Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Read combofix log


  • This topic is locked This topic is locked
5 replies to this topic

#1 tsn123

tsn123

  • Members
  • 2 posts
  • OFFLINE
  •  
  • Local time:05:18 PM

Posted 04 July 2013 - 08:39 PM

I would like to have a combofix log read.  Can you please advise how I can arrange that?  Thank you!



*Moderator Edit: Moved topic from Vista to the appropriate forum. Combofix logs are allowed only in Malware Removal Logs. A member of the Malware Removal Team will review your log. Please be patient while you wait for a reply. ~ Queen-Evie*

Attached Files


Edited by Queen-Evie, 04 July 2013 - 09:00 PM.


BC AdBot (Login to Remove)

 


#2 jeffce

jeffce

    Bleepin' Super Saiyan


  • Malware Response Team
  • 3,442 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:USA
  • Local time:04:18 PM

Posted 07 July 2013 - 10:09 AM

Hi and Welcome!!
 
My name is Jeff. I would be more than happy to take a look at your malware results logs and help you with solving any malware problems you might have. Logs can take a while to research, so please be patient and know that I am working hard to get you a clean and functional system back in your hands. I'd be grateful if you would note the following:

  • The fixes are specific to your problem and should only be used for the issues on this machine.
  • It's often worth reading through these instructions and printing them for ease of reference.
  • If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
  • Please reply to this thread. Do not start a new topic.
  • If you happen to have a flash drive/thumb drive please have that ready in the event that we need to use it.
  • Please be sure to subscribe to this topic so that you can see when there are new responses.
  • IMPORTANT NOTE : Please do not delete, download or install anything unless instructed to do so.

DO NOT use any TOOLS such as Combofix or HijackThis fixes without supervision. Doing so could make your system inoperable and could require a full reinstall of your operating system and losing all your programs and data.
 
Having said that.... vegeta_zps7f4345cf.gifLet's get going!!
----------

Please download DDS from either of these links

LINK 1
LINK 2

and save it to your desktop.

  • Disable any antivirus programs during the scan (If you have difficulty properly disabling your protective programs, refer to this link here )
  • Double click dds to run the tool.
  • When done, two DDS.txt's will open.
  • Save both reports to your desktop.
  • ---------------------------------------------------
    Please include the contents of the following in your next reply:

    DDS.txt

    Attach.txt
    ----------

    TDSK.jpg Please download TDSSKiller
    • Double click TDSSKiller.exe
    • Press Start Scan but do nothing else as we are just looking for what is there.
    • If Malicious objects are found, select Skip by changing the Cure dropdown in the upper right.
    • Attach the log in your next reply
    • A copy of the log will be saved automatically to the root of the drive (typically C:\)
    adwcleaner.jpgAdwCleaner

    Please download AdwCleaner by Xplode onto your desktop.
    • Double click on AdwCleaner.exe to run the tool.
    • Click on Search.
    • A logfile will automatically open after the scan has finished.
    • Please post the contents of that logfile with your next reply.
    • You can find the logfile at C:\AdwCleaner[R1].txt as well.
    ----------

WFxJwA4.png
 
mvp_horizontal_fullcolor-(copy2).jpeg
 


#3 tsn123

tsn123
  • Topic Starter

  • Members
  • 2 posts
  • OFFLINE
  •  
  • Local time:05:18 PM

Posted 08 July 2013 - 09:22 AM

Hi Jeff,

 
I am unavailable now until the weekend, Sunday.
 
I've never used this forum before.  Any chance I can still follow your instructions and send the information then?
 
Thank you for your help!


#4 jeffce

jeffce

    Bleepin' Super Saiyan


  • Malware Response Team
  • 3,442 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:USA
  • Local time:04:18 PM

Posted 08 July 2013 - 10:30 AM

Yes that is just fine.  :)


WFxJwA4.png
 
mvp_horizontal_fullcolor-(copy2).jpeg
 


#5 jeffce

jeffce

    Bleepin' Super Saiyan


  • Malware Response Team
  • 3,442 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:USA
  • Local time:04:18 PM

Posted 14 July 2013 - 09:03 PM

Still here??


WFxJwA4.png
 
mvp_horizontal_fullcolor-(copy2).jpeg
 


#6 jeffce

jeffce

    Bleepin' Super Saiyan


  • Malware Response Team
  • 3,442 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:USA
  • Local time:04:18 PM

Posted 16 July 2013 - 08:36 PM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.

WFxJwA4.png
 
mvp_horizontal_fullcolor-(copy2).jpeg
 





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users