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windows internet explorer cannot display the webpage

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#1 sara72


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Posted 08 July 2013 - 02:24 AM

I have a 3 year old Compaq laptop, with vista home basic. After I moved house, it shows as connected to the internet, and says there are no problems with connection, but every time I try to connect to a website, it displays the message "windows internet explorer cannot display the webpage" (all the other computers in the house work fine). Is there anything I can do?

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#2 hamluis



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Posted 08 July 2013 - 07:40 AM

First thing I would try...reset IE to defaults.


How to reset Internet Explorer settings - http://support.microsoft.com/kb/923737


Please download MiniToolBox  , save it to your desktop and run it.


Checkmark the following checkboxes:

  List last 10 Event Viewer log

  List Installed Programs

  List Users, Partitions and Memory size.


Click Go and paste the content into your next post.


Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link.



#3 dc3


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Posted 08 July 2013 - 09:10 AM

"Internet Explorer cannot display the webpage" error


Please download and install Windows Repair (All in one) at this site.
To open the program click on the Start orb startorb_zps06e1f985.png.
Click on All Programs.
Click on Windows Repair (All in one), this may be listed as Tweaking.com.
If you are running Windows Vista, 7, or 8 right click on Windows Repair (All in one)  and then click on Run as administrator.
Notice:  You will need to disable your antivirus in order to run this program, for this reason you should run this while off line.
Go to Step 2 and click on the Do it button to allow CheckDisk to run. 
Go to Step 3 and click on the Do it button to run System File Check.
Go to Step 4 and click on the Create button under System Restore.
Go to Start Repairs and click on the Start button.
Important: Do not make any changes to the check marks.
For those running Windows 8 please note that  Reset Registry Permissions is not checked by design.
When the page below opens click on the Start button.
Please copy and paste the Windows Repair Log in your next post.  This log (_windows_repair_log.txt) is located in the following folder:
*  64-bit systems file path - C:\Program Files (x86)\Tweaking.com\Windows Repair (All in One)\Logs
*  32-bit systems file path - C:\Program Files\Tweaking.com\Windows Repair (All in One)\Logs
Copy the file path for your version of Windows (32-bit or 64-bit), click on the Start orb startorb_zps06e1f985.png and paste it in the Search all programs and files box.
Click on Logs.
Click on _Windows_Repair_Logs.
Copy and paste this log in your next post. 

Edited by dc3, 08 July 2013 - 09:35 AM.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.





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