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HackTool:Win32\Keygen


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23 replies to this topic

#1 dabbott01

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Posted 05 July 2013 - 05:54 AM

MSE has identified HackTool:Win32\Keygen on my laptop but is unable to remove or quarantine it - says the size of the file is too big.  Please advise on how to remove this.

Edit: Moved topic from Windows 7 to the more appropriate forum. ~ Animal

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#2 noknojon

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Posted 05 July 2013 - 05:32 PM

HackTool:Win32\Keygen "usually" means that you have installed pirated software via a Torrents download.

 

Please download MiniToolBox, Save it to your desktop and run it.
Close any Firefox browsers you may have open
Checkmark the following boxes:
•Flush DNS
•Report IE Proxy Settings
•Reset IE Proxy Settings
•Report FF Proxy Settings
•Reset FF Proxy Settings
•List content of Hosts
•List IP configuration
•List last 10 Event Viewer log
•List Installed Programs
•List Users, Partitions and Memory size.
•List Minidump Files
 Click Go and copy / paste the result (Result.txt).

 

 

Download Security Check by Screen317 from HERE
* Save it to your Desktop.
* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.
Note: If a security program requests permission to access the Internet, allow it to do so.

 

 

Thank You -

EDIT - Please click on Follow this Topic at Top Right side so you will be notified about any replies -


Edited by noknojon, 05 July 2013 - 05:35 PM.


#3 noknojon

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Posted 05 July 2013 - 11:54 PM

Hello dabbott -

Do you still require help, or have you fixed your problem -

 

Thank You -



#4 dabbott01

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Posted 06 July 2013 - 06:28 AM

 I'm sorry - I did not see a response to my issue nor could I figure out how to see my original post.  I just searched on "hacktool keygen" and found it.  I will follow your instructions and report back.



#5 dabbott01

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Posted 06 July 2013 - 06:48 AM

The results of the scans are as follows:

 

MiniToolBox by Farbar  Version: 16-06-2013
Ran by abbott (administrator) on 06-07-2013 at 07:40:05
Running from "C:\Users\abbott\Desktop"
Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================

"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================

 

127.0.0.1    activate.adobe.com
127.0.0.1    practivate.adobe.com
127.0.0.1    ereg.adobe.com
127.0.0.1    activate.wip3.adobe.com
127.0.0.1    wip3.adobe.com
127.0.0.1    3dns-3.adobe.com
127.0.0.1    3dns-2.adobe.com
127.0.0.1    adobe-dns.adobe.com
127.0.0.1    adobe-dns-2.adobe.com
127.0.0.1    adobe-dns-3.adobe.com
127.0.0.1    ereg.wip3.adobe.com
127.0.0.1    activate-sea.adobe.com
127.0.0.1    wwis-dubc1-vip60.adobe.com
127.0.0.1    activate-sjc0.adobe.com
127.0.0.1                               adobe.activate.com
127.0.0.1                               adobeereg.com                       
127.0.0.1                               www.adobeereg.com                   
127.0.0.1                               wwis-dubc1-vip60.adobe.com          
127.0.0.1                               125.252.224.90                      

There are 1 more lines starting with "127.0.0.1"

========================= IP Configuration: ================================

Intel® WiFi Link 1000 BGN = Wireless Network Connection (Connected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 3 (Media disconnected)
Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS 6.20) = Local Area Connection (Media disconnected)

# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled

popd
# End of IPv4 configuration

 

Windows IP Configuration

   Host Name . . . . . . . . . . . . : Otis
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection* 9:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Juniper Network Connect Virtual Adapter
   Physical Address. . . . . . . . . : 00-FF-10-F0-21-06
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS 6.20)
   Physical Address. . . . . . . . . : 2C-41-38-15-CD-E7
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection 3:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter #2
   Physical Address. . . . . . . . . : 8C-A9-82-A3-21-D7
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection 2:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
   Physical Address. . . . . . . . . : 8C-A9-82-A3-21-D7
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Intel® WiFi Link 1000 BGN
   Physical Address. . . . . . . . . : 8C-A9-82-A3-21-D6
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::6437:d17b:cc7b:f199%11(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.1.3(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Monday, July 01, 2013 8:01:52 PM
   Lease Expires . . . . . . . . . . : Saturday, July 06, 2013 8:31:12 PM
   Default Gateway . . . . . . . . . : 192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 244099458
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-DE-22-D2-8C-A9-82-A3-21-D6
   DNS Servers . . . . . . . . . . . : 192.168.1.1
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{89430682-8F96-4C36-BCCC-3AC859A41BFC}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{D74ECD9E-3615-42D2-A32F-E9A2B9A0D880}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{702B0DCA-A2BC-411B-BA1F-90F59C9E9891}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{542A8712-8926-417F-9251-16A3B63E3784}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.state.de.us:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #5
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  UnKnown
Address:  192.168.1.1

Name:    google.com
Addresses:  2607:f8b0:4004:802::1002
   74.125.228.78
   74.125.228.66
   74.125.228.64
   74.125.228.68
   74.125.228.67
   74.125.228.72
   74.125.228.71
   74.125.228.65
   74.125.228.69
   74.125.228.70
   74.125.228.73

Pinging google.com [74.125.228.66] with 32 bytes of data:
Reply from 74.125.228.66: bytes=32 time=18ms TTL=55
Reply from 74.125.228.66: bytes=32 time=16ms TTL=55

Ping statistics for 74.125.228.66:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 16ms, Maximum = 18ms, Average = 17ms
Server:  UnKnown
Address:  192.168.1.1

Name:    yahoo.com
Addresses:  206.190.36.45
   98.139.183.24
   98.138.253.109

Pinging yahoo.com [98.139.183.24] with 32 bytes of data:
Reply from 98.139.183.24: bytes=32 time=30ms TTL=52
Reply from 98.139.183.24: bytes=32 time=29ms TTL=52

Ping statistics for 98.139.183.24:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 29ms, Maximum = 30ms, Average = 29ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 16...00 ff 10 f0 21 06 ......Juniper Network Connect Virtual Adapter
 14...2c 41 38 15 cd e7 ......Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS 6.20)
 13...8c a9 82 a3 21 d7 ......Microsoft Virtual WiFi Miniport Adapter #2
 12...8c a9 82 a3 21 d7 ......Microsoft Virtual WiFi Miniport Adapter
 11...8c a9 82 a3 21 d6 ......Intel® WiFi Link 1000 BGN
  1...........................Software Loopback Interface 1
 20...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 15...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
 21...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
 19...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3
 22...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #4
 18...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #5
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1      192.168.1.3     30
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link       192.168.1.3    286
      192.168.1.3  255.255.255.255         On-link       192.168.1.3    286
    192.168.1.255  255.255.255.255         On-link       192.168.1.3    286
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link       192.168.1.3    286
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link       192.168.1.3    286
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  1    306 ::1/128                  On-link
 11    286 fe80::/64                On-link
 11    286 fe80::6437:d17b:cc7b:f199/128
                                    On-link
  1    306 ff00::/8                 On-link
 11    286 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None

========================= Event log errors: ===============================

Application errors:
==================
Error: (07/06/2013 00:30:24 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "1".Error in manifest or policy file "2" on line 3.
Multiple requestedPrivileges elements are not allowed in manifest.

Error: (07/05/2013 05:23:57 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "1".Error in manifest or policy file "2" on line 3.
Multiple requestedPrivileges elements are not allowed in manifest.

Error: (07/04/2013 00:30:29 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "1".Error in manifest or policy file "2" on line 3.
Multiple requestedPrivileges elements are not allowed in manifest.

Error: (07/03/2013 00:30:27 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "1".Error in manifest or policy file "2" on line 3.
Multiple requestedPrivileges elements are not allowed in manifest.

Error: (07/02/2013 08:16:59 PM) (Source: Application Error) (User: )
Description: Faulting application name: msiexec.exe, version: 5.0.7601.17514, time stamp: 0x4ce79d93
Faulting module name: RPCRT4.dll, version: 6.1.7601.17514, time stamp: 0x4ce7c96e
Exception code: 0xc0000005
Fault offset: 0x0000000000013cb4
Faulting process id: 0x1208
Faulting application start time: 0xmsiexec.exe0
Faulting application path: msiexec.exe1
Faulting module path: msiexec.exe2
Report Id: msiexec.exe3

Error: (07/02/2013 00:30:30 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "1".Error in manifest or policy file "2" on line 3.
Multiple requestedPrivileges elements are not allowed in manifest.

Error: (07/01/2013 08:02:06 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (07/01/2013 07:09:33 PM) (Source: Application Hang) (User: )
Description: The program IEXPLORE.EXE version 10.0.9200.16618 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 1558

Start Time: 01ce7646ccd2d83e

Termination Time: 30

Application Path: C:\Program Files\Internet Explorer\IEXPLORE.EXE

Report Id:

Error: (07/01/2013 07:08:06 PM) (Source: Application Error) (User: )
Description: Faulting application name: AcroRd32.exe, version: 10.1.7.27, time stamp: 0x518c93eb
Faulting module name: AcroRd32.exe, version: 10.1.7.27, time stamp: 0x518c93eb
Exception code: 0x40000015
Fault offset: 0x0009b299
Faulting process id: 0xc6c
Faulting application start time: 0xAcroRd32.exe0
Faulting application path: AcroRd32.exe1
Faulting module path: AcroRd32.exe2
Report Id: AcroRd32.exe3

Error: (07/01/2013 11:32:51 AM) (Source: Application Error) (User: )
Description: Faulting application name: AcroRd32.exe, version: 10.1.7.27, time stamp: 0x518c93eb
Faulting module name: AcroRd32.exe, version: 10.1.7.27, time stamp: 0x518c93eb
Exception code: 0x40000015
Fault offset: 0x0009b299
Faulting process id: 0x1c8c
Faulting application start time: 0xAcroRd32.exe0
Faulting application path: AcroRd32.exe1
Faulting module path: AcroRd32.exe2
Report Id: AcroRd32.exe3

System errors:
=============
Error: (07/06/2013 07:00:20 AM) (Source: Service Control Manager) (User: )
Description: The HomeGroup Provider service depends on the Function Discovery Resource Publication service which failed to start because of the following error:
%%-2147024891

Error: (07/06/2013 07:00:20 AM) (Source: Service Control Manager) (User: )
Description: The Function Discovery Resource Publication service terminated with the following error:
%%-2147024891

Error: (07/06/2013 05:01:04 AM) (Source: Service Control Manager) (User: )
Description: The Function Discovery Resource Publication service terminated with the following error:
%%-2147024891

Error: (07/06/2013 05:01:04 AM) (Source: Service Control Manager) (User: )
Description: The HomeGroup Provider service depends on the Function Discovery Resource Publication service which failed to start because of the following error:
%%-2147024891

Error: (07/06/2013 04:32:52 AM) (Source: Service Control Manager) (User: )
Description: The Function Discovery Resource Publication service terminated with the following error:
%%-2147024891

Error: (07/06/2013 04:32:52 AM) (Source: Service Control Manager) (User: )
Description: The HomeGroup Provider service depends on the Function Discovery Resource Publication service which failed to start because of the following error:
%%-2147024891

Error: (07/06/2013 02:42:51 AM) (Source: Service Control Manager) (User: )
Description: The HomeGroup Provider service depends on the Function Discovery Resource Publication service which failed to start because of the following error:
%%-2147024891

Error: (07/06/2013 02:42:51 AM) (Source: Service Control Manager) (User: )
Description: The Function Discovery Resource Publication service terminated with the following error:
%%-2147024891

Error: (07/06/2013 02:33:16 AM) (Source: Service Control Manager) (User: )
Description: The Function Discovery Resource Publication service terminated with the following error:
%%-2147024891

Error: (07/06/2013 02:33:16 AM) (Source: Service Control Manager) (User: )
Description: The HomeGroup Provider service depends on the Function Discovery Resource Publication service which failed to start because of the following error:
%%-2147024891

Microsoft Office Sessions:
=========================

=========================== Installed Programs ============================

Adobe AIR (Version: 3.6.0.6090)
Adobe Bridge 1.0 (Version: 001.000.000)
Adobe Common File Installer (Version: 1.00.0000)
Adobe Community Help (Version: 3.0.0)
Adobe Community Help (Version: 3.0.0.400)
Adobe Creative Suite 5 Master Collection (Version: 5.0)
Adobe Flash Player 11 ActiveX (Version: 11.7.700.224)
Adobe Flash Player 11 Plugin (Version: 11.7.700.224)
Adobe Help Center 1.0 (Version: 001.000.000)
Adobe Media Player (Version: 1.8)
Adobe Photoshop CS2 (Version: 9.0)
Adobe Reader XI (11.0.03) (Version: 11.0.03)
Adobe Shockwave Player 11.5 (Version: 11.5.9.620)
Adobe Stock Photos 1.0 (Version: 001.000.000)
Agatha Christie - Peril at End House (Version: 2.2.0.95)
AIM 7
ALPS Touch Pad Driver (Version: 7.206.1717.117)
Amazon Kindle
Amazon MP3 Downloader 1.0.15 (Version: 1.0.15)
Anti-phishing Domain Advisor (Version: 1.0.0.0)
Atheros Communications Inc.® AR81Family Gigabit/Fast Ethernet Driver (Version: 1.0.0.39)
AuthenTec TrueAPI (Version: 1.2.1.33)
Bejeweled 2 Deluxe (Version: 2.2.0.95)
Bejeweled 3 (Version: 2.2.0.95)
Bing Bar (Version: 7.0.610.0)
Blackhawk Striker 2 (Version: 2.2.0.95)
Blasterball 3 (Version: 2.2.0.95)
blekko search bar (Version: 1.5.18.12)
Bounce Symphony (Version: 2.2.0.95)
Build-a-lot 2 (Version: 2.2.0.95)
Cake Mania (Version: 2.2.0.95)
CardRecovery 6.00
CardRecoveryPro 2.1.5 (Version: 2.1.5)
Catalina Savings Printer (Version: 1.0.0)
CCleaner (Version: 3.20)
Chuzzle Deluxe (Version: 2.2.0.95)
Citrix online plug-in - web (Version: 11.2.0.31560)
Citrix online plug-in (DV) (Version: 11.2.0.31560)
Citrix online plug-in (HDX) (Version: 11.2.0.31560)
Citrix online plug-in (USB) (Version: 11.2.0.31560)
Citrix online plug-in (Web) (Version: 11.2.0.31560)
Coupon Printer for Windows (Version: 5.0.0.1)
CyberLink YouCam (Version: 3.5.1.3908)
D3DX10 (Version: 15.4.2368.0902)
Diner Dash 2 Restaurant Rescue (Version: 2.2.0.95)
DING! (Version: 1.05.005)
Dora's World Adventure (Version: 2.2.0.95)
Download Updater (AOL LLC)
Energy Star Digital Logo (Version: 1.0.1)
Evernote v. 4.2.2 (Version: 4.2.2.3979)
Farm Frenzy (Version: 2.2.0.95)
FATE - The Traitor Soul (Version: 2.2.0.95)
Garmin Lifetime Updater (Version: 2.1.7)
Google Chrome (Version: 27.0.1453.116)
Google Earth (Version: 7.0.3.8542)
Google Toolbar for Internet Explorer (Version: 1.0.0)
Google Toolbar for Internet Explorer (Version: 7.5.4209.2358)
Google Update Helper (Version: 1.3.21.149)
Hewlett-Packard ACLM.NET v1.2.1.1 (Version: 1.00.0000)
HP 3D DriveGuard (Version: 4.1.9.1)
HP Client Services (Version: 1.1.12938.3539)
HP CoolSense (Version: 2.10.51)
HP Customer Experience Enhancements (Version: 6.0.1.7)
HP Documentation (Version: 1.2.0.0)
HP Games (Version: 1.0.2.4)
HP On Screen Display (Version: 1.3.5)
HP Power Manager (Version: 1.4.4)
HP Quick Launch (Version: 2.3.6)
HP Setup (Version: 8.6.4530.3651)
HP Setup Manager (Version: 1.1.13253.3682)
HP SimplePass 2011 (Version: 5.1.0.495)
HP Software Framework (Version: 4.0.110.1)
HP Support Assistant (Version: 7.0.39.15)
IDT Audio (Version: 1.0.6341.0)
Intel PROSet Wireless
Intel® Management Engine Components (Version: 7.0.0.1144)
Intel® Processor Graphics (Version: 9.17.10.2843)
Intel® PROSet/Wireless for Bluetooth® 3.0 + High Speed (Version: 1.1.0.0157)
Intel® PROSet/Wireless WiFi Software (Version: 14.0.2000)
Intel® Rapid Storage Technology (Version: 10.1.2.1004)
Intel® SDK for OpenCL - CPU Only Runtime Package (Version: 2.0.0.37149)
Intel® Wireless Display
Intel® Wireless Display (Version: 2.0.30.0)
Java 7 Update 25 (Version: 7.0.250)
Java Auto Updater (Version: 2.1.9.5)
Java™ 6 Update 24 (64-bit) (Version: 6.0.240)
Juniper Networks Host Checker (Version: 7.0.0.16499)
Juniper Networks Network Connect 7.0.0 (Version: 7.0.0.16499)
Juniper Networks Setup Client (Version: 2.2.2.8317)
Junk Mail filter update (Version: 15.4.3502.0922)
LeapFrog Connect (Version: 3.2.19.13664)
LeapFrog My Pals Plugin (Version: 3.2.19.13664)
LogMeIn (Version: 4.1.2694)
Magic ISO Maker v5.5 (build 0281)
MagicDisc 2.7.106
Mah Jong Medley (Version: 2.2.0.95)
Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
McAfee Agent (Version: 4.0.0.1496)
McAfee AntiSpyware Enterprise Module (Version: 8.7.0.129)
McAfee Security Scan Plus (Version: 3.0.318.3)
McAfee VirusScan Enterprise (Version: 8.7.00003)
Mesh Runtime (Version: 15.4.5722.2)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Mathematics (64-bit) (Version: 4.0)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Access MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Access Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Enterprise 2007 (Version: 12.0.6612.1000)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Groove MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Groove Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office InfoPath MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6612.1000)
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Outlook MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Publisher MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Security Client (Version: 4.2.0223.1)
Microsoft Security Essentials (Version: 4.2.223.1)
Microsoft Silverlight (Version: 5.1.20125.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft_VC80_ATL_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_ATL_x86_x64 (Version: 8.0.50727.4053)
Microsoft_VC80_CRT_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_CRT_x86_x64 (Version: 8.0.50727.4053)
Microsoft_VC80_MFC_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_MFC_x86_x64 (Version: 8.0.50727.4053)
Microsoft_VC80_MFCLOC_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_MFCLOC_x86_x64 (Version: 80.50727.4053)
Microsoft_VC90_ATL_x86 (Version: 1.00.0000)
Microsoft_VC90_ATL_x86_x64 (Version: 1.00.0000)
Microsoft_VC90_CRT_x86 (Version: 1.00.0000)
Microsoft_VC90_CRT_x86_x64 (Version: 1.00.0000)
Microsoft_VC90_MFC_x86 (Version: 1.00.0000)
Microsoft_VC90_MFC_x86_x64 (Version: 1.00.0000)
Mozilla Firefox 21.0 (x86 en-US) (Version: 21.0)
Mozilla Maintenance Service (Version: 21.0)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
Mystery P.I. - Stolen in San Francisco (Version: 2.2.0.95)
Namco All-Stars PAC-MAN (Version: 2.2.0.95)
NETGEAR Genie (Version: 2.2.26.50 )
PandoraRecovery (Remove Only)
PDF Settings CS5 (Version: 10.0)
Penguins! (Version: 2.2.0.95)
Picaboo Desktop (Version: 11.1.0)
Plants vs. Zombies - Game of the Year (Version: 2.2.0.95)
Poker Superstars III (Version: 2.2.0.95)
Polar Bowler (Version: 2.2.0.95)
Polar Golfer (Version: 2.2.0.95)
PrintCoupon (Version: 1.0)
PxMergeModule (Version: 1.00.0000)
Realtek PCIE Card Reader (Version: 6.1.7600.77)
Recovery Manager (Version: 2.0.0)
ShopAtHome.com Toolbar
Skype Click to Call (Version: 5.7.8524)
Skype™ 5.10 (Version: 5.10.116)
Slingo Supreme (Version: 2.2.0.95)
Strongvault Online Backup (Version: 2.1.4.0)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596802) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2817327) 32-Bit Edition
Update Installer for WildTangent Games App
Use the entry named LeapFrog Connect to uninstall (LeapFrog My Pals Plugin)
Validity WBF DDK (Version: 4.3.118.0)
Virtual Villagers 4 - The Tree of Life (Version: 2.2.0.95)
WebCam for Remote Desktop (Workstation) 2.0 (Version: 2.0.0.0)
Wheel of Fortune 2 (Version: 2.2.0.95)
WildTangent Games App (HP Games) (Version: 4.0.5.2)
Windows Driver Package - Leapfrog (Leapfrog-USBLAN) Net  (09/10/2009 02.03.05.012) (Version: 09/10/2009 02.03.05.012)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3508.1109)
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3508.1109)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Mesh (Version: 15.4.3502.0922)
Windows Live Mesh ActiveX Control for Remote Connections (Version: 15.4.5722.2)
Windows Live Messenger (Version: 15.4.3502.0922)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live Remote Client (Version: 15.4.5722.2)
Windows Live Remote Client Resources (Version: 15.4.5722.2)
Windows Live Remote Service (Version: 15.4.5722.2)
Windows Live Remote Service Resources (Version: 15.4.5722.2)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
Yahoo! Messenger
Yahoo! Software Update
Yahoo! Toolbar
Zuma Deluxe (Version: 2.2.0.95)

========================= Memory info: ===================================

Percentage of memory in use: 57%
Total physical RAM: 6091.86 MB
Available physical RAM: 2594.43 MB
Total Pagefile: 12181.9 MB
Available Pagefile: 8960.14 MB
Total Virtual: 4095.88 MB
Available Virtual: 3956.74 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:582.02 GB) (Free:461.69 GB) NTFS
2 Drive d: (RECOVERY) (Fixed) (Total:13.86 GB) (Free:1.55 GB) NTFS

========================= Users: ========================================

User accounts for \\OTIS

abbott                   Administrator            Guest                   

========================= Minidump Files ==================================

No minidump file found

**** End of log ****

 

 Results of screen317's Security Check version 0.99.68 
 Windows 7 Service Pack 1 x64 (UAC is enabled) 
 Internet Explorer 10 
``````````````Antivirus/Firewall Check:``````````````
 Windows Security Center service is not running! This report may not be accurate!
McAfee VirusScan Enterprise  
 Antivirus up to date!  
`````````Anti-malware/Other Utilities Check:`````````
 McAfee AntiSpyware Enterprise Module 
 Malwarebytes Anti-Malware version 1.75.0.1300 
 Java 7 Update 25 
 Adobe Flash Player 11.7.700.224 
 Adobe Reader XI 
 Mozilla Firefox 21.0 Firefox out of Date! 
 Google Chrome 27.0.1453.110 
 Google Chrome 27.0.1453.116 
````````Process Check: objlist.exe by Laurent```````` 
 Microsoft Security Essentials MSMpEng.exe
 Microsoft Security Essentials msseces.exe
 McAfee VirusScan Enterprise x64 EngineServer.exe
 McAfee VirusScan Enterprise VsTskMgr.exe 
 McAfee VirusScan Enterprise shstat.exe 
 McAfee VirusScan Enterprise x64 McShield.exe
 McAfee VirusScan Enterprise x64 mfeann.exe
 Malwarebytes' Anti-Malware mbamscheduler.exe  
 Strongvault Online Backup BackupAgent.exe  
 abbott AppData Local Strongvault Online Backup\SMessaging.exe
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 0%
````````````````````End of Log``````````````````````



#6 noknojon

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Posted 06 July 2013 - 07:38 AM

There is not a lot yet to research at this time, so I will go back over the errors.

Please complete all of these scans and post the logs back here

 

EDIT -

I should have picked this up earlier - McAfee VirusScan Enterprise and MSE are both installed .............

MSE will never work with McAfee VirusScan Enterprise installed beside it - Remove one Now -
 

 

First step without the scans -

Click on this M/soft FixIt to reset your Hosts file http://go.microsoft.com/?linkid=9668866

Click Run and follow the basic instructions -

 

 

:step1: Scan your machine with ESET OnlineScan
1.Hold down Control and click HERE to open ESET OnlineScan in a new window.
2.Click the ESET Online Scanner button.
3.NOTE :.For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)

 

- 1.Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
- 2.Double click on the ESET Online Scanner icon on your desktop.

 

 4.Check "YES, I accept the Terms of Use."
 5.Click the Start button.
 6.Accept any security warnings from your browser.
 7.Under scan settings, check "Scan Archives" and "Remove found threats"
8.Click Advanced settings and select the following:
Scan potentially unwanted applications
Scan for potentially unsafe applications
Enable Anti-Stealth technology

 9.ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this will take some time to download the program for a first time, and then download updated data base (1 to 2  hours is not unusual)
10.When the scan completes, click List Threats
11.Click Export, and save the file to your desktop using a unique name, such as ESETScan.
- Include the contents of this report in your next reply.
12.Click the Back button.
13.Click the Finish button

 

If you have any of these programs installed, please Update prior to any scan -

 

 

:step2: Download Malwarebytes' Anti-Malware Free (aka MBAM)
* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.
Be sure to reboot the computer after you post the log.

 

:step3: Download SUPERAntiSpyware Free (aka SAS)
* Double-click SAS -setup.exe and follow the prompts to install the program.
* At the end, be sure to Check for Updates to be sure it is current
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to reboot the computer after you post the log.

 

:step4: Please download AdwCleaner by Xplode onto your desktop.

*Close all open programs and internet browsers.
*Double click on adwcleaner.exe to run the tool.
*Click on Delete.
*Confirm each time with Ok.
* NOTE : Your computer will be rebooted automatically.
*A text file will open after the restart.
*Please post the contents of that logfile with your next reply.
*You can find the logfile at C:\AdwCleaner[S1].txt as well.

 

:step5: Please download Junkware Removal Tool by thisisu to your desktop
Shut down your protection software now to avoid potential conflicts.
Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
The tool will open and start scanning your system.
Please be patient as this can take a while to complete depending on your system's specifications.
On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
Post the contents of JRT.txt into your next message.

 

 

Finish with this Temp File Cleaner

:step6: Download TFC by Old Timer to your desktop
 •Close any open windows.
•Double click the TFC icon to run the program
•TFC will close all open programs itself in order to run,
•Click the Start button to begin the process.

•Allow TFC to run uninterrupted.
•The program should not take long to finish it's job
•Once its finished it should automatically reboot your machine,
•if it doesn't, please manually reboot to ensure a complete clean

 

 

Thank You -


Edited by noknojon, 06 July 2013 - 07:55 AM.


#7 axuy09

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Posted 06 July 2013 - 08:56 AM

Hello I am wondering where i could dump my Adwcleaner log searched for adwcleaner this post came up. is "blacklist":true}," bad?



#8 axuy09

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Posted 06 July 2013 - 08:57 AM

here is log

 

Found [l.1] : urls_to_restore_on_startup ={"backup":{"_signature":"feAVM0Zatf+apPquFOmao5F4Oh/8PDao2lZOnEI0a04=","_version":4,"extensions":{"ids":["ahfgeienlihckogmohjhadlkjgocpleb","blpcfgokakmgnkcojhhkbfbldkacnbeo","coobgpohoikkiipiblmjeljniedjpjpf","pjkljhegncpnkpknbcohdijeoejaedia"]},"homepage":"hxxp://www.google.com","homepage_is_newtabpage":false,"session":{"restore_on_startup":4,["hxxp://www.google.com"]}},"browser":{"last_known_google_url":"hxxp://www.google.com.au/","last_prompted_google_url":"hxxp://www.google.com.au/","window_placement":{"bottom":1030,"left":10,"maximized":false,"right":955,"top":10,"work_area_bottom":1040,"work_area_left":0,"work_area_right":1920,"work_area_top":0}},"countryid_at_install":18242,"default_apps_install_state":3,"distribution":{"create_all_shortcuts":true,"do_not_launch_chrome":true,"import_history":false,"import_search_engine":false,"make_chrome_default":false,"show_welcome_page":true,"skip_first_run_ui":true,"system_level":true,"verbose_logging":false},"download":{"directory_upgrade":true},"extensions":{"autoupdate":{"last_check":"12997838533665927","next_check":"12997854763327927"},"blacklistupdate":{"lastpingday":"12997785603731862","version":"0.0.0.135"},"chrome_url_overrides":{"bookmarks":["chrome-extension://eemcgdkfndhakfknompkggombfjjjeno/main.html"]},"settings":{"aakhlmakppmkkmfkoibponkmmpgpmjgl":{"blacklist":true},"aandpgohbohmlknpjbblpmoladhoochg":{"blacklist":true},"abciiempgohamehppammbkhkicmkgkob":{"blacklist":true},"abfclfmhaemoockhhinpplncjehfpdbd":{"blacklist":true},"acmpfcamncegnhjdeiodgilikjafcamg":{"blacklist":true},"acomnmbomlajgjbcijkflekoojdfcldj":{"blacklist":true},"aconhjfogglfnkjhkjipaifepjklolog":{"blacklist":true},"aebfkgcamgnimcbnbiopgdakknjgggnm":{"blacklist":true},"aemcjbfajnnmhblifaejadoecfoaebld":{"blacklist":true},"afenhmponmfmdmbmccbmglppcmjhmhmh":{"blacklist":true},"aglmapjbjphdidmnileogpjkgpdoliep":{"blacklist":true},"agmhonoepgcnakccfpidhjehlocaeaaj":{"blacklist":true},"ahfgeienlihckogmohjhadlkjgocpleb":{"active_permissions":{"api":["appNotifications","management","webstorePrivate"]},"app_launcher_ordinal":"n","page_ordinal":"n"},"ahjfgnikolodijnpakeknpilnemojlhc":{"blacklist":true},"aieglpnmmhleoenpbmfaffppfomgjmba":{"blacklist":true},"aieihijcjcccdiepockaiekhpflicdii":{"blacklist":true},"aifmjmboebdkdelpjenakhaodgneempp":{"blacklist":true},"ajlkjjdbgcjdiklbcomhnfghjigfccoh":{"blacklist":true},"alcbnnpmipohgdllkkglhkbncijplago":{"blacklist":true},"aldalonecchncedclgcndcndgilaclnk":{"blacklist":true},"alfahpoknocfdebmiclonikapcnljlob":{"blacklist":true},"aljdncnajablgppdcfbehhmidlmbndda":{"blacklist":true},"amfgdngndpfldigimkcindjalokfnmem":{"blacklist":true},"amoobcjlpgloocplpikcldcpjjdnoeii":{"blacklist":true},"anmjpohfnlopdfaojooicpemopnliimn":{"blacklist":true},"aofechiiopolnegcjcddgedjabmkemhf":{"blacklist":true},"aojicjocmihiopalnhjikigammkhgckb":{"blacklist":true},"apdmgffkfhjfeejmbjidennfjdkmmmbl":{"blacklist":true},"aphncaagnlabkeipnbbicmcahnamibgb":{"blacklist":true},"bcddmcejgphfgofbpoocakaeapfomlek":{"blacklist":true},"bdgijcibmhjjccgbdohofncdjcophknj":{"blacklist":true},"benclngoadbppljglhphhnfknoppmjoa":{"blacklist":true},"bhdkpmneahdelgdgfhddianklldfoell":{"blacklist":true},"bilgncckogfgfipdlejkffnbkgjkmflh":{"blacklist":true},"bioeopenmokdgbekbgpgnacecjmpckbb":{"blacklist":true},"bjihddggcgnblgojnmhpnngonofbnkaj":{"blacklist":true},"bkhafliomebnpccanacmlfaemgfiofko":{"blacklist":true},"bkkchglolnigbfncnbnnbhhempjkdpkf":{"blacklist":true},"bkplhcigeaiiliajeehehiikokgocbhb":{"blacklist":true},"bldgnkigdcpgnbfehgbameigoohecdfl":{"blacklist":true},"blpcfgokakmgnkcojhhkbfbldkacnbeo":{"ack_external":true,"active_permissions":{"api":["appNotifications"]},"app_launcher_ordinal":"t","from_bookmark":true,"from_webstore":true,"install_time":"12997800923242512","lastpingday":"12997785603893862","location":1,"manifest":{"app":{"launch":{"container":"tab","web_url":"hxxp://www.youtube.com/"},"web_content":{"enabled":true,"origin":"hxxp://www.youtube.com"}},"current_locale":"en_US","default_locale":"en","description":"The 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Photo Gallery","path":"C:\\Program Files (x86)\\Windows Live\\Photo Gallery\\NPWLPG.dll","version":"15.4.3555.0308_ship.wlx.w4m4 (ship)"},{"enabled":true,"name":"Shockwave Flash","path":"C:\\Windows\\SysWOW64\\Macromed\\Flash\\NPSWF32_11_4_402_287.dll","version":"11,4,402,287"},{"enabled":true,"name":"Java Deployment Toolkit 7.0.40.255","path":"C:\\Windows\\SysWOW64\\npDeployJava1.dll","version":"10.4.1.255"},{"enabled":true,"name":"Adobe Flash Player"},{"enabled":false,"name":"Adobe Reader"},{"enabled":true,"name":"CANON iMAGE GATEWAY Album Plugin Utility"},{"enabled":true,"name":"Chrome PDF Viewer"},{"enabled":true,"name":"Chrome Remote Desktop Viewer"},{"enabled":true,"name":"Google Earth Plugin"},{"enabled":true,"name":"Google Talk"},{"enabled":true,"name":"Google Update"},{"enabled":true,"name":"Harmony Firefox Plugin"},{"enabled":true,"name":"Java™"},{"enabled":true,"name":"Microsoft Office"},{"enabled":true,"name":"Native Client"},{"enabled":true,"name":"Nokia Suite Enabler Plugin"},{"enabled":true,"name":"Silverlight"},{"enabled":true,"name":"VLC Web Plugin"},{"enabled":true,"name":"Windows Live? Photo Gallery"}]},"profile":{"avatar_index":0,"content_settings":{"clear_on_exit_migrated":true,"pattern_pairs":{"*,*":{"per_plugin":{"npsitesafety.dll":1}}},"plugin_whitelist":{"npsitesafety":{"dll":true}},"pref_version":1},"exited_cleanly":true,"name":"First user"},"promo":{"ntp_notification_promo":[{"closed":false,"end":1353427140.0,"gplus_required":false,"group":996157,"increment":1,"increment_frequency":0,"increment_max":900,"max_views":15,"num_groups":1000000,"segment":900,"start":1352649600.0,"text":"What do you think of Chrome? <a href=\"hxxps://survey.googleratings.com/wix/p5963862.aspx\">Take the survey</a>","views":0}]},"session":{"restore_on_startup":4,"restore_on_startup_migrated":true,["hxxp://www.google.com"]}}



#9 noknojon

noknojon

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Posted 06 July 2013 - 05:13 PM

Hi -

Since that was Item #4 on the list, I need all the others first.

This is why they are in numbered steps - Also I need to confirm that you removed one Antivirus program.

With two Antivirus programs it is corrupting at Kernel level -

 

Thanks -



#10 axuy09

axuy09

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  • Local time:09:59 PM

Posted 06 July 2013 - 07:44 PM

# AdwCleaner v2.304 - Logfile created 07/07/2013 at 08:42:44
# Updated 03/07/2013 by Xplode
# Operating system : Windows 7 Ultimate Service Pack 1 (64 bits)
# User : ** - MY
# Boot Mode : Normal
# Running from : E:\Users\***\Downloads\adwcleaner.exe
# Option [Search]


***** [Services] *****


***** [Files / Folders] *****

Folder Found : C:\ProgramData\search protection

***** [Registry] *****

Key Found : HKLM\Software\adawaretb
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{BC9FD17D-30F6-4464-9E53-596A90AFF023}

***** [Internet Browsers] *****

-\\ Internet Explorer v10.0.9200.16611

[OK] Registry is clean.

-\\ Google Chrome v27.0.1453.116

File : C:\Users\**\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

File : C:\Users\g**\AppData\Local\Google\Chrome\User Data\Default\Preferences

Found [l.1] : urls_to_restore_on_startup ={"backup":{"_signature":"feAVM0Zatf+apPquFOmao5F4Oh/8PDao2lZOnEI0a04=","_version":4,"extensions":{"ids":["ahfgeienlihckogmohjhadlkjgocpleb","blpcfgokakmgnkcojhhkbfbldkacnbeo","coobgpohoikkiipiblmjeljniedjpjpf","pjkljhegncpnkpknbcohdijeoejaedia"]},"homepage":"hxxp://www.google.com","homepage_is_newtabpage":false,"session":{"restore_on_startup":4,["hxxp://www.google.com"]}},"browser":{"last_known_google_url":"hxxp://www.google.com.au/","last_prompted_google_url":"hxxp://www.google.com.au/","window_placement":{"bottom":1030,"left":10,"maximized":false,"right":955,"top":10,"work_area_bottom":1040,"work_area_left":0,"work_area_right":1920,"work_area_top":0}},"countryid_at_install":18242,"default_apps_install_state":3,"distribution":{"create_all_shortcuts":true,"do_not_launch_chrome":true,"import_history":false,"import_search_engine":false,"make_chrome_default":false,"show_welcome_page":true,"skip_first_run_ui":true,"system_level":true,"verbose_logging":false},"download":{"directory_upgrade":true},"extensions":{"autoupdate":{"last_check":"12997838533665927","next_check":"12997854763327927"},"blacklistupdate":{"lastpingday":"12997785603731862","version":"0.0.0.135"},"chrome_url_overrides":{"bookmarks":["chrome-extension://eemcgdkfndhakfknompkggombfjjjeno/main.html"]},"settings":{"aakhlmakppmkkmfkoibponkmmpgpmjgl":{"blacklist":true},"aandpgohbohmlknpjbblpmoladhoochg":{"blacklist":true},"abciiempgohamehppammbkhkicmkgkob":{"blacklist":true},"abfclfmhaemoockhhinpplncjehfpdbd":{"blacklist":true},"acmpfcamncegnhjdeiodgilikjafcamg":{"blacklist":true},"acomnmbomlajgjbcijkflekoojdfcldj":{"blacklist":true},"aconhjfogglfnkjhkjipaifepjklolog":{"blacklist":true},"aebfkgcamgnimcbnbiopgdakknjgggnm":{"blacklist":true},"aemcjbfajnnmhblifaejadoecfoaebld":{"blacklist":true},"afenhmponmfmdmbmccbmglppcmjhmhmh":{"blacklist":true},"aglmapjbjphdidmnileogpjkgpdoliep":{"blacklist":true},"agmhonoepgcnakccfpidhjehlocaeaaj":{"blacklist":true},"ahfgeienlihckogmohjhadlkjgocpleb":{"active_permissions":{"api":["appNotifications","management","webstorePrivate"]},"app_launcher_ordinal":"n","page_ordinal":"n"},"ahjfgnikolodijnpakeknpilnemojlhc":{"blacklist":true},"aieglpnmmhleoenpbmfaffppfomgjmba":{"blacklist":true},"aieihijcjcccdiepockaiekhpflicdii":{"blacklist":true},"aifmjmboebdkdelpjenakhaodgneempp":{"blacklist":true},"ajlkjjdbgcjdiklbcomhnfghjigfccoh":{"blacklist":true},"alcbnnpmipohgdllkkglhkbncijplago":{"blacklist":true},"aldalonecchncedclgcndcndgilaclnk":{"blacklist":true},"alfahpoknocfdebmiclonikapcnljlob":{"blacklist":true},"aljdncnajablgppdcfbehhmidlmbndda":{"blacklist":true},"amfgdngndpfldigimkcindjalokfnmem":{"blacklist":true},"amoobcjlpgloocplpikcldcpjjdnoeii":{"blacklist":true},"anmjpohfnlopdfaojooicpemopnliimn":{"blacklist":true},"aofechiiopolnegcjcddgedjabmkemhf":{"blacklist":true},"aojicjocmihiopalnhjikigammkhgckb":{"blacklist":true},"apdmgffkfhjfeejmbjidennfjdkmmmbl":{"blacklist":true},"aphncaagnlabkeipnbbicmcahnamibgb":{"blacklist":true},"bcddmcejgphfgofbpoocakaeapfomlek":{"blacklist":true},"bdgijcibmhjjccgbdohofncdjcophknj":{"blacklist":true},"benclngoadbppljglhphhnfknoppmjoa":{"blacklist":true},"bhdkpmneahdelgdgfhddianklldfoell":{"blacklist":true},"bilgncckogfgfipdlejkffnbkgjkmflh":{"blacklist":true},"bioeopenmokdgbekbgpgnacecjmpckbb":{"blacklist":true},"bjihddggcgnblgojnmhpnngonofbnkaj":{"blacklist":true},"bkhafliomebnpccanacmlfaemgfiofko":{"blacklist":true},"bkkchglolnigbfncnbnnbhhempjkdpkf":{"blacklist":true},"bkplhcigeaiiliajeehehiikokgocbhb":{"blacklist":true},"bldgnkigdcpgnbfehgbameigoohecdfl":{"blacklist":true},"blpcfgokakmgnkcojhhkbfbldkacnbeo":{"ack_external":true,"active_permissions":{"api":["appNotifications"]},"app_launcher_ordinal":"t","from_bookmark":true,"from_webstore":true,"install_time":"12997800923242512","lastpingday":"12997785603893862","location":1,"manifest":{"app":{"launch":{"container":"tab","web_url":"hxxp://www.youtube.com/"},"web_content":{"enabled":true,"origin":"hxxp://www.youtube.com"}},"current_locale":"en_US","default_locale":"en","description":"The 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Photo Gallery","path":"C:\\Program Files (x86)\\Windows Live\\Photo Gallery\\NPWLPG.dll","version":"15.4.3555.0308_ship.wlx.w4m4 (ship)"},{"enabled":true,"name":"Shockwave Flash","path":"C:\\Windows\\SysWOW64\\Macromed\\Flash\\NPSWF32_11_4_402_287.dll","version":"11,4,402,287"},{"enabled":true,"name":"Java Deployment Toolkit 7.0.40.255","path":"C:\\Windows\\SysWOW64\\npDeployJava1.dll","version":"10.4.1.255"},{"enabled":true,"name":"Adobe Flash Player"},{"enabled":false,"name":"Adobe Reader"},{"enabled":true,"name":"CANON iMAGE GATEWAY Album Plugin Utility"},{"enabled":true,"name":"Chrome PDF Viewer"},{"enabled":true,"name":"Chrome Remote Desktop Viewer"},{"enabled":true,"name":"Google Earth Plugin"},{"enabled":true,"name":"Google Talk"},{"enabled":true,"name":"Google Update"},{"enabled":true,"name":"Harmony Firefox Plugin"},{"enabled":true,"name":"Java™"},{"enabled":true,"name":"Microsoft Office"},{"enabled":true,"name":"Native Client"},{"enabled":true,"name":"Nokia Suite Enabler Plugin"},{"enabled":true,"name":"Silverlight"},{"enabled":true,"name":"VLC Web Plugin"},{"enabled":true,"name":"Windows Live? Photo Gallery"}]},"profile":{"avatar_index":0,"content_settings":{"clear_on_exit_migrated":true,"pattern_pairs":{"*,*":{"per_plugin":{"npsitesafety.dll":1}}},"plugin_whitelist":{"npsitesafety":{"dll":true}},"pref_version":1},"exited_cleanly":true,"name":"First user"},"promo":{"ntp_notification_promo":[{"closed":false,"end":1353427140.0,"gplus_required":false,"group":996157,"increment":1,"increment_frequency":0,"increment_max":900,"max_views":15,"num_groups":1000000,"segment":900,"start":1352649600.0,"text":"What do you think of Chrome? <a href=\"hxxps://survey.googleratings.com/wix/p5963862.aspx\">Take the survey</a>","views":0}]},"session":{"restore_on_startup":4,"restore_on_startup_migrated":true,["hxxp://www.google.com"]}}

File : C:\Users\a***\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

-\\ Opera v12.2.1578.0

File : C:\Users\***a\AppData\Roaming\Opera\Opera\operaprefs.ini

[OK] File is clean.

File : C:\Users\g**\AppData\Roaming\Opera\Opera\operaprefs.ini

[OK] File is clean.

File : C:\Users\***a\AppData\Roaming\Opera\Opera\operaprefs.ini

[OK] File is clean.

*************************

AdwCleaner[R1].txt - [35852 octets] - [03/06/2013 22:02:59]
AdwCleaner[R2].txt - [33770 octets] - [06/07/2013 21:17:17]
AdwCleaner[R3].txt - [33831 octets] - [06/07/2013 21:19:12]
AdwCleaner[R4].txt - [33892 octets] - [06/07/2013 21:33:39]
AdwCleaner[R5].txt - [33764 octets] - [07/07/2013 08:42:44]
AdwCleaner[S1].txt - [3939 octets] - [03/06/2013 22:03:32]

########## EOF - \AdwCleaner[R5].txt - [33885 octets] ##########


Edited by axuy09, 06 July 2013 - 11:07 PM.


#11 noknojon

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Posted 06 July 2013 - 08:17 PM

Hello -

You did not read my last post -

Please go up to Post #6 and start from the very top of that post.

Now re-read the items in the order that they are written and please follow from Remove one Antivirus then Reset Hosts file.

 

Now follow Step #1 listed in that post so that we can get the full picture of the problems on your computer.

 

By doing Step #4 first, I am not able to diagnose or fix your problems -

 

Thank You -

EDIT - If you have any problems with one step or direction, Please tell me first -


Edited by noknojon, 06 July 2013 - 08:21 PM.


#12 axuy09

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Posted 06 July 2013 - 11:02 PM

damn I am ay work now so can't do that until this evening. but what doe that information show? when it says

 

"blacklist":true},"

 

is that bad?



#13 noknojon

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Posted 06 July 2013 - 11:28 PM

Hi -

Without all the others done in correct order (includes remove Antivirus) it may be conflicting programs or .............

This is the only reason that I write them and number them in the sequence that I do.

One random scan like that could mean several things or very little in the overall scheme of what we are trying to do.

This may be the 2 Antivirus programs clashing at Kernel level, up to a rogue infection since the tool is not a First Use tool.

 

I am here (in and out) for at least another 5 or 6 hours at this stage, so it should give you tine to re-read the post.

 

Sorry for not giving a direct reply at this time, but I am not able to.

 

Thanks -



#14 dabbott01

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Posted 07 July 2013 - 08:59 AM

Concerning your comment above - " I should have picked this up earlier - McAfee VirusScan Enterprise and MSE are both installed .............

MSE will never work with McAfee VirusScan Enterprise installed beside it - Remove one Now -", do you recommend keeping one over the other?



#15 noknojon

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Posted 07 July 2013 - 06:38 PM

Hi -

I have never been a McAfee fan, as it has slipped a lot recently, wuile MSE has improved (it found your infection)

If McAfee is a paid version, you could keep that, but I believe that MSE will still work better for you.

Please tell me the one you wish to keep so I can link the correct Removal Tool required for you.

To just remove from Programs and Features (or other method) may not fully clean it out -

 

Thank You -






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