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Posted 05 July 2013 - 09:40 PM
Posted 05 July 2013 - 09:55 PM
Posted 05 July 2013 - 10:10 PM
I'm concerned about connecting the infected computer to a functioning computer --- would it be able to infect the master computer? I would make a USB boot disk, but I don't have a 4 GB flash drive on hand -- maybe after the holiday.
I'd be interested in letting you look at it. How would that work?
I am pretty sure the computer is running Win 7, although I can't check which service pack etc. is installed.
Thanks for the quick reply!
Posted 05 July 2013 - 10:22 PM
Posted 05 July 2013 - 10:25 PM
Great -- that's an appropriate move, and thanks for the advice!
Posted 06 July 2013 - 03:35 AM
You could try seeing if you can boot from a Linux distro like Puppy, if so, then provided there's no problem with the hard drive, and it's not encrypted, you should be able to recover your sister's personal files. No guarantees, but it's worth a try.
I wrote a brief article on how to do this at ... http://malwareremoval.com/forum/viewtopic.php?f=4&t=61065
Posted 06 July 2013 - 09:04 AM
Posted 06 July 2013 - 09:07 PM
I made a HitmanPro.Kickstart flash drive as directed by your intro. On this 64bit Toshiba C655, it hit the "USB Boot Options" menu and then wouldn't accept a numerical key entry, and wouldn't automatically forward to the next menu after ten seconds. Repeated keystrokes caused a long system beep.
I'm trying a Puppy distro now -- if you've got more advice, let me know. Thanks very much for your suggestion!
Posted 06 July 2013 - 11:00 PM
Contrary to what the "United States Courts" virus says, nothing on the drive was encrypted and I retrieved all the data using Slacko Puppy 5.5 PAE. I'll reformat tomorrow morning and all this will be done! Thank you all for your support and input -- this is a great community!
Posted 07 July 2013 - 12:50 AM
You're welcome , glad you were able to recover your sister's personal files and folders.
With quite a few of these ransomware infections the disk is not actually encrypted, it's just locked out. Of course some of them do encrypt the disk, in which case you're scuppered, but it's always worth a try, and I'm glad to hear that in your case it was successful.
Good luck with your reformat.
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