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Win 7 x64 and programs not functioning properly, can't find root cause


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#1 BigGoose62

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Posted 08 July 2013 - 03:26 PM

OK, first build, almost a year in. No problems until recently, but I cant seem to pinpoint what is the source of these problems. And they seem to be happening more frequently. Please read through this and give me your best shots. Ill be very grateful!

Windows 7 x64

PROBLEMS/SYMPTOMS:

*note that sometimes upon rebooting the computer, everything works fine (as far as I can tell)

Chrome
-crashes from time to time
-once crashes, can't fix without reboot
-sometimes reboots computer upon exiting a tab
-have reinstalled twice
Kaspersky
-turns itself off, occassionally will turn itself back on
-databases become corrupted, and won't update without being corrupted immediately
-if databases update properly, sometimes says "some protection components are corrupted. we recommend you reinstall the application"
-have reinstalled twice
BitTorrent
-will occasionally crash, and prompt to relaunch
-sometimes relaunch will automatically lead to another crash and prompt for relaunch
-rarely relaunch will cause computer to reboot
Windows 7
-bottom right corner all of a sudden said this was an unauthorized version of windows 7
-I told it to re-register via internet and the message went away.
-only happend once
IAStorIcon has stopped working (something from Intel)
-this has popped up twice, with the following explanation:
-description: stopped working
-problem event name: appcrash
-application name: IAStorIcon.exe
-application version: 11.1.0.1006
-application timestamp: 4f29d80d
-fault module name: gdiplus.dll
-fault module version: 6.1.7601.17825
-fault module timestamp: 4f9235ab
-exception code: c0000005
-exception offselt: 000c68c7
-locale ID: 1033
had a microsoft program stop responding/crash
-i wasn't able to write down what it was
-only happened once

ATTEMPTS TO FIX/FIND SOURCE OF PROBLEMS:

Windows Defender Offline
-no threats detected
-via USB
Kaspersky TDSSKiller
-no rootkits detected
Kaspersky Internet Security 2013
-no threats detected
MalwareBytes
-no threats detected
SUPERAntiSpyware
-found a few cookies, nothing dangerous
-they were removed
-program was removed as requested by Kaspersky Technical Support
sfc.exe (System File Checker)
-would not run unless through cmd.exe
-after system scan, results were "Windows Resource Protection did not find any integrity violations."

If you need any more info, please let me know!

Thanks for any and all help,
BigGoose62

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#2 hamluis

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Posted 08 July 2013 - 04:02 PM

Please download MiniToolBox  , save it to your desktop and run it.

 

Checkmark the following checkboxes:

  List last 10 Event Viewer log

  List Installed Programs

  List Users, Partitions and Memory size.

 

Click Go and paste the content into your next post.

 

Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link.

 

Louis



#3 BigGoose62

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Posted 09 July 2013 - 08:23 AM

 

Thank you for your reply!

 

First, here is the Speccy snapshot:

http://speccy.piriform.com/results/op0gAL5URUNhOwOEITzWSOH

 

 
And here is the MiniToolBox report:
MiniToolBox by Farbar  Version: 16-06-2013
Ran by Taylor (administrator) on 09-07-2013 at 08:18:09
Running from "D:\Desktop"
Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (07/09/2013 07:58:52 AM) (Source: Application Error) (User: )
Description: Faulting application name: avp.exe, version: 13.0.1.4210, time stamp: 0x509157b4
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00010000
Faulting process id: 0xf84
Faulting application start time: 0xavp.exe0
Faulting application path: avp.exe1
Faulting module path: avp.exe2
Report Id: avp.exe3
 
Error: (07/09/2013 07:56:23 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (07/08/2013 07:30:31 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (07/08/2013 07:27:10 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (07/07/2013 01:56:40 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (07/07/2013 01:56:19 PM) (Source: Application Error) (User: )
Description: Faulting application name: svchost.exe_DPS, version: 6.1.7600.16385, time stamp: 0x4a5bc3c1
Faulting module name: diagperf.dll, version: 6.1.7601.17514, time stamp: 0x4ce7c5cc
Exception code: 0xc0000005
Fault offset: 0x000000000001a2c7
Faulting process id: 0x568
Faulting application start time: 0xsvchost.exe_DPS0
Faulting application path: svchost.exe_DPS1
Faulting module path: svchost.exe_DPS2
Report Id: svchost.exe_DPS3
 
Error: (07/07/2013 01:48:09 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (07/07/2013 01:47:17 PM) (Source: Application Error) (User: )
Description: Faulting application name: IAStorIcon.exe, version: 11.1.0.1006, time stamp: 0x4f29d80d
Faulting module name: gdiplus.dll, version: 6.1.7601.17825, time stamp: 0x4f9235ab
Exception code: 0xc0000005
Fault offset: 0x000c68c7
Faulting process id: 0x%9
Faulting application start time: 0xIAStorIcon.exe0
Faulting application path: IAStorIcon.exe1
Faulting module path: IAStorIcon.exe2
Report Id: IAStorIcon.exe3
 
Error: (07/07/2013 01:45:40 PM) (Source: Application Error) (User: )
Description: Windows cannot access the file  for one of the following reasons:
there is a problem with the network connection, the disk that the file is stored on, or the storage
drivers installed on this computer; or the disk is missing.
Windows closed the program Kaspersky Anti-Virus because of this error.
 
Program: Kaspersky Anti-Virus
File: 
 
The error value is listed in the Additional Data section.
User Action
1. Open the file again.
This situation might be a temporary problem that corrects itself when the program runs again.
2.
If the file still cannot be accessed and
- It is on the network,
your network administrator should verify that there is not a problem with the network and that the server can be contacted.
- It is on a removable disk, for example, a floppy disk or CD-ROM, verify that the disk is fully inserted into the computer.
3. Check and repair the file system by running CHKDSK. To run CHKDSK, click Start, click Run, type CMD, and then click OK. At the command prompt, type CHKDSK /F, and then press ENTER.
4. If the problem persists, restore the file from a backup copy.
5. Determine whether other files on the same disk can be opened. If not, the disk might be damaged. If it is a hard disk, contact your administrator or computer hardware vendor for
further assistance.
 
Additional Data
Error value: 00000000
Disk type: 0
 
Error: (07/07/2013 01:45:40 PM) (Source: Application Error) (User: )
Description: Faulting application name: avp.exe, version: 13.0.1.4210, time stamp: 0x509157b4
Faulting module name: kavsys.kdl.4bd2ce1e2c86bab49c5e56e0c6501110, version: 1.11.4.0, time stamp: 0x51ade8f3
Exception code: 0xc000001d
Fault offset: 0x00041359
Faulting process id: 0x67c
Faulting application start time: 0xavp.exe0
Faulting application path: avp.exe1
Faulting module path: avp.exe2
Report Id: avp.exe3
 
 
System errors:
=============
Error: (07/09/2013 07:54:47 AM) (Source: Service Control Manager) (User: )
Description: The Kaspersky Anti-Virus Service service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 10000 milliseconds: Restart the service.
 
Error: (07/09/2013 07:54:25 AM) (Source: volmgr) (User: )
Description: Crash dump initialization failed!
 
Error: (07/08/2013 07:28:33 PM) (Source: volmgr) (User: )
Description: Crash dump initialization failed!
 
Error: (07/08/2013 07:25:12 PM) (Source: volmgr) (User: )
Description: Crash dump initialization failed!
 
Error: (07/07/2013 01:56:45 PM) (Source: Service Control Manager) (User: )
Description: The Windows Firewall service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 120000 milliseconds: Restart the service.
 
Error: (07/07/2013 01:56:45 PM) (Source: Service Control Manager) (User: )
Description: The Diagnostic Policy Service service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 120000 milliseconds: Restart the service.
 
Error: (07/07/2013 01:56:45 PM) (Source: Service Control Manager) (User: )
Description: The Base Filtering Engine service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 120000 milliseconds: Restart the service.
 
Error: (07/07/2013 01:54:42 PM) (Source: volmgr) (User: )
Description: Crash dump initialization failed!
 
Error: (07/07/2013 01:54:46 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 1:54:15 PM on ?7/?7/?2013 was unexpected.
 
Error: (07/07/2013 01:46:11 PM) (Source: volmgr) (User: )
Description: Crash dump initialization failed!
 
 
Microsoft Office Sessions:
=========================
Error: (07/09/2013 07:58:52 AM) (Source: Application Error)(User: )
Description: avp.exe13.0.1.4210509157b4unknown0.0.0.000000000c000000500010000f8401ce7ca37bf32addC:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\avp.exeunknown4d822c92-e897-11e2-bd9f-902b3439effc
 
Error: (07/09/2013 07:56:23 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (07/08/2013 07:30:31 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (07/08/2013 07:27:10 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (07/07/2013 01:56:40 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (07/07/2013 01:56:19 PM) (Source: Application Error)(User: )
Description: svchost.exe_DPS6.1.7600.163854a5bc3c1diagperf.dll6.1.7601.175144ce7c5ccc0000005000000000001a2c756801ce7b43739ad846C:\Windows\system32\svchost.exeC:\Windows\system32\diagperf.dlle87f8d01-e736-11e2-ac64-902b3439effc
 
Error: (07/07/2013 01:48:09 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (07/07/2013 01:47:17 PM) (Source: Application Error)(User: )
Description: IAStorIcon.exe11.1.0.10064f29d80dgdiplus.dll6.1.7601.178254f9235abc0000005000c68c7
 
Error: (07/07/2013 01:45:40 PM) (Source: Application Error)(User: )
Description: Kaspersky Anti-Virus000000000
 
Error: (07/07/2013 01:45:40 PM) (Source: Application Error)(User: )
Description: avp.exe13.0.1.4210509157b4kavsys.kdl.4bd2ce1e2c86bab49c5e56e0c65011101.11.4.051ade8f3c000001d0004135967c01ce7b41e3cc136aC:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\avp.exeC:\ProgramData\Kaspersky Lab\AVP13\Bases\Cache\kavsys.kdl.4bd2ce1e2c86bab49c5e56e0c65011106b17ba1b-e735-11e2-a5d0-902b3439effc
 
 
CodeIntegrity Errors:
===================================
  Date: 2013-07-06 12:17:48.514
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\ELAMBKUP\klelam.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-07-06 12:17:48.498
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\ELAMBKUP\klelam.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-07-06 12:17:48.498
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\ELAMBKUP\klelam.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-07-06 12:17:48.498
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\KLELAMX64\klelam.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-07-06 12:17:48.498
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\KLELAMX64\klelam.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-07-06 12:17:48.498
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\KLELAMX64\klelam.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-07-05 14:41:44.628
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\ELAMBKUP\klelam.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-07-05 14:41:44.628
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\ELAMBKUP\klelam.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-07-05 14:41:44.628
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\ELAMBKUP\klelam.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-07-05 14:41:44.628
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\KLELAMX64\klelam.sys because the set of per-page image hashes could not be found on the system.
 
 
=========================== Installed Programs ============================
 
7-Zip 9.20 (x64 edition) (Version: 9.20.00.0)
Adobe Reader X (10.1.7) (Version: 10.1.7)
AnyDVD (Version: 7.0.8.0)
Apple Application Support (Version: 2.3)
Apple Mobile Device Support (Version: 6.0.0.59)
Apple Software Update (Version: 2.1.3.127)
Atheros Communications Inc.® AR81Family Gigabit/Fast Ethernet Driver (Version: 2.0.15.16)
Audacity 2.0.2 (Version: 2.0.2)
BitTorrent (Version: 7.7.0)
Bonjour (Version: 3.0.0.10)
Camtasia Studio 8 (Version: 8.0.4.1060)
CloneDVD2 (Version: 2.9.3.0)
CPUID HWMonitor 1.22
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Etron USB3.0 Host Controller (Version: 0.110)
FLAC 1.2.1b (remove only) (Version: 1.2.1b)
foobar2000 v1.2.8 (Version: 1.2.8)
Google Chrome (Version: 27.0.1453.116)
Google Update Helper (Version: 1.3.21.149)
Intel® Management Engine Components (Version: 8.0.12.1498)
Intel® OpenCL CPU Runtime
Intel® Processor Graphics (Version: 8.15.10.2712)
Intel® Rapid Storage Technology (Version: 11.1.0.1006)
Intel® USB 3.0 eXtensible Host Controller Driver (Version: 1.0.4.225)
Intel® Trusted Connect Service Client (Version: 1.24.388.1)
iTunes (Version: 10.7.0.21)
Kaspersky Internet Security 2013 (Version: 13.0.1.4190)
Lagarith Lossless Codec (1.3.27)
Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Mouse and Keyboard Center (Version: 1.1.500.0)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Home and Student 2010 (Version: 14.0.6029.1000)
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.6029.1000)
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proofing (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Single Image 2010 (Version: 14.0.6029.1000)
Microsoft Office Word MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Silverlight (Version: 5.1.20125.0)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
MKVToolNix 5.9.0 (Version: 5.9.0)
Notepad++ (Version: 6.1.7)
ON_OFF Charge B11.1102.1 (Version: 1.00.0001)
Paint.NET v3.5.10 (Version: 3.60.0)
Picasa 3 (Version: 3.9)
Platform (Version: 1.39)
QuickTime (Version: 7.73.80.64)
Samsung SSD Magician (Version: 3.1)
Spotify (Version: 0.9.0.117.g93e0429c)
Steam (Version: 1.0.0.0)
Trader's Little Helper 2.7.0 (Version: 2.7.0)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2600217) (Version: 1)
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553378) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
Update for Microsoft Office 2010 (KB2598242) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687503) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687509) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2767886) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2597090) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2687623) 32-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2598240) 32-Bit Edition
Update for Microsoft SharePoint Workspace 2010 (KB2589371) 32-Bit Edition
VC80CRTRedist - 8.0.50727.6195 (Version: 1.2.0)
VIA Platform Device Manager (Version: 1.39)
VLC media player 2.0.3 (Version: 2.0.3)
Xvid Video Codec (Version: 1.3.2)
 
========================= Memory info: ===================================
 
Percentage of memory in use: 14%
Total physical RAM: 16278.25 MB
Available physical RAM: 13907.45 MB
Total Pagefile: 16276.43 MB
Available Pagefile: 13752.69 MB
Total Virtual: 4095.88 MB
Available Virtual: 3981.79 MB
 
========================= Partitions: =====================================
 
1 Drive c: (SSD) (Fixed) (Total:238.25 GB) (Free:183.14 GB) NTFS
2 Drive d: (HDD) (Fixed) (Total:2794.39 GB) (Free:301.52 GB) NTFS
3 Drive e: (WDO_Media64) (Removable) (Total:3.73 GB) (Free:3.37 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\HOME_COMPUTER
 
Administrator            Guest                    Taylor                   
 
 
**** End of log ****

Edited by hamluis, 09 July 2013 - 08:57 AM.
Removed unnecessary quote - Hamluis.


#4 hamluis

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Posted 09 July 2013 - 09:40 AM

Per your Speccy...reallocated sectors for your large hard drive may need some analysis.  I'm not qualified to do such, but a comparison with miy drives on this system reveals a difference that someone more intelligent than I...ought to expound upon.  My drives are in good condition.  Your SSD reflects same data as mine for reallocated sectors.

 

You have problems with KIS and IAstoricon.exek, which could point to either malware or hard drive situations, IMO.

 

All of the reflected code integrity errors relate to Kaspersky.

 

You have/use Bit Torrent, which (IMO) increases the chances of system security being violated.

 

I'm not very knowledgeable...particularly so re malware...so I will move this topic to the Am I Infected forum where we can, hopefully, eliminate that from the possibilities.

 

Louis



#5 BigGoose62

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Posted 09 July 2013 - 09:44 AM

thank you hamluis for your time and replies. Let's hope someone in this new forum can help sort this out!

 

Thanks again!



#6 BigGoose62

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Posted 09 July 2013 - 07:13 PM

bump






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