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Dell Inspiron n7110 running w7 won't boot.... help


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#1 skayemmons

skayemmons

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Posted 02 July 2013 - 01:31 PM

I am trying to help a friend he said that he went to log on to facebook and then it just rebooted and comes to the boot menu. Any option selected brings you back to boot menu. He swears that he didn't download anything new just updated Java. I can't even f8 to safe mode. it is like there is no boot files.



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#2 RajathAtDell

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Posted 03 July 2013 - 03:03 AM

Hi skayemmons,
 

I suggest you to run the hardware diagnostics and check if all the hardware components are working properly by following the steps provided in the link below:
http://www.dell.com/support/troubleshooting/us/en/19/KCS/KcsArticles/ArticleView?c=us&l=en&s=dhs&docid=266787&dgc=SM&cid=260354&lid=4804122
 

Please let me know the test results.


Thanks and Regards,
Rajath N
#iworkfordell





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