Hi, all -
So my hard drive dropped dead a couple of months ago and I bought a new one. The old one was 500GB, and while looking at prices on WD notebook hard drives, the 750GB was pretty close in price, so I bought it.
After a full system restore from a disk image I had, I realized that I couldn't search for text in the body of my emails in MS Outlook 2010 the way I used to be able to. So the first thing I checked was the indexing Options. That window opened and said "Indexing is not running." The list of included and excluded locations was completely blank. So, I clicked on "Advanced" and hit the "Rebuild" button. A window popped up that said this might take some time to complete, but nothing actually changed or started running. Also in the Advanced tab for indexing were fields for "Current Location" and "New Location." Both of those were blank. So I clicked "Troubleshoot search and indexing," but "A problem is preventing the troubleshooter from starting."
Then I realized that whereas I used to be able to type a file name into the Start Menu "Search programs and files" field and have it come up, this no longer worked. Once it couldn't find the file, I clicked on "See More Results," and instead of the usual search window opening, the window seemed to disappear AS it was opening, if that makes sense. It looked like a crash.
So I went all over the internet looking for solutions. I found loads of suggestions, but none that worked. Here's what I tried so far:
1. First I was told to go to the registry location "HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Windows Search" But that path does not appear at all in my registry, which in itself seems like a major problem.
2. Then I went to Control Panel > Programs > Turn Windows Features On or Off. Windows Search was checked. I unchecked it, rebooted, then rechecked it, and rebooted again. Still no luck.
3. I used the "fixit" tool here: http://support.microsoft.com/mats/windows_search/en-us But all it did was detect the problems, "Reset Search" three times, and then said it couldn't fix the problems. Thanks, Microsoft.
4. I did the "sfc /scannow" as described on a page another user directed me to. It scanned and returned the message: "Windows Resource Protection found corrupt files but was unable to fix some of them.
I viewed the CBS.log file, but could find no match for "corrupt" or "unable" or "cannot," etc.
5. This came CLOSEST to solving the issue: Another user said, "I finally was able to solve this problem. I found the answer on another forum and it solved the problem as well. The error was caused by the Intel Rapid Storage Technology program that comes with my Toshiba laptop. I guess the old driver didn't like the new 640gb hard drive I installed. Maybe it was only designed for up to 500gb (this is my old hard drive size that worked fine). The Intel Rapid Storage Technology program was shown in the taskbar notifications with a yellow exclamation point."
However, I don't have that Intel utility, or even one that seems similar, on my computer, and I couldn't find any "yellow exclamation points" on any other piece of software, or any entry in the device manager, that could be causing the problem.
What I am getting from that is that Windows 7 is particularly obnoxious when it comes to installing new hard drives -- that for some reason, other software/utilities preloaded in the original factory settings, even ones that don't seem like they would have anything to do with Windows Search, screws it right up.
Now, I know many users won't see why I need the index... it takes up space and speed... and I don't. What I DO want to do is be able to search for files easily from my start menu and for text within emails in MS Outlook.
Can anyone help? (Please excuse my long-windedness; I just want to be thorough so people don't waste their own time suggesting things I've already tried.)