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Can't access folders, read-only and shows no data


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#1 jvdlcr125

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Posted 03 July 2013 - 07:46 PM

Somehow my Windows 7 PC stopped booting properly and when I access the drives via a bootable XP environment all files show that they are still there yet many of them how as a semi-opaque folder icon with a chain across the front. When I try to access the folders I get a message saying that "(file location) refers to a location that is unavailible". The folders also show that they contain no data (0kb). I made not changes to the operating system so I'm not sure what is going on. 

 



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#2 noknojon

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Posted 03 July 2013 - 11:14 PM

http://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/ Try Safe Mode to get started then see below -
Show Hidden Files and Folders in Windows Vista and Windows 7:
•Click on the Start  button and select Computer
•Press the Alt key on your keyboard and click on Tools
•Select Folder Options
•Click the View tab and make sure that Show hidden files and folders is selected under Hidden files and folders
•Next, uncheck the box next to Hide protected operating system files (Recommended)
•Then, uncheck the box next to Hide extensions for known filetypes
•Click Apply then click OK
Once that is done, you should be able to open Malwarebytes Anti-Malware and run a scan to remove the infections.
Reverse the above steps to set Windows to hide hidden and protected system files and folders.

(Thanks to exile360 for the script)

 

While the files are shown, Download Malwarebytes' Anti-Malware Free (aka MBAM)
* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.
Be sure to reboot the computer after you post the log.

 

Download SUPERAntiSpyware Free (aka SAS)
* Double-click SAS -setup.exe and follow the prompts to install the program.
* At the end, be sure to Check for Updates to be sure it is current
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.
Be sure to reboot the computer after you post the log.

 

Thank You -






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