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Looking for someone to walk me through fixes


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#1 ItsMyDougInABox

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Posted 07 July 2013 - 05:54 PM

I purchased and assembled my computer myself, which may be my first problem. Software issues I have handled on my own in the past, but this was the first time installing hardware. I have done plenty of google searches and nothing seems to point me in the right direction.

I need a way to collect all information from the BSODs I am encounter so I can post and get help for it. It happens quite a lot and ranges from dxgmms1 to bad pool caller to memory management and so on..

I was directed here from Reddit, and another user asked if I could gather information from the minidump file to post. However, upon finding this folder in the Windows Folder, it is completely empty. I checked to see if error reporting was on and it was already selected, so I am wondering if there is another way to gather the information needed to help.

I also have an issue where on fresh startup everything will run fine and dandy, however, if I switch between playing games and web browsing or playing a game, closing it, and starting a new game, my video driver fails, every time. 304.11 error, then I need to do a full restart to do anything. None the less, here are my specs and I look forward to getting some help!!!

  • COOLER MASTER Storm Sniper
  • COOLER MASTER Silent Pro 1000w PSU
  • LITE-ON Black 18X DVD-ROM
  • OS: Windows 7 Home Premium 64-bit
  • Motherboard: ASUS SABERTOOTH Z77
  • Processor: Intel Core i5 3570K 3.4GHz
  • Graphics Card:EVGA GeForce GTX570HD
  • Harddrive: WD Cavier Black 1TB
  • RAM: G.SKILL Ripjaws X Series 16GB (4 x 4GB)

Thanks!

 



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#2 hamluis

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Posted 08 July 2013 - 09:05 AM

Please download MiniToolBox  , save it to your desktop and run it.

 

Checkmark the following checkboxes:

  List last 10 Event Viewer log

  List Installed Programs

  List Users, Partitions and Memory size.

 

Click Go and paste the content into your next post.

 

Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link.

 

Louis



#3 ItsMyDougInABox

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Posted 09 July 2013 - 07:07 PM

Speccy link-  http://speccy.piriform.com/results/QOXXXATmf8b1DSF5vglvOtO

 

 

Minitool Box Copy and Paste

 

MiniToolBox by Farbar  Version: 16-06-2013
Ran by Stickman (administrator) on 09-07-2013 at 20:03:59
Running from "C:\Users\Stickman\Downloads"
Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (07/09/2013 08:02:21 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (07/09/2013 04:30:37 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (07/09/2013 04:10:31 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (07/09/2013 03:27:05 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (07/09/2013 03:23:32 PM) (Source: NVIDIA OpenGL Driver) (User: )
Description: Too many errors occurred, which indicates a serious problem
from which we cannot recover. The application must close.
 
 
Error code: 1
 
Error: (07/09/2013 02:15:09 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (07/09/2013 01:57:14 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (07/09/2013 01:10:40 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (07/09/2013 08:01:25 AM) (Source: Customer Experience Improvement Program) (User: )
Description: 80004005
 
Error: (07/09/2013 07:28:29 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
 
System errors:
=============
Error: (07/09/2013 08:02:47 PM) (Source: Service Control Manager) (User: )
Description: The NVIDIA Update Service Daemon service failed to start due to the following error: 
%%1069
 
Error: (07/09/2013 08:02:47 PM) (Source: Service Control Manager) (User: )
Description: The nvUpdatusService service was unable to log on as .\UpdatusUser with the currently configured password due to the following error: 
%%1330
 
To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).
 
Error: (07/09/2013 04:31:02 PM) (Source: Service Control Manager) (User: )
Description: The NVIDIA Update Service Daemon service failed to start due to the following error: 
%%1069
 
Error: (07/09/2013 04:31:02 PM) (Source: Service Control Manager) (User: )
Description: The nvUpdatusService service was unable to log on as .\UpdatusUser with the currently configured password due to the following error: 
%%1330
 
To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).
 
Error: (07/09/2013 04:10:54 PM) (Source: Service Control Manager) (User: )
Description: The NVIDIA Update Service Daemon service failed to start due to the following error: 
%%1069
 
Error: (07/09/2013 04:10:54 PM) (Source: Service Control Manager) (User: )
Description: The nvUpdatusService service was unable to log on as .\UpdatusUser with the currently configured password due to the following error: 
%%1330
 
To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).
 
Error: (07/09/2013 04:08:03 PM) (Source: volsnap) (User: )
Description: The shadow copies of volume C: were aborted because the shadow copy storage could not grow due to a user imposed limit.
 
Error: (07/09/2013 03:27:30 PM) (Source: Service Control Manager) (User: )
Description: The NVIDIA Update Service Daemon service failed to start due to the following error: 
%%1069
 
Error: (07/09/2013 03:27:30 PM) (Source: Service Control Manager) (User: )
Description: The nvUpdatusService service was unable to log on as .\UpdatusUser with the currently configured password due to the following error: 
%%1330
 
To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).
 
Error: (07/09/2013 02:15:34 PM) (Source: Service Control Manager) (User: )
Description: The NVIDIA Update Service Daemon service failed to start due to the following error: 
%%1069
 
 
Microsoft Office Sessions:
=========================
Error: (07/09/2013 08:02:21 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (07/09/2013 04:30:37 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (07/09/2013 04:10:31 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (07/09/2013 03:27:05 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (07/09/2013 03:23:32 PM) (Source: NVIDIA OpenGL Driver)(User: )
Description: Too many errors occurred, which indicates a serious problem
from which we cannot recover. The application must close.
 
 
Error code: 1
 
Error: (07/09/2013 02:15:09 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (07/09/2013 01:57:14 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (07/09/2013 01:10:40 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (07/09/2013 08:01:25 AM) (Source: Customer Experience Improvement Program)(User: )
Description: 80004005
 
Error: (07/09/2013 07:28:29 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
 
CodeIntegrity Errors:
===================================
  Date: 2013-02-25 07:32:26.224
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\mrxsmb10.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2013-02-25 07:32:26.214
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\mrxsmb10.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2013-02-25 07:32:26.194
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\mrxsmb10.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2013-02-25 07:32:26.184
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\mrxsmb10.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2013-02-25 07:32:24.225
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\mrxsmb10.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2013-02-25 07:32:24.210
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\mrxsmb10.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2013-02-25 07:32:24.194
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\mrxsmb10.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2013-02-25 07:32:24.178
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\mrxsmb10.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2013-02-25 07:32:22.228
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\mrxsmb10.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2013-02-25 07:32:22.213
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\mrxsmb10.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
 
=========================== Installed Programs ============================
 
Adobe Flash Player 11 Plugin (Version: 11.7.700.224)
Adobe Reader X (10.1.7) MUI (Version: 10.1.7)
Akamai NetSession Interface
ANIWZCS2 Service
Apple Application Support (Version: 2.1.9)
Apple Mobile Device Support (Version: 5.2.0.6)
Apple Software Update (Version: 2.1.3.127)
ARMA 2
ARMA 2: Operation Arrowhead
Arma 3 Alpha
ArmA II Launcher (Version: 1.4.0.0)
Asmedia ASM104x USB 3.0 Host Controller Driver (Version: 1.14.3.0)
Asmedia ASM106x SATA Host Controller Driver (Version: 1.3.4.000)
Bandicam (Version: 1.8.4.283)
Bandisoft MPEG-1 Decoder
BattlEye for OA Uninstall
Bonjour (Version: 3.0.0.10)
CCleaner (Version: 3.25)
Chivalry: Medieval Warfare
CL2 Launcher (Version: 1.0.0.467)
Company of Heroes 2 - Beta Stress Test
Counter-Strike: Global Offensive
Counter-Strike: Source
CPUID HWMonitor 1.19
DayZ Commander (Version: 1.09.64)
DiRT 2
DiRT 3
DiRT Showdown
D-Link RangeBooster N DWA-140
D-Link Toolbar
Download Updater (AOL LLC)
Dropbox (Version: 2.0.0)
Dxtory version 2.0.123 (Version: 2.0.123)
EVGA Precision X 4.2.0 (Version: 4.2.0)
Fraps (remove only)
Garry's Mod
Google Chrome (Version: 27.0.1453.116)
Grand Theft Auto IV (Version: 1.00.0000)
H.264 Encoder
HLSW v1.4.0.2
Intel® Management Engine Components (Version: 8.0.1.1399)
Intel® Network Connections Drivers (Version: 16.6)
Intel® USB 3.0 eXtensible Host Controller Driver (Version: 1.0.1.209)
Intel® Trusted Connect Service Client (Version: 1.23.219.2)
iTunes (Version: 10.6.3.25)
Java 7 Update 21 (64-bit) (Version: 7.0.210)
Java 7 Update 25 (Version: 7.0.250)
Java Auto Updater (Version: 2.1.9.5)
JavaFX 2.1.1 (Version: 2.1.1)
join.me (Version: 1.5.2.214)
Malwarebytes Anti-Malware version 1.65.1.1000 (Version: 1.65.1.1000)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Games for Windows - LIVE Redistributable (Version: 2.0.673.0)
Microsoft Mouse and Keyboard Center (Version: 2.0.162.0)
Microsoft Silverlight (Version: 5.1.20125.0)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.50727.42)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.30319 (Version: 10.0.30319)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Mozilla Firefox 15.0.1 (x86 en-US) (Version: 15.0.1)
Mozilla Maintenance Service (Version: 15.0.1)
NirSoft BlueScreenView
NVIDIA 3D Vision Controller Driver 314.22 (Version: 314.22)
NVIDIA 3D Vision Driver 314.22 (Version: 314.22)
NVIDIA Control Panel 314.22 (Version: 314.22)
NVIDIA Graphics Driver 314.22 (Version: 314.22)
NVIDIA HD Audio Driver 1.3.23.1 (Version: 1.3.23.1)
NVIDIA Install Application (Version: 2.1002.115.743)
NVIDIA PhysX (Version: 9.12.1031)
NVIDIA PhysX System Software 9.12.1031 (Version: 9.12.1031)
NVIDIA Stereoscopic 3D Driver (Version: 7.17.13.1422)
NVIDIA Update 1.12.12 (Version: 1.12.12)
NVIDIA Update Components (Version: 1.12.12)
OpenAL
PlanetSide 2
Play withSIX (Version: 1.30.0450)
Rapture3D 2.4.11 Game
Realtek High Definition Audio Driver (Version: 6.0.1.6543)
RivaTuner Statistics Server 5.1.2 (Version: 5.1.2)
Rockstar Games Social Club (Version: 1.00.0000)
Six Updater (Version: 2.09.7038)
Skype Click to Call (Version: 6.9.12585)
Skype™ 6.3 (Version: 6.3.107)
Steam (Version: 1.0.0.0)
TeamSpeak 3 Client (Version: 3.0.10.1)
TeamViewer 8 (Version: 8.0.16642)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
War of the Roses
War Thunder Launcher 1.0.1.189
WinRAR 4.20 (64-bit) (Version: 4.20.0)
WinZip 15.0 (Version: 15.0.9411)
Xfire (remove only)
 
========================= Memory info: ===================================
 
Percentage of memory in use: 12%
Total physical RAM: 16328.42 MB
Available physical RAM: 14304.79 MB
Total Pagefile: 32655.03 MB
Available Pagefile: 30307.28 MB
Total Virtual: 4095.88 MB
Available Virtual: 3986.41 MB
 
========================= Partitions: =====================================
 
1 Drive c: () (Fixed) (Total:931.41 GB) (Free:35.48 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\STICKMAN1
 
Administrator            Guest                    Stickman                 
UpdatusUser              


#4 hamluis

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Posted 09 July 2013 - 08:41 PM

Error: (07/09/2013 03:23:32 PM) (Source: NVIDIA OpenGL Driver) (User: )
Description: Too many errors occurred, which indicates a serious problem
from which we cannot recover. The application must close

 

Please read the info reflected at http://nvidia.custhelp.com/cgi-bin/nvidia.cfg/php/enduser/std_adp.php?p_faqid=3006 .

 

I've never seen a message like that but, if I had, I would probably start thinking that the graphics card may be bad.

 

Your Microsoft Windows Downlevel SubRdr file errors (mrxsmb10.sys) indicate the possibility of malware.

 

In short...it appears that you have driver problems...may have malware problems reflecred by your code-integrity errors...and might have a severe fuke corruption issue which is reflected in all your errors and troublesome situations.

 

nVidia has suggested what to do about the suspected driver problem.

 

You can initiate a topic at Am I infected What do I do - http://www.bleepingcomputer.com/forums/forum103.html , to determine if malware is involved here.

 

I would run the sfc /scannow command...and the appropriate hard drive diagnostic...to remove any concerns about file corruption caused by hard drive problems.

 

How To Use SFC Scannow to Repair Windows System Files - http://pcsupport.about.com/od/toolsofthetrade/ht/sfc-scannow.htm

 

Data Lifeguard Diagnostic Manual - http://www.wdc.com/wdproducts/library/other/2779-701022.pdf

Data Lifeguard for DOS Download

 

Louis


Edited by hamluis, 10 July 2013 - 11:38 AM.


#5 ItsMyDougInABox

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Posted 10 July 2013 - 07:07 AM

Can you think of other plausible situations than a bad card? I started the system build with a ATI Radeon 7770HD but was experiencing the issue. I returned it and bought the current card, and did a complete wipe and reinstall. If having similiar issues with two different brands of cards, could this be a motherboard issue?



#6 hamluis

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Posted 10 July 2013 - 11:42 AM

Of course it could be a motherboard issue...or a memory issue...or Windows could be severely damaged...or your hard drive may be defective.  I suppose that it could even be a PSU issue.  Proper system functioning is dependent on ALL components working together.

 

Since the O/S and all software reside on the hard drive...that's the first thing I try to eliminate from suspicion.  Hence, the suggestions I made previously.  I gave you what I see, based on the data you posted.

 

Troubleshooting system problems...is a process of elimination.

 

Louis



#7 noknojon

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Posted 10 July 2013 - 10:20 PM

Actual BlueScreen links etc.

 


Please download BlueScreenView from Nirsoft (in zip file)

  • Extract (right-click > Extract all) the contents of bluescreenview.zip.

  • Double-click on the BlueScreenView.exe file, to run the program. (No installation is required.)

  • When scanning is done (usually complete by the time the interface appears), go ...

  • Edit > Select All

  • File > Save Selected Items, and save the report to your Desktop as BSOD.txt.

  • Close the BlueScreenView window... ... ...

  • Open BSOD.txt using Notepad and go ... .... ..

  • Edit > Select All

  • Edit > Copy, and then paste the entire contents of the text file into your next reply.



#8 ItsMyDougInABox

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Posted 14 July 2013 - 07:32 AM

 

Actual BlueScreen links etc.

 

Please download BlueScreenView from Nirsoft (in zip file)

  • Extract (right-click > Extract all) the contents of bluescreenview.zip.

  • Double-click on the BlueScreenView.exe file, to run the program. (No installation is required.)

  • When scanning is done (usually complete by the time the interface appears), go ...

  • Edit > Select All

  • File > Save Selected Items, and save the report to your Desktop as BSOD.txt.

  • Close the BlueScreenView window... ... ...

  • Open BSOD.txt using Notepad and go ... .... ..

  • Edit > Select All

  • Edit > Copy, and then paste the entire contents of the text file into your next reply.

 

 

 

 

I am working on getting it to run right. It says 0 crashes so there is nothing to select.  Will update when I have more to follow

 

 

Thanks



#9 hamluis

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Posted 14 July 2013 - 09:48 AM

You have Ccleaner installed.  Ccleaner default setttings....results in removal of dump files, as the developers of that program...place no value in the only files which give pertient clues to BSODs :).

 

Louis



#10 ItsMyDougInABox

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Posted 14 July 2013 - 04:40 PM

You have Ccleaner installed.  Ccleaner default setttings....results in removal of dump files, as the developers of that program...place no value in the only files which give pertient clues to BSODs :).

 

Louis

 

I do not have that installed. I have changed the settings in the start up and recovery settings to small memory dump (256k).

 

Have experienced two BSOD and nothing in the minidump folder or  BSOD viewer. 

 

The latest generic BSOD was Bad Pool Caller.  I will be doing more research to see if a setting is off on why I am not getting crash reports.

 

 

I truly appreciate the help thus far as I know I am not on a lot and quick to answer because of work.

 

Thanks

 

 

 

Douglas






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