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Browser hijacked by malware - redirects to "Local Moxie"


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3 replies to this topic

#1 ninjabu811

ninjabu811

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  • Local time:03:07 PM

Posted 30 June 2013 - 09:53 PM

After apparently downloading this virus imbedded in a plug-in I needed, I haven't been able to get rid of it:

When I do a search on Firefox or Chrome in the browser window, instead of taking me to Google (my default search engine), I'm redirected to a page called 'Local Moxie.'

 

I'm not very computer literate so haven't known what else to do besides run Norton scan, Adaware scan and Malwarebytes scan. The latter two found and quarantined a couple of Trojans but it hasn't fixed the issue.

 

I've tried uninstalling and reinstalling both Chrome and Firefox. I've gone through the control panel and looked for any programs that shouldn't be there, and gotten rid of anything I could. I've gone to about:config and restored the default search.

 

I've tried everything I know how to do and nothing is working!

Can someone help? Should I just restore to factory settings?

 

 

 

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 10.0.9200.16611  BrowserJavaVersion: 10.25.2
Run by Naomi at 19:36:28 on 2013-06-30
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.3758.1443 [GMT -7:00]
.
AV: Lavasoft Ad-Aware *Disabled/Updated* {E0D97DD4-42BA-B3F2-A5A7-22E9ACE81FC7}
AV: Norton Internet Security *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Lavasoft Ad-Aware *Disabled/Updated* {5BB89C30-6480-BC7C-9F17-199BD76F557A}
SP: Norton Internet Security *Disabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Lavasoft Ad-Aware *Disabled* {D8E2FCF1-08D5-B2AA-8EF8-8BDC523B58BC}
FW: Norton Internet Security *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\WLANExt.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Ad-Aware Antivirus\AdAwareService.exe
C:\Program Files (x86)\Adobe\Elements Organizer 8.0\PhotoshopElementsFileAgent.exe
C:\Program Files (x86)\comcasttb\ComcastSpywareScan\ComcastAntiSpyService.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe
C:\Windows\SysWOW64\svchost.exe -k hpdevmgmt
C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe
C:\Windows\system32\taskhost.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Sony\VAIO Power Management\SPMgr.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Program Files (x86)\Norton Internet Security\Engine\18.7.2.3\ccSvcHst.exe
C:\Program Files (x86)\Sony\PMB\PMBDeviceInfoProvider.exe
C:\Windows\system32\taskeng.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHDms.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files (x86)\ArcSoft\Magic-i Visual Effects 2\uCamMonitor.exe
C:\Program Files (x86)\Sony\VAIO Event Service\VESMgr.exe
C:\Windows\SysWOW64\DllHost.exe
C:\Program Files (x86)\Common Files\Sony Shared\VAIO Content Folder Watcher\VCFw.exe
C:\Program Files (x86)\Sony\VAIO Event Service\VESMgrSub.exe
C:\Program Files\Sony\VCM Intelligent Analyzing Manager\VcmIAlzMgr.exe
C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe
C:\Windows\System32\igfxtray.exe
C:\Program Files\Sony\VCM Intelligent Network Service Manager\VcmINSMgr.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Intel\WiFi\bin\EvtEng.exe
C:\Program Files (x86)\Sony\Bloggie Software\BGVolumeWatcher.exe
C:\Users\Naomi\AppData\Roaming\Dropbox\bin\Dropbox.exe
C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\acrotray.exe
C:\Program Files (x86)\Sony\PMB\PMBVolumeWatcher.exe
C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SHTtray.exe
C:\Program Files (x86)\Sony\ISB Utility\ISBMgr.exe
C:\ProgramData\Ad-Aware Browsing Protection\adawarebp.exe
C:\ProgramData\Search Protection\SearchProtection.exe
C:\PROGRA~2\AD-AWA~1\AdAware.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files (x86)\Ad-Aware Antivirus\SBAMSvc.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\SPF\SpfService64.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files (x86)\Sony\SmartWi Connection Utility\CCP.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files (x86)\Sony\SmartWi Connection Utility\ThirdPartyAppMgr.exe
C:\Program Files (x86)\Sony\SmartWi Connection Utility\PowerManager.exe
C:\Program Files\Sony\VAIO Update\VAIOUpdt.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Norton Internet Security\Engine\18.7.2.3\ccSvcHst.exe
C:\Program Files (x86)\Sony\SmartWi Connection Utility\SmartWi.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files\Sony\VAIO Update\VUAgent.exe
C:\Windows\sysWOW64\wbem\wmiprvse.exe
C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
C:\Program Files (x86)\DDNi\Oasis\VAIO Messenger.exe
C:\Program Files (x86)\DDNi\Oasis2Service\Oasis2Service.exe
C:\Program Files\Sony\VAIO Care\VCSystemTray.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_7_700_224.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_7_700_224.exe
C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
C:\Windows\system32\sppsvc.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
C:\Program Files\Sony\VAIO Power Management\SPMService.exe
C:\Windows\servicing\TrustedInstaller.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://securedsearch2.lavasoft.com/index.php?pr=vmn&id=adawaretb&v=3_1&ent=hp&u=0D3764630DFC60BD0790D551D00FCE24
uSearch Bar = hxxp://www.google.com/ie
uSearch Page = hxxp://www.google.com
uDefault_Page_URL = hxxp://www.google.com/ig/redirectdomain?brand=SNNT&bmod=SNNT
uDefault_Search_URL = hxxp://www.google.com/ie
mStart Page = hxxp://websearch.searchdwebs.info/?pid=377&r=2013/06/30&hid=3843828632&lg=EN&cc=US&unqvl=22
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mWinlogon: Userinit = userinit.exe,
BHO: HP Print Enhancer: {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: Symantec NCO BHO: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Engine\18.7.2.3\coieplg.dll
BHO: Ad-Aware Security Add-on: {6c97a91e-4524-4019-86af-2aa2d567bf5c} - C:\Program Files (x86)\adawaretb\adawareDx.dll
BHO: Symantec Intrusion Prevention: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Internet Security\Engine\18.7.2.3\ips\ipsbho.dll
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Adobe PDF Conversion Toolbar Helper: {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
BHO: Updater For XFIN_PORTAL: {bb46be07-13eb-4c49-b0f0-fc78b9ea4983} -
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
BHO: SmartSelect Class: {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
BHO: HP Smart BHO Class: {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
TB: Adobe PDF: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\18.7.2.3\coieplg.dll
TB: Adobe PDF: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\18.7.2.3\coieplg.dll
TB: Ad-Aware Security Add-on: {6c97a91e-4524-4019-86af-2aa2d567bf5c} - C:\Program Files (x86)\adawaretb\adawareDx.dll
EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dll
EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dll
uRun: [CAHeadless] C:\Program Files (x86)\Adobe\Elements Organizer 8.0\CAHeadless\ElementsAutoAnalyzer.exe
uRun: [Desktop Software] "C:\Program Files (x86)\Common Files\SupportSoft\bin\bcont.exe"  /ini "C:\Program Files (x86)\ComcastUI\Desktop Software\uinstaller.ini" /fromrun /starthidden
mRun: [IAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
mRun: [Acrobat Assistant 8.0] "C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe"
mRun: [SmartWiHelper] "C:\Program Files (x86)\Sony\SmartWi Connection Utility\SmartWiHelper.exe" /WindowsStartup
mRun: [PMBVolumeWatcher] C:\Program Files (x86)\Sony\PMB\PMBVolumeWatcher.exe
mRun: [SHTtray.exe] C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SHTtray.exe
mRun: [ISBMgr.exe] "C:\Program Files (x86)\Sony\ISB Utility\ISBMgr.exe"
mRun: [Ad-Aware Browsing Protection] "C:\ProgramData\Ad-Aware Browsing Protection\adawarebp.exe"
mRun: [Search Protection] C:\ProgramData\Search Protection\SearchProtection.exe
mRun: [Ad-Aware Antivirus] "C:\Program Files (x86)\Ad-Aware Antivirus\AdAwareLauncher" --windows-run
StartupFolder: C:\Users\Naomi\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\Dropbox.lnk - C:\Users\Naomi\AppData\Roaming\Dropbox\bin\Dropbox.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\BLOGGI~1.LNK - C:\Program Files (x86)\Sony\Bloggie Software\BGVolumeWatcher.exe
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: Add to Evernote 4.0 - C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll/204
IE: Add to Google Photos Screensa&ver - C:\Windows\System32\GPhotos.scr/200
IE: Append Link Target to Existing PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Append to Existing PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert Link Target to Adobe PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert to Adobe PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~3\Office12\EXCEL.EXE/3000
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0006-ABCDEFFEDCBC} - C:\Program Files (x86)\Java\jre7\bin\jp2iexp.dll
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
IE: {A95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll/204
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_06-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0030-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab
TCP: NameServer = 75.75.75.75 75.75.76.76
TCP: Interfaces\{B0A346A5-318E-4DBD-AA64-4C996964DF41} : DHCPNameServer = 75.75.75.75 75.75.76.76
TCP: Interfaces\{B0A346A5-318E-4DBD-AA64-4C996964DF41}\130383F5A4F63656C697E6F53447 : DHCPNameServer = 75.75.75.75 75.75.76.76
TCP: Interfaces\{B0A346A5-318E-4DBD-AA64-4C996964DF41}\1414349475966496 : DHCPNameServer = 10.70.1.8 10.70.1.7
TCP: Interfaces\{B0A346A5-318E-4DBD-AA64-4C996964DF41}\16D65627963616 : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{B0A346A5-318E-4DBD-AA64-4C996964DF41}\2656C6B696E6E2133603 : DHCPNameServer = 192.168.2.1
TCP: Interfaces\{B0A346A5-318E-4DBD-AA64-4C996964DF41}\443545D24435C4D213 : DHCPNameServer = 192.168.1.254
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SSODL: WebCheck - <orphaned>
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\27.0.1453.116\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
x64-Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s
x64-Run: [RtHDVBg] C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe /FORPCEE3
x64-Run: [SynTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe
x64-Run: [IntelWireless] "C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe" /tf Intel Wireless Tray
x64-Run: [IgfxTray] C:\Windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe
x64-DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
x64-DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
x64-DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Naomi\AppData\Roaming\Mozilla\Firefox\Profiles\mq433fa6.default\
FF - prefs.js: browser.search.defaulturl - hxxp://websearch.searchdwebs.info/?pid=377&r=2013/06/30&hid=3843828632&lg=EN&cc=US&unqvl=22&l=1&q=
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://www.nytimes.com/
FF - prefs.js: keyword.URL - hxxp://websearch.searchdwebs.info/?pid=377&r=2013/06/30&hid=3843828632&lg=EN&cc=US&unqvl=22&l=1&q=
FF - component: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpClipBook.dll
FF - component: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpClipBookDB.dll
FF - component: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpNeoLogger.dll
FF - component: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpSaturn.dll
FF - component: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpSeymour.dll
FF - component: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpSmartSelect.dll
FF - component: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpSmartWebPrinting.dll
FF - component: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpSWPOperation.dll
FF - component: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpXPLogging.dll
FF - component: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpXPMTC.dll
FF - component: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpXPMTL.dll
FF - component: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpXREStub.dll
FF - component: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.0.0.128\coFFPlgn_2011_7_1_3\components\coFFPlgn.dll
FF - component: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.0.0.128\IPSFFPlgn\components\IPSFFPl.dll
FF - plugin: C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Air\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Amazon\MP3 Downloader\npAmazonMP3DownloaderPlugin101799.dll
FF - plugin: C:\Program Files (x86)\Google\Picasa3\npPicasa3.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.145\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.20125.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Sony\Bloggie Software\npsome.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\Users\Naomi\AppData\Roaming\Mozilla\plugins\npatgpc.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_7_700_224.dll
FF - plugin: C:\Windows\SysWOW64\npDeployJava1.dll
FF - plugin: C:\Windows\SysWOW64\npmproxy.dll
FF - ExtSQL: !HIDDEN! 2011-01-04 22:35; smartwebprinting@hp.com; C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3
.
---- FIREFOX POLICIES ----
FF - user.js: yahoo.ytff.general.dontshowhpoffer - true
============= SERVICES / DRIVERS ===============
.
R0 gfibto;gfibto;C:\Windows\System32\drivers\gfibto.sys [2013-6-30 14456]
R0 PxHlpa64;PxHlpa64;C:\Windows\System32\drivers\PxHlpa64.sys [2010-11-12 55024]
R0 SymDS;Symantec Data Store;C:\Windows\System32\drivers\NISx64\1207020.003\symds64.sys [2012-6-22 450680]
R0 SymEFA;Symantec Extended File Attributes;C:\Windows\System32\drivers\NISx64\1207020.003\symefa64.sys [2012-6-22 912504]
R1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.0.0.128\Definitions\BASHDefs\20130620.001\BHDrvx64.sys [2013-6-26 1393240]
R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.0.0.128\Definitions\IPSDefs\20130628.001\IDSviA64.sys [2013-6-30 513184]
R1 SymIRON;Symantec Iron Driver;C:\Windows\System32\drivers\NISx64\1207020.003\ironx64.sys [2012-6-22 171128]
R1 SymNetS;Symantec Network Security WFP Driver;C:\Windows\System32\drivers\NISx64\1207020.003\symnets.sys [2012-6-22 386168]
R2 rimspci;rimspci;C:\Windows\System32\drivers\rimssne64.sys [2010-7-12 94208]
R2 risdsnpe;risdsnpe;C:\Windows\System32\drivers\risdsne64.sys [2010-7-12 78848]
R3 ArcSoftKsUFilter;ArcSoft Magic-I Visual Effect;C:\Windows\System32\drivers\ArcSoftKsUFilter.sys [2010-11-12 19968]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2012-8-11 138912]
R3 HECIx64;Intel® Management Engine Interface;C:\Windows\System32\drivers\HECIx64.sys [2010-6-3 56344]
R3 Impcd;Impcd;C:\Windows\System32\drivers\Impcd.sys [2010-7-12 158976]
R3 IntcDAud;Intel® Display Audio;C:\Windows\System32\drivers\IntcDAud.sys [2012-4-30 317440]
R3 MBAMProtector;MBAMProtector;C:\Windows\System32\drivers\mbam.sys [2013-6-30 25928]
R3 SFEP;Sony Firmware Extension Parser;C:\Windows\System32\drivers\SFEP.sys [2010-6-1 12032]
R3 wdkmd;Intel WiDi KMD;C:\Windows\System32\drivers\WDKMD.sys [2010-4-16 39832]
R3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;C:\Windows\System32\drivers\yk62x64.sys [2010-7-12 402720]
S3 btwampfl;Bluetooth AMP USB Filter;C:\Windows\System32\drivers\btwampfl.sys [2010-11-12 342056]
S3 btwl2cap;Bluetooth L2CAP Service;C:\Windows\System32\drivers\btwl2cap.sys [2010-11-12 39464]
S3 NETw5s64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows 7 - 64 Bit;C:\Windows\System32\drivers\NETw5s64.sys [2010-5-31 7689216]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2011-3-20 59392]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2012-12-13 54784]
.
=============== Created Last 30 ================
.
2013-06-30 11:25:47    --------    d-----w-    C:\ProgramData\Ad-Aware Antivirus
2013-06-30 11:25:45    --------    d-----w-    C:\Users\Naomi\AppData\Roaming\LavasoftStatistics
2013-06-30 11:05:10    --------    d-----w-    C:\Program Files (x86)\Ad-Aware Antivirus
2013-06-30 11:01:45    --------    d-----w-    C:\ProgramData\Downloaded Installations
2013-06-30 11:01:39    --------    d-----w-    C:\ProgramData\Search Protection
2013-06-30 11:01:33    --------    d-----w-    C:\ProgramData\blekko toolbars
2013-06-30 11:01:32    --------    d-----w-    C:\Users\Naomi\AppData\Local\adawarebp
2013-06-30 11:01:26    --------    d-----w-    C:\ProgramData\Ad-Aware Browsing Protection
2013-06-30 11:00:55    --------    d-----w-    C:\Program Files (x86)\Toolbar Cleaner
2013-06-30 11:00:01    --------    d-----w-    C:\Program Files (x86)\adawaretb
2013-06-30 10:58:17    47496    ----a-w-    C:\Windows\System32\sbbd.exe
2013-06-30 10:58:17    14456    ----a-w-    C:\Windows\System32\drivers\gfibto.sys
2013-06-30 10:57:57    --------    d-----w-    C:\Users\Naomi\AppData\Roaming\Ad-Aware Antivirus
2013-06-30 10:16:54    --------    d-----w-    C:\Users\Naomi\AppData\Roaming\Malwarebytes
2013-06-30 10:16:08    --------    d-----w-    C:\ProgramData\Malwarebytes
2013-06-30 10:16:04    25928    ----a-w-    C:\Windows\System32\drivers\mbam.sys
2013-06-30 10:16:03    --------    d-----w-    C:\Program Files (x86)\Malwarebytes' Anti-Malware
2013-06-30 09:53:02    110080    ----a-r-    C:\Users\Naomi\AppData\Roaming\Microsoft\Installer\{E63D8961-0BA9-4CF3-9E94-407ACA42846C}\IconF7A21AF7.exe
2013-06-30 09:53:02    110080    ----a-r-    C:\Users\Naomi\AppData\Roaming\Microsoft\Installer\{E63D8961-0BA9-4CF3-9E94-407ACA42846C}\IconD7F16134.exe
2013-06-30 09:53:02    110080    ----a-r-    C:\Users\Naomi\AppData\Roaming\Microsoft\Installer\{E63D8961-0BA9-4CF3-9E94-407ACA42846C}\Icon1226A4C5.exe
2013-06-30 09:52:57    --------    d-----w-    C:\sh4ldr
2013-06-30 09:52:57    --------    d-----w-    C:\Program Files\Enigma Software Group
2013-06-30 09:49:28    --------    d-----w-    C:\Windows\E63D89610BA94CF39E94407ACA42846C.TMP
2013-06-30 09:49:18    --------    d-----w-    C:\Program Files (x86)\Common Files\Wise Installation Wizard
2013-06-30 08:58:09    --------    d-----w-    C:\ProgramData\StarApp
2013-06-30 08:58:03    --------    d-----w-    C:\ProgramData\SearchNewTab
2013-06-30 08:57:44    --------    d-----w-    C:\Program Files (x86)\SafeSaver
2013-06-30 08:57:33    --------    d-----w-    C:\ProgramData\saFe  savE
2013-06-30 08:43:47    --------    d-----w-    C:\Users\Naomi\AppData\Local\Adobe_Systems_Incorporate
2013-06-30 08:28:18    --------    d-----w-    C:\Users\Naomi\AppData\Roaming\calibre
2013-06-30 08:27:56    --------    d-----w-    C:\Program Files (x86)\Calibre2
2013-06-30 08:24:38    96168    ----a-w-    C:\Windows\SysWow64\WindowsAccessBridge-32.dll
2013-06-14 22:30:19    --------    d-----w-    C:\Users\Naomi\AppData\Local\{38C633CF-BA4D-499B-9104-44A9293D7DC9}
2013-06-13 06:17:41    --------    d-----w-    C:\Users\Naomi\AppData\Local\{0B4D7C20-9984-4906-95F2-610984D70C12}
2013-06-12 02:32:40    1910632    ----a-w-    C:\Windows\System32\drivers\tcpip.sys
2013-06-12 02:30:59    1887232    ----a-w-    C:\Windows\System32\d3d11.dll
2013-06-12 02:30:59    1505280    ----a-w-    C:\Windows\SysWow64\d3d11.dll
2013-06-10 17:13:24    --------    d-----w-    C:\Users\Naomi\AppData\Local\{3C6E0533-81BC-4296-8C89-0E81D8BBF3DD}
2013-06-10 05:11:53    --------    d-----w-    C:\Users\Naomi\AppData\Local\{037BE2C5-F8C7-4F8D-BE0A-23DD84838039}
2013-06-06 06:12:04    867240    ----a-w-    C:\Windows\SysWow64\npDeployJava1.dll
2013-06-03 23:18:33    1228304    ----a-w-    C:\Users\Naomi\PremiereElements_8_Content_LS8.exe
2013-06-03 23:17:55    --------    d-----w-    C:\Users\Naomi\AppData\Local\Akamai
.
==================== Find3M  ====================
.
2013-06-30 08:24:30    789416    ----a-w-    C:\Windows\SysWow64\deployJava1.dll
2013-06-12 02:35:27    71048    ----a-w-    C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2013-06-12 02:35:27    692104    ----a-w-    C:\Windows\SysWow64\FlashPlayerApp.exe
2013-06-08 12:28:46    2706432    ----a-w-    C:\Windows\System32\mshtml.tlb
2013-06-08 11:13:19    2706432    ----a-w-    C:\Windows\SysWow64\mshtml.tlb
2013-05-17 01:25:57    1767936    ----a-w-    C:\Windows\SysWow64\wininet.dll
2013-05-17 01:25:27    2877440    ----a-w-    C:\Windows\SysWow64\jscript9.dll
2013-05-17 01:25:26    61440    ----a-w-    C:\Windows\SysWow64\iesetup.dll
2013-05-17 01:25:26    109056    ----a-w-    C:\Windows\SysWow64\iesysprep.dll
2013-05-17 00:59:03    2241024    ----a-w-    C:\Windows\System32\wininet.dll
2013-05-17 00:58:10    3958784    ----a-w-    C:\Windows\System32\jscript9.dll
2013-05-17 00:58:08    67072    ----a-w-    C:\Windows\System32\iesetup.dll
2013-05-17 00:58:08    136704    ----a-w-    C:\Windows\System32\iesysprep.dll
2013-05-14 12:23:25    89600    ----a-w-    C:\Windows\System32\RegisterIEPKEYs.exe
2013-05-14 08:40:13    71680    ----a-w-    C:\Windows\SysWow64\RegisterIEPKEYs.exe
2013-05-13 05:51:01    184320    ----a-w-    C:\Windows\System32\cryptsvc.dll
2013-05-13 05:51:00    1464320    ----a-w-    C:\Windows\System32\crypt32.dll
2013-05-13 05:51:00    139776    ----a-w-    C:\Windows\System32\cryptnet.dll
2013-05-13 05:50:40    52224    ----a-w-    C:\Windows\System32\certenc.dll
2013-05-13 04:45:55    140288    ----a-w-    C:\Windows\SysWow64\cryptsvc.dll
2013-05-13 04:45:55    1160192    ----a-w-    C:\Windows\SysWow64\crypt32.dll
2013-05-13 04:45:55    103936    ----a-w-    C:\Windows\SysWow64\cryptnet.dll
2013-05-13 03:43:55    1192448    ----a-w-    C:\Windows\System32\certutil.exe
2013-05-13 03:08:10    903168    ----a-w-    C:\Windows\SysWow64\certutil.exe
2013-05-13 03:08:06    43008    ----a-w-    C:\Windows\SysWow64\certenc.dll
2013-05-10 05:49:27    30720    ----a-w-    C:\Windows\System32\cryptdlg.dll
2013-05-10 03:20:54    24576    ----a-w-    C:\Windows\SysWow64\cryptdlg.dll
2013-05-01 10:59:12    94208    ----a-w-    C:\Windows\SysWow64\QuickTimeVR.qtx
2013-05-01 10:59:12    69632    ----a-w-    C:\Windows\SysWow64\QuickTime.qts
2013-04-26 05:51:36    751104    ----a-w-    C:\Windows\System32\win32spl.dll
2013-04-26 04:55:21    492544    ----a-w-    C:\Windows\SysWow64\win32spl.dll
2013-04-17 07:02:06    1230336    ----a-w-    C:\Windows\SysWow64\WindowsCodecs.dll
2013-04-17 06:24:46    1424384    ----a-w-    C:\Windows\System32\WindowsCodecs.dll
2013-04-13 05:49:23    135168    ----a-w-    C:\Windows\apppatch\AppPatch64\AcXtrnal.dll
2013-04-13 05:49:19    350208    ----a-w-    C:\Windows\apppatch\AppPatch64\AcLayers.dll
2013-04-13 05:49:19    308736    ----a-w-    C:\Windows\apppatch\AppPatch64\AcGenral.dll
2013-04-13 05:49:19    111104    ----a-w-    C:\Windows\apppatch\AppPatch64\acspecfc.dll
2013-04-13 04:45:16    474624    ----a-w-    C:\Windows\apppatch\AcSpecfc.dll
2013-04-13 04:45:15    2176512    ----a-w-    C:\Windows\apppatch\AcGenral.dll
2013-04-12 14:45:08    1656680    ----a-w-    C:\Windows\System32\drivers\ntfs.sys
2013-04-10 06:01:54    265064    ----a-w-    C:\Windows\System32\drivers\dxgmms1.sys
2013-04-10 06:01:53    983400    ----a-w-    C:\Windows\System32\drivers\dxgkrnl.sys
2013-04-10 03:30:50    3153920    ----a-w-    C:\Windows\System32\win32k.sys
2013-04-02 14:09:52    4550656    ----a-w-    C:\Windows\SysWow64\GPhotos.scr
2013-02-19 11:58:41    4126720    ----a-w-    C:\Program Files (x86)\GUTA710.tmp
.
============= FINISH: 19:43:40.75 ===============
 

 



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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
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  • Local time:10:07 AM

Posted 30 June 2013 - 10:30 PM


Hello ninjabu811

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.


These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
When they are complete let me have the two reports and let me know how things are running.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 03 July 2013 - 01:19 AM



Hello

48 Hour bump

It has been more than 48 hours since my last post.
  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
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  • Gender:Male
  • Location:Puerto rico
  • Local time:10:07 AM

Posted 07 July 2013 - 02:12 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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