A buddy had a few issues and a very slow system, alos it would open multiple instaces of the same pages in Firefox it passed Mbam, SAS and MSE. He would get an occasional pop up about an Hkey having to close, in event viewer it showed a Microsoft fax issue though he never used it. The long and the short after fooling with it for a couple of hours we decided to use the factory restore, we had two options destructive or non destuctive. Needless to say we tried non destructive which gave us a back up. Machine is running great with no issues! Now our dilema is figuring out what we need to do to get the back up running. The restore did away with quite a few third party software and a couple of his main program, my thinking is he needs to load the missing stuff then try to apply the backup. I am not familiar with Gateway so I need some guidance.
Edited by OldPhil, 01 July 2013 - 06:04 PM.