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Issues with printer reading my hard drive

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#1 Ellen S.

Ellen S.

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Posted 01 July 2013 - 10:50 PM

I sell Tupperware and we receive sales flyers which we can print.  I like to print them & then scan them into a jpeg so that I can use either on Facebook or in the body of an email to my customer base.  Well, Saturday, I scanned this weeks flyers in to convert, but I keep getting an error message on my computer screen:


The photos you are saving can not be written to disk.  Check your free hard drive space & write permissions for where you are saving your photos & try again.


I went through my Tupperware Folder of pictures & saved the ones I wanted to a CD and deleted the rest that were in that particular folder.  Then I went to my computer to check the Hard Drive space & I have 3/4 of my hard drive free Free space: .52.4GB out of 71.0 GB


I don't understand why I'm receiving this error message if I have so much free space on my hard drive. I've run MB and nothing came up.


What can I do to fix this?


Thank you in advance 



I'm running Windows XP Home Edition 2002 Service Pack 2; & I use Chrome 26 as my browser.

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#2 .X.


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Posted 01 July 2013 - 11:29 PM

Why are you not running SP3 and the 100 or so updates after that?

#3 Platypus


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Posted 02 July 2013 - 01:08 AM

The commonest cause for an error such as this is for the destination folder in the scanner driver for saving files, having become changed to a destination that the account being used doesn't have permission to use. Confirm that the destination folder in the save dialog isn't pointing somewhere different to the usual image folder.


As .X. has noted, running so far behind on security updates could make your system vulnerable to having some type of exploit interfering with the operation of the system.


Also, printing then scanning seems an awkward and low quality way to get images, any reason not to just convert them directly to jpg? I guess you're working from a PDF document? Even a screenshot (Prtsc key then paste into any graphics program) will deliver a crisp image suitable for Facebook or email, takes about 10 seconds.

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