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Computer won't navigate/Solved Information


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#1 Robert Sukovich

Robert Sukovich

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Posted 01 July 2013 - 10:29 AM

Greetings: Some of you can recall that I had a problem with my computer navigating form quoted links on e-mails and basically the second click just produced a blank screen. My computer is back to normal now after I put together some pieces from a group of suggestions. Here is what I did; I uninstalled every program, went to Programs & Features and viewed updates and uninstalled every one that I could (not all would uninstall) including IE. I put my Windows 7 (upgrade from Vista to Windows Pro) disc in and proceeded to re-install it, successfully.. NOTE:( When I tried to do this when I first had the navigation problem, it wouldn't go.) After Windows 7 upgrade was finished installing, I went to see what version of IE i had an saw it was version 8. I then went to replace it with IE 10 and it wouldn't go because it requires Service pack 1 which probably was uninstalled during the earlier uninstalling  process. I then opted to go to IE 9 and it did download. I restarted my computer and was happy to see that my computer was back to normal and navigating again. I wanted to let you all know about this since it appears, from what I read, that his is a wide-spread problem and others could use this info. Thank You.



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#2 TsVk!

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Posted 01 July 2013 - 04:18 PM

Thanks for sharing back the fix too Rob...



#3 Robert Sukovich

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Posted 03 July 2013 - 10:27 AM

As I told you previously, I uninstalled all of the programs I had when I pursued a solution. Now I am putting them all back, being very selected, and I am going thru a "proof" after each one to see if it has any effect on the actions of my computer. Too, when I go to sign off at the end of the day, I get a note that there are updates to load, so don't shut the computer off, so I have to see the next day if any of those updates had any effect too. Until that is done, I think I'll leave this thread open until I'm convinced that it's all good. Rob






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