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really had problems with my computer..need help badly

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3 replies to this topic

#1 jeffeli12


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Posted 06 July 2013 - 09:59 PM

Hello everyone..

I don't know if this is the right thread for this but I had this problem since few days ago that i don't know what my lilttle brother until do a BCHelper.exe - system error came up everytime i start up my comp. Also last night when i'm trying to update my windows 7, it says that my update is failed and windows script error shows up. I've tried everything or any guides that i search on google but still the same. I also tried system restore and it works for awhile then this morning the error shows back again when i turn on my comp.


this is the errors that i mentioned :


BCHelper.exe - system error

the program cant start because sqelite3.dll is missing from your computer. try reinstalling the program to fix this problem


this problem happened last night when i tried to update my windows 7.


windows script host
script: c:\programdata\adobe\103581.vbe
line: 73
char: 2
error: the download of the specified resource has failed
code: 800c0008
source: msxml3.dll


and also i had 1 more problem with my other computer, this error came up


groovemonitor.exe - application error

the application was unable to start correctly (0xc000007b). Click ok to close the application
my computer specs :
HP p6744d
Windows 7 Home Premium SP1 64-bit
4gb ram
amd radeon HD 6450
i5 cpu 650 3.20ghz@



hope anyone can help me with this. Thanks alot :)

Edited by hamluis, 07 July 2013 - 05:42 AM.
Moved from AV, Firewall to Win 7 - Hamluis.

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#2 noknojon


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Posted 07 July 2013 - 05:12 AM

Hello jeffeli12 and Welcome -

Try one problem at a time -


First -
BROWSER COMPANION Helper  ( shortened: BC Helper ) should be in Programs and Features.
Please remove it from there unless it has an uninstaller

If not bcHelper.exe file can be directly disabled from Windows Task Manager


Thank You -

Edited by noknojon, 07 July 2013 - 08:03 AM.

#3 hamluis



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Posted 07 July 2013 - 06:32 AM

IMO, those errors do not look like malware, they seem to be program/Windows errors.


Please download MiniToolBox  , save it to your desktop and run it.


Checkmark the following checkboxes:

  List last 10 Event Viewer log

  List Installed Programs

  List Users, Partitions and Memory size.


Click Go and paste the content into your next post.


Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link.



#4 noknojon


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Posted 07 July 2013 - 08:02 AM

What is bchelper.exe?
ESET, Trendmicro, Malwarebytes and some other anti-malware programs detect this program either as adware or Trojan generic
Usually, it's detected as Win32/BrowserCompanion.A or PUP (Potentially Uwanted Program).Blabbers.

Please see HERE and remve it via Windows Task Manager -
Press Control + Shift + Escape keys to open Task Manager and end it from there


This is the simple method to end it without several Antivirus / Antimalware scans -


Thank You -

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