC5-A1AB-CC993A885C6D}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{D08969DC-F90D-48EF-8CDB-716AB675DE95}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{D173F12F-1DDE-4258-B146-900EEC0A26D5}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{D2D6A483-4CBE-44F3-B76C-B25DF5A40F58}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{D48B046E-1D8B-4CD9-A16B-ECBA85678E54}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{D4967EA6-7E05-4BDE-BA07-FB8938BE175B}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{D4DEB83A-044D-4190-B636-61966FA60E74}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{D5B92E52-7BD1-4155-97F4-82167A9CA1C6}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{D5DDA85B-49D9-41F0-920C-FC8A6F7C1E35}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{D663ABA7-4C6C-4E96-9252-9687DF669E84}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{D77051CF-B1A8-4D03-8423-407C601477D3}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{D7D011C9-7815-4F98-8E42-E68F7727F161}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{D86BA895-3F38-4573-8A82-F11C41AD640B}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{D8D2F672-27A1-4E01-9BA9-F5D3AE8EFBAA}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{D9199DA9-9AEA-4302-9435-DF7E8344036A}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{D91E4787-2D78-4AA9-8C29-8B650533E156}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{D9B9C263-BC1B-467C-B609-B8BD8604DD0C}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{DA1880EC-870B-408E-8E5C-594DAA92BB69}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{DB5BF47D-1B35-4455-BB97-0600B267F096}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{DD312268-4060-439B-8F67-9D9BE5BCCCD6}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{DDF1C4A5-D472-4608-86F9-71D3FA4439FD}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{DEECB67B-638E-4725-8D72-0E2444FF9744}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{DFB5E4E7-65A1-465F-87D8-DBBC2B3F1260}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{E39B58AD-154B-46AC-A6BB-FB9909722B7A}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{E4F38FBA-750A-4493-9FD4-39154A8B8E39}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{E58095FE-3D46-4299-A6ED-2F397A33C483}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{E6C1FB7A-C9B6-45DC-B7F0-E6F8F2E2EA8A}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{E7051D1F-2D2F-4918-8B8E-74414EFCE925}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{E74299AC-955F-4942-B5C1-1FE248F8F190}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{E7A54412-2870-43D0-85EA-55F803E963C1}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{E88074A3-DB57-46FA-B8B8-8FC624F55A3F}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{E8DBC80B-72F0-4044-8D9A-9F8DA70D0620}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{E900A438-C1E2-4942-910D-242670223512}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{E91CBDD7-F3D9-462B-96C6-94CF494DB7FD}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{E96D590C-C377-49C8-90CA-B2774E36D8FE}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{E972C024-3D37-4947-99CF-526AA63D6617}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{ECAFA004-5F27-4472-BB48-8D98F63C3AF1}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{ECC00889-FFC0-4AEF-9128-C50D92995241}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{ECD67003-0333-4DD0-BF8F-B64A1E39304B}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{ED919763-C4A9-49BD-90D0-4A0B35A4E115}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{EE0B5607-5BA3-4055-849B-53783BFC7629}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{EF1254C4-C624-4E15-8540-3204FA0B66CA}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{EF38EA78-3D84-4AB1-83B8-7DB7F1C82D56}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{EF51B3C4-CC37-48BE-8E19-7279EA1ACD7E}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{EF803D49-ADF5-4FF6-AA79-6EF645C9CF4F}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{F1113105-BA5D-4A9C-B88E-6C75D53FF450}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{F14A7075-805F-496F-B5E5-F1F209E55FA3}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{F1782414-540F-4486-BB20-A0BA69865831}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{F1C17EE0-01F6-44A0-A0BD-D3AF20180FC8}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{F214B4CF-7EFF-4281-9854-0A1AD87E3B87}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{F2C11724-55F4-4004-A199-BA29D2982578}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{F3CD720D-F949-4905-93E5-DB363310BADE}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{F44043A3-135A-4A43-B18A-21E243EFE61A}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{F456DAE7-6BDB-4839-AA16-C23E49D4E573}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{F5DBD88C-51C3-4D3B-8865-155FDA1F6E1C}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{F7F7A824-5F38-4AD5-9148-9B16FB685208}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{F81ED40D-ED38-4A59-8710-798B16AD2749}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{F9D908BF-371E-4B4F-AF43-B584704700BE}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{FC26B2DC-C9BF-422C-B63E-4764E15B6E9A}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{FCD7E687-3B29-4B49-9133-110BD6ABCDFF}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{FE662650-4AAA-4629-8B83-1076B4E8F2B0}
Successfully deleted: [Empty Folder] C:\Users\Grace\appdata\local\{FEFE4F5C-242A-4890-A0A1-BCC4E25424FB}



~~~ FireFox

Successfully deleted: [File] "C:\Users\Grace\AppData\Roaming\mozilla\firefox\profiles\45jhympf.default\extensions\jid1-xUfzOsOFlzSOXg@jetpack.xpi"
Successfully deleted: [Folder] C:\Users\Grace\AppData\Roaming\mozilla\firefox\profiles\45jhympf.default\jetpack
Successfully deleted: [Registry Value] HKEY_CURRENT_USER\Software\Mozilla\Firefox\Extensions\\{1266764d-fc4f-4fa7-b63b-884d53b1680f}
Emptied folder: C:\Users\Grace\AppData\Roaming\mozilla\firefox\profiles\45jhympf.default\minidumps [156 files]



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Sat 07/13/2013 at 11:27:28.99
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 

Combo Fix:

ComboFix 13-07-13.01 - Grace 07/13/2013  11:34:41.4.2 - x64
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.3838.2785 [GMT -5:00]
Running from: c:\users\Grace\Desktop\ComboFix.exe
AV: Microsoft Security Essentials *Disabled/Updated* {3F839487-C7A2-C958-E30C-E2825BA31FB5}
SP: Microsoft Security Essentials *Disabled/Updated* {84E27563-E198-C6D6-D9BC-D9F020245508}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
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.
(((((((((((((((((((((((((   Files Created from 2013-06-13 to 2013-07-13  )))))))))))))))))))))))))))))))
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2013-07-13 16:39 . 2013-07-13 16:39    --------    d-----w-    c:\users\Default\AppData\Local\temp
2013-07-13 16:22 . 2013-07-13 16:22    --------    d-----w-    c:\windows\ERUNT
2013-07-13 02:34 . 2013-06-12 01:08    9552976    ----a-w-    c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{5CCBD854-D2A7-4308-B3D8-08A62C990920}\mpengine.dll
2013-07-12 03:40 . 2013-07-12 03:40    --------    d-----w-    c:\program files (x86)\Millisecond Software
2013-07-12 00:17 . 2013-06-12 01:08    9552976    ----a-w-    c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2013-07-11 12:26 . 2013-04-02 22:51    1643520    ----a-w-    c:\windows\system32\DWrite.dll
2013-07-11 12:26 . 2013-04-09 23:34    1247744    ----a-w-    c:\windows\SysWow64\DWrite.dll
2013-07-09 18:48 . 2013-07-09 18:48    --------    d-----w-    c:\programdata\Kaspersky Lab
2013-07-09 17:25 . 2013-07-09 17:25    --------    d-----w-    C:\RkUnhooker
2013-07-09 00:48 . 2013-07-09 00:48    --------    d-----w-    c:\program files\CCleaner
2013-07-09 00:43 . 2013-07-09 00:43    --------    d-----w-    c:\program files (x86)\Common Files\Java
2013-07-09 00:43 . 2013-07-09 00:43    96168    ----a-w-    c:\windows\SysWow64\WindowsAccessBridge-32.dll
2013-07-09 00:21 . 2013-07-09 00:21    --------    d-----w-    c:\program files (x86)\VS Revo Group
2013-07-08 04:10 . 2013-07-08 04:10    --------    d-----w-    c:\users\Grace\AppData\Roaming\Malwarebytes
2013-07-08 04:09 . 2013-07-08 04:09    --------    d-----w-    c:\programdata\Malwarebytes
2013-07-08 04:09 . 2013-07-08 04:10    --------    d-----w-    c:\program files (x86)\Malwarebytes' Anti-Malware
2013-07-08 04:09 . 2013-04-04 19:50    25928    ----a-w-    c:\windows\system32\drivers\mbam.sys
2013-07-08 04:03 . 2013-07-08 04:03    --------    d-----w-    c:\users\Grace\AppData\Local\Programs
2013-07-04 07:45 . 2013-07-04 07:45    964552    ------w-    c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{0D172D78-FC20-494F-AF89-0590DD066735}\gapaengine.dll
2013-07-04 07:44 . 2013-07-04 07:44    --------    d-----w-    c:\program files (x86)\Microsoft Security Client
2013-07-04 07:44 . 2013-07-04 07:44    --------    d-----w-    c:\program files\Microsoft Security Client
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((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
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2013-07-11 12:30 . 2010-08-29 15:58    78185248    ----a-w-    c:\windows\system32\MRT.exe
2013-07-09 00:43 . 2012-05-22 21:50    867240    ----a-w-    c:\windows\SysWow64\npdeployJava1.dll
2013-07-09 00:43 . 2011-02-20 20:29    789416    ----a-w-    c:\windows\SysWow64\deployJava1.dll
2013-06-11 21:03 . 2012-05-18 00:15    692104    ----a-w-    c:\windows\SysWow64\FlashPlayerApp.exe
2013-06-11 21:03 . 2011-06-16 13:47    71048    ----a-w-    c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2013-06-08 00:31 . 2013-01-02 23:29    107368    ----a-w-    c:\windows\system32\LMIRfsClientNP.dll
2013-06-08 00:31 . 2013-01-02 23:29    35656    ----a-w-    c:\windows\system32\LMIport.dll
2013-06-08 00:31 . 2013-01-02 23:29    100680    ----a-w-    c:\windows\system32\LMIinit.dll
2013-05-29 08:06 . 2013-05-29 08:06    226304    ----a-w-    c:\windows\system32\elshyph.dll
2013-05-29 08:06 . 2013-05-29 08:06    185344    ----a-w-    c:\windows\SysWow64\elshyph.dll
2013-05-29 08:06 . 2013-05-29 08:06    1054720    ----a-w-    c:\windows\system32\MsSpellCheckingFacility.exe
2013-05-29 08:06 . 2013-05-29 08:06    719360    ----a-w-    c:\windows\SysWow64\mshtmlmedia.dll
2013-05-29 08:06 . 2013-05-29 08:06    523264    ----a-w-    c:\windows\SysWow64\vbscript.dll
2013-05-29 08:06 . 2013-05-29 08:06    158720    ----a-w-    c:\windows\SysWow64\msls31.dll
2013-05-29 08:06 . 2013-05-29 08:06    150528    ----a-w-    c:\windows\SysWow64\iexpress.exe
2013-05-29 08:06 . 2013-05-29 08:06    138752    ----a-w-    c:\windows\SysWow64\wextract.exe
2013-05-29 08:06 . 2013-05-29 08:06    137216    ----a-w-    c:\windows\SysWow64\ieUnatt.exe
2013-05-29 08:06 . 2013-05-29 08:06    73728    ----a-w-    c:\windows\SysWow64\SetIEInstalledDate.exe
2013-05-29 08:06 . 2013-05-29 08:06    61952    ----a-w-    c:\windows\SysWow64\tdc.ocx
2013-05-29 08:06 . 2013-05-29 08:06    48640    ----a-w-    c:\windows\SysWow64\mshtmler.dll
2013-05-29 08:06 . 2013-05-29 08:06    38400    ----a-w-    c:\windows\SysWow64\imgutil.dll
2013-05-29 08:06 . 2013-05-29 08:06    361984    ----a-w-    c:\windows\SysWow64\html.iec
2013-05-29 08:06 . 2013-05-29 08:06    12800    ----a-w-    c:\windows\SysWow64\mshta.exe
2013-05-29 08:06 . 2013-05-29 08:06    110592    ----a-w-    c:\windows\SysWow64\IEAdvpack.dll
2013-05-29 08:06 . 2013-05-29 08:06    452096    ----a-w-    c:\windows\system32\dxtmsft.dll
2013-05-29 08:06 . 2013-05-29 08:06    441856    ----a-w-    c:\windows\system32\html.iec
2013-05-29 08:06 . 2013-05-29 08:06    281600    ----a-w-    c:\windows\system32\dxtrans.dll
2013-05-29 08:06 . 2013-05-29 08:06    23040    ----a-w-    c:\windows\SysWow64\licmgr10.dll
2013-05-29 08:06 . 2013-05-29 08:06    216064    ----a-w-    c:\windows\system32\msls31.dll
2013-05-29 08:06 . 2013-05-29 08:06    197120    ----a-w-    c:\windows\system32\msrating.dll
2013-05-29 08:06 . 2013-05-29 08:06    1441280    ----a-w-    c:\windows\SysWow64\inetcpl.cpl
2013-05-29 08:06 . 2013-05-29 08:06    97280    ----a-w-    c:\windows\system32\mshtmled.dll
2013-05-29 08:06 . 2013-05-29 08:06    905728    ----a-w-    c:\windows\system32\mshtmlmedia.dll
2013-05-29 08:06 . 2013-05-29 08:06    81408    ----a-w-    c:\windows\system32\icardie.dll
2013-05-29 08:06 . 2013-05-29 08:06    762368    ----a-w-    c:\windows\system32\ieapfltr.dll
2013-05-29 08:06 . 2013-05-29 08:06    62976    ----a-w-    c:\windows\system32\pngfilt.dll
2013-05-29 08:06 . 2013-05-29 08:06    599552    ----a-w-    c:\windows\system32\vbscript.dll
2013-05-29 08:06 . 2013-05-29 08:06    27648    ----a-w-    c:\windows\system32\licmgr10.dll
2013-05-29 08:06 . 2013-05-29 08:06    270848    ----a-w-    c:\windows\system32\iedkcs32.dll
2013-05-29 08:06 . 2013-05-29 08:06    247296    ----a-w-    c:\windows\system32\webcheck.dll
2013-05-29 08:06 . 2013-05-29 08:06    235008    ----a-w-    c:\windows\system32\url.dll
2013-05-29 08:06 . 2013-05-29 08:06    173568    ----a-w-    c:\windows\system32\ieUnatt.exe
2013-05-29 08:06 . 2013-05-29 08:06    167424    ----a-w-    c:\windows\system32\iexpress.exe
2013-05-29 08:06 . 2013-05-29 08:06    1509376    ----a-w-    c:\windows\system32\inetcpl.cpl
2013-05-29 08:06 . 2013-05-29 08:06    149504    ----a-w-    c:\windows\system32\occache.dll
2013-05-29 08:06 . 2013-05-29 08:06    144896    ----a-w-    c:\windows\system32\wextract.exe
2013-05-29 08:06 . 2013-05-29 08:06    1400416    ----a-w-    c:\windows\system32\ieapfltr.dat
2013-05-29 08:06 . 2013-05-29 08:06    13824    ----a-w-    c:\windows\system32\mshta.exe
2013-05-29 08:06 . 2013-05-29 08:06    102912    ----a-w-    c:\windows\system32\inseng.dll
2013-05-29 08:06 . 2013-05-29 08:06    92160    ----a-w-    c:\windows\system32\SetIEInstalledDate.exe
2013-05-29 08:06 . 2013-05-29 08:06    77312    ----a-w-    c:\windows\system32\tdc.ocx
2013-05-29 08:06 . 2013-05-29 08:06    52224    ----a-w-    c:\windows\system32\msfeedsbs.dll
2013-05-29 08:06 . 2013-05-29 08:06    51200    ----a-w-    c:\windows\system32\imgutil.dll
2013-05-29 08:06 . 2013-05-29 08:06    48640    ----a-w-    c:\windows\system32\mshtmler.dll
2013-05-29 08:06 . 2013-05-29 08:06    136192    ----a-w-    c:\windows\system32\iepeers.dll
2013-05-29 08:06 . 2013-05-29 08:06    135680    ----a-w-    c:\windows\system32\IEAdvpack.dll
2013-05-29 08:06 . 2013-05-29 08:06    12800    ----a-w-    c:\windows\system32\msfeedssync.exe
2013-05-29 08:03 . 2013-05-29 08:03    9728    ---ha-w-    c:\windows\SysWow64\api-ms-win-downlevel-shlwapi-l1-1-0.dll
2013-05-29 08:03 . 2013-05-29 08:03    9728    ---ha-w-    c:\windows\system32\api-ms-win-downlevel-shlwapi-l1-1-0.dll
2013-05-29 08:03 . 2013-05-29 08:03    5632    ---ha-w-    c:\windows\SysWow64\api-ms-win-downlevel-shlwapi-l2-1-0.dll
2013-05-29 08:03 . 2013-05-29 08:03    5632    ---ha-w-    c:\windows\SysWow64\api-ms-win-downlevel-ole32-l1-1-0.dll
2013-05-29 08:03 . 2013-05-29 08:03    5632    ---ha-w-    c:\windows\system32\api-ms-win-downlevel-shlwapi-l2-1-0.dll
2013-05-29 08:03 . 2013-05-29 08:03    5632    ---ha-w-    c:\windows\system32\api-ms-win-downlevel-ole32-l1-1-0.dll
2013-05-29 08:03 . 2013-05-29 08:03    4096    ---ha-w-    c:\windows\SysWow64\api-ms-win-downlevel-user32-l1-1-0.dll
2013-05-29 08:03 . 2013-05-29 08:03    4096    ---ha-w-    c:\windows\system32\api-ms-win-downlevel-user32-l1-1-0.dll
2013-05-29 08:03 . 2013-05-29 08:03    3584    ---ha-w-    c:\windows\SysWow64\api-ms-win-downlevel-advapi32-l2-1-0.dll
2013-05-29 08:03 . 2013-05-29 08:03    3584    ---ha-w-    c:\windows\system32\api-ms-win-downlevel-advapi32-l2-1-0.dll
2013-05-29 08:03 . 2013-05-29 08:03    3072    ---ha-w-    c:\windows\SysWow64\api-ms-win-downlevel-version-l1-1-0.dll
2013-05-29 08:03 . 2013-05-29 08:03    3072    ---ha-w-    c:\windows\SysWow64\api-ms-win-downlevel-shell32-l1-1-0.dll
2013-05-29 08:03 . 2013-05-29 08:03    3072    ---ha-w-    c:\windows\system32\api-ms-win-downlevel-version-l1-1-0.dll
2013-05-29 08:03 . 2013-05-29 08:03    3072    ---ha-w-    c:\windows\system32\api-ms-win-downlevel-shell32-l1-1-0.dll
2013-05-29 08:03 . 2013-05-29 08:03    2560    ---ha-w-    c:\windows\SysWow64\api-ms-win-downlevel-normaliz-l1-1-0.dll
2013-05-29 08:03 . 2013-05-29 08:03    2560    ---ha-w-    c:\windows\system32\api-ms-win-downlevel-normaliz-l1-1-0.dll
2013-05-29 08:03 . 2013-05-29 08:03    10752    ---ha-w-    c:\windows\SysWow64\api-ms-win-downlevel-advapi32-l1-1-0.dll
2013-05-29 08:03 . 2013-05-29 08:03    10752    ---ha-w-    c:\windows\system32\api-ms-win-downlevel-advapi32-l1-1-0.dll
2013-05-29 08:03 . 2013-05-29 08:03    1158144    ----a-w-    c:\windows\SysWow64\XpsPrint.dll
2013-05-29 08:03 . 2013-05-29 08:03    522752    ----a-w-    c:\windows\system32\XpsGdiConverter.dll
2013-05-29 08:03 . 2013-05-29 08:03    465920    ----a-w-    c:\windows\system32\WMPhoto.dll
2013-05-29 08:03 . 2013-05-29 08:03    417792    ----a-w-    c:\windows\SysWow64\WMPhoto.dll
2013-05-29 08:03 . 2013-05-29 08:03    3928064    ----a-w-    c:\windows\system32\d2d1.dll
2013-05-29 08:03 . 2013-05-29 08:03    364544    ----a-w-    c:\windows\SysWow64\XpsGdiConverter.dll
2013-05-29 08:03 . 2013-05-29 08:03    363008    ----a-w-    c:\windows\system32\dxgi.dll
2013-05-29 08:03 . 2013-05-29 08:03    2776576    ----a-w-    c:\windows\system32\msmpeg2vdec.dll
2013-05-29 08:03 . 2013-05-29 08:03    2565120    ----a-w-    c:\windows\system32\d3d10warp.dll
2013-05-29 08:03 . 2013-05-29 08:03    249856    ----a-w-    c:\windows\SysWow64\d3d10_1core.dll
2013-05-29 08:03 . 2013-05-29 08:03    2284544    ----a-w-    c:\windows\SysWow64\msmpeg2vdec.dll
2013-05-29 08:03 . 2013-05-29 08:03    220160    ----a-w-    c:\windows\SysWow64\d3d10core.dll
2013-05-29 08:03 . 2013-05-29 08:03    207872    ----a-w-    c:\windows\SysWow64\WindowsCodecsExt.dll
2013-05-29 08:03 . 2013-05-29 08:03    1682432    ----a-w-    c:\windows\system32\XpsPrint.dll
2013-05-29 08:03 . 2013-05-29 08:03    161792    ----a-w-    c:\windows\SysWow64\d3d10_1.dll
2013-05-29 08:03 . 2013-05-29 08:03    1175552    ----a-w-    c:\windows\system32\FntCache.dll
2013-05-29 08:03 . 2013-05-29 08:03    1080832    ----a-w-    c:\windows\SysWow64\d3d10.dll
2013-05-29 08:03 . 2013-05-29 08:03    648192    ----a-w-    c:\windows\system32\d3d10level9.dll
2013-05-29 08:03 . 2013-05-29 08:03    604160    ----a-w-    c:\windows\SysWow64\d3d10level9.dll
2013-05-29 08:03 . 2013-05-29 08:03    3419136    ----a-w-    c:\windows\SysWow64\d2d1.dll
2013-05-29 08:03 . 2013-05-29 08:03    333312    ----a-w-    c:\windows\system32\d3d10_1core.dll
2013-05-29 08:03 . 2013-05-29 08:03    296960    ----a-w-    c:\windows\system32\d3d10core.dll
2013-05-29 08:03 . 2013-05-29 08:03    293376    ----a-w-    c:\windows\SysWow64\dxgi.dll
2013-05-29 08:03 . 2013-05-29 08:03    245248    ----a-w-    c:\windows\system32\WindowsCodecsExt.dll
2013-05-29 08:03 . 2013-05-29 08:03    221184    ----a-w-    c:\windows\system32\UIAnimation.dll
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1]
@="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}]
2012-11-13 23:32    129272    ----a-w-    c:\users\Grace\AppData\Roaming\Dropbox\bin\DropboxExt.17.dll
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2]
@="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}]
2012-11-13 23:32    129272    ----a-w-    c:\users\Grace\AppData\Roaming\Dropbox\bin\DropboxExt.17.dll
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3]
@="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}]
2012-11-13 23:32    129272    ----a-w-    c:\users\Grace\AppData\Roaming\Dropbox\bin\DropboxExt.17.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"hpsysdrv"="c:\program files (x86)\hewlett-packard\HP odometer\hpsysdrv.exe" [2008-11-20 62768]
"HP Software Update"="c:\program files (x86)\HP\HP Software Update\HPWuSchd2.exe" [2010-03-12 49208]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\RunOnce]
"AvgUninstallURL"="start http://www.avg.com/ww.special-uninstallation-feedback-appf?lic=NFUyWUMtOTRNQVEtUjRRVkctQUFBQzMtVFVKUVMtS1FPQ1g&inst=NzctMTE3NTU5MzUwOC1ERFQrMC1ERDEwKzEtU1QxMEFQUCsxLUxTRCsyLVNUMTBGQVBQKzEtRkwxMCsxLVRCVlVQRysxMi1GMTBNMTJGTisxLVRCTisxLUYxME0xMlRBKzMtVklQMTIrMS1GMTBNMTJSKzEtRjEwTTEyUjIrMS1DSUQxMCsyLUNJRCsxMg&prod=90&ver=10.0.1424" [?]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
@="Service"
.
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [x]
R2 Skype C2C Service;Skype C2C Service;c:\programdata\Skype\Toolbars\Skype C2C Service\c2c_service.exe;c:\programdata\Skype\Toolbars\Skype C2C Service\c2c_service.exe [x]
R2 SkypeUpdate;Skype Updater;c:\program files (x86)\Skype\Updater\Updater.exe;c:\program files (x86)\Skype\Updater\Updater.exe [x]
R3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\DRIVERS\NisDrvWFP.sys;c:\windows\SYSNATIVE\DRIVERS\NisDrvWFP.sys [x]
R3 NisSrv;Microsoft Network Inspection;c:\program files\Microsoft Security Client\NisSrv.exe;c:\program files\Microsoft Security Client\NisSrv.exe [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys;c:\windows\SYSNATIVE\drivers\tsusbflt.sys [x]
R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys;c:\windows\SYSNATIVE\Drivers\usbaapl64.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe;c:\windows\SYSNATIVE\Wat\WatAdminSvc.exe [x]
S2 HP Support Assistant Service;HP Support Assistant Service;c:\program files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe;c:\program files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe [x]
S2 LMIGuardianSvc;LMIGuardianSvc;c:\program files (x86)\LogMeIn\x64\LMIGuardianSvc.exe;c:\program files (x86)\LogMeIn\x64\LMIGuardianSvc.exe [x]
S2 LMIInfo;LogMeIn Kernel Information Provider;c:\program files (x86)\LogMeIn\x64\RaInfo.sys;c:\program files (x86)\LogMeIn\x64\RaInfo.sys [x]
.
.
Contents of the 'Scheduled Tasks' folder
.
2013-07-13 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-05-18 21:03]
.
2013-07-13 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-176065676-2709125670-692381461-1001Core.job
- c:\users\Grace\AppData\Local\Google\Update\GoogleUpdate.exe [2010-12-29 04:51]
.
2013-07-13 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-176065676-2709125670-692381461-1001UA.job
- c:\users\Grace\AppData\Local\Google\Update\GoogleUpdate.exe [2010-12-29 04:51]
.
2013-07-08 c:\windows\Tasks\HPCeeScheduleForGrace.job
- c:\program files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe [2010-09-14 04:15]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1]
@="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}]
2012-11-13 23:32    162552    ----a-w-    c:\users\Grace\AppData\Roaming\Dropbox\bin\DropboxExt64.17.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2]
@="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}]
2012-11-13 23:32    162552    ----a-w-    c:\users\Grace\AppData\Roaming\Dropbox\bin\DropboxExt64.17.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3]
@="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}]
2012-11-13 23:32    162552    ----a-w-    c:\users\Grace\AppData\Roaming\Dropbox\bin\DropboxExt64.17.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt4]
@="{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}]
2012-11-13 23:32    162552    ----a-w-    c:\users\Grace\AppData\Roaming\Dropbox\bin\DropboxExt64.17.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2009-07-29 16333856]
"LogMeIn GUI"="c:\program files (x86)\LogMeIn\x64\LogMeInSystray.exe" [2012-11-29 57928]
"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2013-01-27 1281512]
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
mLocal Page = c:\windows\SysWOW64\blank.htm
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~2\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - c:\progra~2\MICROS~2\Office14\ONBttnIE.dll/105
TCP: DhcpNameServer = 192.168.1.1
FF - ProfilePath - c:\users\Grace\AppData\Roaming\Mozilla\Firefox\Profiles\45jhympf.default\
FF - prefs.js: browser.startup.homepage - www.google.com
FF - ExtSQL: 2013-07-07 15:17; {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}; c:\users\Grace\AppData\Roaming\Mozilla\Firefox\Profiles\45jhympf.default\extensions\{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}.xpi
FF - ExtSQL: 2013-07-07 15:17; {4324f4a6-3a89-477e-b388-6bca032df78b}; c:\users\Grace\AppData\Roaming\Mozilla\Firefox\Profiles\45jhympf.default\extensions\{4324f4a6-3a89-477e-b388-6bca032df78b}.xpi
FF - ExtSQL: 2013-07-08 20:05; {82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}; c:\program files (x86)\Mozilla Firefox\browser\extensions\{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}
.
- - - - ORPHANS REMOVED - - - -
.
Wow6432Node-HKLM-Run-<NO NAME> - (no file)
AddRemove-Adobe Shockwave Player - c:\windows\system32\Adobe\Shockwave 11\uninstaller.exe
AddRemove-Coupon Printer for Windows5.0.0.0 - c:\program files (x86)\Coupons\uninstall.exe
AddRemove-{EE202411-2C26-49E8-9784-1BC1DBF7DE96} - c:\program files (x86)\InstallShield Installation Information\{EE202411-2C26-49E8-9784-1BC1DBF7DE96}\setup.exe
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{19114156-8E9A-4D4E-9EE9-17A0E48D3BBB}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil10c.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{19114156-8E9A-4D4E-9EE9-17A0E48D3BBB}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{19114156-8E9A-4D4E-9EE9-17A0E48D3BBB}\LocalServer32]
@="c:\\Windows\\SysWow64\\Macromed\\Flash\\FlashUtil10c.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{19114156-8E9A-4D4E-9EE9-17A0E48D3BBB}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWow64\\Macromed\\Flash\\Flash10c.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.10"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWow64\\Macromed\\Flash\\Flash10c.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWow64\\Macromed\\Flash\\Flash10c.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWow64\\Macromed\\Flash\\Flash10c.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{1D4C8A81-B7AC-460A-8C23-98713C41D6B3}]
@Denied: (A 2) (Everyone)
@="IFlashBroker3"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{1D4C8A81-B7AC-460A-8C23-98713C41D6B3}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{1D4C8A81-B7AC-460A-8C23-98713C41D6B3}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\Common\Smart Tag\Actions\{B7EFF951-E52F-45CC-9EF7-57124F2177CC}]
@Denied: (A) (Everyone)
"Solution"="{15727DE6-F92D-4E46-ACB4-0E2C58B31A18}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3]
@Denied: (A) (Everyone)
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3\0]
"Key"="ActionsPane3"
"Location"="c:\\Program Files (x86)\\Common Files\\Microsoft Shared\\VSTO\\ActionsPane3.xsd"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2013-07-13  11:41:07
ComboFix-quarantined-files.txt  2013-07-13 16:41
.
Pre-Run: 413,093,396,480 bytes free
Post-Run: 413,120,688,128 bytes free
.
- - End Of File - - 7C1A20C0675A3DD7CB9536FCF40AF443
1FE510EB6C9266C62147C32C2CCBB451
 

Security Check:

Results of screen317's Security Check version 0.99.69  
 Windows 7 Service Pack 1 x64 (UAC is enabled)  
 Internet Explorer 10  
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled!  
Microsoft Security Essentials   
  (On Access scanning disabled!)
 Error obtaining update status for antivirus!  
`````````Anti-malware/Other Utilities Check:`````````
 Malwarebytes Anti-Malware version 1.75.0.1300  
 Java 7 Update 25  
 Adobe Flash Player 10 Flash Player out of Date!
 Adobe Flash Player 11.7.700.224  
 Adobe Reader XI  
 Mozilla Firefox (22.0)
 Google Chrome 28.0.1500.71  
 Google Chrome 28.0.1500.72  
 Google Chrome Plugins...  
````````Process Check: objlist.exe by Laurent````````  
 Microsoft Security Essentials MSMpEng.exe
 Microsoft Security Essentials msseces.exe
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 1%
````````````````````End of Log``````````````````````
 



#4 nasdaq

nasdaq

  • Malware Response Team
  • 40,741 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:08:14 PM

Posted 14 July 2013 - 07:23 AM

Looking good.

Remove this old version of Adobe Flash Player 10 using the Add/Remove programs applet.

Restart the computer normally.

Let me know if the problem persists.

#5 ANoob3

ANoob3
  • Topic Starter

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:09:14 PM

Posted 15 July 2013 - 04:58 PM

Remove this old version of Adobe Flash Player 10: done

 

Everything seems to be fine now. I ran the ESET scan again and it didn't find anything.

 

Thank you for your help!



#6 nasdaq

nasdaq

  • Malware Response Team
  • 40,741 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:08:14 PM

Posted 16 July 2013 - 06:53 AM

If all is well:
 
Time for some housekeeping
  • The following will implement some cleanup procedures as well as reset  System Restore points:
  • Click Start > Run  and copy/paste the following bold text into the Run box and click OK:
  • ComboFix /Uninstall
===
 
To remove AdwCleaner.
 
Please double click on AdwCleaner.exe to run the tool.
Click on Uninstall.
Confirm with Yes.
 
If you decide to keep the AdwCleaner tool make sure to delete your version and download the latest before running it.
 
Delete the other tools we used.
You can Keep the DDS tool as most forum will ask to see a log before suggesting a fix.
===
 
Please consider using these ideas to help secure your computer.  While there is no way to guarantee safety when you use a computer, these steps will make it much less likely that you will need to endure another infection.  While we really like to help people, we would rather help you protect yourself so that you won't need that help in the future.
 
Please either enable Automatic Updates under Start -> Control Panel -> Automatic Updates or get into the habit of checking Windows Update regularly.  They usually have security updates every month.  You can set Windows to notify you of Updates so that you can choose, but only do this if you believe you are able to understand which ones are needed.   This is a crucial security measure.
 
Having an effective antivirus is a must for everyone.
In addition to many excellent commercial products there are plenty of good free antivirus programs available. I can recommend: 
 
If you are satisfied with your current protection programs you can ignore the instructions on Antivirus or Firewall listed below.
 
In addition to an antivirus I recommend using a firewall. A software firewall is a software program that helps screen out hackers, viruses, and worms that try to reach your computer over the Internet. I can recommend one of the following free products:
Please note: Many installer offer third-party downloads that are installed automatically when you do not uncheck certain checkboxes. While most of the time not being malicious you usually do not want these on your computer. Be careful during the installation process and you will avoid seeing tons of new unwanted toolbars in your favorite web browser.
 
Please consider installing and running some of the following programs; they are either free or have free versions of commercial programs:
 
The free version of MBAM can be used to scan the system for traces of malware. Scanning your system regularly will make it harder for malware to reside on your system.
A tutorial on using MBAM can be found here
Please Note: Only the paid for version has real time capabilities.
 
A tutorial on using SpywareBlaster to prevent malware from ever installing on your computer may be found here.
 
Please keep these programs up-to-date and run them whenever you suspect a problem to prevent malware problems.  A number of programs have resident protection and it is a good idea to run the resident protection of one of each type of program to maintain protection.  However, it is important to run only one resident program of each type since they can conflict and become less effective.  That means only one antivirus, firewall and scanning anti-spyware program at a time. Passive protectors, like SpywareBlaster can be run with any of them.  
 
Note that there are a lot of rogue programs out there that want to scare you into giving them your money and some malware actually claims to be security programs.  If you get a popup for a security program that you did not install yourself, do NOT click on it and ask for help immediately.  It is very important to run an antivirus and firewall, but you can't always rely on reviews and ads for information.  Ask in a security forum that you trust if you are not sure.  If you are unsure and looking for anti-spyware programs, you can find out if it is a rogue here:
 
  • Bleeping Computer LLC Check the last post for the latest list.
  •  
    A similar category of programs is now called "scareware."  Scareware programs are active infections that will pop-up on your computer and tell you that you are infected.  If you look closely, it will usually have a name that looks like it might be legitimate, but it is NOT one of the programs you installed.  It tells you to click and install it right away.  If you click on any part of it, including the 'X' to close it, you may actually help it infect your computer further.  Keeping protection updated and running resident protection can help prevent these infections.  If it happens anyway, get offline as quickly as you can.  Pull the internet connection cable or shut down the computer if you have to.  Contact someone to help by using another computer if possible.  These programs are also sometimes called 'rogues', but they are different than the older version of rogues mentioned above.
     
    Please keep your programs up to date. This applies to Java, Adobe Flashplayer, Adobe Reader and your Internet Browsers in particular. Vulnerabilities in these programs are often exploited in order to install malware on your PC. Visiting a prepared web page suffices to infect your system. 
     
    In general Firefox, Opera and Google Chrome are considered to be more secure than Internet Explorer. In addition there are many useful addons that can protect you from possible risks:
     
  • WOT will warn you when you try to visit sites with poor reputation. The reputation is based on user ratings and is usually very accurate.
  • Script Blocker can help blocking many attempts to infect your system via malicious websites by only allowing scripts at sites you trust.
  • NoScript is a popular Firefox addon,  
  • ScriptNo a popular Google Chrome addon.
  • For much more useful information, please also read Tony Klein's excellent article: How did I get infected in the first place
     
    Hopefully these steps will help to keep you error free.  If you run into more difficulty, we will certainly do what we can to help.
    ===


    #7 nasdaq

    nasdaq

    • Malware Response Team
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    Posted 16 July 2013 - 06:53 AM

    It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.




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