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Numerous services broken after a horrible malware attack

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#1 DeathwolfX03


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Posted 09 July 2013 - 01:20 PM

Hey everyone.


My OS is Windows 8 64 bit.


For 5 hours now I have been trying to fix this issue and just now, I have hit a point where my knowledge is not enough and I simply cannot find anything related by searching.


So I hope I can get some help here



It started out when I noticed that security center was disabled in the action center and it was impossible to re enable it, it just happened suddenly.


I ran a scan with malwarebytes which discovered some really messed up things


Backdoor bots

Security Hijacks

Trojan Agents

Malware.trace and a Trojan.sermis


I removed all these with malware bytes after several tries, then did a full scan which took a while but it did discover 6 more Trojan.0Access.  again removed these successfully, I then ran some other scanners, also checked for rootkits and detected nothing. Finally I got avast free as a temporary av before I get something better, ran one scan with that too and it detected a VBS Dropper BU. Removed.


I didn't have any AV because I just upgraded to windows 8, MSE + malwarebytes worked perfectly in vista, only had 1 infection in well over 3 years so I never purchased any AV software


The computer is clean now, but the malware left me with a ton of broken crap-


Security Center got fixed first but its sub components are still damaged, including firewall. Other warnings went away when I installed avast since it probably replaces windows defender and they get auto disabled, but they are still broken so I want to fix those as well. 


BFE was damaged but is fixed and running now

SharedAccess Registry key was also damaged but it seems to be fixed too.

MpsSvc also damaged but fixed

fixed some permission issues related to firewall as well.


But I still cannot start it, before I would get a different error but after some fixes it now says:




In event viewer it says: The Windows Firewall service terminated with the following service-specific error: 

The system cannot find the file specified.


And windows defender: The WinDefend service terminated with the following error: 

General access denied error



So yeah I really don't know what to do.


How can I fix this?


Hoping someone can help 



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#2 Broni


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Posted 09 July 2013 - 07:30 PM

Welcome aboard p22002758.gif


p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.

p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size

Click Go and post the result.

p22002970.gif Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

p22002970.gifDownload Malwarebytes Anti-Rootkit from HERE to your Desktop.
  • Unzip downloaded file.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • DO NOT click on the Cleanup button. Simply exit the program.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt

p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.

If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.

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#3 DeathwolfX03

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Posted 10 July 2013 - 04:50 AM



Thankfully I managed to fix everything, deleted my posted logs because of that.


Really sorry if I wasted some of your time.

Edited by DeathwolfX03, 11 July 2013 - 04:11 AM.

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