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How do I know if my HKEY is infected?


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11 replies to this topic

#1 TyGuy96

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Posted 05 July 2013 - 04:30 PM

Hello bleepingcomputer,

 

I recently posted this in the windows 7 forum, but realized it didn't belong there.

 

Last march I had a RAT virus on my computer. I restored it to the factory settings, which I believe got rid of it, but to make sure, I bought Norton 360 and ran a full scan. It didn't detect anything, but today however, I got the blue screen of death. I'm probably just paranoid but is there any way for me to check if any of my HKEY files are infected? I know how to access them, I just don't know what to look for.

 

Thanks  :)

 

From,

Tyler

 



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#2 Broni

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Posted 05 July 2013 - 08:41 PM

Welcome aboard p22002758.gif

 

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size

Click Go and post the result.

p22002970.gif Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

p22002970.gifDownload Malwarebytes Anti-Rootkit from HERE to your Desktop.
  • Unzip downloaded file.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • DO NOT click on the Cleanup button. Simply exit the program.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt


p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.


My Website

My help doesn't cost a penny, but if you'd like to consider a donation, click DONATE

 


#3 TyGuy96

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Posted 05 July 2013 - 10:09 PM

The RKill program never instructed me to reboot my computer, should I just run a full system scan with norton 360 then reboot?



#4 Broni

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Posted 05 July 2013 - 10:18 PM

No. I just want you to post all logs.


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#5 TyGuy96

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Posted 05 July 2013 - 10:21 PM

 Results of screen317's Security Check version 0.99.68  
 Windows 7 Service Pack 1 x64 (UAC is enabled)  
 Internet Explorer 10  
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Firewall Disabled!  
Norton 360    
 WMI entry may not exist for antivirus; attempting automatic update. 
`````````Anti-malware/Other Utilities Check:````````` 
 Ready to Program with Java Technology 
 Java 7 Update 21  
 Visual Studio Extensions for Windows Library for JavaScript 
 Java version out of Date! 
 Adobe Flash Player 11.7.700.224  
 Adobe Reader XI  
 Mozilla Firefox 21.0 Firefox out of Date!  
 Google Chrome 27.0.1453.110  
 Google Chrome 27.0.1453.116  
````````Process Check: objlist.exe by Laurent````````  
 Norton ccSvcHst.exe 
 Symantec Norton Online Backup NOBuAgent.exe  
 CheckPoint ZoneAlarm vsmon.exe  
 CheckPoint ZoneAlarm zatray.exe  
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C: 7% 
````````````````````End of Log`````````````````````` 

Farbar Service Scanner Version: 06-07-2013
Ran by Tyler (administrator) on 05-07-2013 at 22:17:42
Running from "C:\Users\Tyler\Desktop"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************
 
Internet Services:
============
 
Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.
 
 
Windows Firewall:
=============
 
Firewall Disabled Policy: 
==================
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall"=DWORD:0
 
 
System Restore:
============
 
System Restore Disabled Policy: 
========================
 
 
Action Center:
============
 
 
Windows Update:
============
 
Windows Autoupdate Disabled Policy: 
============================
 
 
Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.
 
 
Windows Defender Disabled Policy: 
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1
 
 
Other Services:
==============
 
 
File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\ipnathlp.dll => MD5 is legit
C:\Windows\System32\iphlpsvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit
 
 
**** End of log ****

MiniToolBox by Farbar  Version: 16-06-2013
Ran by Tyler (administrator) on 05-07-2013 at 22:22:26
Running from "C:\Users\Tyler\Desktop"
Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
========================= FF Proxy Settings: ============================== 
 
========================= Hosts content: =================================
 
 
 
========================= IP Configuration: ================================
 
Atheros AR8161/8165 PCI-E Gigabit Ethernet Controller (NDIS 6.20) = Local Area Connection (Disconnected)
Broadcom WLAN Adapter = Wireless Network Connection 2 (Connected)
Bluetooth Device (Personal Area Network) = Bluetooth Network Connection (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection (Media disconnected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global icmpredirects=enabled
set subinterface interface=?4$ subinterface=ethernet_9 mtu=1477
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : Tyler-HP
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : phub.net.cable.rogers.com
 
Wireless LAN adapter Wireless Network Connection:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
   Physical Address. . . . . . . . . : 74-E5-43-76-4B-FA
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Ethernet adapter Bluetooth Network Connection:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
   Physical Address. . . . . . . . . : 44-6D-57-56-83-7E
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Ethernet adapter Local Area Connection:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Atheros AR8161/8165 PCI-E Gigabit Ethernet Controller (NDIS 6.20)
   Physical Address. . . . . . . . . : 78-E3-B5-AF-09-06
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Wireless Network Connection 2:
 
   Connection-specific DNS Suffix  . : phub.net.cable.rogers.com
   Description . . . . . . . . . . . : Broadcom WLAN Adapter
   Physical Address. . . . . . . . . : 74-E5-43-76-4B-FA
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::b404:7c63:8586:bbdd%13(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.1.142(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : July-05-13 8:46:41 PM
   Lease Expires . . . . . . . . . . : July-06-13 8:46:40 PM
   Default Gateway . . . . . . . . . : 192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 242541891
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-19-20-79-E7-78-E3-B5-AF-09-06
   DNS Servers . . . . . . . . . . . : 8.8.8.8
                                       8.8.4.4
   NetBIOS over Tcpip. . . . . . . . : Enabled
   Connection-specific DNS Suffix Search List :
                                       phub.net.cable.rogers.com
 
Tunnel adapter isatap.phub.net.cable.rogers.com:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : phub.net.cable.rogers.com
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Local Area Connection* 9:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft 6to4 Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Teredo Tunneling Pseudo-Interface:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fd:2099:1c5c:3f57:fe71(Preferred) 
   Link-local IPv6 Address . . . . . : fe80::2099:1c5c:3f57:fe71%18(Preferred) 
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled
Server:  google-public-dns-a.google.com
Address:  8.8.8.8
 
Name:    google.com
Addresses:  2607:f8b0:400b:80b::100e
 64.71.249.49
 64.71.249.35
 64.71.249.20
 64.71.249.54
 64.71.249.30
 64.71.249.55
 64.71.249.34
 64.71.249.44
 64.71.249.24
 64.71.249.39
 64.71.249.40
 64.71.249.50
 64.71.249.25
 64.71.249.29
 64.71.249.45
 64.71.249.59
 
 
Pinging google.com [64.71.249.49] with 32 bytes of data:
Reply from 64.71.249.49: bytes=32 time=41ms TTL=57
Reply from 64.71.249.49: bytes=32 time=19ms TTL=57
 
Ping statistics for 64.71.249.49:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 19ms, Maximum = 41ms, Average = 30ms
Server:  google-public-dns-a.google.com
Address:  8.8.8.8
 
Name:    yahoo.com
Addresses:  98.138.253.109
 98.139.183.24
 206.190.36.45
 
 
Pinging yahoo.com [98.138.253.109] with 32 bytes of data:
Reply from 98.138.253.109: bytes=32 time=62ms TTL=51
Reply from 98.138.253.109: bytes=32 time=91ms TTL=51
 
Ping statistics for 98.138.253.109:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 62ms, Maximum = 91ms, Average = 76ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time=1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 1ms, Average = 0ms
===========================================================================
Interface List
 17...74 e5 43 76 4b fa ......Microsoft Virtual WiFi Miniport Adapter
 16...44 6d 57 56 83 7e ......Bluetooth Device (Personal Area Network)
 14...78 e3 b5 af 09 06 ......Atheros AR8161/8165 PCI-E Gigabit Ethernet Controller (NDIS 6.20)
 13...74 e5 43 76 4b fa ......Broadcom WLAN Adapter
  1...........................Software Loopback Interface 1
 19...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 11...00 00 00 00 00 00 00 e0 Microsoft 6to4 Adapter
 18...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1    192.168.1.142     25
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link     192.168.1.142    281
    192.168.1.142  255.255.255.255         On-link     192.168.1.142    281
    192.168.1.255  255.255.255.255         On-link     192.168.1.142    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link     192.168.1.142    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link     192.168.1.142    281
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 18     58 ::/0                     On-link
  1    306 ::1/128                  On-link
 18     58 2001::/32                On-link
 18    306 2001:0:5ef5:79fd:2099:1c5c:3f57:fe71/128
                                    On-link
 13    281 fe80::/64                On-link
 18    306 fe80::/64                On-link
 18    306 fe80::2099:1c5c:3f57:fe71/128
                                    On-link
 13    281 fe80::b404:7c63:8586:bbdd/128
                                    On-link
  1    306 ff00::/8                 On-link
 18    306 ff00::/8                 On-link
 13    281 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 09 C:\Windows\SysWOW64\wshbth.dll [36352] (Microsoft Corporation)
Catalog5 10 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 11 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog5 09 C:\Windows\System32\wshbth.dll [47104] (Microsoft Corporation)
x64-Catalog5 10 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (07/05/2013 08:32:45 PM) (Source: Application Error) (User: )
Description: Faulting application name: MapleStory.exe, version: 8.138.1.1, time stamp: 0x51d12fdd
Faulting module name: MapleStory.exe, version: 8.138.1.1, time stamp: 0x51d12fdd
Exception code: 0xc0000005
Fault offset: 0x00c1bfb6
Faulting process id: 0x1a08
Faulting application start time: 0xMapleStory.exe0
Faulting application path: MapleStory.exe1
Faulting module path: MapleStory.exe2
Report Id: MapleStory.exe3
 
Error: (07/05/2013 05:16:19 PM) (Source: Application Error) (User: )
Description: Faulting application name: Cube.exe, version: 0.0.0.0, time stamp: 0x51d2c632
Faulting module name: Cube.exe, version: 0.0.0.0, time stamp: 0x51d2c632
Exception code: 0xc0000005
Fault offset: 0x00049920
Faulting process id: 0x1fec
Faulting application start time: 0xCube.exe0
Faulting application path: Cube.exe1
Faulting module path: Cube.exe2
Report Id: Cube.exe3
 
Error: (07/05/2013 01:21:01 PM) (Source: Customer Experience Improvement Program) (User: )
Description: 80004005
 
Error: (07/04/2013 01:07:13 PM) (Source: Customer Experience Improvement Program) (User: )
Description: 80004005
 
Error: (07/04/2013 01:18:54 AM) (Source: Application Error) (User: )
Description: Faulting application name: MapleStory.exe, version: 8.138.1.1, time stamp: 0x51d12fdd
Faulting module name: MapleStory.exe, version: 8.138.1.1, time stamp: 0x51d12fdd
Exception code: 0xc0000005
Fault offset: 0x00c1bfb6
Faulting process id: 0x2848
Faulting application start time: 0xMapleStory.exe0
Faulting application path: MapleStory.exe1
Faulting module path: MapleStory.exe2
Report Id: MapleStory.exe3
 
Error: (07/03/2013 05:22:05 PM) (Source: Customer Experience Improvement Program) (User: )
Description: 90080108
 
Error: (07/03/2013 04:09:41 PM) (Source: Customer Experience Improvement Program) (User: )
Description: 80004005
 
Error: (07/03/2013 00:35:09 AM) (Source: Application Error) (User: )
Description: Faulting application name: MapleStory.exe, version: 8.137.2.0, time stamp: 0x51c29a52
Faulting module name: MapleStory.exe, version: 8.137.2.0, time stamp: 0x51c29a52
Exception code: 0xc0000005
Fault offset: 0x00c13c46
Faulting process id: 0x1a50
Faulting application start time: 0xMapleStory.exe0
Faulting application path: MapleStory.exe1
Faulting module path: MapleStory.exe2
Report Id: MapleStory.exe3
 
Error: (07/02/2013 10:12:50 PM) (Source: Customer Experience Improvement Program) (User: )
Description: 90080108
 
Error: (07/02/2013 09:08:49 PM) (Source: Customer Experience Improvement Program) (User: )
Description: 80004005
 
 
System errors:
=============
Error: (07/05/2013 08:47:09 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load: 
hola_net
 
Error: (07/05/2013 00:43:33 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load: 
hola_net
 
Error: (07/05/2013 00:43:13 AM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load: 
hola_net
 
Error: (07/05/2013 00:41:42 AM) (Source: DCOM) (User: )
Description: {51FA2736-5DEE-11D4-98E8-006008BF430C}
 
Error: (07/05/2013 00:28:14 AM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load: 
hola_net
 
Error: (07/05/2013 00:27:46 AM) (Source: BugCheck) (User: )
Description: 0x00000116 (0xfffffa8011a68010, 0xfffff88005642c74, 0x0000000000000000, 0x0000000000000002)C:\Windows\Minidump\070513-25038-01.dmp070513-25038-01
 
Error: (07/05/2013 00:27:45 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 12:26:31 AM on ?05/?07/?2013 was unexpected.
 
Error: (07/04/2013 00:34:05 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load: 
hola_net
 
Error: (07/03/2013 00:44:45 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load: 
hola_net
 
Error: (07/03/2013 00:36:29 AM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load: 
hola_net
 
 
Microsoft Office Sessions:
=========================
Error: (07/05/2013 08:32:45 PM) (Source: Application Error)(User: )
Description: MapleStory.exe8.138.1.151d12fddMapleStory.exe8.138.1.151d12fddc000000500c1bfb61a0801ce79a6f091bbf2C:\Nexon\MapleStory\MapleStory.exeC:\Nexon\MapleStory\MapleStory.exe92e8f4c1-e5d3-11e2-8614-446d5756837e
 
Error: (07/05/2013 05:16:19 PM) (Source: Application Error)(User: )
Description: Cube.exe0.0.0.051d2c632Cube.exe0.0.0.051d2c632c0000005000499201fec01ce79c4c0c15cb6C:\Users\Tyler\Downloads\Cube World\Demo\Cube.exeC:\Users\Tyler\Downloads\Cube World\Demo\Cube.exe227b7793-e5b8-11e2-8614-446d5756837e
 
Error: (07/05/2013 01:21:01 PM) (Source: Customer Experience Improvement Program)(User: )
Description: 80004005
 
Error: (07/04/2013 01:07:13 PM) (Source: Customer Experience Improvement Program)(User: )
Description: 80004005
 
Error: (07/04/2013 01:18:54 AM) (Source: Application Error)(User: )
Description: MapleStory.exe8.138.1.151d12fddMapleStory.exe8.138.1.151d12fddc000000500c1bfb6284801ce785695cac1b1C:\Nexon\MapleStory\MapleStory.exeC:\Nexon\MapleStory\MapleStory.exe37d2d202-e469-11e2-840c-446d5756837e
 
Error: (07/03/2013 05:22:05 PM) (Source: Customer Experience Improvement Program)(User: )
Description: 90080108
 
Error: (07/03/2013 04:09:41 PM) (Source: Customer Experience Improvement Program)(User: )
Description: 80004005
 
Error: (07/03/2013 00:35:09 AM) (Source: Application Error)(User: )
Description: MapleStory.exe8.137.2.051c29a52MapleStory.exe8.137.2.051c29a52c000000500c13c461a5001ce773c74f6e5edC:\Nexon\MapleStory\MapleStory.exeC:\Nexon\MapleStory\MapleStory.exef0fb5fd3-e399-11e2-b95d-446d5756837e
 
Error: (07/02/2013 10:12:50 PM) (Source: Customer Experience Improvement Program)(User: )
Description: 90080108
 
Error: (07/02/2013 09:08:49 PM) (Source: Customer Experience Improvement Program)(User: )
Description: 80004005
 
 
CodeIntegrity Errors:
===================================
  Date: 2013-07-05 12:51:36.739
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\CheckPoint\ZAForceField\Plugins\ISWSHEX.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-07-05 02:05:56.909
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\CheckPoint\ZAForceField\Plugins\ISWSHEX.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-07-05 01:57:34.949
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\CheckPoint\ZAForceField\Plugins\ISWSHEX.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-07-05 01:26:08.948
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\CheckPoint\ZAForceField\Plugins\ISWSHEX.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-07-05 00:57:58.122
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\CheckPoint\ZAForceField\Plugins\ISWSHEX.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-07-04 01:48:58.044
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\CheckPoint\ZAForceField\Plugins\ISWSHEX.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-07-03 13:11:27.974
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\CheckPoint\ZAForceField\Plugins\ISWSHEX.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-07-03 02:31:04.263
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\CheckPoint\ZAForceField\Plugins\ISWSHEX.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-07-03 02:24:51.365
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\CheckPoint\ZAForceField\Plugins\ISWSHEX.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-07-03 01:54:48.164
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\CheckPoint\ZAForceField\Plugins\ISWSHEX.dll because the set of per-page image hashes could not be found on the system.
 
 
=========================== Installed Programs ============================
 
 Tools for .Net 3.5 (Version: 3.11.50727)
µTorrent (Version: 3.3.0.29625)
Adobe AIR (Version: 2.6.0.19120)
Adobe Flash Player 11 ActiveX (Version: 11.7.700.224)
Adobe Flash Player 11 Plugin (Version: 11.7.700.224)
Adobe Photoshop CS6 (Version: 13.0)
Adobe Reader XI (11.0.03) (Version: 11.0.03)
AMD Accelerated Video Transcoding (Version: 2.00.0000)
AMD APP SDK Runtime (Version: 10.0.873.1)
AMD Catalyst Install Manager (Version: 3.0.864.0)
AMD Media Foundation Decoders (Version: 1.0.70120.2218)
AMD Steady Video Plug-In  (Version: 2.03.0000)
AMD VISION Engine Control Center (Version: 2012.0120.2218.39907)
Apple Application Support (Version: 2.3.4)
Apple Mobile Device Support (Version: 6.1.0.13)
Apple Software Update (Version: 2.1.3.127)
Audacity 2.0.3 (Version: 2.0.3)
Bejeweled 3 (Version: 2.2.0.97)
Bing Bar (Version: 7.1.391.0)
BlackBerry Desktop Software 7.1 (Version: 7.1.0.41)
BlackBerry Device Software Updater (Version: 7.1.0.89)
Blackhawk Striker 2 (Version: 2.2.0.95)
Blend for Visual Studio 2012 (Version: 5.0.30709.0)
Blend for Visual Studio 2012 ENU resources (Version: 5.0.30709.0)
Blio (Version: 2.2.8188)
Bluetooth by hp (Version: 6.3.0.8200)
Bonjour (Version: 3.0.0.10)
Broadcom 802.11 Wireless LAN Adapter (Version: 5.100.82.143)
Broadcom Wireless Utility (Version: 5.100.82.143)
Catalyst Control Center - Branding (Version: 1.00.0000)
Catalyst Control Center Graphics Previews Common (Version: 2012.0120.2218.39907)
Catalyst Control Center InstallProxy (Version: 2012.0120.2218.39907)
Catalyst Control Center Localization All (Version: 2012.0120.2218.39907)
CCC Help Chinese Standard (Version: 2012.0120.2217.39907)
CCC Help Chinese Traditional (Version: 2012.0120.2217.39907)
CCC Help Czech (Version: 2012.0120.2217.39907)
CCC Help Danish (Version: 2012.0120.2217.39907)
CCC Help Dutch (Version: 2012.0120.2217.39907)
CCC Help English (Version: 2012.0120.2217.39907)
CCC Help Finnish (Version: 2012.0120.2217.39907)
CCC Help French (Version: 2012.0120.2217.39907)
CCC Help German (Version: 2012.0120.2217.39907)
CCC Help Greek (Version: 2012.0120.2217.39907)
CCC Help Hungarian (Version: 2012.0120.2217.39907)
CCC Help Italian (Version: 2012.0120.2217.39907)
CCC Help Japanese (Version: 2012.0120.2217.39907)
CCC Help Korean (Version: 2012.0120.2217.39907)
CCC Help Norwegian (Version: 2012.0120.2217.39907)
CCC Help Polish (Version: 2012.0120.2217.39907)
CCC Help Portuguese (Version: 2012.0120.2217.39907)
CCC Help Russian (Version: 2012.0120.2217.39907)
CCC Help Spanish (Version: 2012.0120.2217.39907)
CCC Help Swedish (Version: 2012.0120.2217.39907)
CCC Help Thai (Version: 2012.0120.2217.39907)
CCC Help Turkish (Version: 2012.0120.2217.39907)
ccc-utility64 (Version: 2012.0120.2218.39907)
Chuzzle Deluxe (Version: 2.2.0.95)
CL-Eye Driver (Version: 5.3.0.0341)
Contrôle ActiveX Windows Live Mesh pour connexions à distance (Version: 15.4.5722.2)
Counter-Strike: Source
Cradle of Rome 2 (Version: 2.2.0.98)
D3DX10 (Version: 15.4.2368.0902)
DAEMON Tools Lite (Version: 4.47.1.0333)
Definition Update for Microsoft Office 2010 (KB982726) 64-Bit Edition
DirectX for Managed Code Update (Summer 2004) (Version: 9.02.2904)
Dora's World Adventure (Version: 2.2.0.95)
Dotfuscator and Analytics Community Edition (Version: 5.5.4521.29298)
Entity Framework Designer for Visual Studio 2012 - enu (Version: 11.1.20702.00)
Facebook (Version: 1.1.0004)
Farm Frenzy (Version: 2.2.0.98)
Farmscapes (Version: 2.2.0.98)
FATE (Version: 2.2.0.97)
Final Drive Fury (Version: 2.2.0.95)
Fraps (remove only)
Galerie de photos Windows Live (Version: 15.4.3502.0922)
Garry's Mod
Google Chrome (Version: 27.0.1453.116)
Google Update Helper (Version: 1.3.21.149)
Grand Chase version 041013 (Version: 041013)
Hewlett-Packard ACLM.NET v1.2.1.1 (Version: 1.00.0000)
Hi-Rez Studios Authenticate and Update Service (Version: 3.0.0.0)
Hoyle Card Games (Version: 2.2.0.95)
HP Auto (Version: 1.0.12935.3667)
HP Calendar (Version: 5.1.4245.23508)
HP Client Services (Version: 1.1.12938.3539)
HP Clock (Version: 5.1.4244.16367)
HP Customer Experience Enhancements (Version: 6.0.1.8)
HP Games (Version: 1.0.2.5)
HP LinkUp (Version: 2.01.029)
HP Magic Canvas (Version: 5.1.15.0)
HP Magic Canvas Tutorials (Version: 5.0.0.3)
HP Notes (Version: 5.1.4274.30382)
HP Odometer (Version: 2.10.0000)
HP RSS (Version: 5.1.4301.21494)
HP Setup (Version: 9.0.15130.3904)
HP Setup Manager (Version: 1.2.15145.3905)
HP Support Assistant (Version: 7.0.39.15)
HP Support Information (Version: 11.00.0001)
HP TouchSmart Background - Beats (Version: 1.0.1.0)
HP TouchSmart RecipeBox (Version: 3.0.3830.27730)
HP Update (Version: 5.003.001.001)
HP Vision Hardware Diagnostics (Version: 2.12.1.0)
IDT Audio (Version: 1.0.6374.0)
IIS 8.0 Express (Version: 8.0.1557)
IIS Express Application Compatibility Database for x64
IIS Express Application Compatibility Database for x86
iTunes (Version: 11.0.4.4)
Java 7 Update 21 (64-bit) (Version: 7.0.210)
Java 7 Update 21 (Version: 7.0.210)
Java Auto Updater (Version: 2.1.9.5)
Jewel Match 3 (Version: 2.2.0.98)
Jewel Quest Mysteries: The Seventh Gate Collector's Edition (Version: 2.2.0.98)
John Deere Drive Green (Version: 2.2.0.95)
Junk Mail filter update (Version: 15.4.3502.0922)
Just Cause 2
LabelPrint (Version: 2.5.4507)
LAME v3.99.3 (for Windows)
Letters from Nowhere 2 (Version: 2.2.0.97)
LocalESPC (Version: 8.59.25584)
LocalESPCui for en-us (Version: 8.59.25584)
Luxor HD (Version: 2.2.0.98)
Mah Jong Medley (Version: 2.2.0.95)
ManyCam 3.1.53 (Version: 3.1.53)
MapleStory
Mesh Runtime (Version: 15.4.5722.2)
Microsoft .NET Framework 4 Multi-Targeting Pack (Version: 4.0.30319)
Microsoft .NET Framework 4.5 (Version: 4.5.50709)
Microsoft .NET Framework 4.5 Multi-Targeting Pack (Version: 4.5.50709)
Microsoft .NET Framework 4.5 SDK (Version: 4.5.50709)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft ASP.NET MVC 3 - Visual Studio 2012 Tools Update (Version: 3.0.30710.0)
Microsoft ASP.NET MVC 3 (Version: 3.0.20105.0)
Microsoft ASP.NET MVC 4 - Visual Studio 2012 Tools (Version: 4.0.20710.0)
Microsoft ASP.NET MVC 4 Runtime (Version: 4.0.20710.0)
Microsoft ASP.NET Web Pages - Visual Studio 2012 Tools (Version: 1.0.20710.0)
Microsoft ASP.NET Web Pages (Version: 1.0.20105.0)
Microsoft ASP.NET Web Pages 2 - Visual Studio 2012 Tools (Version: 2.0.20710.0)
Microsoft ASP.NET Web Pages 2 Runtime (Version: 2.0.20710.0)
Microsoft Help Viewer 2.0 (Version: 2.0.50727)
Microsoft LightSwitch for Visual Studio 2012 Core (Version: 11.0.50727)
Microsoft LightSwitch for Visual Studio 2012 CoreRes - ENU (Version: 11.0.50727)
Microsoft Mathematics (Version: 4.0)
Microsoft NuGet - Visual Studio 2012 (Version: 2.0.30625.9003)
Microsoft Office 2010 (Version: 14.0.4763.1000)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Office 32-bit Components 2010 (Version: 14.0.6029.1000)
Microsoft Office PowerPoint 2010 (Version: 14.0.6029.1000)
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proofing (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared 32-bit MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Word 2010 (Version: 14.0.6029.1000)
Microsoft Office Word MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Portable Library Multi-Targeting Pack (Version: 11.0.50709.17929)
Microsoft Portable Library Multi-Targeting Pack Language Pack - enu (Version: 11.0.50709.17929)
Microsoft PowerPoint 2010 (Version: 14.0.6029.1000)
Microsoft Report Viewer Add-On for Visual Studio 2012 (Version: 11.1.2802.16)
Microsoft Silverlight (Version: 5.1.20125.0)
Microsoft Silverlight 4 SDK (Version: 4.0.60310.0)
Microsoft Silverlight 5 SDK (Version: 5.0.61118.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft SQL Server 2012 Command Line Utilities  (Version: 11.0.2100.60)
Microsoft SQL Server 2012 Data-Tier App Framework  (Version: 11.0.2316.0)
Microsoft SQL Server 2012 Express LocalDB  (Version: 11.0.2100.60)
Microsoft SQL Server 2012 Management Objects  (Version: 11.0.2100.60)
Microsoft SQL Server 2012 Management Objects  (x64) (Version: 11.0.2100.60)
Microsoft SQL Server 2012 Native Client  (Version: 11.0.2100.60)
Microsoft SQL Server 2012 Transact-SQL Compiler Service  (Version: 11.0.2100.60)
Microsoft SQL Server 2012 Transact-SQL ScriptDom  (Version: 11.0.2100.60)
Microsoft SQL Server 2012 T-SQL Language Service  (Version: 11.0.2100.60)
Microsoft SQL Server Compact 4.0 SP1 x64 ENU (Version: 4.0.8876.1)
Microsoft SQL Server Data Tools - enu (11.1.20627.00) (Version: 11.1.20627.00)
Microsoft SQL Server Data Tools Build Utilities - enu (11.1.20627.00) (Version: 11.1.20627.00)
Microsoft SQL Server System CLR Types (Version: 10.50.1600.1)
Microsoft SQL Server System CLR Types (x64) (Version: 10.50.1600.1)
Microsoft System CLR Types for SQL Server 2012 (Version: 11.0.2100.60)
Microsoft System CLR Types for SQL Server 2012 (x64) (Version: 11.0.2100.60)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2012  x64 Designtime - 11.0.50727 (Version: 11.0.50727)
Microsoft Visual C++ 2012 Compilers - ENU Resources (Version: 11.0.50727)
Microsoft Visual C++ 2012 Compilers (Version: 11.0.50727)
Microsoft Visual C++ 2012 Core Libraries (Version: 11.0.50727)
Microsoft Visual C++ 2012 Extended Libraries (Version: 11.0.50727)
Microsoft Visual C++ 2012 Microsoft Foundation Class Libraries (Version: 11.0.50727)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.50727 (Version: 11.0.50727)
Microsoft Visual C++ 2012 x64 Debug Runtime - 11.0.50727 (Version: 11.0.50727)
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.50727 (Version: 11.0.50727)
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.50727 (Version: 11.0.50727)
Microsoft Visual C++ 2012 x86 Debug Runtime - 11.0.50727 (Version: 11.0.50727)
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.50727 (Version: 11.0.50727)
Microsoft Visual Studio 2010 Office Developer Tools (x64) (Version: 11.0.50727)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (Version: 10.0.40303)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (Version: 10.0.40308)
Microsoft Visual Studio 2012 Devenv (Version: 11.0.50727)
Microsoft Visual Studio 2012 Devenv Resources (Version: 11.0.50727)
Microsoft Visual Studio 2012 IntelliTrace Core amd64 (Version: 11.0.50727)
Microsoft Visual Studio 2012 IntelliTrace Core x86 (Version: 11.0.50727)
Microsoft Visual Studio 2012 IntelliTrace Front End x86 (Version: 11.0.50727)
Microsoft Visual Studio 2012 Performance Collection Tools - ENU (Version: 11.0.50727)
Microsoft Visual Studio 2012 Performance Collection Tools (Version: 11.0.50727)
Microsoft Visual Studio 2012 Preparation (Version: 11.0.50727)
Microsoft Visual Studio 2012 SharePoint Developer Tools (Version: 11.0.50727)
Microsoft Visual Studio 2012 SharePoint Developer Tools ENU Language Pack (Version: 11.0.50727)
Microsoft Visual Studio 2012 Shell (Minimum) (Version: 11.0.50727)
Microsoft Visual Studio 2012 Shell (Minimum) Interop Assemblies (Version: 11.0.50727)
Microsoft Visual Studio 2012 Shell (Minimum) Resources (Version: 11.0.50727)
Microsoft Visual Studio 2012 Tools for SQL Server Compact 4.0 SP1 ENU (Version: 4.0.8876.1)
Microsoft Visual Studio Premium 2012 - ENU (Version: 11.0.50727)
Microsoft Visual Studio Premium 2012 (Version: 11.0.50727)
Microsoft Visual Studio Professional 2012 - ENU (Version: 11.0.50727)
Microsoft Visual Studio Professional 2012 (Version: 11.0.50727)
Microsoft Visual Studio Team Foundation Server 2012 Object Model (Version: 11.0.50727)
Microsoft Visual Studio Team Foundation Server 2012 Object Model Language Pack - ENU (Version: 11.0.50727)
Microsoft Visual Studio Team Foundation Server 2012 Storyboarding (Version: 11.0.50727)
Microsoft Visual Studio Team Foundation Server 2012 Storyboarding Language Pack - ENU (Version: 11.0.50727)
Microsoft Visual Studio Team Foundation Server 2012 Team Explorer (Version: 11.0.50727)
Microsoft Visual Studio Team Foundation Server 2012 Team Explorer Language Pack - ENU (Version: 11.0.50727)
Microsoft Visual Studio Ultimate 2012 - ENU (Version: 11.0.50727)
Microsoft Visual Studio Ultimate 2012 (Version: 11.0.50727)
Microsoft Visual Studio Ultimate 2012 (Version: 11.0.50727.1)
Microsoft Visual Studio Ultimate 2012 XAML UI Designer Core (Version: 11.0.50727)
Microsoft Visual Studio Ultimate 2012 XAML UI Designer enu Resources (Version: 11.0.50727)
Microsoft Web Deploy 3.0 (Version: 3.1236.1631)
Microsoft Web Deploy dbSqlPackage Provider - enu (Version: 10.3.20225.0)
Microsoft Web Developer Tools - Visual Studio 2012 (Version: 1.0.30710.0)
Microsoft Web Platform Installer 4.0 (Version: 4.0.1622)
Microsoft Word 2010 (Version: 14.0.6029.1000)
Microsoft_VC80_CRT_x86 (Version: 8.0.50727.4053)
Microsoft_VC90_CRT_x86 (Version: 1.00.0000)
Mozilla Firefox 21.0 (x86 en-US) (Version: 21.0)
Mozilla Maintenance Service (Version: 21.0)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
Nexon Game Manager
Norton 360 (Version: 20.4.0.40)
Norton Online Backup (Version: 2.1.17869)
Notepad++ (Version: 6.3.3)
opensource (Version: 1.0.14960.3876)
Pando Media Booster (Version: 2.6.0.9)
PDF Complete Special Edition (Version: 4.0.65)
PDF Settings CS6 (Version: 11.0)
Penguins! (Version: 2.2.0.98)
Plants vs. Zombies - Game of the Year (Version: 2.2.0.98)
PlayReady PC Runtime amd64 (Version: 1.3.0)
PlayReady PC Runtime x86 (Version: 1.3.0)
Poker Superstars III (Version: 2.2.0.95)
Polar Bowler (Version: 2.2.0.97)
Polar Golfer (Version: 2.2.0.98)
Portal 2
Power2Go (Version: 6.1.5706)
PreEmptive Analytics Visual Studio Components (Version: 1.0.2180.1)
Prerequisites for SSDT  (Version: 11.0.2100.60)
PressReader (Version: 5.11.0721.0)
Ready to Program with Java Technology (Version: 1.70.0)
Recovery Manager (Version: 5.5.0.4424)
Remote Graphics Receiver (Version: 5.4.5)
RollerCoaster Tycoon 3: Platinum (Version: 2.2.0.98)
Skype™ 6.5 (Version: 6.5.158)
Smart Technology Programming Software 7.0.27.13 (Version: 7.0.27.13)
Spotify (Version: 0.9.0.133.gd18ed589)
Steam (Version: 1.0.0.0)
The Treasures of Mystery Island: The Ghost Ship (Version: 2.2.0.98)
Torchlight (Version: 2.2.0.98)
Tribes Ascend (Version: 1.0.1268.1)
TSHostedAppLauncher (Version: 5.1.15.0)
Update for  (KB2504637) (Version: 1)
Update for Microsoft .NET Framework 4.5 (KB2750147) (Version: 1)
Update for Microsoft .NET Framework 4.5 (KB2805221) (Version: 1)
Update for Microsoft .NET Framework 4.5 (KB2805226) (Version: 1)
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553181) 64-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 64-Bit Edition
Update for Microsoft Office 2010 (KB2553378) 64-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2598242) 64-Bit Edition
Update for Microsoft Office 2010 (KB2687509) 64-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 64-Bit Edition
Update for Microsoft Office 2010 (KB2767886) 64-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2598240) 64-Bit Edition
Update for Microsoft SharePoint Workspace 2010 (KB2589371) 64-Bit Edition
Update for Microsoft Visual Studio 2012 (KB2781514) (Version: 11.0.51219)
Update Installer for WildTangent Games App
Virtual Villagers 4 - The Tree of Life (Version: 2.2.0.98)
Visual Studio 2012 Prerequisites - ENU Language Pack (Version: 11.0.50727)
Visual Studio 2012 Prerequisites (Version: 11.0.50727)
Visual Studio Extensions for Windows Library for JavaScript (Version: 1.0.8514.0)
WCF Data Services 5.0 (for OData v3) Primary Components (Version: 5.0.50628.0)
WCF Data Services Tools for Microsoft Visual Studio 2012 (Version: 5.0.50710.0)
WCF RIA Services V1.0 SP2 (Version: 4.1.61829.0)
WildTangent Games App (HP Games) (Version: 4.0.5.32)
Windows App Certification Kit Native Components (Version: 8.59.25584)
Windows App Certification Kit x64 (Version: 8.59.25584)
Windows Live (Version: 15.4.3502.0922)
Windows Live (Version: 15.4.3538.0513)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live ID Sign-in Assistant (Version: 7.250.4232.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3538.0513)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Mesh (Version: 15.4.3502.0922)
Windows Live Mesh ActiveX Control for Remote Connections (Version: 15.4.5722.2)
Windows Live Messenger (Version: 15.4.3538.0513)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live Remote Client (Version: 15.4.5722.2)
Windows Live Remote Client Resources (Version: 15.4.5722.2)
Windows Live Remote Service (Version: 15.4.5722.2)
Windows Live Remote Service Resources (Version: 15.4.5722.2)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
Windows Runtime Intellisense Content - en-us (Version: 8.59.25584)
Windows Software Development Kit (Version: 8.59.25584)
Windows Software Development Kit DirectX x64 Remote (Version: 8.59.25584)
Windows Software Development Kit DirectX x86 Remote (Version: 8.59.25584)
Windows Software Development Kit for Windows Store Apps (Version: 8.59.25584)
Windows Software Development Kit for Windows Store Apps DirectX x64 Remote (Version: 8.59.25584)
Windows Software Development Kit for Windows Store Apps DirectX x86 Remote (Version: 8.59.25584)
WinRAR 5.00 beta 3 (64-bit) (Version: 5.00.3)
Zinio Reader 4 (Version: 4.2.4164)
ZoneAlarm Antivirus (Version: 11.0.000.504)
ZoneAlarm Firewall (Version: 11.0.000.504)
ZoneAlarm Free Firewall (Version: 11.0.000.504)
ZoneAlarm LTD Toolbar
ZoneAlarm Security (Version: 11.0.000.504)
ZoneAlarm Security Toolbar  (Version: 1.8.11.11)
Zuma's Revenge (Version: 2.2.0.98)
 
========================= Devices: ================================
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 29%
Total physical RAM: 9654.93 MB
Available physical RAM: 6836.75 MB
Total Pagefile: 19308.04 MB
Available Pagefile: 15596.89 MB
Total Virtual: 4095.88 MB
Available Virtual: 3964.25 MB
 
========================= Partitions: =====================================
 
1 Drive c: (OS) (Fixed) (Total:913.32 GB) (Free:740.71 GB) NTFS
2 Drive d: (HP_RECOVERY) (Fixed) (Total:18.09 GB) (Free:2.27 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\TYLER-HP
 
Administrator            Guest                    Tyler                    
 
 
**** End of log ****

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org
 
Database version: v2013.07.06.01
 
Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 10.0.9200.16618
Tyler :: TYLER-HP [administrator]
 
05/07/2013 10:33:59 PM
mbam-log-2013-07-05 (22-33-59).txt
 
Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 211979
Time elapsed: 4 minute(s), 7 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 0
(No malicious items detected)
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 0
(No malicious items detected)
 
(end)

Malwarebytes Anti-Rootkit BETA 1.06.0.1004
www.malwarebytes.org
 
Database version: v2013.07.06.01
 
Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 10.0.9200.16618
Tyler :: TYLER-HP [administrator]
 
05/07/2013 10:54:05 PM
mbar-log-2013-07-05 (22-54-05).txt
 
Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUM | P2P
Scan options disabled: PUP
Objects scanned: 268537
Time elapsed: 9 minute(s), 10 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 0
(No malicious items detected)
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 0
(No malicious items detected)
 
Physical Sectors Detected: 0
(No malicious items detected)
 
(end)

---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.06.0.1004
 
© Malwarebytes Corporation 2011-2012
 
OS version: 6.1.7601 Windows 7 Service Pack 1 x64
 
Account is Administrative
 
Internet Explorer version: 10.0.9200.16618
 
File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED
CPU speed: 3.393000 GHz
Memory total: 10123927552, free: 7023792128
 
Downloaded database version: v2013.07.06.01
Initializing...
------------ Kernel report ------------
     07/05/2013 22:54:01
------------ Loaded modules -----------
\SystemRoot\system32\ntoskrnl.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kdcom.dll
\SystemRoot\system32\mcupdate_AuthenticAMD.dll
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\CLFS.SYS
\SystemRoot\system32\CI.dll
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\system32\drivers\ACPI.sys
\SystemRoot\system32\drivers\WMILIB.SYS
\SystemRoot\system32\drivers\msisadrv.sys
\SystemRoot\system32\drivers\pci.sys
\SystemRoot\system32\drivers\vdrvroot.sys
\SystemRoot\system32\DRIVERS\kl1.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\system32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\system32\drivers\amd_sata.sys
\SystemRoot\system32\drivers\storport.sys
\SystemRoot\system32\drivers\amd_xata.sys
\SystemRoot\system32\drivers\amdxata.sys
\SystemRoot\system32\drivers\fltmgr.sys
\SystemRoot\system32\drivers\N360x64\1404000.028\SYMDS64.SYS
\SystemRoot\system32\drivers\fileinfo.sys
\SystemRoot\system32\drivers\N360x64\1404000.028\SYMEFA64.SYS
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\System32\Drivers\msrpc.sys
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\System32\Drivers\cng.sys
\SystemRoot\System32\drivers\pcw.sys
\SystemRoot\System32\Drivers\Fs_Rec.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\Drivers\ksecpkg.sys
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\system32\drivers\volsnap.sys
\SystemRoot\System32\Drivers\spldr.sys
\SystemRoot\System32\drivers\rdyboost.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\System32\drivers\hwpolicy.sys
\SystemRoot\System32\DRIVERS\fvevol.sys
\SystemRoot\system32\drivers\disk.sys
\SystemRoot\system32\drivers\CLASSPNP.SYS
\SystemRoot\system32\DRIVERS\cdrom.sys
\SystemRoot\system32\drivers\N360x64\1404000.028\ccSetx64.sys
\SystemRoot\system32\drivers\N360x64\1404000.028\Ironx64.SYS
\SystemRoot\system32\DRIVERS\klif.sys
\SystemRoot\system32\DRIVERS\klflt.sys
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\System32\drivers\vga.sys
\SystemRoot\System32\drivers\VIDEOPRT.SYS
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\System32\DRIVERS\RDPCDD.sys
\SystemRoot\system32\drivers\rdpencdd.sys
\SystemRoot\system32\drivers\rdprefmp.sys
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\DRIVERS\vsdatant.sys
\SystemRoot\system32\DRIVERS\wfplwf.sys
\SystemRoot\system32\DRIVERS\pacer.sys
\SystemRoot\system32\DRIVERS\vwififlt.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\wanarp.sys
\SystemRoot\system32\drivers\termdd.sys
\SystemRoot\System32\Drivers\N360x64\1404000.028\SYMNETS.SYS
\??\C:\Windows\system32\Drivers\SYMEVENT64x86.SYS
\SystemRoot\system32\drivers\N360x64\1404000.028\SRTSPX64.SYS
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\system32\drivers\mssmbios.sys
\??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.1.0.24\Definitions\IPSDefs\20130705.001\IDSvia64.sys
\??\C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys
\??\C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys
\SystemRoot\System32\drivers\discache.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\system32\drivers\blbdrive.sys
\??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.1.0.24\Definitions\BASHDefs\20130702.001\BHDrvx64.sys
\SystemRoot\system32\DRIVERS\tunnel.sys
\SystemRoot\system32\DRIVERS\atikmpag.sys
\SystemRoot\system32\DRIVERS\atikmdag.sys
\SystemRoot\System32\drivers\dxgkrnl.sys
\SystemRoot\System32\drivers\dxgmms1.sys
\SystemRoot\system32\DRIVERS\L1C62x64.sys
\SystemRoot\system32\DRIVERS\amdxhc.sys
\SystemRoot\system32\DRIVERS\USBD.SYS
\SystemRoot\system32\drivers\usbfilter.sys
\SystemRoot\system32\DRIVERS\GEARAspiWDM.sys
\SystemRoot\system32\drivers\usbohci.sys
\SystemRoot\system32\drivers\USBPORT.SYS
\SystemRoot\system32\drivers\usbehci.sys
\SystemRoot\system32\drivers\HDAudBus.sys
\SystemRoot\system32\DRIVERS\bcmwl664.sys
\SystemRoot\system32\DRIVERS\vwifibus.sys
\SystemRoot\system32\drivers\amdppm.sys
\SystemRoot\system32\drivers\CompositeBus.sys
\SystemRoot\system32\DRIVERS\mcvidrv_x64.sys
\SystemRoot\system32\DRIVERS\STREAM.SYS
\SystemRoot\system32\DRIVERS\ks.sys
\SystemRoot\system32\drivers\ksthunk.sys
\SystemRoot\system32\drivers\mcaudrv_x64.sys
\SystemRoot\system32\drivers\portcls.sys
\SystemRoot\system32\drivers\drmk.sys
\SystemRoot\System32\Drivers\RootMdm.sys
\SystemRoot\system32\drivers\modem.sys
\SystemRoot\system32\DRIVERS\AgileVpn.sys
\SystemRoot\system32\DRIVERS\rasl2tp.sys
\SystemRoot\system32\DRIVERS\ndistapi.sys
\SystemRoot\system32\DRIVERS\ndiswan.sys
\SystemRoot\system32\DRIVERS\raspppoe.sys
\SystemRoot\system32\DRIVERS\raspptp.sys
\SystemRoot\system32\DRIVERS\rassstp.sys
\SystemRoot\system32\DRIVERS\RimSerial_AMD64.sys
\SystemRoot\system32\drivers\SaiBus.sys
\SystemRoot\system32\DRIVERS\kbdclass.sys
\SystemRoot\system32\DRIVERS\mouclass.sys
\SystemRoot\system32\drivers\swenum.sys
\SystemRoot\system32\DRIVERS\dtsoftbus01.sys
\SystemRoot\system32\DRIVERS\umbus.sys
\SystemRoot\system32\DRIVERS\amdhub30.sys
\SystemRoot\system32\drivers\usbhub.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\system32\DRIVERS\SaiMini.sys
\SystemRoot\system32\DRIVERS\HIDCLASS.SYS
\SystemRoot\system32\DRIVERS\HIDPARSE.SYS
\SystemRoot\system32\DRIVERS\stwrt64.sys
\SystemRoot\system32\DRIVERS\kbdhid.sys
\SystemRoot\system32\DRIVERS\mouhid.sys
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\Dxapi.sys
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\Drivers\dump_diskdump.sys
\SystemRoot\System32\Drivers\dump_amd_sata.sys
\SystemRoot\System32\Drivers\dump_dumpfve.sys
\SystemRoot\system32\DRIVERS\USBSTOR.SYS
\SystemRoot\system32\DRIVERS\SaiU0CC3.sys
\SystemRoot\system32\DRIVERS\hidusb.sys
\SystemRoot\system32\DRIVERS\SaiK0CC3.sys
\SystemRoot\system32\DRIVERS\usbccgp.sys
\SystemRoot\system32\DRIVERS\btwampfl.sys
\SystemRoot\System32\Drivers\BTHUSB.sys
\SystemRoot\System32\Drivers\bthport.sys
\SystemRoot\system32\DRIVERS\rfcomm.sys
\SystemRoot\system32\drivers\BthEnum.sys
\SystemRoot\system32\DRIVERS\bthpan.sys
\SystemRoot\system32\drivers\btwavdt.sys
\SystemRoot\system32\drivers\btwaudio.sys
\SystemRoot\system32\DRIVERS\btwl2cap.sys
\SystemRoot\system32\DRIVERS\btwrchid.sys
\SystemRoot\system32\DRIVERS\monitor.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\System32\cdd.dll
\SystemRoot\System32\ATMFD.DLL
\SystemRoot\system32\drivers\luafv.sys
\SystemRoot\system32\DRIVERS\lltdio.sys
\SystemRoot\system32\DRIVERS\nwifi.sys
\SystemRoot\system32\DRIVERS\ndisuio.sys
\SystemRoot\system32\DRIVERS\rspndr.sys
\SystemRoot\system32\DRIVERS\vwifimp.sys
\??\C:\Program Files\CheckPoint\ZAForceField\ISWKL.sys
\SystemRoot\system32\drivers\HTTP.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\SystemRoot\system32\drivers\peauth.sys
\SystemRoot\System32\Drivers\secdrv.SYS
\SystemRoot\System32\DRIVERS\srvnet.sys
\SystemRoot\System32\drivers\tcpipreg.sys
\SystemRoot\System32\DRIVERS\srv2.sys
\SystemRoot\System32\DRIVERS\srv.sys
\SystemRoot\system32\drivers\BCM42RLY.sys
\SystemRoot\system32\drivers\WudfPf.sys
\SystemRoot\system32\DRIVERS\WUDFRd.sys
\SystemRoot\System32\Drivers\N360x64\1404000.028\SRTSP64.SYS
\??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.1.0.24\Definitions\VirusDefs\20130705.017\EX64.SYS
\??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.1.0.24\Definitions\VirusDefs\20130705.017\ENG64.SYS
\??\C:\Windows\system32\drivers\mbamchameleon.sys
\??\C:\Windows\system32\drivers\mbamswissarmy.sys
\Windows\System32\ntdll.dll
\Windows\System32\smss.exe
\Windows\System32\apisetschema.dll
\Windows\System32\autochk.exe
\Windows\System32\ole32.dll
\Windows\System32\iertutil.dll
\Windows\System32\clbcatq.dll
\Windows\System32\user32.dll
\Windows\System32\msvcrt.dll
\Windows\System32\difxapi.dll
\Windows\System32\setupapi.dll
\Windows\System32\gdi32.dll
\Windows\System32\rpcrt4.dll
\Windows\System32\imagehlp.dll
\Windows\System32\msctf.dll
\Windows\System32\comdlg32.dll
\Windows\System32\usp10.dll
\Windows\System32\lpk.dll
\Windows\System32\nsi.dll
\Windows\System32\ws2_32.dll
\Windows\System32\oleaut32.dll
\Windows\System32\normaliz.dll
\Windows\System32\Wldap32.dll
\Windows\System32\urlmon.dll
\Windows\System32\sechost.dll
\Windows\System32\shlwapi.dll
\Windows\System32\imm32.dll
\Windows\System32\wininet.dll
\Windows\System32\psapi.dll
\Windows\System32\kernel32.dll
\Windows\System32\advapi32.dll
\Windows\System32\shell32.dll
\Windows\System32\api-ms-win-downlevel-advapi32-l1-1-0.dll
\Windows\System32\api-ms-win-downlevel-shlwapi-l1-1-0.dll
\Windows\System32\KernelBase.dll
\Windows\System32\devobj.dll
\Windows\System32\wintrust.dll
\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll
\Windows\System32\api-ms-win-downlevel-normaliz-l1-1-0.dll
\Windows\System32\cfgmgr32.dll
\Windows\System32\api-ms-win-downlevel-ole32-l1-1-0.dll
\Windows\System32\comctl32.dll
\Windows\System32\api-ms-win-downlevel-version-l1-1-0.dll
\Windows\System32\crypt32.dll
\Windows\System32\msasn1.dll
\Windows\SysWOW64\normaliz.dll
----------- End -----------
Done!
<<<1>>>
Upper Device Name: \Device\Harddisk4\DR4
Upper Device Object: 0xfffffa8009ad2060
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\0000008e\
Lower Device Object: 0xfffffa800b536b60
Lower Device Driver Name: \Driver\USBSTOR\
<<<1>>>
Upper Device Name: \Device\Harddisk3\DR3
Upper Device Object: 0xfffffa8009ad3060
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\0000008d\
Lower Device Object: 0xfffffa800b54eb60
Lower Device Driver Name: \Driver\USBSTOR\
<<<1>>>
Upper Device Name: \Device\Harddisk2\DR2
Upper Device Object: 0xfffffa8009ab4060
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\0000008c\
Lower Device Object: 0xfffffa800b551b60
Lower Device Driver Name: \Driver\USBSTOR\
<<<1>>>
Upper Device Name: \Device\Harddisk1\DR1
Upper Device Object: 0xfffffa8009ab6060
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\0000008b\
Lower Device Object: 0xfffffa800b553b60
Lower Device Driver Name: \Driver\USBSTOR\
<<<1>>>
Upper Device Name: \Device\Harddisk0\DR0
Upper Device Object: 0xfffffa8009345060
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\00000070\
Lower Device Object: 0xfffffa80090a2060
Lower Device Driver Name: \Driver\amd_sata\
<<<2>>>
Device number: 0, partition: 2
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xfffffa8009345060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa8009345b20, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa8009345060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa800909f040, DeviceName: Unknown, DriverName: \Driver\amd_xata\
DevicePointer: 0xfffffa80090a2060, DeviceName: \Device\00000070\, DriverName: \Driver\amd_sata\
------------ End ----------
Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
Device number: 0, partition: 2
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning drivers directory: C:\Windows\system32\drivers...
<<<2>>>
Device number: 0, partition: 2
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Done!
Drive 0
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: D18039B
 
Partition information:
 
    Partition 0 type is Primary (0x7)
    Partition is ACTIVE.
    Partition starts at LBA: 2048  Numsec = 204800
    Partition file system is NTFS
    Partition is bootable
 
    Partition 1 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 206848  Numsec = 1915369472
 
    Partition 2 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 1915576320  Numsec = 37945344
 
    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
 
Disk Size: 1000204886016 bytes
Sector size: 512 bytes
 
Scanning physical sectors of unpartitioned space on drive 0 (1-2047-1953505168-1953525168)...
Done!
Physical Sector Size: 0
Drive: 1, DevicePointer: 0xfffffa8009ab6060, DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa800b547b90, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa8009ab6060, DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa800b553b60, DeviceName: \Device\0000008b\, DriverName: \Driver\USBSTOR\
------------ End ----------
Physical Sector Size: 0
Drive: 2, DevicePointer: 0xfffffa8009ab4060, DeviceName: \Device\Harddisk2\DR2\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa800b554b90, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa8009ab4060, DeviceName: \Device\Harddisk2\DR2\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa800b551b60, DeviceName: \Device\0000008c\, DriverName: \Driver\USBSTOR\
------------ End ----------
Physical Sector Size: 0
Drive: 3, DevicePointer: 0xfffffa8009ad3060, DeviceName: \Device\Harddisk3\DR3\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa8009ad3b90, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa8009ad3060, DeviceName: \Device\Harddisk3\DR3\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa800b54eb60, DeviceName: \Device\0000008d\, DriverName: \Driver\USBSTOR\
------------ End ----------
Physical Sector Size: 0
Drive: 4, DevicePointer: 0xfffffa8009ad2060, DeviceName: \Device\Harddisk4\DR4\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa8009ad2b90, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa8009ad2060, DeviceName: \Device\Harddisk4\DR4\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa800b536b60, DeviceName: \Device\0000008e\, DriverName: \Driver\USBSTOR\
------------ End ----------
Scan finished
=======================================
 
 
Removal queue found; removal started
Removing c:\programdata\malwarebytes' anti-malware (portable)\mbr_0_i.mbam...
Removing c:\programdata\malwarebytes' anti-malware (portable)\bootstrap_0_0_2048_i.mbam...
Removing c:\programdata\malwarebytes' anti-malware (portable)\mbr_0_r.mbam...
Removal finished

Rkill 2.5.3 by Lawrence Abrams (Grinler)
Copyright 2008-2013 BleepingComputer.com
More Information about Rkill can be found at this link:
 
Program started at: 07/05/2013 11:06:04 PM in x64 mode.
Windows Version: Windows 7 Home Premium Service Pack 1
 
Checking for Windows services to stop:
 
 * No malware services found to stop.
 
Checking for processes to terminate:
 
 * No malware processes found to kill.
 
Checking Registry for malware related settings:
 
 * Explorer Policy Removed:  NoActiveDesktopChanges [HKLM]
 
Backup Registry file created at:
 C:\Users\Tyler\Desktop\rkill\rkill-07-05-2013-11-06-09.reg
 
Resetting .EXE, .COM, & .BAT associations in the Windows Registry.
 
Performing miscellaneous checks:
 
 * Windows Defender Disabled
 
   [HKLM\SOFTWARE\Microsoft\Windows Defender]
   "DisableAntiSpyware" = dword:00000001
 
 * Windows Firewall Disabled

Edited by TyGuy96, 05 July 2013 - 10:20 PM.


#6 Broni

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Posted 05 July 2013 - 10:23 PM

Looks clean so far...

 

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

=============================================================================

p22002970.gif Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


=============================================================================

p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


=======================================

p22002970.gif Please run a free online scan with the ESET Online Scanner

  • Disable your antivirus program
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click on List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    NOTE. If Eset doesn't find any threats it'll NOT produce any log.


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#7 TyGuy96

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Posted 05 July 2013 - 10:54 PM

When I run the ESET online scanner in IE, after I check the Terms of Use box, it asks me to download and install 'OnlineScanner.cab'.

 

Should I do this?



#8 Broni

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Posted 05 July 2013 - 11:16 PM

Yes.


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#9 TyGuy96

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Posted 06 July 2013 - 11:16 AM

# AdwCleaner v2.304 - Logfile created 07/05/2013 at 23:27:04
# Updated 03/07/2013 by Xplode
# Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)
# User : Tyler - TYLER-HP
# Boot Mode : Normal
# Running from : C:\Users\Tyler\Desktop\adwcleaner.exe
# Option [Delete]
 
 
***** [Services] *****
 
 
***** [Files / Folders] *****
 
Deleted on reboot : C:\Users\Tyler\AppData\Roaming\CheckPoint\ZoneAlarm LTD Toolbar
File Deleted : C:\END
Folder Deleted : C:\Users\Tyler\AppData\Local\Bundled software uninstaller
Folder Deleted : C:\Users\Tyler\AppData\LocalLow\Conduit
 
***** [Registry] *****
 
Key Deleted : HKCU\Software\APN PIP
Key Deleted : HKCU\Software\AppDataLow\Software\Conduit
Key Deleted : HKCU\Software\AppDataLow\Software\ConduitSearchScopes
Key Deleted : HKCU\Software\AppDataLow\Software\SmartBar
Key Deleted : HKCU\Software\BI
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{D43B3890-80C7-4010-A95D-1E77B5924DC3}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{09C554C3-109B-483C-A06B-F14172F1A947}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{4E1E9D45-8BF9-4139-915C-9F83CC3D5921}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{B12E99ED-69BD-437C-86BE-C862B9E5444D}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{D7EE8177-D51E-4F89-92B6-83EA2EC40800}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\escort.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\escortApp.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\escortEng.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\escorTlbr.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\esrv.EXE
Key Deleted : HKLM\SOFTWARE\Classes\escort.escortIEPane
Key Deleted : HKLM\SOFTWARE\Classes\escort.escortIEPane.1
Key Deleted : HKLM\Software\Classes\Installer\Features\90C64EA18BA25EE488BF80DCF07F2FFD
Key Deleted : HKLM\Software\Classes\Installer\Products\90C64EA18BA25EE488BF80DCF07F2FFD
Key Deleted : HKLM\SOFTWARE\Classes\ScriptHost.Tool
Key Deleted : HKLM\SOFTWARE\Classes\ScriptHost.Tool.1
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT3282812
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{212C2C4F-C845-4FBC-9561-C833A13D8DCE}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{3C5D1D57-16C8-473C-A552-37B8D88596FE}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{4A115D8A-6A7B-4C72-92B1-2E2D01F36979}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{4E1E9D45-8BF9-4139-915C-9F83CC3D5921}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{99DF8440-814E-497F-BDDD-FB93E9E9DF96}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{D7EE8177-D51E-4F89-92B6-83EA2EC40800}
Key Deleted : HKLM\SOFTWARE\MozillaPlugins\@checkpoint.com/FFApi
Key Deleted : HKLM\Software\PIP
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{19D2F415-D58B-46BC-9390-C03DCBC21EB2}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{6E45F3E8-2683-4824-A6BE-08108022FB36}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{9F0F16DD-4E76-4049-A9B1-7A91E48F0323}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{EF7BD87A-8024-11E2-F316-F3E56188709B}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{F4288797-CB12-49CE-9DF8-7CDFA1143BEA}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{FFB96CC1-7EB3-449D-B827-DB661701C6BB}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{83CAD530-387D-40FD-82EA-B9E863D92A9B}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\{D43B3890-80C7-4010-A95D-1E77B5924DC3}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{EF7BD87A-8024-11E2-F316-F3E56188709B}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{FFB96CC1-7EB3-449D-B827-DB661701C6BB}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{D43B3890-80C7-4010-A95D-1E77B5924DC3}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ZoneAlarm LTD Toolbar
 
***** [Internet Browsers] *****
 
-\\ Internet Explorer v10.0.9200.16611
 
[OK] Registry is clean.
 
-\\ Mozilla Firefox v21.0 (en-US)
 
File : C:\Users\Tyler\AppData\Roaming\Mozilla\Firefox\Profiles\3fmn1tn3.default\prefs.js
 
[OK] File is clean.
 
-\\ Google Chrome v27.0.1453.116
 
File : C:\Users\Tyler\AppData\Local\Google\Chrome\User Data\Default\Preferences
 
[OK] File is clean.
 
*************************
 
AdwCleaner[S1].txt - [5125 octets] - [05/07/2013 23:27:04]
 
########## EOF - C:\AdwCleaner[S1].txt - [5185 octets] ##########


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 4.9.4 (05.06.2013:1)
OS: Windows 7 Home Premium x64
Ran by Tyler on 05/07/2013 at 23:38:39.14
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
~~~ Services
 
 
 
~~~ Registry Values
 
 
 
~~~ Registry Keys
 
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{628C2FC4-AD59-47B3-B15B-7E6EDE03C715}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{9DEA13C6-F061-4968-880D-1C30F44A2698}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{628C2FC4-AD59-47B3-B15B-7E6EDE03C715}
 
 
 
~~~ Files
 
 
 
~~~ Folders
 
 
 
~~~ Event Viewer Logs were cleared
 
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on 05/07/2013 at 23:47:42.79
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


No threats were found in ESET scanner



#10 Broni

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Posted 06 July 2013 - 06:03 PM

p22002970.gif Update Firefox to the latest 22.0 version.

 

p22002970.gif 1. Update your Java version here: http://www.java.com/en/download/installed.jsp

Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

Note 2: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

2. Now, we need to remove old Java version and its remnants...

Download JavaRa to your desktop and unzip it.

  • Run JavaRa.exe (Vista and 7 users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
  • Accept any prompts.
  • Do NOT post JavaRa log.

 

===================================

 

Your computer is clean p3879546.jpg

1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll remove all old restore points and create fresh, clean restore point.

Turn system restore off.
Restart computer.
Turn system restore back on.

If you don't know how to do it...
Windows XP: http://support.microsoft.com/kb/310405
Vista and Windows 7: http://www.howtogeek.com/howto/windows-vista/disable-system-restore-in-windows-vista/
Windows 8: http://www.bleepingcomputer.com/tutorials/windows-8-system-restore-guide/#disable

2. Make sure Windows Updates are current.

3. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

4. Check if your browser plugins are up to date.
Firefox - https://www.mozilla.org/en-US/plugincheck/
other browsers: https://browsercheck.qualys.com/ (click on "Launch a quick scan now" link)

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC) weekly.

8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

11. Read:
How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/

12. Except for MBAM and TFC, which are keepers you can simply delete all other tools we used as they don't install.


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#11 TyGuy96

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Posted 06 July 2013 - 06:20 PM

Thank you so much!

 

My only question is, can I replace step 6 (Run Malwarebytes "Quick scan" once in a while to assure safety of your computer) with Norton 360?



#12 Broni

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Posted 06 July 2013 - 06:43 PM

No. Those are different tools looking for different things.


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