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Various problems with my system.


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#1 Dardiolai

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Posted 01 July 2013 - 09:00 PM

Greetings all!
Sorry if I express difficult, English is not my native language (I'm from Romania).
I have problems with my computer. For example, when Windows XP has performed a shutdown. Instead of stopping the system normally, the monitor was displayed this BSOD with error 0x00000050 with ntfs.sys as the source of the error (if I understood correctly, I'm not good with computers). I had to stop the system from the power button.
Also, I had errors related to video driver, I installed the Who Crashed program and I have at least 4 errors of this kind.
Since then, I have not turned on the system. Now I post from another system.
My question is whether these errors are serious or not.
My system is a Fujitsu Siemens Esprimo E5600 with 1GB of RAM, 80 GB hard drive, video card NVIDIA GeForce 7300 LE 256 MB, processor AMD Sempron 3000+.
The operating system is Windows XP SP3 Home Edition 32-bit. I do not use antivirus at all, because I use the system only for old games that I like.
That's why I ask here about these errors, if they can signify hardware problems.

I was not interested in the security of the system, but only if it works (and my games runs fine).
Like I said, I'm not good at computers, and thank you all for any advice/help.

 

 



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#2 TsVk!

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Posted 01 July 2013 - 09:35 PM

This appears as a page fault in your hard drive... It might be bad, it might be ok, it might mean the hard drive is dying or you might be able to fix it by...

 

DOS commands. (windows button+r, type cmd and enter to get dos box)

 

1.  sfc /scannow

2.  chkdsk /r

 

Probably the first one will fix it, if it doesn't the second will check and try to fix bad sectors on the hard disk...



#3 hamluis

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Posted 02 July 2013 - 04:44 AM

FWIW:  As long as you have no connection to the Internet on that system...then you can make a case not to be overly concerned about security/mlaware.

 

But...the Internet is not the only possible vector for system infection...it merely happens to be the largest, most easily accessible means of such in today's world.

 

Louis



#4 Dardiolai

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Posted 02 July 2013 - 06:13 AM

@TsVk!: Sorry, I do not understand what to do. Can you be more specific?
@hamluis: the system is connected to the Internet, some games need this.
But I did not care malware, because I only use the system for gaming. I do serious business on another system with Windows 7 and antivirus.
Today I started the system and it booted. I installed BlueScreenView and this is the report:

==================================================
Dump File         : Mini063013-01.dmp
Crash Time        : 30-Jun-13 23:00:31
Bug Check String  : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code    : 0x1000008e
Parameter 1       : 0xc0000005
Parameter 2       : 0xbd0ba258
Parameter 3       : 0xae5489c0
Parameter 4       : 0x00000000
Caused By Driver  : nv4_disp.dll
Caused By Address : nv4_disp.dll+a8258
File Description  : NVIDIA Windows XP Display driver, Version 307.83
Product Name      : NVIDIA Windows XP Display driver, Version 307.83
Company           : NVIDIA Corporation
File Version      : 6.14.13.0783
Processor         : 32-bit
Crash Address     : nv4_disp.dll+a8258
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\WINDOWS\Minidump\Mini063013-01.dmp
Processors Count  : 1
Major Version     : 15
Minor Version     : 2600
Dump File Size    : 90,112
Dump File Time    : 30-Jun-13 23:01:03
==================================================

==================================================
Dump File         : Mini062213-01.dmp
Crash Time        : 22-Jun-13 15:28:11
Bug Check String  : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code    : 0x1000008e
Parameter 1       : 0xc0000005
Parameter 2       : 0xbd0ba258
Parameter 3       : 0xb77d79c0
Parameter 4       : 0x00000000
Caused By Driver  : nv4_disp.dll
Caused By Address : nv4_disp.dll+a8258
File Description  : NVIDIA Windows XP Display driver, Version 307.83
Product Name      : NVIDIA Windows XP Display driver, Version 307.83
Company           : NVIDIA Corporation
File Version      : 6.14.13.0783
Processor         : 32-bit
Crash Address     : nv4_disp.dll+a8258
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\WINDOWS\Minidump\Mini062213-01.dmp
Processors Count  : 1
Major Version     : 15
Minor Version     : 2600
Dump File Size    : 90,112
Dump File Time    : 22-Jun-13 15:28:38
==================================================

==================================================
Dump File         : Mini062113-02.dmp
Crash Time        : 21-Jun-13 22:00:33
Bug Check String  : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code    : 0x1000008e
Parameter 1       : 0xc0000005
Parameter 2       : 0xbd0ba258
Parameter 3       : 0xb7a989c0
Parameter 4       : 0x00000000
Caused By Driver  : nv4_disp.dll
Caused By Address : nv4_disp.dll+a8258
File Description  : NVIDIA Windows XP Display driver, Version 307.83
Product Name      : NVIDIA Windows XP Display driver, Version 307.83
Company           : NVIDIA Corporation
File Version      : 6.14.13.0783
Processor         : 32-bit
Crash Address     : nv4_disp.dll+a8258
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\WINDOWS\Minidump\Mini062113-02.dmp
Processors Count  : 1
Major Version     : 15
Minor Version     : 2600
Dump File Size    : 90,112
Dump File Time    : 21-Jun-13 22:02:15
==================================================

==================================================
Dump File         : Mini062113-01.dmp
Crash Time        : 21-Jun-13 00:47:02
Bug Check String  : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code    : 0x1000008e
Parameter 1       : 0xc0000005
Parameter 2       : 0xbf824357
Parameter 3       : 0xb7a08c14
Parameter 4       : 0x00000000
Caused By Driver  : win32k.sys
Caused By Address : win32k.sys+24357
File Description  : Multi-User Win32 Driver
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 5.1.2600.6379 (xpsp_sp3_qfe.130410-0419)
Processor         : 32-bit
Crash Address     : win32k.sys+24357
Stack Address 1   : win32k.sys+2715a
Stack Address 2   : win32k.sys+283db
Stack Address 3   : ntoskrnl.exe+66854
Computer Name     : 
Full Path         : C:\WINDOWS\Minidump\Mini062113-01.dmp
Processors Count  : 1
Major Version     : 15
Minor Version     : 2600
Dump File Size    : 90,112
Dump File Time    : 21-Jun-13 00:47:45
==================================================


I have noticed that errors occur more often when playing Neverwinter Nights 2. I understand that this game is resource hog, but I play at 1024x768 resolution with graphics settings at minimum.
Most of the errors are on the video driver, as shown in the report.
Any tips?

 



#5 hamluis

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Posted 02 July 2013 - 08:17 AM

My point was...malware makes the system dysfunctional, whatever you use it for.  IMO, that makes it worthwhile to be concerned about malware...unless your approach to solving system problems consists of doing clean installs or restorations to factory defaults when problems occur due to malware.  Malware is a concern to all of us...only because it can prevent the system from allowing us to do whatever it is that we do on our systems.

 

You first STOP error...I can't interpret and say what caused it, but your others look like damaged graphics drivers.  I would uninstall the nVidia graphics drivers currently installed, using Device Manager, then reinstall same from either Drivers CD or download obtained from Fujitsu website.

 

Louis



#6 InadequateInfirmity

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Posted 03 July 2013 - 08:55 PM

Please provide the following info in your next reply.
 
Please Attach the two logs.
 
Please download MINITOOLBOX and run it.
 
Checkmark following boxes:
 
Flush DNS
Report IE Proxy Settings
Report FF Proxy Settings
Reset Ie proxy Settins
Reset FF proxy settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List Devices (problems only)
 
 
 
Click Go and post the result. 
 
 
 
 
Download Autoruns and Autorunsc
 Unzip it to your desktop and then double click autoruns.exe After the scan is finished then click on File>>>>>>>>>>>Save The default name will be autoruns.arn make sure to save it as Autoruns.txt under the file type option. in other words make sure it is a .txt file instead of .arn Attach the text in your next reply
 
Please upload your dump files as well I need to see the actual dump instructions below.


#7 dc3

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Posted 05 July 2013 - 09:17 AM

When you go to uninstall the Nvidia drivers you will need to uninstall the Graphics driver last, this is very important.

 

Download the new drivers, but don't install them until after you have uninstalled the old ones.

 

In the process of uninstalling the drivers the computer will restart or require to be restarted between several drivers.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#8 Dardiolai

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Posted 08 July 2013 - 11:55 AM

The problems seem solved. I ran CCleaner, I defragmented the disk and I reinstalled the Nvidia drivers.
Since then, the system works well. I'll keep you posted if anything else comes up.
Thank you for your help.



#9 Dardiolai

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Posted 11 July 2013 - 04:18 AM

Well, I am in trouble again with the system. Yesterday I got a BSOD when surfing the Internet. I have attached a few files, including minidump compressed.

I hope it is possible to solve.

 

 

 

Attached Files



#10 Anshad Edavana

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Posted 11 July 2013 - 07:56 AM

Hi

 

The dump you posted shows page fault error which blames pool corruption as the cause.

BugCheck 10000050, {c73f0202, 0, 805447b2, 0}


Could not read faulting driver name
Probably caused by : Pool_Corruption ( nt!ExDeferredFreePool+ac )

Followup: Pool_corruption

Some unknown driver is corrupting the pool ( a kernel mode area in memory ). Please do the following steps to identify the offending driver.

 

:step1: Open Control Panel --> Add-Remove Programs and uninstall the following items.

 

SiS VGA Utilities
SiSAGP driver (Version: 1.22)

 

They are no longer needed.

 

:step2: Uninstall Daemon tools completely until the issue is resolved.

 

Kernel mode drivers came with this program is known to crash Windows. Please uninstall it at least for testing. 

 

:step3: You are still using the older version of Nvidia driver. Uninstall it in the following order.

 

     NVIDIA Update 

     

     NVIDIA nView

 

     NVIDIA Control Panel

 

     .... 

 

     NVIDIA Graphics Driver (This should be the last item to uninstall )

 

Now download and install the latest version from the below link.

 

http://www.nvidia.in/Download/index.aspx?lang=en-in

 

While installing, choose custom (advanced install ) and remove tick mark of all items expect Nvidia Display driver and Physx.

 

:step4: Update DirectX

 

http://www.microsoft.com/en-in/download/details.aspx?id=35

 

 

Check how the system works after the above steps. If the BSOD still occurs, upload at least two new dumps for analysis. We may need to use advanced tools like verifier depending on the outcome.

 

Please don't use the CCleaner until the issue is resolved. It will automatically wipes the crash dumps stored inside the minidump folder.



#11 Dardiolai

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Posted 11 July 2013 - 04:29 PM

@Anshad Edavana: I have now uninstalled the programs you listed. But I kept the Nvidia driver. The reason is simple: it seems that this is the latest version of the driver that supports my graphics card.
Recall that I have an old video card, Geforce 7300.
I have already installed DirectX 9.0c before, because it was requested by NWN2.
So far I have not received any BSOD, but I have to mention that it appears random. Need to pass time.
I also installed the updates that have recently appeared in Windows Update, you think this helps?

Thank you very much for your help. If you have any other suggestions, they would be welcome.

 



#12 Anshad Edavana

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Posted 11 July 2013 - 11:10 PM

Hi

 

Let us run the system for a while and check how it works. If it crashes again, upload the new dumps which reflect the changes.

 

Also stay away form optional updates for now. Install only the required updates. 






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