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Posted 06 July 2013 - 11:32 AM
Posted 06 July 2013 - 12:16 PM
to the BC forum
The error code you are receiving is related to hard disk. Possible causes are the following.
- Faulty HDD cable
- Severely corrupted file system on the hard disk
- Failed hard disk (most common reason )
Please do the following steps one by one.
1 ) Replace the HDD SATA cable. If you don't have a spare one, borrow the cable connected to the optical drive.
2 ) Test the health condition of the HDD using manufacturer's diagnostic tool.
Identify the brand of your hard disk and download the appropriate DOS based diagnostic tool by referring the below link.
Let us know your findings after running the hard disk test. Also specify the exact model number of your system in next reply.
Posted 06 July 2013 - 01:23 PM
Posted 06 July 2013 - 02:19 PM
Can you post a screen shot of the error message when you are trying to load the recovery DVD ?
Also please not that there is no point in trying to restore the OS in a possibly failing hard disk. First run the HDD diagnostic and confirm the disk is in good condition. If it is good, you can try to recover.
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