EDIT - Please click on Follow this Topic at the top Right side now -
Can we gather a bit of information first.
Download Security Check by Screen317 from HERE
* Save it to your Desktop.
* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.
Note: If a security program requests permission to access the Internet, allow it to do so.
Please download MiniToolBox, Save it to your desktop and run it.
Close any Firefox browsers you may have open
Checkmark the following boxes:
•Report IE Proxy Settings
•Reset IE Proxy Settings
•Report FF Proxy Settings
•Reset FF Proxy Settings
•List content of Hosts
•List IP configuration
•List last 10 Event Viewer log
•List Installed Programs
•List Users, Partitions and Memory size.
•List Minidump Files
Click Go and copy / paste the result (Result.txt).
Please download AdwCleaner by Xplode onto your desktop.
*You may need to disable your Antivirus while this program runs
*Close all open programs and internet browsers.
*Double click on adwcleaner.exe to run the tool.
*Click on Delete.
*Confirm each time with Ok.
* NOTE: Your computer will be rebooted automatically.
*A text file will open after the restart.
*Please post the contents of that logfile with your next reply.
*You can find the logfile at C:\AdwCleaner[S1].txt as well.
Please download Junkware Removal Tool by thisisu to your desktop
Shut down your protection software now to avoid potential conflicts.
Run the tool by double-clicking it.
If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
The tool will open and start scanning your system.
Please be patient as this can take a while to complete depending on your system's specifications.
On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
Post the contents of JRT.txt into your next message.
Be sure to enable your Antivirus now -
Thank You -
Edited by noknojon, 04 July 2013 - 06:55 AM.