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Sudden shutdown for no apparent reason


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5 replies to this topic

#1 ANGELTECH

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Posted 07 July 2013 - 01:47 PM

Hello. Ty to take the time to read this post. I'm frustrated, I can't find any answer for my laptop situation. My laptop is an HP Pavilion DV5 1119nr, 4gb ram, Windows vista. I clean every dust. I just open the laptop and take apart everything and clean every part. I replace a few pieces for new ones. The fan is new, the HDD, the battery, the power cord and the thermal compound. Also im using an external cooler fan. I did the recovery, the windows now is like from fabric.
 
The problem is, when the laptop is loading windows sudden turn off. Is not a loading shutdown, no, is just an abrupt turn off when loading Windows. Sometimes the loading make it to the desktop and then shutdown for no reason. No, is not a heat situation. I can run the diagnosis for 3 hours and the laptop keep running like nothing but when I try to run normally she just turn off abruptly. Btw the diagnosis says everything is fine. So no clue here. It is the motherboard? If so, how can I test the motherboard? This was happend before replace the parts and keep doing the same with the brand new parts. Im been looking on internet for my situation and I can not find anything. No one know whats going on to my laptop. Any advice will be appreciate

 



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#2 m0le

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Posted 10 July 2013 - 07:52 PM

Hi,

Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.
  • Please subscribe to this topic, if you haven't already. Click the Watch This Topic button at the top on the right.
  • Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.
  • Please reply to this post so I know you are there.
The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.

Once I receive a reply then I will return with your first instructions.

Thanks :thumbup2:
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#3 ANGELTECH

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Posted 10 July 2013 - 11:33 PM

Hello. I red the instructions

#4 m0le

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Posted 11 July 2013 - 07:09 PM

It could well be the motherboard. ANGELTECH, but as we are in the Malware forum let's check for something malicious before I refer you for diagnosis elsewhere.

For x32 (x86) bit systems download Farbar Recovery Scan Tool and save it to a flash drive.
For x64 bit systems download Farbar Recovery Scan Tool x64 and save it to a flash drive.

Plug the flashdrive into the infected PC.

Enter System Recovery Options.

To enter System Recovery Options from the Advanced Boot Options:
  • Restart the computer.
  • As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
  • Use the arrow keys to select the Repair your computer menu item.
  • Choose your language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account an click Next.
  • To enter System Recovery Options by using Windows installation disc:
  • Insert the installation disc.
  • Restart your computer.
  • If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
  • Click Repair your computer.
  • Choose your language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account an click Next.
  • On the System Recovery Options menu you will get the following options:
    Startup Repair
    System Restore
    Windows Complete PC Restore
    Windows Memory Diagnostic Tool
    Scan your computer's memory for errors.
    Command Prompt
  • Select Command Prompt
  • In the command window type in notepad and press Enter.
  • The notepad opens. Under File menu select Open.
  • Select "Computer" and find your flash drive letter and close the notepad.
  • In the command window type e:\frst.exe (for x64 bit version type e:\frst64) and press Enter
    Note: Replace letter e with the drive letter of your flash drive.
  • The tool will start to run.
  • When the tool opens click Yes to disclaimer.
  • Press Scan button.
  • It will make a log (FRST.txt) on the flash drive. Please copy and paste it in your next reply.

Edited by m0le, 11 July 2013 - 07:09 PM.

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#5 m0le

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Posted 16 July 2013 - 07:15 PM

Hi,

I have not had a reply from you for 5 days. Can you please tell me if you still need help with your computer as I am unable to help other members with their problems while I have your topic still open. The time taken between posts can also change the situation with your PC making it more difficult to help you.

If you like you can PM me.

Thanks,


m0le


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#6 m0le

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Posted 22 July 2013 - 07:25 PM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.
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