Hi, I'm hoping someone here can help me, I was referred to this forum by nasdaq in the malware removal forum to help with some residual problems I've been having with my hp notebook (http://www.bleepingcomputer.com/forums/t/498613/infected-with-virus-appplicunwntwin32adwareibryteh289567536/
The following error is popping up when I try to open certain programs on my computer: "The application failed to load because its side-by-side configuration is incorrect. Please see the application event log or use the command-line sxstrace.exe tool for more detail."
I am able to access the sxstrace.exe tool but when I try to get the trace to run, I get an error message- "Access is denied" (see above post for screenshots, etc.). At first I just noticed this happening with my Kindle for PC, but has now graduated to my Dropbox as well.
Any advice on what to do next?