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Infected with PCeU ukask/paysafe ransomware, cannot access safe mode


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28 replies to this topic

#1 G-ManUK

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Posted 01 July 2013 - 05:24 PM

Good day to everyone, especially those lovely people at BleepingComputer.com.

 

Tonight (Monday 1st July 2013) around 22:30pm my monitor went blank and was then replaced by a full screen message stating that it was the United Kingdom Police (Cheshire Police Authority), with a pic of the Metropolitan Police top man Bernard Hogg-whathisname.  It told me to cough up £100, payable by ukash or paysafe only.

 

Obviously it's a ransomware scam, and it's not the first one that I've had on my PC. You guys very kindly helped me get rid of my last one (Live Platinum Security virus).

 

I'm running Windows Vista, with Malaware (trial version) and Pandasoft AV software.  So much for Pandasoft....

 

One major problem that I have however...  I cannot create any DDS logs or download anything.  As soon as I log into my PC, the ransomware automatically kicks in, locking me out of my computer.

I've tried booting it into safe mode, both with and without networking, and all what happens is that  as soon as I log in, the PC instantly goes into restart mode.  This virus is an evil little bugger, I'll tell you!

 

As I work a 12-hour shift, I won't be able to reply or do much until late in the evening (UK time).

 

Thanking you in advance with helping me kill this nasty virus off my PC.

 

 

Best regards,

 

Graham



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#2 gringo_pr

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Posted 01 July 2013 - 09:48 PM


Hello Graham

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.

For x32 (x86) bit systems download Farbar Recovery Scan Tool and save it to a flash drive.

For x64 bit systems download Farbar Recovery Scan Tool x64 and save it to a flash drive.

How to tell > 32 or 64 bit

Plug the flashdrive into the infected PC.

Enter System Recovery Options.

To enter System Recovery Options from the Advanced Boot Options:
  • Restart the computer.
  • As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
  • Use the arrow keys to select the Repair your computer menu item.
  • Select US as the keyboard language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account an click Next.
To enter System Recovery Options by using Windows installation disc:
  • Insert the installation disc.
  • Restart your computer.
  • If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
  • Click Repair your computer.
  • Select US as the keyboard language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account and click Next.
On the System Recovery Options menu you will get the following options:

    • Startup Repair
      System Restore
      Windows Complete PC Restore
      Windows Memory Diagnostic Tool
      Command Prompt
  • Select Command Prompt
  • In the command window type in notepad and press Enter.
  • The notepad opens. Under File menu select Open.
  • Select "Computer" and find your flash drive letter and close the notepad.
  • In the command window type e:\frst64.exe or e:\frst.exe and press Enter
    Note: Replace letter e with the drive letter of your flash drive.
  • The tool will start to run.
  • When the tool opens click Yes to disclaimer.
  • First Press the Scan button.
  • It will make a log (FRST.txt)
I want you to poste the FRST.txt report into your reply to me

Gringo
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My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#3 G-ManUK

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Posted 02 July 2013 - 05:28 PM

Hi Gringo,

 

Thanks for getting back to me so quickly.  Apologies for not replying sooner, but due to work commitments, I cannot get to my PC much before 21:00 GMT.

I have followed your instructions and downloaded the 32-bit Farbar Recovery Scan Tool onto a flash drive, and plugged it into my PC.

 

 

However,  I am having problems trying to enter system recovery options.  Namely, the option isn't appearing at all on my PC.

 

 

When attempting to enter System Recovery Options from the Advanced Boot Options, I tapped F8 after the BIOS had loaded, and I got the following on my screen (what the screen is displaying is typed verbatim in red):

 

Choose an operating system to start, or press TAB to select a tool:

(Use the arrow keys to highlight your choice, then press ENTER.)

 

(The only OS listed is Microsoft Windows Vista).

 

To specify an advanced option for this choice, press F8.

 

Tools: Windows Memory Diagnostic

 

 

If I press F8, the following menu appears (what the screen is displaying is typed verbatim in red):

 

Advanced Boot Options

 

Choose Advanced Options for: Microsoft Windows Vista

(Use the arrow keys to highlight your choice.)

 

Safe Mode

Safe Mode with Networking

Safe Mode with Command Prompt

 

Enable Boot Logging

Enable low-resolution video (640 x 480)

Last Known Good Configuration (advanced)

Directory Services Restore Mode

Debugging Mode

Disable automatic restart on system failure

Disable Driver Signature Enforcement

 

Start Windows Normally

 

Description: (Describes what each option does)

 

Nowhere does it display Repair Your Computer menu item.

 

 

So I dug out my Windows Installation CD (32-Bit OEM version), and followed your instructions to boot up using that.  After changing the BIOS to start up from CDROM, saving and then exiting the BIOS, it then came up with the following message:

 

DISK BOOT FAILURE.  INSERT SYSTEM DISK AND PRESS ENTER.

 

At no point did I ever see an option to click "Repair Your Computer".

 

 

I did see an option in the BIOS to boot up using the USB Flashdrive, but no, I did not choose that option as that was not part of your instructions.

 

 

I am puzzled as to what to do next.  Looks like this virus is going to be a really evil S.O.B. to get rid of...

 

 

Many thanks and best regards,

 

Graham



#4 gringo_pr

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Posted 02 July 2013 - 08:54 PM

Hello

Lets try this and see if it will work.

Download the following three programmes to your desktop :


1. WiNTBootIc
2. Windows Vista RC
3. Farbar Recovery Scan Tool

Extract wintoboot to your desktop
Insert a USB drive of at least 1GB
Run Wintoboot

wintoboot.JPG

Drag and drop the Windows Vista ISO to the programme in the space indicated
Tick the Format box and accept the warnings
Press Do It

You will see it progressing



It will let you know when it is done
Then copy FRST to the same USB


Insert the USB into the sick computer and start the computer. First ensuring that the system is set to boot from USB
Note: If you are not sure how to do that follow the instructions Here


When you reboot you will see this.
Click repair my computer
Select your operating system
Select Command prompt

At the command prompt type the following :

notepad and press Enter.
The notepad opens. Under File menu select Open.
Select "Computer" and find your flash drive letter and close the notepad.
In the command window type e:\frst.exe and press Enter
Note: Replace letter e with the drive letter of your flash drive.
The tool will start to run.
When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) on the flash drive. Please copy and paste it to your reply.

Edited by gringo_pr, 02 July 2013 - 08:56 PM.

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If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



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#5 G-ManUK

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Posted 03 July 2013 - 01:50 AM

Hi Gringo,

Thanks for the instructions, I'll follow those tonight when I get home from work.

Just two questions before I do anything.

1) I presume that I'm downloading all 3 programs to the desktop of the UNinfected PC, and then running WinNToBootic on that?
2) What do I do with the Windows Vista RC that I downloaded to the desktop of the uninfected PC? Do I add that to the USB stick, or shall I just leave it alone?

Many thanks & best regards,

Graham
(sent via my Android smartphone)

#6 gringo_pr

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Posted 03 July 2013 - 02:09 AM

It will install it to the usb and then boot the sick computer with the usb
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#7 G-ManUK

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Posted 03 July 2013 - 04:19 PM

Hi Gringo,

 

As instructed, I downloaded the programs, and ran Farbar Recovery Scan Tool on my infected PC.  Please find below the log file from FRST:

 

 

 

 

Scan result of Farbar Recovery Scan Tool (FRST) (x86) Version: 03-07-2013 02
Ran by SYSTEM on 03-07-2013 22:05:50
Running from I:\
Windows Vista ™ Home Premium (X86) OS Language: English(US)
Internet Explorer Version 9
Boot Mode: Recovery

The current controlset is ControlSet004
ATTENTION!:=====> FRST is updated to run from normal or Safe mode to produce a full FRST.txt log and Addition.txt log.

==================== Registry (Whitelisted) ==================

HKLM\...\Run: [RtHDVCpl] RtHDVCpl.exe [x]
HKLM\...\Run: [Ai Nap] "C:\Program Files\ASUS\Ai Suite\AiNap\AiNap.exe" [1426432 2007-09-06] ()
HKLM\...\Run: [CPU Power Monitor] "C:\Program Files\ASUS\Ai Suite\AiGear3\CpuPowerMonitor.exe" [626176 2007-10-16] ()
HKLM\...\Run: [Cpu Level Up help] C:\Program Files\ASUS\Ai Suite\CpuLevelUpHelp.exe [880640 2007-09-11] ()
HKLM\...\Run: [XboxStat] "C:\Program Files\Microsoft Xbox 360 Accessories\XboxStat.exe" silentrun [734264 2007-09-26] (Microsoft Corporation)
HKLM\...\Run: [VX1000] C:\Windows\vVX1000.exe [762736 2010-05-20] (Microsoft Corporation)
HKLM\...\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe" [249064 2010-10-29] (Sun Microsystems, Inc.)
HKLM\...\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [958576 2013-04-04] (Adobe Systems Incorporated)
HKLM\...\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [59280 2012-10-11] (Apple Inc.)
HKLM\...\Run: [EEventManager] "C:\Program Files\Epson Software\Event Manager\EEventManager.exe" [976320 2009-12-03] (SEIKO EPSON CORPORATION)
HKLM\...\Run: [LifeCam] "C:\Program Files\Microsoft LifeCam\LifeExp.exe" [119152 2010-05-20] (Microsoft Corporation)
HKLM\...\Run: [TkBellExe] "c:\program files\real\realplayer\Update\realsched.exe" -osboot [295072 2012-12-22] (RealNetworks, Inc.)
HKLM\...\Run: [DivXMediaServer] C:\Program Files\DivX\DivX Media Server\DivXMediaServer.exe [450560 2013-01-29] (DivX, LLC)
HKLM\...\Run: [DivXUpdate] "C:\Program Files\DivX\DivX Update\DivXUpdate.exe" /CHECKNOW [1263952 2013-02-12] ()
HKLM\...\Run: [APVXDWIN] "C:\Program Files\Panda Security\Panda Antivirus Pro 2013\APVXDWIN.EXE" /s [1038192 2012-12-12] (Panda Security, S.L.)
HKLM\...\Run: [SCANINICIO] "C:\Program Files\Panda Security\Panda Antivirus Pro 2013\Inicio.exe" [70432 2012-11-08] (Panda Security, S.L.)
HKLM\...\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime [421888 2013-04-30] (Apple Inc.)
HKLM\...\RunOnce: [B Register C:\Program Files\DivX\DivX Plus Web Player\ie\DivXHTML5\DivXHTML5.dll] "C:\Windows\system32\rundll32.exe" "C:\Program Files\DivX\DivX Plus Web Player\ie\DivXHTML5\DivXHTML5.dll",DllRegisterServer [194912 2013-02-06] (DivX, LLC)
Winlogon\Notify\avldr: avldr.dll (On-Access Anti-Malware Scanner Sync)
HKLM\...D6A79037F57F\InprocServer32: [Default-fastprox] fastprox.dll ATTENTION! ====> ZeroAccess
HKU\Graham\...\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe [ 2008-01-20] (Microsoft Corporation)
HKU\Graham\...\Run: [igndlm.exe] C:\Program Files\Download Manager\DLM.exe /windowsstart /startifwork [ 2009-05-14] (IGN Entertainment)
HKU\Graham\...\Run: [Steam] "C:\Program Files\Steam\steam.exe" -silent [ 2013-06-06] (Valve Corporation)
HKU\Graham\...\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background [ 2012-03-08] (Microsoft Corporation)
HKU\Graham\...\Run: [Google Update] "C:\Users\Graham\AppData\Local\Google\Update\GoogleUpdate.exe" /c [ 2011-10-19] (Google Inc.)
HKU\Graham\...\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /minimized /regrun [ 2013-04-19] (Skype Technologies S.A.)
HKU\Graham\...\Winlogon: [Shell] explorer.exe,C:\Users\Graham\AppData\Roaming\skype.dat <==== ATTENTION

========================== Services (Whitelisted) =================

S2 ABBYY.Licensing.FineReader.Sprint.9.0; C:\Program Files\Common Files\ABBYY\FineReaderSprint\9.00\Licensing\NetworkLicenseServer.exe [759048 2009-05-14] (ABBYY)
S2 ACDaemon; C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe [113152 2010-03-18] (ArcSoft Inc.)
S2 gupdate1c99a08809041f8; C:\Program Files\Google\Update\GoogleUpdate.exe [133104 2009-02-28] (Google Inc.)
S2 MBAMScheduler; C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe [418376 2013-04-04] (Malwarebytes Corporation)
S2 MBAMService; C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe [701512 2013-04-04] (Malwarebytes Corporation)
S2 Panda Software Controller; C:\Program Files\Panda Security\Panda Antivirus Pro 2013\PsCtrls.exe [177440 2012-11-19] (Panda Security, S.L.)
S2 PAVFNSVR; C:\Program Files\Panda Security\Panda Antivirus Pro 2013\PavFnSvr.exe [202016 2012-09-20] (Panda Security, S.L.)
S2 PavPrSrv; C:\Program Files\Common Files\Panda Security\PavShld\pavprsrv.exe [62768 2008-02-04] (Panda Security, S.L.)
S2 PAVSRV; C:\Program Files\Panda Security\Panda Antivirus Pro 2013\pavsrvx86.exe [313664 2011-04-13] (Panda Security, S.L.)
S2 PnkBstrA; C:\Windows\system32\PnkBstrA.exe [75136 2011-04-10] ()
S2 PSIMSVC; C:\Program Files\Panda Security\Panda Antivirus Pro 2013\PsImSvc.exe [108288 2008-06-19] (Panda Security S.L.)
S2 PskSvcRetail; C:\Program Files\Panda Security\Panda Antivirus Pro 2013\PskSvc.exe [28992 2010-08-16] (Panda Security, S.L.)
S2 RealNetworks Downloader Resolver Service; C:\Program Files\RealNetworks\RealDownloader\rndlresolversvc.exe [38608 2012-11-29] ()
S2 TPSrv; C:\Program Files\Panda Security\Panda Antivirus Pro 2013\TPSrv.exe [156960 2012-11-16] (Panda Security, S.L.)

==================== Drivers (Whitelisted) ====================

S3 Afc; C:\Windows\System32\drivers\Afc.sys [18688 2006-11-10] (Arcsoft, Inc.)
S2 AmFSM; C:\Windows\System32\DRIVERS\amm8660.sys [59656 2012-03-26] (Panda Security, S.L.)
S1 AsIO; C:\Windows\System32\drivers\AsIO.sys [12664 2006-10-18] ()
S3 MBAMProtector; C:\Windows\system32\drivers\mbam.sys [22856 2013-04-04] (Malwarebytes Corporation)
S3 MREMP50; C:\PROGRA~1\COMMON~1\Motive\MREMP50.SYS [21248 2009-09-14] (Printing Communications Assoc., Inc. (PCAUSA))
S3 MRESP50; C:\PROGRA~1\COMMON~1\Motive\MRESP50.SYS [20096 2009-09-14] (Printing Communications Assoc., Inc. (PCAUSA))
S3 MTsensor; C:\Windows\System32\DRIVERS\ASACPI.sys [7680 2006-10-17] ()
S0 pavboot; C:\Windows\System32\Drivers\pavboot.sys [26696 2010-06-22] (Panda Security, S.L.)
S2 PavProc; C:\Windows\system32\DRIVERS\PavProc.sys [164488 2012-05-08] (Panda Security, S.L.)
S3 RapportIaso; c:\programdata\trusteer\rapport\store\exts\rapportms\28896\rapportiaso.sys [21520 2011-08-07] (Trusteer Ltd.)
S1 ShldDrv; C:\Windows\System32\DRIVERS\ShlDrv51.sys [37448 2011-02-21] (Panda Security, S.L.)
S3 VX1000; C:\Windows\System32\DRIVERS\VX1000.sys [1961072 2010-05-20] (Microsoft Corporation)
S3 xusb21; C:\Windows\System32\DRIVERS\xusb21.sys [56448 2009-04-08] (Microsoft Corporation)
S3 AvFlt; \SystemRoot\system32\drivers\av5flt.sys [x]
S3 catchme; \??\C:\Users\Graham\AppData\Local\Temp\catchme.sys [x]
S3 IpInIp; system32\DRIVERS\ipinip.sys [x]
S3 MREMP50a64; \??\C:\PROGRA~1\COMMON~1\Motive\MREMP50a64.SYS [x]
S3 MREMPR5; \??\C:\PROGRA~1\COMMON~1\Motive\MREMPR5.SYS [x]
S3 MRENDIS5; \??\C:\PROGRA~1\COMMON~1\Motive\MRENDIS5.SYS [x]
S3 MRESP50a64; \??\C:\PROGRA~1\COMMON~1\Motive\MRESP50a64.SYS [x]
S3 NwlnkFlt; system32\DRIVERS\nwlnkflt.sys [x]
S3 NwlnkFwd; system32\DRIVERS\nwlnkfwd.sys [x]
S3 PavSRK.sys; \??\C:\Windows\system32\PavSRK.sys [x]
S3 PavTPK.sys; \??\C:\Windows\system32\PavTPK.sys [x]

==================== NetSvcs (Whitelisted) ===================

==================== One Month Created Files and Folders ========

2013-07-03 22:05 - 2013-07-03 22:05 - 00000000 ____D C:\FRST
2013-07-01 13:13 - 2013-07-02 14:11 - 00000004 ____A C:\Users\Graham\AppData\Roaming\skype.ini
2013-07-01 12:45 - 2013-07-01 12:45 - 00000000 ____D C:\Users\Graham\AppData\Local\{61D24687-A332-45CD-8042-8C8463C226EB}
2013-06-29 13:13 - 2013-06-29 13:14 - 00000000 ____D C:\Users\Graham\AppData\Local\{BDFBCDCC-D967-4AC3-85B9-6E903517248C}
2013-06-28 13:08 - 2013-06-28 13:08 - 00000000 ____D C:\Users\Graham\AppData\Local\{10B89FDC-BBF9-4FAF-9315-4246AA301527}
2013-06-27 13:40 - 2013-06-27 13:40 - 00000000 ____D C:\Users\Graham\AppData\Local\{9236869C-3A6B-488D-A883-57C75A838B62}
2013-06-26 16:16 - 2013-06-26 16:16 - 00000859 ____A C:\Users\Public\Desktop\VLC media player.lnk
2013-06-23 12:16 - 2013-06-23 12:16 - 00000000 ____D C:\Users\Graham\AppData\Local\{B5733D84-9EEA-490C-BE0F-01E8BFBADC00}
2013-06-20 12:07 - 2013-06-20 12:07 - 00000000 ____D C:\Users\Graham\AppData\Local\{05070D85-3735-45ED-A114-870EA9B59A76}
2013-06-17 12:28 - 2013-06-17 12:28 - 00000000 ____D C:\Users\Graham\AppData\Local\{6EAE5D7D-1BCB-48A6-9D59-FD9E10CDDEB4}
2013-06-16 06:46 - 2013-06-16 06:47 - 00000000 ____D C:\Users\Graham\AppData\Local\{677B909A-C0EC-4B37-8067-99084D282624}
2013-06-15 10:08 - 2013-06-15 10:08 - 00000000 ____D C:\Users\Graham\AppData\Local\{3A3D3B14-CAA7-4ACB-83DD-A4DC78BC58BA}
2013-06-15 08:28 - 2013-06-15 08:28 - 00000000 ____D C:\Users\Graham\AppData\Local\{40A036E0-D74B-49F9-8D4F-DA7EB7DCE3BD}
2013-06-12 17:03 - 2013-06-12 17:04 - 00000000 ____D C:\Users\Graham\AppData\Local\{C6463CEE-DAFA-4D27-856F-056FC54C6446}
2013-06-12 12:23 - 2013-05-16 15:08 - 12329984 ____A (Microsoft Corporation) C:\Windows\System32\mshtml.dll
2013-06-12 12:23 - 2013-05-16 14:49 - 09738752 ____A (Microsoft Corporation) C:\Windows\System32\ieframe.dll
2013-06-12 12:23 - 2013-05-16 14:39 - 01800704 ____A (Microsoft Corporation) C:\Windows\System32\jscript9.dll
2013-06-12 12:23 - 2013-05-16 14:28 - 01129472 ____A (Microsoft Corporation) C:\Windows\System32\wininet.dll
2013-06-12 12:23 - 2013-05-16 14:28 - 01104384 ____A (Microsoft Corporation) C:\Windows\System32\urlmon.dll
2013-06-12 12:23 - 2013-05-16 14:27 - 01427968 ____A (Microsoft Corporation) C:\Windows\System32\inetcpl.cpl
2013-06-12 12:23 - 2013-05-16 14:26 - 00231936 ____A (Microsoft Corporation) C:\Windows\System32\url.dll
2013-06-12 12:23 - 2013-05-16 14:23 - 00065024 ____A (Microsoft Corporation) C:\Windows\System32\jsproxy.dll
2013-06-12 12:23 - 2013-05-16 14:21 - 00717824 ____A (Microsoft Corporation) C:\Windows\System32\jscript.dll
2013-06-12 12:23 - 2013-05-16 14:21 - 00142848 ____A (Microsoft Corporation) C:\Windows\System32\ieUnatt.exe
2013-06-12 12:23 - 2013-05-16 14:20 - 00420864 ____A (Microsoft Corporation) C:\Windows\System32\vbscript.dll
2013-06-12 12:23 - 2013-05-16 14:19 - 00607744 ____A (Microsoft Corporation) C:\Windows\System32\msfeeds.dll
2013-06-12 12:23 - 2013-05-16 14:17 - 01796096 ____A (Microsoft Corporation) C:\Windows\System32\iertutil.dll
2013-06-12 12:23 - 2013-05-16 14:17 - 00073216 ____A (Microsoft Corporation) C:\Windows\System32\mshtmled.dll
2013-06-12 12:23 - 2013-05-16 14:16 - 02382848 ____A (Microsoft Corporation) C:\Windows\System32\mshtml.tlb
2013-06-12 12:23 - 2013-05-16 14:12 - 00176640 ____A (Microsoft Corporation) C:\Windows\System32\ieui.dll
2013-06-11 14:47 - 2013-05-07 20:37 - 00905576 ____A (Microsoft Corporation) C:\Windows\System32\Drivers\tcpip.sys
2013-06-11 14:47 - 2013-05-02 14:03 - 03603832 ____A (Microsoft Corporation) C:\Windows\System32\ntkrnlpa.exe
2013-06-11 14:47 - 2013-05-02 14:03 - 03551096 ____A (Microsoft Corporation) C:\Windows\System32\ntoskrnl.exe
2013-06-11 14:47 - 2013-05-01 20:04 - 00443904 ____A (Microsoft Corporation) C:\Windows\System32\win32spl.dll
2013-06-11 14:47 - 2013-05-01 20:03 - 00037376 ____A (Microsoft Corporation) C:\Windows\System32\printcom.dll
2013-06-11 14:47 - 2013-04-23 20:00 - 00985600 ____A (Microsoft Corporation) C:\Windows\System32\crypt32.dll
2013-06-11 14:47 - 2013-04-23 20:00 - 00133120 ____A (Microsoft Corporation) C:\Windows\System32\cryptsvc.dll
2013-06-11 14:47 - 2013-04-23 20:00 - 00098304 ____A (Microsoft Corporation) C:\Windows\System32\cryptnet.dll
2013-06-11 14:47 - 2013-04-23 20:00 - 00041984 ____A (Microsoft Corporation) C:\Windows\System32\certenc.dll
2013-06-11 14:47 - 2013-04-23 17:46 - 00812544 ____A (Microsoft Corporation) C:\Windows\System32\certutil.exe
2013-06-11 14:47 - 2013-04-17 04:30 - 00024576 ____A (Microsoft Corporation) C:\Windows\System32\cryptdlg.dll
2013-06-11 13:07 - 2013-06-11 13:07 - 00000000 ____D C:\Users\Graham\AppData\Local\{66E1197C-1401-4DFD-8D18-A0AFF3EA4DD0}
2013-06-10 13:24 - 2013-06-10 13:25 - 00000000 ____D C:\Users\Graham\AppData\Local\{F321C18C-5B89-479D-BC07-2DD6CC349353}
2013-06-09 02:51 - 2013-06-09 02:51 - 00000000 ____D C:\Users\Graham\AppData\Local\{D58CE8B0-B1FE-4FE2-BCD8-D429EF293B9C}
2013-06-05 13:39 - 2013-06-05 13:40 - 00000000 ____D C:\Users\Graham\AppData\Local\{1162F6DD-47F0-4B2B-B149-7CFFF4742247}
2013-06-04 13:06 - 2013-06-04 13:06 - 00000000 ____D C:\Users\Graham\AppData\Local\{9BC716A8-C07D-4B15-8D65-B47C55B27514}
2013-06-03 12:34 - 2013-06-03 12:34 - 00000000 ____D C:\Users\Graham\AppData\Local\{F0992CDC-B77A-4811-AC06-3301199576D2}

==================== One Month Modified Files and Folders ========

2013-07-03 22:05 - 2013-07-03 22:05 - 00000000 ____D C:\FRST
2013-07-03 12:36 - 2010-03-28 12:30 - 00000012 ____A C:\Windows\bthservsdp.dat
2013-07-03 12:36 - 2006-11-02 05:01 - 00032622 ____A C:\Windows\Tasks\SCHEDLGU.TXT
2013-07-03 12:36 - 2006-11-02 05:01 - 00000006 ___AH C:\Windows\Tasks\SA.DAT
2013-07-03 12:36 - 2006-11-02 04:47 - 00003840 ___AH C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0
2013-07-03 12:36 - 2006-11-02 04:47 - 00003840 ___AH C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456-A289-439d-8115-601632D005A0
2013-07-02 14:11 - 2013-07-01 13:13 - 00000004 ____A C:\Users\Graham\AppData\Roaming\skype.ini
2013-07-02 14:11 - 2009-06-26 16:35 - 00000882 ____A C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job
2013-07-02 13:26 - 2012-10-30 14:37 - 00018422 ____A C:\Windows\setupact.log
2013-07-01 14:28 - 2012-01-08 04:40 - 00000912 ____A C:\Windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3063114844-892807193-4079848328-1000UA.job
2013-07-01 14:28 - 2008-01-20 17:35 - 01632385 ____A C:\Windows\WindowsUpdate.log
2013-07-01 14:24 - 2012-03-30 19:23 - 00000830 ____A C:\Windows\Tasks\Adobe Flash Player Updater.job
2013-07-01 14:17 - 2012-03-15 15:02 - 00000000 ____D C:\Users\Graham\AppData\Roaming\Skype
2013-07-01 13:37 - 2006-11-02 02:33 - 00703516 ____A C:\Windows\System32\PerfStringBackup.INI
2013-07-01 13:36 - 2009-06-26 16:35 - 00000886 ____A C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job
2013-07-01 13:32 - 2009-02-22 06:09 - 00000000 ____D C:\Program Files\Steam
2013-07-01 13:32 - 2009-02-15 10:33 - 00001356 ____A C:\Users\Graham\AppData\Local\d3d9caps.dat
2013-07-01 13:31 - 2009-02-15 14:26 - 00000000 ____D C:\Users\Graham\Tracing
2013-07-01 12:45 - 2013-07-01 12:45 - 00000000 ____D C:\Users\Graham\AppData\Local\{61D24687-A332-45CD-8042-8C8463C226EB}
2013-06-29 13:28 - 2012-01-08 04:40 - 00000860 ____A C:\Windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3063114844-892807193-4079848328-1000Core.job
2013-06-29 13:14 - 2013-06-29 13:13 - 00000000 ____D C:\Users\Graham\AppData\Local\{BDFBCDCC-D967-4AC3-85B9-6E903517248C}
2013-06-28 23:35 - 2012-02-04 07:24 - 00000000 ____D C:\Users\Graham\Documents\Flames of War
2013-06-28 13:08 - 2013-06-28 13:08 - 00000000 ____D C:\Users\Graham\AppData\Local\{10B89FDC-BBF9-4FAF-9315-4246AA301527}
2013-06-27 13:40 - 2013-06-27 13:40 - 00000000 ____D C:\Users\Graham\AppData\Local\{9236869C-3A6B-488D-A883-57C75A838B62}
2013-06-26 16:18 - 2010-03-28 03:46 - 00000000 ____D C:\Users\Graham\AppData\Roaming\vlc
2013-06-26 16:16 - 2013-06-26 16:16 - 00000859 ____A C:\Users\Public\Desktop\VLC media player.lnk
2013-06-23 12:16 - 2013-06-23 12:16 - 00000000 ____D C:\Users\Graham\AppData\Local\{B5733D84-9EEA-490C-BE0F-01E8BFBADC00}
2013-06-20 12:07 - 2013-06-20 12:07 - 00000000 ____D C:\Users\Graham\AppData\Local\{05070D85-3735-45ED-A114-870EA9B59A76}
2013-06-19 12:32 - 2012-01-08 04:41 - 00002047 ____A C:\Users\Graham\Desktop\Google Chrome.lnk
2013-06-19 12:21 - 2010-06-05 09:34 - 00000000 ____D C:\Program Files\Common Files\Adobe AIR
2013-06-17 12:28 - 2013-06-17 12:28 - 00000000 ____D C:\Users\Graham\AppData\Local\{6EAE5D7D-1BCB-48A6-9D59-FD9E10CDDEB4}
2013-06-16 06:47 - 2013-06-16 06:46 - 00000000 ____D C:\Users\Graham\AppData\Local\{677B909A-C0EC-4B37-8067-99084D282624}
2013-06-15 10:14 - 2006-11-02 03:18 - 00000000 ____D C:\Windows\Microsoft.NET
2013-06-15 10:08 - 2013-06-15 10:08 - 00000000 ____D C:\Users\Graham\AppData\Local\{3A3D3B14-CAA7-4ACB-83DD-A4DC78BC58BA}
2013-06-15 08:28 - 2013-06-15 08:28 - 00000000 ____D C:\Users\Graham\AppData\Local\{40A036E0-D74B-49F9-8D4F-DA7EB7DCE3BD}
2013-06-12 17:07 - 2006-11-02 03:18 - 00000000 ____D C:\Windows\rescache
2013-06-12 17:04 - 2013-06-12 17:03 - 00000000 ____D C:\Users\Graham\AppData\Local\{C6463CEE-DAFA-4D27-856F-056FC54C6446}
2013-06-12 12:25 - 2012-03-30 19:23 - 00692104 ____A (Adobe Systems Incorporated) C:\Windows\System32\FlashPlayerApp.exe
2013-06-12 12:25 - 2011-05-19 14:08 - 00071048 ____A (Adobe Systems Incorporated) C:\Windows\System32\FlashPlayerCPLApp.cpl
2013-06-12 12:20 - 2006-11-02 02:24 - 73381792 ____A (Microsoft Corporation) C:\Windows\System32\mrt.exe
2013-06-11 13:07 - 2013-06-11 13:07 - 00000000 ____D C:\Users\Graham\AppData\Local\{66E1197C-1401-4DFD-8D18-A0AFF3EA4DD0}
2013-06-10 13:25 - 2013-06-10 13:24 - 00000000 ____D C:\Users\Graham\AppData\Local\{F321C18C-5B89-479D-BC07-2DD6CC349353}
2013-06-10 13:25 - 2013-04-09 13:18 - 00000000 ___RD C:\Program Files\Skype
2013-06-10 13:25 - 2012-03-15 15:02 - 00000000 ____D C:\ProgramData\Skype
2013-06-09 02:51 - 2013-06-09 02:51 - 00000000 ____D C:\Users\Graham\AppData\Local\{D58CE8B0-B1FE-4FE2-BCD8-D429EF293B9C}
2013-06-07 14:22 - 2009-02-22 06:09 - 00000000 ____D C:\Program Files\Common Files\Steam
2013-06-05 13:40 - 2013-06-05 13:39 - 00000000 ____D C:\Users\Graham\AppData\Local\{1162F6DD-47F0-4B2B-B149-7CFFF4742247}
2013-06-04 13:06 - 2013-06-04 13:06 - 00000000 ____D C:\Users\Graham\AppData\Local\{9BC716A8-C07D-4B15-8D65-B47C55B27514}
2013-06-03 12:34 - 2013-06-03 12:34 - 00000000 ____D C:\Users\Graham\AppData\Local\{F0992CDC-B77A-4811-AC06-3301199576D2}

ZeroAccess:
C:\$Recycle.Bin\S-1-5-21-3063114844-892807193-4079848328-1000\$7ef4f325a21d3b21c98f0943a660d6b0

ZeroAccess:
C:\$Recycle.Bin\S-1-5-18\$7ef4f325a21d3b21c98f0943a660d6b0

Files to move or delete:
====================
C:\Users\Graham\AppData\Roaming\skype.dat
C:\Users\Graham\AppData\Roaming\skype.ini
C:\Users\Graham\Application Data\skype.dat
C:\Users\Graham\Application Data\skype.ini
C:\ProgramData\cstsm.pad
C:\ProgramData\emorhc.pad
C:\ProgramData\etadpuelgoog.pad

==================== Known DLLs (Whitelisted) ============

==================== Bamital & volsnap Check =================

C:\Windows\explorer.exe => MD5 is legit
C:\Windows\System32\winlogon.exe => MD5 is legit
C:\Windows\System32\wininit.exe => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\services.exe => MD5 is legit
C:\Windows\System32\User32.dll => MD5 is legit
C:\Windows\System32\userinit.exe => MD5 is legit
C:\Windows\System32\Drivers\volsnap.sys => MD5 is legit

==================== EXE ASSOCIATION =====================

HKLM\...\.exe: exefile => OK
HKLM\...\exefile\DefaultIcon: %1 => OK
HKLM\...\exefile\open\command: "%1" %* => OK

==================== Restore Points  =========================

Restore point made on: 2013-05-23 14:47:42
Restore point made on: 2013-05-24 15:29:16
Restore point made on: 2013-05-25 18:30:55
Restore point made on: 2013-05-26 13:19:15
Restore point made on: 2013-05-28 15:44:11
Restore point made on: 2013-05-29 14:17:37
Restore point made on: 2013-05-30 14:29:10
Restore point made on: 2013-05-31 15:14:20
Restore point made on: 2013-06-02 15:17:39
Restore point made on: 2013-06-03 14:11:32
Restore point made on: 2013-06-04 15:45:04
Restore point made on: 2013-06-05 15:24:59
Restore point made on: 2013-06-06 15:49:13
Restore point made on: 2013-06-07 15:26:58
Restore point made on: 2013-06-08 18:25:48
Restore point made on: 2013-06-10 15:43:06
Restore point made on: 2013-06-11 15:14:35
Restore point made on: 2013-06-12 12:18:19
Restore point made on: 2013-06-13 15:45:31
Restore point made on: 2013-06-14 15:29:13
Restore point made on: 2013-06-15 08:39:16
Restore point made on: 2013-06-17 14:48:06
Restore point made on: 2013-06-20 13:28:40
Restore point made on: 2013-06-23 13:58:58
Restore point made on: 2013-06-24 14:12:42
Restore point made on: 2013-06-25 14:35:08
Restore point made on: 2013-06-27 15:37:00
Restore point made on: 2013-06-28 14:53:35
Restore point made on: 2013-06-29 13:59:52

==================== Memory info ===========================

Percentage of memory in use: 13%
Total physical RAM: 4093.75 MB
Available physical RAM: 3529.54 MB
Total Pagefile: 3843.66 MB
Available Pagefile: 3621.27 MB
Total Virtual: 2047.88 MB
Available Virtual: 1972.51 MB

==================== Drives ================================

Drive c: () (Fixed) (Total:465.76 GB) (Free:168.61 GB) NTFS ==>[System with boot components (obtained from reading drive)]
Drive d: () (Fixed) (Total:19.68 GB) (Free:3.53 GB) NTFS
Drive f: () (Fixed) (Total:56.64 GB) (Free:35.66 GB) NTFS
Drive g: (Local Disk) (Fixed) (Total:465.68 GB) (Free:465.57 GB) NTFS
Drive i: () (Removable) (Total:1.86 GB) (Free:1.71 GB) NTFS
Drive x: (Boot) (Fixed) (Total:0.03 GB) (Free:0.03 GB) NTFS
Drive y: () (Fixed) (Total:465.83 GB) (Free:390.56 GB) NTFS

==================== MBR & Partition Table ==================

========================================================
Disk: 0 (MBR Code: Windows XP) (Size: 76 GB) (Disk ID: 4D154D14)
Partition 1: (Active) - (Size=20 GB) - (Type=07 NTFS)
Partition 2: (Not Active) - (Size=57 GB) - (Type=OF Extended)

========================================================
Disk: 1 (MBR Code: Windows 7 or Vista) (Size: 466 GB) (Disk ID: 6E2B8A3C)
Partition 1: (Active) - (Size=466 GB) - (Type=07 NTFS)

========================================================
Disk: 2 (MBR Code: Windows 7 or Vista) (Size: 932 GB) (Disk ID: 7BFA7DD0)
Partition 1: (Active) - (Size=466 GB) - (Type=07 NTFS)
Partition 2: (Not Active) - (Size=466 GB) - (Type=07 NTFS)

========================================================
Disk: 3 (MBR Code: Windows 7 or 8) (Size: 2 GB) (Disk ID: BCE5F910)
Partition 1: (Active) - (Size=2 GB) - (Type=07 NTFS)

LastRegBack: 2013-07-01 13:35

==================== End Of Log ============================

 

 

 

 

Hope this is what you're looking for.

 

 

Many thanks and best regards,

 

Graham



#8 gringo_pr

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Posted 03 July 2013 - 09:05 PM

Hello Graham



I need you to download this script I have made for you --> Attached File  fixlist.txt   677bytes   26 downloads

It needs to be saved Next to the "Farbar Recovery Scan Tool" (FRST) program (If asked to overwrite existing one please allow)

Run FRST again but this time press the Fix button just once and wait.


When finished, it will make a log (fixlog.txt) next to FRST. Please copy and paste the content of this file to your reply.


NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system


Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#9 G-ManUK

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Posted 04 July 2013 - 03:46 PM

Hi Gringo,

 

I followed your instructions, and please find below the fixlog.txt file that was created:

 

 

 

Fix result of Farbar Recovery Tool (FRST written by Farbar) (x86) Version: 03-07-2013 02
Ran by SYSTEM at 2013-07-04 21:22:10 Run:1
Running from I:\
Boot Mode: Recovery

==============================================

HKLM\Software\Classes\CLSID\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InprocServer32\\Default => Value was restored successfully.
HKU\Graham\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\\Shell => Value deleted successfully.
C:\$Recycle.Bin\S-1-5-21-3063114844-892807193-4079848328-1000\$7ef4f325a21d3b21c98f0943a660d6b0 => Directory moved successfully.
C:\$Recycle.Bin\S-1-5-18\$7ef4f325a21d3b21c98f0943a660d6b0 => Deleted successfully.
C:\Users\Graham\AppData\Roaming\skype.dat => Moved successfully.
C:\Users\Graham\AppData\Roaming\skype.ini => Moved successfully.
"C:\Users\Graham\Application Data\skype.dat" => File/Directory not found.
"C:\Users\Graham\Application Data\skype.ini" => File/Directory not found.
C:\ProgramData\cstsm.pad => Moved successfully.
C:\ProgramData\emorhc.pad => Moved successfully.
"C:\ProgramData\etadpuelgoog.pa" => File/Directory not found.

=========  Dir /b /a:l "C:\Program Files" /s =========

File Not Found

========= End of CMD: =========

==== End of Fixlog ====

 

 

 

Hope this is what you're looking for.

 

 

Many thanks and best regards,

 

Graham



#10 gringo_pr

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Posted 04 July 2013 - 06:07 PM

can the computer boot into normal mode now?


gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

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My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#11 G-ManUK

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Posted 05 July 2013 - 03:35 PM

Hi Gringo,

 

Yes, the computer can boot into normal mode now.  It took about a minute after logging in for the desktop to appear.

My Pandasoft Anti-Virus has auto-updated, but the firewall looks like it was disabled by the virus, and it won't let me turn it back on.

 

Windows security centre is switched off and cannot be turned back on.

 

 

What should I be doing next?

 

 

Many thanks and best regards,

 

Graham


Edited by G-ManUK, 05 July 2013 - 04:07 PM.


#12 gringo_pr

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Posted 05 July 2013 - 04:24 PM



Hello Graham


These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
When they are complete let me have the two reports and let me know how things are running.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

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#13 G-ManUK

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Posted 05 July 2013 - 05:16 PM

Hi Gringo,

 

Downloaded and ran the two programs you suggested.

 

AdwCleaner log file as follows:

 

# AdwCleaner v2.304 - Logfile created 07/05/2013 at 22:51:28
# Updated 03/07/2013 by Xplode
# Operating system : Windows Vista ™ Home Premium Service Pack 2 (32 bits)
# User : Graham - GRAHAM-PC
# Boot Mode : Normal
# Running from : C:\Users\Graham\Desktop\AdwCleaner.exe
# Option [Delete]

***** [Services] *****

***** [Files / Folders] *****

File Deleted : C:\END
File Deleted : C:\Windows\system32\conduitEngine.tmp
Folder Deleted : C:\Program Files\AmericanSoda
Folder Deleted : C:\Program Files\Conduit
Folder Deleted : C:\Program Files\ConduitEngine
Folder Deleted : C:\Users\Graham\AppData\Local\Conduit
Folder Deleted : C:\Users\Graham\AppData\LocalLow\AmericanSoda
Folder Deleted : C:\Users\Graham\AppData\LocalLow\boost_interprocess
Folder Deleted : C:\Users\Graham\AppData\LocalLow\Conduit
Folder Deleted : C:\Users\Graham\AppData\LocalLow\ConduitEngine

***** [Registry] *****

Key Deleted : HKCU\Software\AppDataLow\Software\AmericanSoda
Key Deleted : HKCU\Software\AppDataLow\Software\Conduit
Key Deleted : HKCU\Software\AppDataLow\Software\conduitEngine
Key Deleted : HKCU\Software\AppDataLow\Toolbar
Key Deleted : HKCU\Software\Conduit
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\AmericanSoda

Toolbar
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App

Management\ARPCache\conduitEngine
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{02478D38-C3F9-4EFB-

9B51-7695ECA05670}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{30F9B915-B755-4826-

820B-08FBA6BD249D}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{72EB63CC-D7AE-4DCE-

B936-06A5244301D3}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{EF99BD32-C1FB-11D2-

892F-0090271D4F88}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{02478D38-C3F9-4EFB-9B51-

7695ECA05670}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{30F9B915-B755-4826-820B-

08FBA6BD249D}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{72EB63CC-D7AE-4DCE-B936-

06A5244301D3}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{EF99BD32-C1FB-11D2-892F-

0090271D4F88}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{FAA2A399-02F1-462F-8797-

71C84A0C13F7}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Internet

Settings\ZoneMap\Domains\grusskartencenter.com
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Internet

Settings\ZoneMap\EscDomains\grusskartencenter.com
Key Deleted : HKCU\Software\YahooPartnerToolbar
Key Deleted : HKLM\Software\AmericanSoda
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{30F9B915-B755-4826-820B-08FBA6BD249D}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{72EB63CC-D7AE-4DCE-B936-06A5244301D3}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{FAA2A399-02F1-462F-8797-71C84A0C13F7}
Key Deleted : HKLM\SOFTWARE\Classes\Conduit.Engine
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{813A22E0-3E2B-4188-9BDA-ECA9878B8D48}
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT2602578
Key Deleted : HKLM\Software\Conduit
Key Deleted : HKLM\Software\conduitEngine
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{DA4561FD-

A6B0-4D61-AC8D-1451E9E7D9A2}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{DF8AAC51-

FAFE-4756-B7E4-FFDDEE0E279E}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{E1D09BEC-

1AA4-4D9B-84BF-D17790674D23}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper

Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper

Objects\{30F9B915-B755-4826-820B-08FBA6BD249D}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper

Objects\{72EB63CC-D7AE-4DCE-B936-06A5244301D3}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{02478D38-C3F9-4EFB

-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{EF99BD32-C1FB-11D2

-892F-0090271D4F88}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{FAA2A399-02F1-462F

-8797-71C84A0C13F7}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\AmericanSoda Toolbar
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Conduit Engine
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{72EB63CC-D7AE-

4DCE-B936-06A5244301D3}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{EF99BD32-C1FB-11D2-

892F-0090271D4F88}]
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{30F9B915-B755-4826-820B-

08FBA6BD249D}]
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{72EB63CC-D7AE-4DCE-B936-

06A5244301D3}]
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{EF99BD32-C1FB-11D2-892F-

0090271D4F88}]
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks [{72EB63CC-D7AE-4DCE-

B936-06A5244301D3}]

***** [Internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16490

[OK] Registry is clean.

-\\ Google Chrome v27.0.1453.116

File : C:\Users\Graham\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[S1].txt - [5754 octets] - [05/07/2013 22:51:28]

########## EOF - C:\AdwCleaner[S1].txt - [5814 octets] ##########

 

 

 

Junkware Removal Tool log file as follows:

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 4.9.4 (05.06.2013:1)
OS: Windows Vista ™ Home Premium x86
Ran by Graham on 05/07/2013 at 22:59:36.91
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

~~~ Services

 

~~~ Registry Values

 

~~~ Registry Keys

 

~~~ Files

Successfully deleted: [File] "C:\Users\Public\Desktop\play more great games!.url"

 

~~~ Folders

Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{00358B31-3975-412A-BE53-

2BD3CA716820}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{00821540-4FF6-43E2-AD1F-

44F6762ABBD5}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{00E1F14F-702D-44F5-AA2C-

7BF326142343}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{00FDED6F-9C7A-4235-AF7F-

7ED4E4EE5F0B}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{01431D67-4613-47D2-957E-

CD460D231CA6}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{016D5A48-98F8-445F-97B9-

FC39A0A816BA}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{01CD4E75-A296-473E-9693-

0DFDDB0E26A7}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{01E44888-4CCA-4944-BEC0-

45244F364DD6}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{0215CB5F-9179-400B-9B59-

33796B7A6D06}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{021DB418-6B36-4848-8334-

184C841D81E2}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{02C4DE12-1A01-4451-A2A0-

9417FA2D4FB2}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{02FF4FAD-A453-416F-84C2-

2E25373F906B}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{0310634D-3B43-4B14-82B7-

0CACEFDB2D5D}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{03A24D38-3DA4-42B9-BF3A-

1BE572D229D9}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{03AB1D64-DC42-4A50-9393-

CCAB71280FD1}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{03ADA2B5-9EDB-49D1-819A-

D6D15DCB8FB5}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{03B82C73-2053-494A-A906-

75BA961DA7A9}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{03F8F274-5E03-4067-9007-

04932A418A02}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{04016D04-1F78-4B4E-BA69-

BAA752DF85C8}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{044621C1-E1A8-4AC9-AE9E-

44DF182F0EE7}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{046CA0D8-D5A1-4C44-B018-

8DC059ED380C}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{0482CB89-D6DC-4118-AD3D-

A4D853D31C60}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{04ABE44A-0BD8-4760-8347-

FE1EB11A283E}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{04D779BE-2F12-4509-AE1B-

3144464157EC}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{05070D85-3735-45ED-A114-

870EA9B59A76}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{051DA7C9-C340-4CD9-ACFB-

FEC61B5BC906}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{0603F1AA-582E-4383-9ACF-

84AC3F36D9A4}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{061DF3E3-99D7-4676-A5DC-

FE7C97718091}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{0685BBE2-21D8-4C21-A155-

364DB36BDB86}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{06EB0994-BF75-4B84-9322-

463A43E17795}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{06F10226-D203-4388-9566-

275549975D42}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{0749F96D-64D5-417E-A0C2-

42A48DA8BC55}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{07FD2C49-4A31-4DE0-9BCB-

1AFD2E4AFE59}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{085B9C03-CEE3-4E7A-80D9-

B4C88BF35E54}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{087C7DD7-DD88-4236-AD75-

BFD40A345129}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{08C3FBE3-E39E-4C6D-8E5C-

1B647A22E950}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{08EE40FC-DEDA-499F-A1B3-

29825AA7A0DD}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{09048A53-37BA-47A6-B539-

6A1BBA8B62A0}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{0925B074-B099-4D9E-AFD8-

8CF0DF49735F}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{0947C18A-1F26-405C-9F6C-

15970AAEFE12}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{09C3C9B1-B9BF-4F71-84DF-

4770A64A3513}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{0A180855-4092-4D29-BCA2-

B89C90BE1732}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{0A541B10-B1C5-43F1-9C2B-

1EA7C86DE42C}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{0A79E03F-9AA2-452E-84FA-

2C67EDE65530}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{0AB46784-C524-4965-A92C-

115543850E0B}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{0AD57477-1B6C-4897-ABFB-

CF7362A3D44C}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{0B3F09FC-3E38-47AF-8B93-

732D291F9ABA}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{0B528590-80F2-4CB6-BFF7-

FD3836538DE9}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{0BFAE2CD-13B2-49C6-9543-

2FB89B6AD834}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{0C19DDCE-B393-4C80-B506-

1CA8FA9C8CA3}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{0C3EC149-2EDA-46CA-91E6-

9867B87FC05A}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{0C5512DE-8C7F-458C-B239-

66FC0D0A8692}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{0C65148D-E6F6-4450-B563-

78B07C01D297}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{0C80063B-F718-408E-99C6-

F08F79F5B9EA}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{0CA4C963-DD66-4870-A8C0-

40372433F4E2}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{0CB85A0F-C5C2-4BA7-9786-

E69E58B60FDA}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{0D42C9A1-7099-4598-9B26-

34C31264D67E}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{0D4395EB-A6EE-47A2-9AA7-

9383BEFD2E93}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{0D8278F1-1765-4EB4-A7B6-

A3193A3357DF}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{0D962DFB-1AC0-4BCF-A984-

6FB393F24332}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{0D9AC48B-70FC-4D05-AA23-

E88B36F33E26}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{0DB899E1-FBAB-4179-A8B6-

B0C3999F1EF0}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{0DCDFA4D-FC0F-4C70-8771-

575C95844B9D}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{0E15BB2D-3DE7-4D08-BD04-

560A2AAE6A29}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{0E5CA86E-0AD0-48DC-AEBF-

3044CF96DEF6}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{0EA17EA0-69F7-4322-976C-

5DA0FFC6FA49}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{0EC2D400-074C-45F3-95D2-

CF34EACDB7A4}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{0EED15BF-1CF6-4A4F-A02A-

847A8A8F029A}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{0EF54CCF-6DED-489E-A1CC-

E8482E939778}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{0F337EDA-1CCD-4A94-8250-

C5F9D4AB0DD9}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{0FABC6FA-ADF8-42A9-8588-

783A8A23451B}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{0FAD8840-76C0-4C35-A884-

A1EE5BD6F8DE}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{1012F664-E1BA-4AB8-A68E-

E356E79C9C2F}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{102154B8-EABC-483D-A840-

6839D6CB1087}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{1022010D-F86B-4804-9542-

3929FCA20FB1}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{10304993-26AC-41B0-B632-

03A2A7CA591A}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{10B89FDC-BBF9-4FAF-9315-

4246AA301527}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{10CA9F52-8676-487B-8430-

1612940CF8BB}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{10E8169A-130A-4A81-AFB1-

FE573CB83F1A}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{10EB5AF2-808E-4A14-95F2-

FC8F6A12B4D4}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{10FAFBE2-705D-429D-824B-

6866C3220AD9}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{10FE3376-06DA-4DFF-8156-

E023B7E70820}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{1112A284-5B67-4F57-BB66-

9309A1A90C19}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{11234A6A-7CDC-4704-9AA6-

3A11DCE396E0}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{11381029-421B-44DE-9A82-

71F688A158CE}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{1150E011-3DD8-4B2B-A027-

F7583B411485}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{1162F6DD-47F0-4B2B-B149-

7CFFF4742247}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{1163973E-2AD2-4B06-AED9-

2811A2241A48}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{11764A19-3933-4090-9027-

AE1EFE29EA78}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{118BFCCE-B5DD-4CAC-A478-

9A87E1DA57E5}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{11A939F2-430F-4596-AC7E-

3B21517A1003}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{11C9BF32-8F38-4E0A-BF86-

D94347052C12}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{12278E09-0681-4C02-89D9-

49DC1D65D751}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{123E5F13-752A-4D47-A910-

E3CF5A7A6BEC}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{12572A16-903F-4062-9DFC-

DA57457155A2}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{12658F66-83BF-4B00-AF83-

DBD05096CD50}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{12E32262-936D-4AEF-BBB0-

3A13538F8927}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{12F29E58-D6F9-4A81-9BA4-

7ECD633A4B3D}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{130E61C5-486E-45AC-BFD1-

33E3A9ED49C1}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{133C162E-B168-483A-B5D6-

79518DD16468}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{13796213-B3EB-4CE4-AF2B-

449E4E07D847}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{13AC9031-66CE-415C-8156-

C0CFBF08492E}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{13C3D9CD-0E79-4972-A070-

9EB284CD413D}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{13CAE655-4505-48F0-B4DF-

68CC3CB5C7DC}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{141671F4-0B43-47DC-B519-

8F5E958DF7A8}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{143DEB26-538B-4391-831A-

1931B0D6D29B}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{1454D011-F26A-43CE-AC1F-

540637EEA352}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{1470A9FD-A2CA-4D79-8DCA-

1DB866FA5246}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{14A2386C-6F58-47BE-A158-

C068ED3069E6}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{14BBEA1A-A3A6-4BCF-AB85-

AE466FC7977F}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{14C5AB98-F466-4786-A852-

61B8F58D0C57}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{154D7361-2ECF-4CC7-A773-

F34A89CB7E0B}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{155FD6E6-F330-4DCB-82B4-

FA7C0434D2E9}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{15897E19-A7CF-434B-B870-

6711D380B001}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{159153AA-3B32-4F42-AC7C-

8B30060BECB0}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{15EDBFFE-4E2B-46B9-904D-

1D00D5399701}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{16347972-B648-42B8-8E12-

215BFC41567B}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{168524DB-E173-472F-ACA2-

0F292A17527D}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{1749598C-D061-4E5B-9CDC-

0AAEE2063CF1}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{1752757B-42C7-4FAA-97FD-

BA9E4588ADDD}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{1765DAEE-93E3-4661-A842-

BEEEEBE5B6AE}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{17A477F6-03FB-4AF8-B5B2-

C9A38E03A2A5}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{17BC58EC-FFD9-4CA5-B01F-

14C6C34A7C73}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{17C26872-1C0E-4BAA-9F62-

4B41CBD34C9C}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{17EA6DDE-249F-4041-AF45-

5D2240090EB0}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{17F84365-9AF7-41DF-BDE7-

FB6640AEAAB1}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{180B630E-48F9-42C6-ADA4-

2C513397C763}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{1880B3B7-D0BC-4F98-8CCF-

C0130C472C5C}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{18B1875E-A068-4D60-A2FA-

70511C86EF12}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{18C6A3CB-3C62-4AD5-87CB-

4A092B66F885}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{18DC8013-72E0-4CF9-AAC5-

154345B4C9C5}
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E74CC82EE294}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{19592664-06B3-4E84-A894-

5A02624B2502}
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Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{F4CFF0D1-CA5C-42BE-B7C6-

6E39179D4D79}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{F4F01242-E7C6-4FA1-A7EE-

D0DE010E43F4}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{F54969CC-F03B-46C8-AF8E-

34001FF7582B}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{F578DDDB-2C80-4C93-90B5-

CEAA1D406290}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{F5EED039-8D87-468B-BBEA-

CFC97827D388}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{F604E65E-D27D-4B70-A2A7-

6D4F36A4CABE}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{F69AF57A-816E-4FCE-9A2C-

3FF818247809}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{F7CCC725-0D87-4A01-968C-

EF77B81DAE74}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{F7EA7FDB-A29E-485A-80E3-

E69E4073A0E3}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{F80E8F0A-31DB-41A4-AC3B-

103B01985347}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{F838AA7F-B6EC-4158-B6C7-

433289551382}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{F875951E-37E6-4BB5-9D75-

350C3D564183}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{F8918862-83D6-48A4-8C40-

D398BA0B765F}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{F8AC240C-60F1-4581-A9C6-

00BACBCF9354}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{F8AF229B-DFF4-4670-9D49-

4B42294D6BCB}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{F8D1F8CD-D4EE-42D1-8FED-

4361F7F6061A}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{F8FDDE7B-5475-4BA3-9B4A-

CA502FB7136F}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{F957C658-7864-4761-BDDF-

56F2A1C85713}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{F97E97E8-5AB3-40E9-B0D4-

C77DA85FA028}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{F9B0027D-48E2-4387-9925-

CD2F06FD58C2}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{F9D0DE81-B9AE-4778-9057-

7244951795ED}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{FA3D2DAA-5697-4EBD-83E4-

6E6CB9230EEA}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{FA7AADB9-6A83-4EDD-A134-

13F398BB12BD}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{FA8950F4-73A9-47B1-BF5B-

73C873A7D67E}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{FA9811DA-82D1-4539-BC3E-

5D822A3EF30B}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{FAD5627E-2945-4A81-9E41-

9885A98B9A70}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{FAF4BCCE-7ABC-42BE-9F4B-

600FA2C82083}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{FC1DA215-C05A-4551-B767-

DF8ECE14377A}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{FC462A99-19E5-443F-88EE-

A96814C074E4}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{FC4B8373-B18D-49B6-BCF5-

4F326A1ECD1B}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{FC9738E7-4CB4-4437-BC1F-

509502B803CC}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{FCE5B9F7-66AF-46D2-B609-

40FD585A5A1C}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{FCE63F00-62C1-4D8B-A9F1-

42BE08CC0A95}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{FD411904-AF18-4885-BDF7-

E78CF3924DC7}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{FD5AFD1D-FCE0-4743-BFF7-

9D97F7F5C2AE}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{FD5E84B0-A53A-4460-9F6E-

C8E7E74E063F}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{FD6190A2-8C0B-4C2A-A27F-

D92F5B185C20}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{FD64FAA8-1A64-43AC-AF03-

6EDE6F8F118C}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{FD764BF5-06E0-4744-9077-

ACA67A5D392C}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{FD9A848D-C478-4057-8354-

531852DFD051}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{FDED322C-9863-4D8C-88F5-

7C2FBD7F49DA}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{FE306719-C7BD-45BA-B143-

4F44B9AEAD9D}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{FEA8D102-FC42-4A35-A818-

81268F97FD84}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{FEC178C3-2EF9-4E41-AD87-

45D1CBE301CE}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{FED90C45-957C-4E25-948F-

5587047D60DB}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{FEFC2776-4CE5-4DC7-A2B6-

EDD2889A799A}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{FF53576C-B56F-4AEC-9AB0-

AE1899163207}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{FFB8B32A-5D2D-4B6A-A36D-

7629F7457425}
Successfully deleted: [Empty Folder] C:\Users\Graham\appdata\local\{FFF9EC11-C8BA-404D-B2F7-

4048E1FF7E08}

 

~~~ Event Viewer Logs were cleared

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on 05/07/2013 at 23:02:07.54
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

 

PC restarted and Pandsoft's Firewall is now back on, up and running.

 

However, Windows Security Centre is still turned off, and cannot be restarted.  Every time I click on "Turn On Now" it to get it to start, the following error message comes up:

 

The Security Centre service can't be started.

 

 

Anything that I haven't yet done or missed out?

 

 

Many thanks and best regards,

 

Graham


Edited by G-ManUK, 05 July 2013 - 06:05 PM.


#14 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 05 July 2013 - 08:33 PM


Hello Graham

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?
Gringo
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My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#15 G-ManUK

G-ManUK
  • Topic Starter

  • Members
  • 19 posts
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  • Local time:06:52 AM

Posted 06 July 2013 - 11:41 AM

Hi Gringo,

 

Downloaded and ran Combofix as per your instructions.  Combofix did come up with an alert that my Pandasoft AV auto-protection was still up and running, even though I had closed it down as per the instructions gave in one of the links you sent me.  Task manager also confirmed that it was not running.  I decided to run Combofix anyway, and below is it's report log:

 

 

 

ComboFix 13-07-06.03 - Graham 06/07/2013  16:54:35.2.4 - x86
Microsoft® Windows Vista™ Home Premium   6.0.6002.2.1252.44.1033.18.3326.2194 [GMT 1:00]
Running from: c:\users\Graham\Desktop\ComboFix.exe
AV: Panda Antivirus Pro 2013 *Enabled/Updated* {86971480-9989-6750-B122-681A86518D59}
SP: Panda Antivirus Pro 2013 *Enabled/Updated* {3DF6F564-BFB3-68DE-8B92-5368FDD6C7E4}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\programdata\etadpuelgoog.pad
c:\windows\system32\muzapp.exe
.
.
(((((((((((((((((((((((((   Files Created from 2013-06-06 to 2013-07-06  )))))))))))))))))))))))))))))))
.
.
2013-07-06 16:03 . 2013-07-06 16:06 -------- d-----w- c:\users\Graham\AppData\Local\temp
2013-07-06 16:03 . 2013-07-06 16:03 -------- d-----w- c:\users\UpdatusUser\AppData\Local\temp
2013-07-06 16:03 . 2013-07-06 16:03 -------- d-----w- c:\users\Public\AppData\Local\temp
2013-07-06 16:03 . 2013-07-06 16:03 -------- d-----w- c:\users\Default\AppData\Local\temp
2013-07-05 22:19 . 2013-07-06 15:38 167976 ----a-w- c:\windows\system32\drivers\APPFCONT.DAT
2013-07-05 22:18 . 2010-09-09 15:23 193864 ----a-w- c:\windows\system32\drivers\idsflt.sys
2013-07-05 22:18 . 2009-09-25 13:54 46856 ----a-w- c:\windows\system32\drivers\wnmflt.sys
2013-07-05 22:18 . 2009-09-25 13:54 53256 ----a-w- c:\windows\system32\drivers\dsaflt.sys
2013-07-05 21:59 . 2013-07-05 21:59 -------- d-----w- c:\windows\ERUNT
2013-07-05 21:58 . 2013-07-05 21:58 -------- d-----w- C:\JRT
2013-07-05 21:05 . 2013-07-05 21:05 -------- d-----w- c:\users\Graham\{8180b966-0c1c-4f2a-866b-f4a162e2274d}
2013-07-05 20:37 . 2013-07-05 20:37 -------- d-----w- c:\users\Graham\{1affc43d-15df-4dc3-8b40-e24984833564}
2013-07-05 20:36 . 2011-01-31 15:41 83528 ----a-w- c:\windows\system32\drivers\APPFLT.SYS
2013-07-05 20:36 . 2009-09-25 13:54 159112 ----a-w- c:\windows\system32\drivers\NETFLTDI.SYS
2013-07-05 20:36 . 2009-09-25 13:54 22024 ----a-w- c:\windows\system32\drivers\fnetmon.sys
2013-07-04 06:05 . 2013-07-05 05:22 -------- d-----w- C:\FRST
2013-06-11 22:47 . 2013-05-08 04:37 905576 ----a-w- c:\windows\system32\drivers\tcpip.sys
2013-06-11 22:47 . 2013-05-02 04:04 443904 ----a-w- c:\windows\system32\win32spl.dll
2013-06-11 22:47 . 2013-05-02 04:03 37376 ----a-w- c:\windows\system32\printcom.dll
2013-06-11 22:47 . 2013-04-24 04:00 985600 ----a-w- c:\windows\system32\crypt32.dll
2013-06-11 22:47 . 2013-04-24 04:00 98304 ----a-w- c:\windows\system32\cryptnet.dll
2013-06-11 22:47 . 2013-04-24 04:00 133120 ----a-w- c:\windows\system32\cryptsvc.dll
2013-06-11 22:47 . 2013-04-24 04:00 41984 ----a-w- c:\windows\system32\certenc.dll
2013-06-11 22:47 . 2013-04-24 01:46 812544 ----a-w- c:\windows\system32\certutil.exe
2013-06-11 22:47 . 2013-05-02 22:03 3603832 ----a-w- c:\windows\system32\ntkrnlpa.exe
2013-06-11 22:47 . 2013-05-02 22:03 3551096 ----a-w- c:\windows\system32\ntoskrnl.exe
2013-06-11 22:47 . 2013-04-17 12:30 24576 ----a-w- c:\windows\system32\cryptdlg.dll
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-06-12 20:25 . 2012-03-31 03:23 692104 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2013-06-12 20:25 . 2011-05-19 22:08 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2013-05-14 21:14 . 2010-06-24 10:33 22240 ----a-w- c:\programdata\Microsoft\IdentityCRL\production\ppcrlconfig600.dll
2013-05-01 02:59 . 2013-05-01 02:59 94208 ----a-w- c:\windows\system32\QuickTimeVR.qtx
2013-05-01 02:59 . 2013-05-01 02:59 69632 ----a-w- c:\windows\system32\QuickTime.qts
2013-04-15 14:20 . 2013-05-14 21:30 638328 ----a-w- c:\windows\system32\drivers\dxgkrnl.sys
2013-04-13 10:56 . 2013-05-14 21:30 37376 ----a-w- c:\windows\system32\cdd.dll
2013-04-09 01:36 . 2013-05-14 21:30 2049024 ----a-w- c:\windows\system32\win32k.sys
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-21 125952]
"igndlm.exe"="c:\program files\Download Manager\DLM.exe" [2009-05-14 1103216]
"Steam"="c:\program files\Steam\steam.exe" [2013-06-06 1641896]
"Skype"="c:\program files\Skype\Phone\Skype.exe" [2013-04-19 18678376]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RtHDVCpl"="RtHDVCpl.exe" [2007-10-31 4702208]
"Ai Nap"="c:\program files\ASUS\Ai Suite\AiNap\AiNap.exe" [2007-09-06 1426432]
"CPU Power Monitor"="c:\program files\ASUS\Ai Suite\AiGear3\CpuPowerMonitor.exe" [2007-10-16 626176]
"Cpu Level Up help"="c:\program files\ASUS\Ai Suite\CpuLevelUpHelp.exe" [2007-09-11 880640]
"XboxStat"="c:\program files\Microsoft Xbox 360 Accessories\XboxStat.exe" [2007-09-26 734264]
"VX1000"="c:\windows\vVX1000.exe" [2010-05-20 762736]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-10-29 249064]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-04-04 958576]
"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-10-11 59280]
"EEventManager"="c:\program files\Epson Software\Event Manager\EEventManager.exe" [2009-12-03 976320]
"LifeCam"="c:\program files\Microsoft LifeCam\LifeExp.exe" [2010-05-20 119152]
"TkBellExe"="c:\program files\real\realplayer\Update\realsched.exe" [2012-12-23 295072]
"DivXMediaServer"="c:\program files\DivX\DivX Media Server\DivXMediaServer.exe" [2013-01-30 450560]
"DivXUpdate"="c:\program files\DivX\DivX Update\DivXUpdate.exe" [2013-02-13 1263952]
"APVXDWIN"="c:\program files\Panda Security\Panda Antivirus Pro 2013\APVXDWIN.EXE" [2012-12-12 1038192]
"SCANINICIO"="c:\program files\Panda Security\Panda Antivirus Pro 2013\Inicio.exe" [2012-11-08 70432]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2013-05-01 421888]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\avldr]
2010-03-24 11:55 55552 ----a-w- c:\windows\System32\avldr.dll
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\PskSvcRetail]
@="Service"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WudfSvc]
@="Service"
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe ARM]
2013-04-04 21:06 958576 ----a-w- c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Photo Downloader]
2005-06-06 23:46 57344 ----a-w- c:\program files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ArcSoft Connection Service]
2010-10-27 19:17 207424 ----a-w- c:\program files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DivXUpdate]
2013-02-13 02:37 1263952 ----a-w- c:\program files\DivX\DivX Update\DivXUpdate.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Google Update]
2011-10-20 01:25 136176 ----atw- c:\users\Graham\AppData\Local\Google\Update\GoogleUpdate.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\LifeCam]
2010-05-20 15:27 119152 ----a-w- c:\program files\Microsoft LifeCam\LifeExp.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Messenger (Yahoo!)]
2011-08-22 01:18 6276408 ----a-w- c:\program files\Yahoo!\Messenger\YahooMessenger.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NSLauncher]
2007-09-07 14:44 3100672 ----a-w- c:\program files\Nokia\Nokia Software Launcher\NSLauncher.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
2013-05-01 02:59 421888 ----a-w- c:\program files\QuickTime\QTTask.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Windows Mobile Device Center]
2007-05-31 08:21 648072 ----a-w- c:\windows\WindowsMobile\wmdc.exe
.
S2 ABBYY.Licensing.FineReader.Sprint.9.0;ABBYY FineReader 9.0 Sprint Licensing Service;c:\program files\Common Files\ABBYY\FineReaderSprint\9.00\Licensing\NetworkLicenseServer.exe [2009-05-14 759048]
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceAndNoImpersonation REG_MULTI_SZ    FontCache
WindowsMobile REG_MULTI_SZ    wcescomm rapimgr
LocalServiceRestricted REG_MULTI_SZ    WcesComm RapiMgr
bthsvcs REG_MULTI_SZ    BthServ
.
Contents of the 'Scheduled Tasks' folder
.
2013-07-06 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-03-31 20:25]
.
2013-07-06 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-03-01 00:56]
.
2013-07-06 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-03-01 00:56]
.
2013-06-29 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3063114844-892807193-4079848328-1000Core.job
- c:\users\Graham\AppData\Local\Google\Update\GoogleUpdate.exe [2012-01-08 01:25]
.
2013-07-06 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3063114844-892807193-4079848328-1000UA.job
- c:\users\Graham\AppData\Local\Google\Update\GoogleUpdate.exe [2012-01-08 01:25]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://bt.yahoo.com/
uInternet Settings,ProxyOverride = <local>
Trusted Zone: motive.com\pbttbc.bt
TCP: DhcpNameServer = 192.168.1.254
.
.
------- File Associations -------
.
JSEFile=c:\progra~1\PANDAS~1\PANDAA~2\PAVSCRIP.EXE "%1" %*
VBEFile=c:\progra~1\PANDAS~1\PANDAA~2\PAVSCRIP.EXE "%1" %*
VBSFile=c:\progra~1\PANDAS~1\PANDAA~2\PAVSCRIP.EXE "%1" %*
.
- - - - ORPHANS REMOVED - - - -
.
SafeBoot-WudfPf
SafeBoot-WudfRd
AddRemove-01_Simmental - c:\program files\Samsung\USB Drivers\01_Simmental\Uninstall.exe
AddRemove-02_Siberian - c:\program files\Samsung\USB Drivers\02_Siberian\Uninstall.exe
AddRemove-03_Swallowtail - c:\program files\Samsung\USB Drivers\03_Swallowtail\Uninstall.exe
AddRemove-04_semseyite - c:\program files\Samsung\USB Drivers\04_semseyite\Uninstall.exe
AddRemove-07_Schorl - c:\program files\Samsung\USB Drivers\07_Schorl\Uninstall.exe
AddRemove-09_Hsp - c:\program files\Samsung\USB Drivers\09_Hsp\Uninstall.exe
AddRemove-11_HSP_Plus_Default - c:\program files\Samsung\USB Drivers\11_HSP_Plus_Default\Uninstall.exe
AddRemove-16_Shrewsbury - c:\program files\Samsung\USB Drivers\16_Shrewsbury\Uninstall.exe
AddRemove-20_NXP_Driver - c:\program files\Samsung\USB Drivers\20_NXP_Driver\Uninstall.exe
AddRemove-25_escape - c:\program files\Samsung\USB Drivers\25_escape\Uninstall.exe
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2013-07-06 17:07
Windows 6.0.6002 Service Pack 2 NTFS
.
scanning hidden processes ... 
.
scanning hidden autostart entries ...
.
scanning hidden files ... 
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_USERS\S-1-5-21-3063114844-892807193-4079848328-1000\Software\SecuROM\!CAUTION! NEVER A OR CHANGE ANY KEY*]
"??"=hex:67,52,d6,b1,3e,ed,4d,4a,fa,f8,fa,53,58,9c,81,64,2f,0b,a6,fe,05,2e,78,
   74,05,b6,99,13,b4,d7,15,60,e2,d9,5e,e1,a7,33,1f,09,c4,05,f8,db,61,90,80,ca,\
"??"=hex:e2,06,90,c3,a9,ab,f7,ca,1c,f7,63,d7,3e,f2,89,5d
.
[HKEY_USERS\S-1-5-21-3063114844-892807193-4079848328-1000\Software\SecuROM\License information*]
"datasecu"=hex:1e,f1,ab,2c,31,9e,f1,c7,cd,4d,3b,65,1c,08,92,af,ad,39,54,be,ab,
   46,79,87,b7,7f,d6,d5,79,fe,5f,f1,77,34,f3,17,0c,38,b8,e4,af,2b,9d,a2,3d,fb,\
"rkeysecu"=hex:a9,99,9e,c5,a1,49,0b,49,f2,f9,50,b9,23,28,c2,a8
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet004\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet004\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0001\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet004\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0002\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'Explorer.exe'(6028)
c:\program files\ArcSoft\PhotoImpression 5\share\pihook.dll
.
------------------------ Other Running Processes ------------------------
.
c:\windows\system32\nvvsvc.exe
c:\program files\Panda Security\Panda Antivirus Pro 2013\PskSvc.exe
c:\program files\Panda Security\Panda Antivirus Pro 2013\TPSrv.exe
c:\program files\PANDA SECURITY\PANDA ANTIVIRUS PRO 2013\WebProxy.exe
c:\program files\NVIDIA Corporation\Display\nvxdsync.exe
c:\windows\system32\nvvsvc.exe
c:\program files\ASUS\AASP\1.00.46\aaCenter.exe
c:\program files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
c:\program files\Common Files\Adobe\ARM\1.0\armsvc.exe
c:\program files\Microsoft LifeCam\MSCamS32.exe
c:\program files\Panda Security\Panda Antivirus Pro 2013\PsCtrls.exe
c:\program files\Panda Security\Panda Antivirus Pro 2013\PavFnSvr.exe
c:\program files\Common Files\Panda Security\PavShld\pavprsrv.exe
c:\program files\Panda Security\Panda Antivirus Pro 2013\pavsrvx86.exe
c:\program files\Panda Security\Panda Antivirus Pro 2013\AVENGINE.EXE
c:\windows\system32\PnkBstrA.exe
c:\program files\Panda Security\Panda Antivirus Pro 2013\Firewall\PSHOST.EXE
c:\program files\Panda Security\Panda Antivirus Pro 2013\PsImSvc.exe
c:\program files\RealNetworks\RealDownloader\rndlresolversvc.exe
c:\program files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
c:\program files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
c:\windows\RtHDVCpl.exe
c:\windows\system32\wbem\unsecapp.exe
c:\windows\ehome\ehmsas.exe
c:\program files\Common Files\Steam\SteamService.exe
c:\windows\system32\taskmgr.exe
c:\\?\c:\windows\system32\wbem\WMIADAP.EXE
.
**************************************************************************
.
Completion time: 2013-07-06  17:12:59 - machine was rebooted
ComboFix-quarantined-files.txt  2013-07-06 16:12
ComboFix2.txt  2012-08-27 18:24
.
Pre-Run: 179,568,336,896 bytes free
Post-Run: 180,623,454,208 bytes free
.
- - End Of File - - 044DB4CE266C1AE9693323AF3B5C0B4E
5C616939100B85E558DA92B899A0FC36
 

 

Currently, my PC seems to ok, but it's still early days yet.  My Pandasoft AV software is back up and running.  Windows Security Centre is also back up and running, and Windows Defender is also working.

 

However, Windows Security Centre is saying that my Panda Antivirus Pro 2013 is turned off, even though Panda's status is showing that it is working.  Every time I click on "Turn On Now", a box pops up with the message "You are about to run a program that did not come with Windows.  Do you trust this program?"

 

There are two options:

- Yes, I trust this program and am ready to run it.

- No, I would like to verify it's identity before running this program.

 

I click on the first option, the pop-up box vanishes, but Windows Security Centre is still saying that Panda Antivirus Pro 2013 is turned off.

 

BTW, I haven't yet run a full scan with Panda or Malwarebytes as I'm haven't been instructed to yet.

 

I await your further instructions.

 

 

Many thanks and best regards,

 

Graham






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