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Help scanning processes/files on Windows 7


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4 replies to this topic

#1 pcotter4142

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Posted 04 July 2013 - 10:13 PM

Hi, I just switched from Norton to Kaspersky (KAS).  I am running Windows 7 Professional, but for whatever reason, it seems like a large amount of the processes on my machine are running as x86.  In any case, I used to regularly scan with Norton and never had any issues other than tracking cookies.  On the first KAS scan, the software identified one source of adware (not-a-virus:AdWare.Win32.Agent.aece in my downloads folder (setup.exe).  It also identified three critical vulnerabilities.  Two related to my system being enabled to have autorun on the hard drive and network drive.  And the third, Java's update 25 had not been installed.  I've been noticing for a while now that, on start-up, a Java update icon shows up, but when I used to click on it, a prompt would always pop up stating that the update could not be downloaded.   So, I directed KAS to disable the autorun on the hard drive and network drive, then I manually downloaded and installed the 25 udpate for Java x86 and x64.  I ran the vulnerability scan again, the Java issue appears to be resolved.  Now I'd really appreciate the help of someone who knows what they're doing look at my process log - I read about the ComboFix program but know that when a user guide warns not try something on one's own, then it's probably good advice to follow.  If someone can help I'd appreciate it.

Edit: Moved topic from Introductions to the more appropriate forum. ~ Animal

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#2 butthook

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Posted 04 July 2013 - 10:39 PM

Hi, I have switched to Vipre and I sure do not like it ! I have always used Norton 360. regards bignosepaul7692 



#3 Zestypanda

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Posted 05 July 2013 - 12:30 AM

When you say a lot of processes are running as (x86) do you mean system processes, or do you mean KAS processes?

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#4 quietman7

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Posted 05 July 2013 - 06:01 AM

Is this process log created by Kaspersky or some other program?


BTW, what Kapersky is doing is not an issue. Several of the major anti-virus vendors have now incorporated a feature to scan for outdated software and prompt you to update. This is because there are serious security issues with older versions of some programs (i.e. Adobe, Java) which can increase the risk of system infection. This feature can usually be disabled in settings for advanced users who know the importance of updating and how to check (download and apply) if updates are required.
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#5 noknojon

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Posted 05 July 2013 - 08:29 AM

Hi pcotter -

Just a quick item I noted in your post -

I just switched from Norton to Kaspersky (KAS). < < Can I ask if you ran the full Norton Removal Tool first ?

This will cause higher usage than normal if they are installed together -

 

Thank You -






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