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Want to eliminate computer call out to Latvia


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#1 Onward

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Posted 04 July 2013 - 10:47 AM

Got this notice from MBAM...

013/07/04 00:47:56 -0400 TF-PC TF IP-BLOCK 195.3.145.86 (Type: outgoing, Port: 56780, Process: avp.exe)

 

Afterwards ran full scans by MBAM, Kaspersky and MB anti root kit, all found nothing.

 

Info from DDS....

 

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 10.0.9200.16611
Run by TF at 10:18:05 on 2013-07-04
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.6133.4691 [GMT -4:00]
.
AV: Kaspersky Internet Security *Enabled/Updated* {C3113FBF-4BCB-4461-D78D-6EDFEC9593E5}
SP: Kaspersky Internet Security *Enabled/Updated* {7870DE5B-6DF1-4BEF-ED3D-55AD9712D958}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
FW: Kaspersky Internet Security *Enabled* {FB2ABE9A-01A4-4539-FCD2-C7EA1246D49E}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\avp.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\System32\WUDFHost.exe
C:\Windows\system32\taskhost.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files (x86)\ClipboardHistory\ClipboardHistory.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\avp.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
mStart Page = about:blank
mWinlogon: Userinit = userinit.exe
BHO: Content Blocker Plugin: {5564CC73-EFA7-4CBF-918A-5CF7FBBFFF4F} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\IEExt\ContentBlocker\ie_content_blocker_plugin.dll
BHO: Virtual Keyboard Plugin: {73455575-E40C-433C-9784-C78DC7761455} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\IEExt\VirtualKeyboard\ie_virtual_keyboard_plugin.dll
BHO: Safe Money Plugin: {9E6D0D23-3D72-4A94-AE1F-2D167624E3D9} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\IEExt\OnlineBanking\online_banking_bho.dll
BHO: URL Advisor Plugin: {E33CF602-D945-461A-83F0-819F76A199F8} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\IEExt\UrlAdvisor\klwtbbho.dll
uRun: [ClipboardHistory] C:\Program Files (x86)\ClipboardHistory\ClipboardHistory.exe
uRun: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
mRun: [AVP] "C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\avp.exe"
uPolicies-Explorer: NoDriveTypeAutoRun = dword:221
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-Explorer: NoDriveTypeAutoRun = dword:4
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: Add to Anti-Banner - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\ie_banner_deny.htm
IE: {0C4CC089-D306-440D-9772-464E226F6539} - {0BA14598-4178-4CE5-B1F1-B5C6408A3F2E} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\IEExt\VirtualKeyboard\ie_virtual_keyboard_plugin.dll
IE: {CCF151D8-D089-449F-A5A4-D9909053F20F} - {CCF151D8-D089-449F-A5A4-D9909053F20F} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\IEExt\UrlAdvisor\klwtbbho.dll
TCP: NameServer = 192.168.1.1
TCP: Interfaces\{EE35B9A4-A9C5-41B6-9B10-6C2D0BE0D8CA} : DHCPNameServer = 192.168.1.1
SSODL: WebCheck - <orphaned>
x64-mStart Page = about:blank
x64-BHO: Content Blocker Plugin: {5564CC73-EFA7-4CBF-918A-5CF7FBBFFF4F} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\x64\IEExt\ContentBlocker\ie_content_blocker_plugin.dll
x64-BHO: Virtual Keyboard Plugin: {73455575-E40C-433C-9784-C78DC7761455} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\x64\IEExt\VirtualKeyboard\ie_virtual_keyboard_plugin.dll
x64-BHO: Safe Money Plugin: {9E6D0D23-3D72-4A94-AE1F-2D167624E3D9} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\x64\IEExt\OnlineBanking\online_banking_bho.dll
x64-BHO: URL Advisor Plugin: {E33CF602-D945-461A-83F0-819F76A199F8} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\x64\IEExt\UrlAdvisor\klwtbbho.dll
x64-Run: [IgfxTray] C:\Windows\System32\igfxtray.exe
x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe
x64-IE: {0C4CC089-D306-440D-9772-464E226F6539} - {0BA14598-4178-4CE5-B1F1-B5C6408A3F2E} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\x64\IEExt\VirtualKeyboard\ie_virtual_keyboard_plugin.dll
x64-IE: {CCF151D8-D089-449F-A5A4-D9909053F20F} - {CCF151D8-D089-449F-A5A4-D9909053F20F} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\x64\IEExt\UrlAdvisor\klwtbbho.dll
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\TF\AppData\Roaming\Mozilla\Firefox\Profiles\994g2c2n.default\
FF - prefs.js: browser.search.selectedEngine - Dictionary
FF - prefs.js: browser.startup.homepage - about:home
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.20125.0\npctrlui.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_7_700_224.dll
FF - ExtSQL: 2013-06-24 18:39; {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}; C:\Users\TF\AppData\Roaming\Mozilla\Firefox\Profiles\994g2c2n.default\extensions\{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}.xpi
FF - ExtSQL: 2013-06-24 18:40; {1018e4d6-728f-4b20-ad56-37578a4de76b}; C:\Users\TF\AppData\Roaming\Mozilla\Firefox\Profiles\994g2c2n.default\extensions\{1018e4d6-728f-4b20-ad56-37578a4de76b}
FF - ExtSQL: 2013-06-24 18:40; firefox@ghostery.com; C:\Users\TF\AppData\Roaming\Mozilla\Firefox\Profiles\994g2c2n.default\extensions\firefox@ghostery.com
FF - ExtSQL: 2013-06-26 12:41; tiletabs@DW-dev; C:\Users\TF\AppData\Roaming\Mozilla\Firefox\Profiles\994g2c2n.default\extensions\tiletabs@DW-dev.xpi
.
============= SERVICES / DRIVERS ===============
.
R1 KLIM6;Kaspersky Anti-Virus NDIS 6 Filter;C:\Windows\System32\drivers\klim6.sys [2012-8-2 28504]
R1 kltdi;kltdi;C:\Windows\System32\drivers\kltdi.sys [2012-6-8 54368]
R1 kneps;kneps;C:\Windows\System32\drivers\kneps.sys [2012-8-13 178448]
R2 AVP;Kaspersky Anti-Virus Service;C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\avp.exe [2012-8-17 356376]
R2 MBAMScheduler;MBAMScheduler;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2013-3-16 418376]
R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2013-3-16 701512]
R3 klkbdflt;Kaspersky Lab KLKBDFLT;C:\Windows\System32\drivers\klkbdflt.sys [2012-5-25 29016]
R3 klmouflt;Kaspersky Lab KLMOUFLT;C:\Windows\System32\drivers\klmouflt.sys [2012-7-25 29528]
R3 MBAMProtector;MBAMProtector;C:\Windows\System32\drivers\mbam.sys [2013-3-16 25928]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2011-6-10 539240]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S3 DrvAgent64;DrvAgent64;C:\Windows\SysWOW64\drivers\DrvAgent64.SYS [2013-3-23 21712]
S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;C:\Windows\System32\drivers\rdpvideominiport.sys [2013-3-17 19456]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2013-3-17 57856]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2013-3-16 1255736]
.
=============== Created Last 30 ================
.
2013-06-24 22:35:12 -------- d-----w- C:\Program Files (x86)\Mozilla Maintenance Service
2013-06-24 04:07:50 -------- d-----w- C:\Program Files (x86)\PrivaZer
2013-06-12 04:59:07 -------- d-----w- C:\Users\TF\AppData\Local\Microsoft Games
2013-06-12 03:48:33 2706432 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2013-06-12 03:39:18 30720 ----a-w- C:\Windows\System32\cryptdlg.dll
2013-06-12 03:39:18 24576 ----a-w- C:\Windows\SysWow64\cryptdlg.dll
2013-06-12 03:39:15 1910632 ----a-w- C:\Windows\System32\drivers\tcpip.sys
2013-06-12 03:39:13 1192448 ----a-w- C:\Windows\System32\certutil.exe
2013-06-12 03:39:12 903168 ----a-w- C:\Windows\SysWow64\certutil.exe
2013-06-12 03:39:12 52224 ----a-w- C:\Windows\System32\certenc.dll
2013-06-12 03:39:12 43008 ----a-w- C:\Windows\SysWow64\certenc.dll
2013-06-12 03:39:12 184320 ----a-w- C:\Windows\System32\cryptsvc.dll
2013-06-12 03:39:12 1464320 ----a-w- C:\Windows\System32\crypt32.dll
2013-06-12 03:39:12 140288 ----a-w- C:\Windows\SysWow64\cryptsvc.dll
2013-06-12 03:39:12 139776 ----a-w- C:\Windows\System32\cryptnet.dll
2013-06-12 03:39:12 1160192 ----a-w- C:\Windows\SysWow64\crypt32.dll
2013-06-12 03:39:12 103936 ----a-w- C:\Windows\SysWow64\cryptnet.dll
2013-06-12 03:38:53 751104 ----a-w- C:\Windows\System32\win32spl.dll
2013-06-12 03:38:53 492544 ----a-w- C:\Windows\SysWow64\win32spl.dll
2013-06-12 03:38:53 1887232 ----a-w- C:\Windows\System32\d3d11.dll
2013-06-12 03:38:53 1505280 ----a-w- C:\Windows\SysWow64\d3d11.dll
2013-06-12 03:38:52 1424384 ----a-w- C:\Windows\System32\WindowsCodecs.dll
2013-06-12 03:38:52 1230336 ----a-w- C:\Windows\SysWow64\WindowsCodecs.dll
.
==================== Find3M  ====================
.
2013-06-19 16:14:08 54368 ----a-w- C:\Windows\System32\drivers\kltdi.sys
2013-06-12 17:25:32 71048 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2013-06-12 17:25:32 692104 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2013-06-08 12:28:46 2706432 ----a-w- C:\Windows\System32\mshtml.tlb
2013-05-17 01:25:57 1767936 ----a-w- C:\Windows\SysWow64\wininet.dll
2013-05-17 01:25:27 2877440 ----a-w- C:\Windows\SysWow64\jscript9.dll
2013-05-17 01:25:26 61440 ----a-w- C:\Windows\SysWow64\iesetup.dll
2013-05-17 01:25:26 109056 ----a-w- C:\Windows\SysWow64\iesysprep.dll
2013-05-17 00:59:03 2241024 ----a-w- C:\Windows\System32\wininet.dll
2013-05-17 00:58:10 3958784 ----a-w- C:\Windows\System32\jscript9.dll
2013-05-17 00:58:08 67072 ----a-w- C:\Windows\System32\iesetup.dll
2013-05-17 00:58:08 136704 ----a-w- C:\Windows\System32\iesysprep.dll
2013-05-14 12:23:25 89600 ----a-w- C:\Windows\System32\RegisterIEPKEYs.exe
2013-05-14 08:40:13 71680 ----a-w- C:\Windows\SysWow64\RegisterIEPKEYs.exe
2013-04-24 14:09:07 178448 ----a-w- C:\Windows\System32\drivers\kneps.sys
2013-04-24 14:09:05 90208 ----a-w- C:\Windows\System32\drivers\klflt.sys
2013-04-13 05:49:23 135168 ----a-w- C:\Windows\apppatch\AppPatch64\AcXtrnal.dll
2013-04-13 05:49:19 350208 ----a-w- C:\Windows\apppatch\AppPatch64\AcLayers.dll
2013-04-13 05:49:19 308736 ----a-w- C:\Windows\apppatch\AppPatch64\AcGenral.dll
2013-04-13 05:49:19 111104 ----a-w- C:\Windows\apppatch\AppPatch64\acspecfc.dll
2013-04-13 04:45:16 474624 ----a-w- C:\Windows\apppatch\AcSpecfc.dll
2013-04-13 04:45:15 2176512 ----a-w- C:\Windows\apppatch\AcGenral.dll
2013-04-12 14:45:08 1656680 ----a-w- C:\Windows\System32\drivers\ntfs.sys
2013-04-10 06:01:54 265064 ----a-w- C:\Windows\System32\drivers\dxgmms1.sys
2013-04-10 06:01:53 983400 ----a-w- C:\Windows\System32\drivers\dxgkrnl.sys
2013-04-10 03:30:50 3153920 ----a-w- C:\Windows\System32\win32k.sys
.
============= FINISH: 10:18:26.18 ===============
 

 



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#2 Onward

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Posted 04 July 2013 - 10:50 AM

Also ran Adwcleaner...

 

# AdwCleaner v2.304 - Logfile created 07/04/2013 at 01:13:39
# Updated 03/07/2013 by Xplode
# Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)
# User : TF - TF-PC
# Boot Mode : Normal
# Running from : C:\Users\TF\Downloads\adwcleaner.exe
# Option [Search]

***** [Services] *****

***** [Files / Folders] *****

***** [Registry] *****

***** [Internet Browsers] *****

-\\ Internet Explorer v10.0.9200.16611

[OK] Registry is clean.

-\\ Mozilla Firefox v23.0 (en-US)

File : C:\Users\TF\AppData\Roaming\Mozilla\Firefox\Profiles\994g2c2n.default\prefs.js

[OK] File is clean.

*************************

AdwCleaner[R1].txt - [658 octets] - [04/07/2013 01:13:39]

########## EOF - C:\AdwCleaner[R1].txt - [717 octets] ##########



#3 Onward

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Posted 04 July 2013 - 10:51 AM

Then ran JRT.

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 4.9.4 (05.06.2013:1)
OS: Windows 7 Home Premium x64
Ran by TF on Thu 07/04/2013 at 10:48:49.42
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

~~~ Services

 

~~~ Registry Values

 

~~~ Registry Keys

 

~~~ Files

 

~~~ Folders

 

~~~ FireFox

Emptied folder: C:\Users\TF\AppData\Roaming\mozilla\firefox\profiles\994g2c2n.default\minidumps [7 files]

 

~~~ Event Viewer Logs were cleared

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Thu 07/04/2013 at 10:51:51.01
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

What should I do next?



#4 nasdaq

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Posted 07 July 2013 - 09:30 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps.
===


Your DDS log is clean.

Avp.exe is related to Kaspersky Internet Security suite.

C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\avp.exe

Can you get MBAM to ignore or accept this call out. Kaspersky is probably trying to update the files.

Edited by nasdaq, 07 July 2013 - 09:31 AM.


#5 Onward

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Posted 07 July 2013 - 07:34 PM

Hi, nasdaq, thanks for the welcome and help. I knew that the Avp.exe was Kaspersky. I do have and have had MBAM set to ignore Kaspersky Internet Security. Over the past 3 and half days I haven't had MBAM block that IP address or any other since I ran DDS, Adwcleaner and JRT.

5 or 6 months ago before I installed KIS, MBAM blocked a call out to another IP Address out of Latvia and I did get help for that on the MB forum, after running a bunch of scanning programs as instructed, the call out stopped after Combofix was run. 


Edited by Onward, 07 July 2013 - 07:34 PM.


#6 nasdaq

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Posted 08 July 2013 - 06:51 AM

Are we good?

#7 Onward

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Posted 08 July 2013 - 03:48 PM

Are we good?

So far everything seems to be good, thanks.



#8 nasdaq

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Posted 09 July 2013 - 07:40 AM

To remove AdwCleaner.

Please double click on AdwCleaner.exe to run the tool.
Click on Uninstall.
Confirm with Yes.

If you decide to keep the AdwCleaner tool make sure to delete your version and download the latest before running it.

Delete the other tools we used.
You can Keep the DDS tool as most forum will ask to see a log before suggesting a fix.
===

Please consider using these ideas to help secure your computer. While there is no way to guarantee safety when you use a computer, these steps will make it much less likely that you will need to endure another infection. While we really like to help people, we would rather help you protect yourself so that you won't need that help in the future.

Please either enable Automatic Updates under Start -> Control Panel -> Automatic Updates or get into the habit of checking Windows Update regularly. They usually have security updates every month. You can set Windows to notify you of Updates so that you can choose, but only do this if you believe you are able to understand which ones are needed. This is a crucial security measure.

Having an effective antivirus is a must for everyone.
In addition to many excellent commercial products there are plenty of good free antivirus programs available. I can recommend:

If you are satisfied with your current protection programs you can ignore the instructions on Antivirus or Firewall listed below.In addition to an antivirus I recommend using a firewall. A software firewall is a software program that helps screen out hackers, viruses, and worms that try to reach your computer over the Internet. I can recommend one of the following free products:Please note: Many installer offer third-party downloads that are installed automatically when you do not uncheck certain checkboxes. While most of the time not being malicious you usually do not want these on your computer. Be careful during the installation process and you will avoid seeing tons of new unwanted toolbars in your favorite web browser.

Please consider installing and running some of the following programs; they are either free or have free versions of commercial programs:

Malwarebytes Anti-Malware (MBAM)
The free version of MBAM can be used to scan the system for traces of malware. Scanning your system regularly will make it harder for malware to reside on your system.
A tutorial on using MBAM can be found here.
Please Note: Only the paid for version has real time capabilities.

SpywareBlaster
A tutorial on using SpywareBlaster to prevent malware from ever installing on your computer may be found here.

Please keep these programs up-to-date and run them whenever you suspect a problem to prevent malware problems. A number of programs have resident protection and it is a good idea to run the resident protection of one of each type of program to maintain protection. However, it is important to run only one resident program of each type since they can conflict and become less effective. That means only one antivirus, firewall and scanning anti-spyware program at a time. Passive protectors, like SpywareBlaster can be run with any of them.

Note that there are a lot of rogue programs out there that want to scare you into giving them your money and some malware actually claims to be security programs. If you get a popup for a security program that you did not install yourself, do NOT click on it and ask for help immediately. It is very important to run an antivirus and firewall, but you can't always rely on reviews and ads for information. Ask in a security forum that you trust if you are not sure. If you are unsure and looking for anti-spyware programs, you can find out if it is a rogue here:A similar category of programs is now called "scareware." Scareware programs are active infections that will pop-up on your computer and tell you that you are infected. If you look closely, it will usually have a name that looks like it might be legitimate, but it is NOT one of the programs you installed. It tells you to click and install it right away. If you click on any part of it, including the 'X' to close it, you may actually help it infect your computer further. Keeping protection updated and running resident protection can help prevent these infections. If it happens anyway, get offline as quickly as you can. Pull the internet connection cable or shut down the computer if you have to. Contact someone to help by using another computer if possible. These programs are also sometimes called 'rogues', but they are different than the older version of rogues mentioned above.

Please keep your programs up to date. This applies to Java, Adobe Flashplayer, Adobe Reader and your Internet Browsers in particular. Vulnerabilities in these programs are often exploited in order to install malware on your PC. Visiting a prepared web page suffices to infect your system.

In general Firefox, Opera and Google Chrome are considered to be more secure than Internet Explorer. In addition there are many useful addons that can protect you from possible risks:
  • WOT will warn you when you try to visit sites with poor reputation. The reputation is based on user ratings and is usually very accurate.
  • Script Blocker can help blocking many attempts to infect your system via malicious websites by only allowing scripts at sites you trust.
  • NoScript is a popular Firefox addon,
  • ScriptNo a popular Google Chrome addon.
For much more useful information, please also read Tony Klein's excellent article: How did I get infected in the first place

Hopefully these steps will help to keep you error free. If you run into more difficulty, we will certainly do what we can to help.
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#9 nasdaq

nasdaq

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Posted 09 July 2013 - 07:40 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.




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