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Malware? Can't Open Windows!


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#1 theyipper

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Posted 17 April 2006 - 03:49 PM

Hi folks:

Problem with Windows XP. Was somehow "infected" with something - problem started with multiple pop-ups from something called "Surf Sidekick". I deleted this off the computer - still got numerous pop-ups. went to a system restore to eliminate all the "new" stuff that popped up and thats where the real problem started. I now cannot get any Windows screen on the computer - only the screen saver. I tried "relaoding" Windows XP, only to get a Windows not responding error code. In addition, my CPU usage meter is at or nearly at 100% constantly. Any ideas on how to resolve?? At this point, I can't even access my anti-virus or adware blockers.
Thanks in advance!!

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#2 quietman7

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Posted 17 April 2006 - 05:01 PM

Have you tried to access Windows by booting in "SAFE MODE"? To do this restart your computer and keep pressing the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode". Once in Safe Mode, perform scans with your anti-virus and anti-spyware programs.

"How to Boot in "SAFE MODE" tutorial"
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