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Internet explorer crashed


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9 replies to this topic

#1 les17

les17

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Posted 30 June 2013 - 09:24 PM

Internet explorer on Windows 7 has stopped working on our computer; when we click on it , it opens a blank screen with icons, but no content and you can't use the search line to find anything. I can still use Mozilla Firefox for all my sites, but if I try to search with google , it redirects. I have to type in a url to find things, although I can search using aol. Internet explorer just suddenly stopped working; the monitor turned black a couple of times before going to screen saver, and then explorer wouldn't work after that. Please advise what we should do. Thanks a lot!
 
 
 
 
 
Mod Edit: Moved from Win7 to Am I Infected ~~boopme


Edited by boopme, 30 June 2013 - 10:09 PM.


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#2 Broni

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Posted 30 June 2013 - 11:22 PM

p22002970.gif Reset Internet Explorer.
Go here: http://support.microsoft.com/kb/923737 and run "FixIt" procedure.
You can use ANY browser to download "FixIt" file.
Make sure you follow ALL steps listed there.

Let me know if it helped.

 

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size

Click Go and post the result.

p22002970.gif Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

p22002970.gifDownload Malwarebytes Anti-Rootkit from HERE to your Desktop.
  • Unzip downloaded file.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • DO NOT click on the Cleanup button. Simply exit the program.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt


p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.


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#3 les17

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Posted 02 July 2013 - 12:11 PM

Hello Broni, thank you for responding to our question and problem.  Sorry for not replying sooner but we wanted to complete all the actions you instructed.

 

1. The Fixlt program restored the Internet Explorer.

 

2. We downloaded and ran the software as instructed, here are the logs.

 

Thanks again, les17

 

Results of screen317's Security Check version 0.99.68 
 Windows 7 Service Pack 1 x64 (UAC is enabled) 
 Internet Explorer 10 
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled! 
Norton Internet Security  
 WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
 Malwarebytes Anti-Malware version 1.75.0.1300 
  Adobe Flash Player 11.3.300.257 Flash Player out of Date! 
 Adobe Reader XI 
 Mozilla Firefox 10.0.2 Firefox out of Date! 
 Google Chrome 27.0.1453.110 
 Google Chrome 27.0.1453.116 
````````Process Check: objlist.exe by Laurent```````` 
 Norton ccSvcHst.exe
 Malwarebytes Anti-Malware mbamservice.exe 
 Malwarebytes Anti-Malware mbamgui.exe 
 Malwarebytes' Anti-Malware mbamscheduler.exe  
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 23% Defragment your hard drive soon! (Do NOT defrag if SSD!)
````````````````````End of Log``````````````````````
 

 

 

Farbar Service Scanner Version: 27-06-2013
Ran by Kruegel (administrator) on 01-07-2013 at 21:46:36
Running from "C:\Users\Kruegel\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\1HJ54LMR"
Microsoft Windows 7 Ultimate  Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.

Windows Firewall:
=============

Firewall Disabled Policy:
==================

System Restore:
============

System Restore Disabled Policy:
========================

Action Center:
============

Action Center Notification Icon =====> HKLM\...\ShellServiceObjects\{F56F6FDD-AA9D-4618-A949-C1B91AF43B1A}\\"AutoStart" value does not exist.

Windows Update:
============

Windows Autoupdate Disabled Policy:
============================

Windows Defender:
==============

Other Services:
==============

File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\ipnathlp.dll => MD5 is legit
C:\Windows\System32\iphlpsvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit

**** End of log ****

 

MiniToolBox by Farbar  Version: 16-06-2013
Ran by Kruegel (administrator) on 01-07-2013 at 21:50:28
Running from "C:\Users\Kruegel\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\NYO0YIAD"
Windows 7 Ultimate Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

========================= Hosts content: =================================

127.0.0.1       localhost

========================= IP Configuration: ================================

Realtek PCIe GBE Family Controller = Local Area Connection (Connected)

# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global

popd
# End of IPv4 configuration

 

Windows IP Configuration

   Host Name . . . . . . . . . . . . : Kruegel-PC
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
   Physical Address. . . . . . . . . : 00-25-22-6E-38-B3
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::4ee:8a1:5803:25ed%10(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.1.100(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Thursday, June 27, 2013 11:31:40 AM
   Lease Expires . . . . . . . . . . : Tuesday, July 02, 2013 9:13:56 PM
   Default Gateway . . . . . . . . . : 192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 234890530
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-14-20-E2-09-00-25-22-6E-38-B3
   DNS Servers . . . . . . . . . . . : 167.206.245.130
                                       167.206.245.129
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{1675A52F-1F7E-4D5D-9C44-C5222FA47ECB}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:2899:1f9a:3f57:fe9b(Preferred)
   Link-local IPv6 Address . . . . . : fe80::2899:1f9a:3f57:fe9b%11(Preferred)
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled
Server:  vdns2.srv.prnynj.cv.net
Address:  167.206.245.130

Name:    google.com
Addresses:  2607:f8b0:4006:800::1007
   74.125.226.200
   74.125.226.193
   74.125.226.199
   74.125.226.206
   74.125.226.201
   74.125.226.195
   74.125.226.197
   74.125.226.198
   74.125.226.196
   74.125.226.194
   74.125.226.192

Pinging google.com [74.125.226.201] with 32 bytes of data:
Reply from 74.125.226.201: bytes=32 time=10ms TTL=55
Reply from 74.125.226.201: bytes=32 time=28ms TTL=55

Ping statistics for 74.125.226.201:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 10ms, Maximum = 28ms, Average = 19ms
Server:  vdns2.srv.prnynj.cv.net
Address:  167.206.245.130

Name:    yahoo.com
Addresses:  206.190.36.45
   98.138.253.109
   98.139.183.24

Pinging yahoo.com [98.138.253.109] with 32 bytes of data:
Reply from 98.138.253.109: bytes=32 time=55ms TTL=50
Reply from 98.138.253.109: bytes=32 time=118ms TTL=48

Ping statistics for 98.138.253.109:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 55ms, Maximum = 118ms, Average = 86ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 10...00 25 22 6e 38 b3 ......Realtek PCIe GBE Family Controller
  1...........................Software Loopback Interface 1
 13...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 11...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1    192.168.1.100     20
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link     192.168.1.100    276
    192.168.1.100  255.255.255.255         On-link     192.168.1.100    276
    192.168.1.255  255.255.255.255         On-link     192.168.1.100    276
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link     192.168.1.100    276
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link     192.168.1.100    276
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 11     58 ::/0                     On-link
  1    306 ::1/128                  On-link
 11     58 2001::/32                On-link
 11    306 2001:0:4137:9e76:2899:1f9a:3f57:fe9b/128
                                    On-link
 10    276 fe80::/64                On-link
 11    306 fe80::/64                On-link
 10    276 fe80::4ee:8a1:5803:25ed/128
                                    On-link
 11    306 fe80::2899:1f9a:3f57:fe9b/128
                                    On-link
  1    306 ff00::/8                 On-link
 11    306 ff00::/8                 On-link
 10    276 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [152864] (Apple Inc.)
Catalog5 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 07 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Program Files\Bonjour\mdnsNSP.dll [193824] (Apple Inc.)
x64-Catalog5 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (07/01/2013 09:27:30 PM) (Source: MsiInstaller) (User: Kruegel-PC)
Description: Product: Microsoft Fix it 50195 -- Error 1500. Another installation is in progress. You must complete that installation before continuing this one.

Error: (07/01/2013 09:27:22 PM) (Source: MsiInstaller) (User: Kruegel-PC)
Description: Product: Microsoft Fix it 50195 -- Error 1500. Another installation is in progress. You must complete that installation before continuing this one.

Error: (07/01/2013 09:27:21 PM) (Source: MsiInstaller) (User: Kruegel-PC)
Description: Product: Microsoft Fix it 50195 -- Error 1500. Another installation is in progress. You must complete that installation before continuing this one.

Error: (07/01/2013 09:26:47 PM) (Source: MsiInstaller) (User: Kruegel-PC)
Description: Product: Microsoft Fix it 50195 -- Error 1500. Another installation is in progress. You must complete that installation before continuing this one.

Error: (07/01/2013 09:26:45 PM) (Source: MsiInstaller) (User: Kruegel-PC)
Description: Product: Microsoft Fix it 50195 -- Error 1500. Another installation is in progress. You must complete that installation before continuing this one.

Error: (06/29/2013 11:41:01 AM) (Source: Application Error) (User: )
Description: Faulting application name: FlashPlayerPlugin_11_3_300_257.exe, version: 11.3.300.257, time stamp: 0x4fc82063
Faulting module name: NPSWF32_11_3_300_257.dll, version: 11.3.300.257, time stamp: 0x4fc821fc
Exception code: 0xc0000005
Fault offset: 0x0016b4ac
Faulting process id: 0x580
Faulting application start time: 0xFlashPlayerPlugin_11_3_300_257.exe0
Faulting application path: FlashPlayerPlugin_11_3_300_257.exe1
Faulting module path: FlashPlayerPlugin_11_3_300_257.exe2
Report Id: FlashPlayerPlugin_11_3_300_257.exe3

Error: (06/27/2013 11:31:50 AM) (Source: ESENT) (User: )
Description: taskhost (2532) WebCacheLocal: Error -1811 occurred while opening logfile C:\Users\Kruegel\AppData\Local\Microsoft\Windows\WebCache\V010009E.log.

Error: (06/27/2013 11:31:44 AM) (Source: Windows Search Service) (User: )
Description: The index cannot be initialized.

Details:
 The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

Error: (06/27/2013 11:31:44 AM) (Source: Windows Search Service) (User: )
Description: The application cannot be initialized.

Context: Windows Application

Details:
 The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

Error: (06/27/2013 11:31:44 AM) (Source: Windows Search Service) (User: )
Description: The gatherer object cannot be initialized.

Context: Windows Application, SystemIndex Catalog

Details:
 The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

System errors:
=============
Error: (06/27/2013 11:32:14 AM) (Source: Service Control Manager) (User: )
Description: The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Windows Search service, but this action failed with the following error:
%%1056

Error: (06/27/2013 11:31:44 AM) (Source: Service Control Manager) (User: )
Description: The Windows Search service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 30000 milliseconds: Restart the service.

Error: (06/27/2013 11:31:44 AM) (Source: Service Control Manager) (User: )
Description: The Windows Search service terminated with service-specific error %%-1073473535.

Error: (06/27/2013 11:31:38 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 11:30:18 AM on ?6/?27/?2013 was unexpected.

Error: (06/27/2013 11:16:20 AM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the NIS service.

Error: (06/27/2013 11:15:50 AM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the NIS service.

Error: (06/27/2013 11:15:20 AM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the NIS service.

Error: (06/27/2013 11:14:50 AM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the NIS service.

Error: (06/27/2013 11:14:20 AM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the NIS service.

Error: (06/27/2013 11:13:50 AM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the NIS service.

Microsoft Office Sessions:
=========================
Error: (07/01/2013 09:27:30 PM) (Source: MsiInstaller)(User: Kruegel-PC)
Description: Product: Microsoft Fix it 50195 -- Error 1500. Another installation is in progress. You must complete that installation before continuing this one.(NULL)(NULL)(NULL)(NULL)(NULL)

Error: (07/01/2013 09:27:22 PM) (Source: MsiInstaller)(User: Kruegel-PC)
Description: Product: Microsoft Fix it 50195 -- Error 1500. Another installation is in progress. You must complete that installation before continuing this one.(NULL)(NULL)(NULL)(NULL)(NULL)

Error: (07/01/2013 09:27:21 PM) (Source: MsiInstaller)(User: Kruegel-PC)
Description: Product: Microsoft Fix it 50195 -- Error 1500. Another installation is in progress. You must complete that installation before continuing this one.(NULL)(NULL)(NULL)(NULL)(NULL)

Error: (07/01/2013 09:26:47 PM) (Source: MsiInstaller)(User: Kruegel-PC)
Description: Product: Microsoft Fix it 50195 -- Error 1500. Another installation is in progress. You must complete that installation before continuing this one.(NULL)(NULL)(NULL)(NULL)(NULL)

Error: (07/01/2013 09:26:45 PM) (Source: MsiInstaller)(User: Kruegel-PC)
Description: Product: Microsoft Fix it 50195 -- Error 1500. Another installation is in progress. You must complete that installation before continuing this one.(NULL)(NULL)(NULL)(NULL)(NULL)

Error: (06/29/2013 11:41:01 AM) (Source: Application Error)(User: )
Description: FlashPlayerPlugin_11_3_300_257.exe11.3.300.2574fc82063NPSWF32_11_3_300_257.dll11.3.300.2574fc821fcc00000050016b4ac58001ce74dee7c2619aC:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_3_300_257.exeC:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_3_300_257.dll4cb2c272-e0d2-11e2-aad4-0025226e38b3

Error: (06/27/2013 11:31:50 AM) (Source: ESENT)(User: )
Description: taskhost2532WebCacheLocal: C:\Users\Kruegel\AppData\Local\Microsoft\Windows\WebCache\V010009E.log-1811

Error: (06/27/2013 11:31:44 AM) (Source: Windows Search Service)(User: )
Description:
Details:
 The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

Error: (06/27/2013 11:31:44 AM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application

Details:
 The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

Error: (06/27/2013 11:31:44 AM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application, SystemIndex Catalog

Details:
 The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

CodeIntegrity Errors:
===================================
  Date: 2013-04-21 22:44:54.392
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2013-04-21 22:44:54.299
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2013-04-21 22:44:54.205
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2013-04-21 22:44:54.080
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2013-04-21 19:55:31.876
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2013-04-21 19:55:31.751
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

=========================== Installed Programs ============================

64 Bit HP CIO Components Installer (Version: 7.2.8)
Acrobat.com (Version: 0.0.0)
Acrobat.com (Version: 1.1.377)
Adobe Acrobat 5.0 (Version: 5.0)
Adobe AIR (Version: 3.1.0.4880)
Adobe Flash Player 11 ActiveX (Version: 11.1.102.55)
Adobe Flash Player 11 Plugin (Version: 11.3.300.257)
Adobe Reader XI (11.0.03) (Version: 11.0.03)
Advertising Center (Version: 0.0.0.2)
AMD Drag and Drop Transcoding (Version: 2.00.0000)
AMD USB Filter Driver (Version: 1.0.15.94)
Apple Application Support (Version: 1.5.2)
Apple Mobile Device Support (Version: 3.4.1.2)
Apple Software Update (Version: 2.1.3.127)
ArcSoft PhotoBase 3
ArcSoft PhotoStudio 5
ASRock IES v2.0.84
ASRock InstantBoot v1.24
ASRock OC Tuner v2.3.81
ATI AVIVO64 Codecs (Version: 11.6.0.50706)
ATI Catalyst Install Manager (Version: 3.0.782.0)
Audacity 1.2.6
Bonjour (Version: 2.0.5.0)
BufferChm (Version: 130.0.331.000)
Catalyst Control Center - Branding (Version: 1.00.0000)
Catalyst Control Center Graphics Previews Common (Version: 2010.0706.2128.36662)
Catalyst Control Center Graphics Previews Vista (Version: 2010.0706.2128.36662)
Catalyst Control Center InstallProxy (Version: 2010.0706.2128.36662)
Catalyst Control Center Localization All (Version: 2010.0706.2128.36662)
CCC Help Chinese Standard (Version: 2010.0706.2127.36662)
CCC Help Chinese Traditional (Version: 2010.0706.2127.36662)
CCC Help Czech (Version: 2010.0706.2127.36662)
CCC Help Danish (Version: 2010.0706.2127.36662)
CCC Help Dutch (Version: 2010.0706.2127.36662)
CCC Help English (Version: 2010.0706.2127.36662)
CCC Help Finnish (Version: 2010.0706.2127.36662)
CCC Help French (Version: 2010.0706.2127.36662)
CCC Help German (Version: 2010.0706.2127.36662)
CCC Help Greek (Version: 2010.0706.2127.36662)
CCC Help Hungarian (Version: 2010.0706.2127.36662)
CCC Help Italian (Version: 2010.0706.2127.36662)
CCC Help Japanese (Version: 2010.0706.2127.36662)
CCC Help Korean (Version: 2010.0706.2127.36662)
CCC Help Norwegian (Version: 2010.0706.2127.36662)
CCC Help Polish (Version: 2010.0706.2127.36662)
CCC Help Portuguese (Version: 2010.0706.2127.36662)
CCC Help Russian (Version: 2010.0706.2127.36662)
CCC Help Spanish (Version: 2010.0706.2127.36662)
CCC Help Swedish (Version: 2010.0706.2127.36662)
CCC Help Thai (Version: 2010.0706.2127.36662)
CCC Help Turkish (Version: 2010.0706.2127.36662)
ccc-core-static (Version: 2010.0706.2128.36662)
ccc-utility64 (Version: 2010.0706.2128.36662)
CCleaner (Version: 4.00)
Cisco Network Magic (Version: 5.5.09195.0)
CPUID CPU-Z 1.56
D5400 (Version: 130.0.365.000)
DeviceDiscovery (Version: 130.0.465.000)
FileASSASSIN (Version: 1.06)
Google Chrome (Version: 27.0.1453.116)
Google Earth (Version: 7.0.3.8542)
Google Toolbar for Internet Explorer (Version: 1.0.0)
Google Toolbar for Internet Explorer (Version: 7.5.4209.2358)
Google Update Helper (Version: 1.3.21.145)
GPBaseService2 (Version: 130.0.371.000)
HP Customer Participation Program 13.0 (Version: 13.0)
HP Imaging Device Functions 13.0 (Version: 13.0)
HP Photosmart D5400 Printer Driver Software 13.0 Rel. 3 (Version: 13.0)
HP Photosmart Essential 3.5 (Version: 3.5)
HP Smart Web Printing 4.51 (Version: 4.51)
HP Solution Center 13.0 (Version: 13.0)
HP Update (Version: 4.000.011.006)
HPPhotoGadget (Version: 130.0.282.000)
HPPhotoSmartDiscLabel_PaperLabel (Version: 2.04.0000)
HPPhotoSmartDiscLabel_PrintOnDisc (Version: 2.04.0000)
HPPhotoSmartDiscLabelContent1 (Version: 2.04.0000)
hpphotosmartdisclabelplugin (Version: 2.04.0000)
HPPhotosmartEssential (Version: 2.04.0000)
HPProductAssistant (Version: 130.0.371.000)
HPSSupply (Version: 130.0.371.000)
HydraVision (Version: 4.2.174.0)
ImagXpress (Version: 7.0.74.0)
iPhone Explorer 2.1.2.3
iTunes (Version: 10.3.1.55)
LAME v3.98.3 for Audacity
Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
Manual CanoScan 3000,3000F
MarketResearch (Version: 130.0.374.000)
MediaWidget 6.0
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Office Professional Edition 2003 (Version: 11.0.5614.0)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Mozilla Firefox 10.0.2 (x86 en-US) (Version: 10.0.2)
MS Access 97 SP2
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
NEC Electronics USB 3.0 Host Controller Driver (Version: 1.0.19.0)
Nero 9 Essentials
Nero ControlCenter (Version: 9.0.0.1)
Nero Express Help (Version: 9.4.33.100)
Nero Installer (Version: 4.4.9.0)
Nero Online Upgrade (Version: 1.3.0.0)
Nero StartSmart (Version: 9.4.33.100)
Nero StartSmart Help (Version: 9.4.27.100)
Nero StartSmart OEM (Version: 9.4.10.100)
NeroExpress (Version: 9.4.33.100)
neroxml (Version: 1.0.0)
Network Magic (Version: 5.5.9195.0)
Norton Internet Security (Version: 17.9.0.12)
PS_SF_03_D5400_Software_Min (Version: 130.0.365.000)
Pure Networks Platform (Version: 11.2.09195.1)
QuickTime (Version: 7.69.80.9)
Realtek Ethernet Controller Driver For Windows 7 (Version: 7.17.304.2010)
Realtek High Definition Audio Driver (Version: 6.0.1.6043)
Revo Uninstaller 1.94 (Version: 1.94)
Shop for HP Supplies (Version: 13.0)
SimCity 3000 Unlimited
SiSoftware Sandra Lite 2011a (Version: 17.20.2011.1)
SmartWebPrinting (Version: 130.0.457.000)
SolutionCenter (Version: 130.0.373.000)
Sound Blaster X-Fi MB (Version: 1.0)
Status (Version: 130.0.469.000)
Toolbox (Version: 130.0.648.000)
TrayApp (Version: 130.0.422.000)
UnloadSupport (Version: 11.0.0)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
WebReg (Version: 130.0.132.017)
Yahoo! Software Update
Yahoo! Toolbar

========================= Devices: ================================

Name: Multimedia Video Controller
Description: Multimedia Video Controller
Class Guid:
Manufacturer:
Service:
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.

Name: Multimedia Controller
Description: Multimedia Controller
Class Guid:
Manufacturer:
Service:
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.

========================= Memory info: ===================================

Percentage of memory in use: 30%
Total physical RAM: 4095.24 MB
Available physical RAM: 2850.38 MB
Total Pagefile: 8188.67 MB
Available Pagefile: 6404.39 MB
Total Virtual: 4095.88 MB
Available Virtual: 3970.66 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:59.53 GB) (Free:14.85 GB) NTFS
3 Drive e: (Storage) (Fixed) (Total:298.09 GB) (Free:148.31 GB) NTFS

========================= Users: ========================================

User accounts for \\KRUEGEL-PC

Administrator            Guest                    Kruegel                 

**** End of log ****

 

 

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2013.07.01.08

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 10.0.9200.16618
Kruegel :: KRUEGEL-PC [administrator]

7/1/2013 11:53:20 PM
mbam-log-2013-07-01 (23-53-20).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 215048
Time elapsed: 1 minute(s), 59 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

 

Malwarebytes Anti-Rootkit BETA 1.06.0.1004
www.malwarebytes.org

Database version: v2013.07.02.05

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 10.0.9200.16618
Kruegel :: KRUEGEL-PC [administrator]

7/2/2013 12:08:22 PM
mbar-log-2013-07-02 (12-08-22).txt

Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUM | P2P
Scan options disabled: PUP
Objects scanned: 235258
Time elapsed: 4 minute(s), 53 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

Physical Sectors Detected: 0
(No malicious items detected)

(end)

 

---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.06.0.1004

© Malwarebytes Corporation 2011-2012

OS version: 6.1.7601 Windows 7 Service Pack 1 x64

Account is Administrative

Internet Explorer version: 10.0.9200.16618

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, E:\ DRIVE_FIXED
CPU speed: 3.506000 GHz
Memory total: 4294172672, free: 3113472000

Downloaded database version: v2013.07.02.05
Initializing...
------------ Kernel report ------------
     07/02/2013 12:08:18
------------ Loaded modules -----------
\SystemRoot\system32\ntoskrnl.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kdcom.dll
\SystemRoot\system32\mcupdate_AuthenticAMD.dll
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\CLFS.SYS
\SystemRoot\system32\CI.dll
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\system32\drivers\ACPI.sys
\SystemRoot\system32\drivers\WMILIB.SYS
\SystemRoot\system32\drivers\msisadrv.sys
\SystemRoot\system32\drivers\pci.sys
\SystemRoot\system32\drivers\vdrvroot.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\system32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\system32\drivers\pciide.sys
\SystemRoot\system32\drivers\PCIIDEX.SYS
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\system32\drivers\vmbus.sys
\SystemRoot\system32\drivers\winhv.sys
\SystemRoot\system32\drivers\atapi.sys
\SystemRoot\system32\drivers\ataport.SYS
\SystemRoot\system32\drivers\amdxata.sys
\SystemRoot\system32\drivers\fltmgr.sys
\SystemRoot\system32\drivers\fileinfo.sys
\SystemRoot\system32\drivers\NISx64\1109000.00C\SYMDS64.SYS
\SystemRoot\system32\drivers\NISx64\1109000.00C\SYMEFA64.SYS
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\System32\Drivers\msrpc.sys
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\System32\Drivers\cng.sys
\SystemRoot\System32\drivers\pcw.sys
\SystemRoot\System32\Drivers\Fs_Rec.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\Drivers\ksecpkg.sys
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\system32\drivers\vmstorfl.sys
\SystemRoot\system32\drivers\volsnap.sys
\SystemRoot\System32\Drivers\spldr.sys
\SystemRoot\System32\drivers\rdyboost.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\System32\drivers\hwpolicy.sys
\SystemRoot\System32\DRIVERS\fvevol.sys
\SystemRoot\system32\DRIVERS\disk.sys
\SystemRoot\system32\DRIVERS\CLASSPNP.SYS
\SystemRoot\system32\DRIVERS\AtiPcie.sys
\SystemRoot\system32\DRIVERS\cdrom.sys
\SystemRoot\System32\Drivers\NISx64\1109000.00C\SRTSP64.SYS
\SystemRoot\system32\drivers\NISx64\1109000.00C\Ironx64.SYS
\SystemRoot\system32\drivers\NISx64\1109000.00C\SRTSPX64.SYS
\??\C:\Windows\system32\Drivers\SYMEVENT64x86.SYS
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\System32\drivers\vga.sys
\SystemRoot\System32\drivers\VIDEOPRT.SYS
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\System32\DRIVERS\RDPCDD.sys
\SystemRoot\system32\drivers\rdpencdd.sys
\SystemRoot\system32\drivers\rdprefmp.sys
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\System32\Drivers\NISx64\1109000.00C\SYMTDIV.SYS
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\drivers\ws2ifsl.sys
\SystemRoot\system32\DRIVERS\wfplwf.sys
\SystemRoot\system32\DRIVERS\pacer.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\serial.sys
\SystemRoot\system32\DRIVERS\wanarp.sys
\SystemRoot\system32\drivers\termdd.sys
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\system32\drivers\mssmbios.sys
\??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_17.0.0.136\Definitions\IPSDefs\20130629.001\IDSvia64.sys
\??\C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys
\??\C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys
\SystemRoot\System32\drivers\discache.sys
\SystemRoot\system32\drivers\csc.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\system32\drivers\NISx64\1109000.00C\ccHPx64.sys
\SystemRoot\system32\DRIVERS\blbdrive.sys
\??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_17.0.0.136\Definitions\BASHDefs\20130620.001\BHDrvx64.sys
\SystemRoot\system32\DRIVERS\tunnel.sys
\SystemRoot\system32\DRIVERS\amdppm.sys
\SystemRoot\system32\DRIVERS\atikmpag.sys
\SystemRoot\system32\DRIVERS\atikmdag.sys
\SystemRoot\System32\drivers\dxgkrnl.sys
\SystemRoot\System32\drivers\dxgmms1.sys
\SystemRoot\system32\drivers\HDAudBus.sys
\SystemRoot\system32\DRIVERS\nusb3xhc.sys
\SystemRoot\system32\DRIVERS\USBD.SYS
\SystemRoot\system32\DRIVERS\usbfilter.sys
\SystemRoot\system32\DRIVERS\Rt64win7.sys
\SystemRoot\system32\DRIVERS\GEARAspiWDM.sys
\SystemRoot\system32\DRIVERS\usbohci.sys
\SystemRoot\system32\DRIVERS\USBPORT.SYS
\SystemRoot\system32\DRIVERS\usbehci.sys
\SystemRoot\system32\drivers\i8042prt.sys
\SystemRoot\system32\drivers\kbdclass.sys
\SystemRoot\system32\DRIVERS\serenum.sys
\SystemRoot\system32\drivers\1394ohci.sys
\SystemRoot\system32\drivers\wmiacpi.sys
\SystemRoot\system32\drivers\CompositeBus.sys
\SystemRoot\system32\DRIVERS\AgileVpn.sys
\SystemRoot\system32\DRIVERS\rasl2tp.sys
\SystemRoot\system32\DRIVERS\ndistapi.sys
\SystemRoot\system32\DRIVERS\ndiswan.sys
\SystemRoot\system32\DRIVERS\raspppoe.sys
\SystemRoot\system32\DRIVERS\raspptp.sys
\SystemRoot\system32\DRIVERS\rassstp.sys
\SystemRoot\system32\DRIVERS\rdpbus.sys
\SystemRoot\system32\drivers\mouclass.sys
\SystemRoot\system32\drivers\swenum.sys
\SystemRoot\system32\drivers\ks.sys
\SystemRoot\system32\drivers\umbus.sys
\SystemRoot\system32\DRIVERS\nusb3hub.sys
\SystemRoot\system32\DRIVERS\usbhub.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\system32\drivers\AtiHdmi.sys
\SystemRoot\system32\drivers\portcls.sys
\SystemRoot\system32\drivers\drmk.sys
\SystemRoot\system32\drivers\ksthunk.sys
\SystemRoot\system32\drivers\RTKVHD64.sys
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\Dxapi.sys
\SystemRoot\system32\DRIVERS\monitor.sys
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\system32\drivers\hidusb.sys
\SystemRoot\system32\drivers\HIDCLASS.SYS
\SystemRoot\system32\drivers\HIDPARSE.SYS
\SystemRoot\System32\Drivers\dump_dumpata.sys
\SystemRoot\System32\Drivers\dump_atapi.sys
\SystemRoot\system32\DRIVERS\USBSTOR.SYS
\SystemRoot\System32\Drivers\dump_dumpfve.sys
\SystemRoot\system32\DRIVERS\mouhid.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\System32\cdd.dll
\SystemRoot\system32\drivers\luafv.sys
\??\C:\Windows\system32\drivers\mbam.sys
\SystemRoot\system32\DRIVERS\lltdio.sys
\SystemRoot\system32\DRIVERS\pnarp.sys
\SystemRoot\system32\DRIVERS\purendis.sys
\SystemRoot\system32\DRIVERS\rspndr.sys
\SystemRoot\system32\drivers\HTTP.sys
\SystemRoot\System32\DRIVERS\srvnet.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\SystemRoot\System32\DRIVERS\srv2.sys
\SystemRoot\System32\DRIVERS\srv.sys
\??\C:\Windows\system32\drivers\cpuz134_x64.sys
\SystemRoot\system32\drivers\peauth.sys
\SystemRoot\System32\Drivers\secdrv.SYS
\SystemRoot\System32\drivers\tcpipreg.sys
\SystemRoot\system32\drivers\WudfPf.sys
\SystemRoot\system32\DRIVERS\WUDFRd.sys
\SystemRoot\system32\DRIVERS\usbccgp.sys
\SystemRoot\system32\DRIVERS\usbprint.sys
\SystemRoot\system32\DRIVERS\dot4usb.sys
\SystemRoot\system32\DRIVERS\Dot4.sys
\SystemRoot\system32\drivers\Dot4Prt.sys
\??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_17.0.0.136\Definitions\VirusDefs\20130702.002\EX64.SYS
\??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_17.0.0.136\Definitions\VirusDefs\20130702.002\ENG64.SYS
\??\C:\Windows\system32\drivers\mbamchameleon.sys
\??\C:\Windows\system32\drivers\mbamswissarmy.sys
\Windows\System32\ntdll.dll
\Windows\System32\smss.exe
\Windows\System32\apisetschema.dll
\Windows\System32\autochk.exe
\Windows\System32\msctf.dll
\Windows\System32\rpcrt4.dll
\Windows\System32\ole32.dll
\Windows\System32\gdi32.dll
\Windows\System32\urlmon.dll
\Windows\System32\sechost.dll
\Windows\System32\advapi32.dll
\Windows\System32\setupapi.dll
\Windows\System32\ws2_32.dll
\Windows\System32\kernel32.dll
\Windows\System32\imm32.dll
\Windows\System32\nsi.dll
\Windows\System32\oleaut32.dll
\Windows\System32\psapi.dll
\Windows\System32\Wldap32.dll
\Windows\System32\shlwapi.dll
\Windows\System32\shell32.dll
\Windows\System32\comdlg32.dll
\Windows\System32\user32.dll
\Windows\System32\lpk.dll
\Windows\System32\msvcrt.dll
\Windows\System32\normaliz.dll
\Windows\System32\usp10.dll
\Windows\System32\iertutil.dll
\Windows\System32\imagehlp.dll
\Windows\System32\clbcatq.dll
\Windows\System32\wininet.dll
\Windows\System32\difxapi.dll
\Windows\System32\devobj.dll
\Windows\System32\comctl32.dll
\Windows\System32\wintrust.dll
\Windows\System32\api-ms-win-downlevel-advapi32-l1-1-0.dll
\Windows\System32\KernelBase.dll
\Windows\System32\api-ms-win-downlevel-ole32-l1-1-0.dll
\Windows\System32\api-ms-win-downlevel-shlwapi-l1-1-0.dll
\Windows\System32\crypt32.dll
\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll
\Windows\System32\api-ms-win-downlevel-normaliz-l1-1-0.dll
\Windows\System32\cfgmgr32.dll
\Windows\System32\api-ms-win-downlevel-version-l1-1-0.dll
\Windows\System32\msasn1.dll
\Windows\SysWOW64\normaliz.dll
----------- End -----------
Done!
<<<1>>>
Upper Device Name: \Device\Harddisk3\DR5
Upper Device Object: 0xfffffa80075db060
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\0000009b\
Lower Device Object: 0xfffffa80062d1060
Lower Device Driver Name: \Driver\USBSTOR\
<<<1>>>
Upper Device Name: \Device\Harddisk2\DR2
Upper Device Object: 0xfffffa8005f443e0
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\0000007f\
Lower Device Object: 0xfffffa8005f42060
Lower Device Driver Name: \Driver\USBSTOR\
<<<1>>>
Upper Device Name: \Device\Harddisk1\DR1
Upper Device Object: 0xfffffa8004346060
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\Ide\IdeDeviceP1T0L0-2\
Lower Device Object: 0xfffffa800433c060
Lower Device Driver Name: \Driver\atapi\
<<<1>>>
Upper Device Name: \Device\Harddisk0\DR0
Upper Device Object: 0xfffffa800433a060
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\Ide\IdeDeviceP0T0L0-0\
Lower Device Object: 0xfffffa8004337060
Lower Device Driver Name: \Driver\atapi\
<<<2>>>
Device number: 0, partition: 2
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xfffffa800433a060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa800433ab90, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa800433a060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa8003eb69b0, DeviceName: Unknown, DriverName: \Driver\ACPI\
DevicePointer: 0xfffffa8004337060, DeviceName: \Device\Ide\IdeDeviceP0T0L0-0\, DriverName: \Driver\atapi\
------------ End ----------
Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
Device number: 0, partition: 2
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning drivers directory: C:\Windows\system32\drivers...
<<<2>>>
Device number: 0, partition: 2
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Done!
Drive 0
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: ED8618A4

Partition information:

    Partition 0 type is Primary (0x7)
    Partition is ACTIVE.
    Partition starts at LBA: 2048  Numsec = 204800
    Partition file system is NTFS
    Partition is bootable

    Partition 1 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 206848  Numsec = 124835840

    Partition 2 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

Disk Size: 64023257088 bytes
Sector size: 512 bytes

Scanning physical sectors of unpartitioned space on drive 0 (1-2047-125025424-125045424)...
Done!
Physical Sector Size: 512
Drive: 1, DevicePointer: 0xfffffa8004346060, DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa8003c67040, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa8004346060, DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa8003ebe9b0, DeviceName: Unknown, DriverName: \Driver\ACPI\
DevicePointer: 0xfffffa800433c060, DeviceName: \Device\Ide\IdeDeviceP1T0L0-2\, DriverName: \Driver\atapi\
------------ End ----------
Alternate DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\Disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
Drive 1
Scanning MBR on drive 1...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: 59D07E4

Partition information:

    Partition 0 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 2048  Numsec = 625137664

    Partition 1 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

    Partition 2 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

Disk Size: 320072933376 bytes
Sector size: 512 bytes

Done!
Physical Sector Size: 0
Drive: 2, DevicePointer: 0xfffffa8005f443e0, DeviceName: \Device\Harddisk2\DR2\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa8005f42580, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa8005f443e0, DeviceName: \Device\Harddisk2\DR2\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa8005f436e0, DeviceName: Unknown, DriverName: \Driver\usbfilter\
DevicePointer: 0xfffffa8005f42060, DeviceName: \Device\0000007f\, DriverName: \Driver\USBSTOR\
------------ End ----------
Physical Sector Size: 0
Drive: 3, DevicePointer: 0xfffffa80075db060, DeviceName: \Device\Harddisk3\DR5\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa80080d7b90, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa80075db060, DeviceName: \Device\Harddisk3\DR5\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa8005f43bf0, DeviceName: Unknown, DriverName: \Driver\usbfilter\
DevicePointer: 0xfffffa80062d1060, DeviceName: \Device\0000009b\, DriverName: \Driver\USBSTOR\
------------ End ----------
Scan finished
=======================================

Removal queue found; removal started
Removing c:\programdata\malwarebytes' anti-malware (portable)\mbr_0_i.mbam...
Removing c:\programdata\malwarebytes' anti-malware (portable)\bootstrap_0_0_2048_i.mbam...
Removing c:\programdata\malwarebytes' anti-malware (portable)\mbr_0_r.mbam...
Removing c:\programdata\malwarebytes' anti-malware (portable)\mbr_1_i.mbam...
Removing c:\programdata\malwarebytes' anti-malware (portable)\mbr_1_r.mbam...
Removal finished

 

 

Rkill 2.5.3 by Lawrence Abrams (Grinler)
http://www.bleepingcomputer.com/
Copyright 2008-2013 BleepingComputer.com
More Information about Rkill can be found at this link:
 http://www.bleepingcomputer.com/forums/topic308364.html

Invalid arguments ignored: InternetFiles\Content.IE5\NYO0YIAD\rkill.exe

Program started at: 07/02/2013 11:51:20 AM in x64 mode.
Windows Version: Windows 7 Ultimate Service Pack 1

Checking for Windows services to stop:

 * No malware services found to stop.

Checking for processes to terminate:

 * No malware processes found to kill.

Checking Registry for malware related settings:

 * No issues found in the Registry.

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

Performing miscellaneous checks:

 * No issues found.

Checking Windows Service Integrity:

 * No issues found.

Searching for Missing Digital Signatures:

 * No issues found.

Checking HOSTS File:

 * HOSTS file entries found:

  127.0.0.1       localhost

Program finished at: 07/02/2013 11:51:36 AM
Execution time: 0 hours(s), 0 minute(s), and 16 seconds(s)



#4 Broni

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Posted 02 July 2013 - 07:19 PM

p22002970.gif Following steps involve registry editing. Please create new restore point before proceeding!!!
How to:
XP - http://support.microsoft.com/kb/948247
Vista and Seven - http://www.howtogeek.com/howto/windows-vista/create-a-restore-point-for-windows-vistas-system-restore/

Windows 8: http://www.vikitech.com/11302/system-restore-windows-8

Download win-7-8-action-center-notification-icon-missing.reg from here: http://www.bleepstatic.com/fhost/uploads/1/win-7-8-action-center-notification-icon-missing.reg
Double-click on downloaded file and confirm the prompt.
Restart computer.
 

Post fresh FSS log.

 

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

=============================================================================

p22002970.gif Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


=============================================================================

p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


=======================================

p22002970.gif Please run a free online scan with the ESET Online Scanner

  • Disable your antivirus program
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click on List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    NOTE. If Eset doesn't find any threats it'll NOT produce any log.


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#5 les17

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Posted 05 July 2013 - 04:59 PM

Hello Broni, here are the logs for the programs you instructed on July 2. I believed I downloaded and ran  the" win-7-8-action center" however I was not able to locate the FSS log for the same.

 

# AdwCleaner v2.304 - Logfile created 07/05/2013 at 15:55:19
# Updated 03/07/2013 by Xplode
# Operating system : Windows 7 Ultimate Service Pack 1 (64 bits)
# User : Kruegel - KRUEGEL-PC
# Boot Mode : Normal
# Running from : C:\Users\Kruegel\Desktop\adwcleaner.exe
# Option [Delete]

***** [Services] *****

***** [Files / Folders] *****

 

 

ESETSmartInstaller@High as CAB hook log:
OnlineScanner64.ocx - registred OK
OnlineScanner.ocx - registred OK
# version=8
# IEXPLORE.EXE=10.00.9200.16521 (win8_gdr_soc_ie.130216-2100)
# OnlineScanner.ocx=1.0.0.6920
# api_version=3.0.2
# EOSSerial=19c6ed2e462dbc4f9077a78e138f79fa
# engine=14286
# end=finished
# remove_checked=true
# archives_checked=true
# unwanted_checked=false
# unsafe_checked=false
# antistealth_checked=true
# utc_time=2013-07-05 09:25:20
# local_time=2013-07-05 05:25:20 (-0500, Eastern Daylight Time)
# country="United States"
# lang=1033
# osver=6.1.7601 NT Service Pack 1
# compatibility_mode=3588 16777214 85 83 53647714 111717950 0 0
# compatibility_mode=5893 16776573 100 94 0 124602970 0 0
# scanned=208617
# found=2
# cleaned=1
# scan_time=4188
sh=5BA639EAA23C60690B91CD75DBC94B242C117FD1 ft=0 fh=0000000000000000 vn="HTML/Ransom.C trojan" ac=I fn="C:\Users\All Users\hfbgqskeassqvmt\main.html"
sh=5BA639EAA23C60690B91CD75DBC94B242C117FD1 ft=0 fh=0000000000000000 vn="HTML/Ransom.C trojan (cleaned by deleting - quarantined)" ac=C fn="C:\ProgramData\hfbgqskeassqvmt\main.html"
 

 

***** [Registry] *****

***** [Internet Browsers] *****

-\\ Internet Explorer v10.0.9200.16618

[OK] Registry is clean.

-\\ Mozilla Firefox v10.0.2 (en-US)

File : C:\Users\Kruegel\AppData\Roaming\Mozilla\Firefox\Profiles\e2v58mnp.default\prefs.js

[OK] File is clean.

-\\ Google Chrome v27.0.1453.116

File : C:\Users\Kruegel\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[S1].txt - [15283 octets] - [20/04/2013 17:57:14]
AdwCleaner[S2].txt - [879 octets] - [05/07/2013 15:55:19]

########## EOF - C:\AdwCleaner[S2].txt - [938 octets] ##########

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 4.9.4 (05.06.2013:1)
OS: Windows 7 Ultimate x64
Ran by Kruegel on Fri 07/05/2013 at 16:03:18.82
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

~~~ Services

 

~~~ Registry Values

 

~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{03A60ABD-1FAB-4883-877B-5F4185CE5872}

 

~~~ Files

 

~~~ Folders

Successfully deleted: [Folder] "C:\ProgramData\Microsoft\Windows\Start Menu\Programs\pc fix speed"

 

~~~ FireFox

Successfully deleted: [File] C:\Users\Kruegel\AppData\Roaming\mozilla\firefox\profiles\e2v58mnp.default\extensions\llykdvzkva@llykdvzkva.org.xpi [Tracur]
Emptied folder: C:\Users\Kruegel\AppData\Roaming\mozilla\firefox\profiles\e2v58mnp.default\minidumps [177 files]

 

~~~ Chrome

Dumping contents of C:\Users\Kruegel\appdata\local\Google\Chrome\User Data\Default\Default
C:\Users\Kruegel\appdata\local\Google\Chrome\User Data\Default\Default\aadfdhdgddggdggfdiggdidgdbdbdege
C:\Users\Kruegel\appdata\local\Google\Chrome\User Data\Default\Default\aadfdhdgddggdggfdiggdidgdbdbdege\background.js
C:\Users\Kruegel\appdata\local\Google\Chrome\User Data\Default\Default\aadfdhdgddggdggfdiggdidgdbdbdege\ContentScript.js
C:\Users\Kruegel\appdata\local\Google\Chrome\User Data\Default\Default\aadfdhdgddggdggfdiggdidgdbdbdege\manifest.json

Successfully deleted: [Folder] C:\Users\Kruegel\appdata\local\Google\Chrome\User Data\Default\Default [Default Extension 1.0]

 

~~~ Event Viewer Logs were cleared

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Fri 07/05/2013 at 16:05:45.68
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

les17



#6 Broni

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Posted 05 July 2013 - 07:42 PM

You should have Farbar Service Scanner (FSS) tool on your Desktop.

You just need to re-run it and post new log.


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#7 les17

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Posted 07 July 2013 - 07:07 PM

Hello Broni;

 

here's the new FSS lot

 

thanks. les17

 

Farbar Service Scanner Version: 06-07-2013
Ran by Kruegel (administrator) on 07-07-2013 at 20:02:15
Running from "C:\Users\Kruegel\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\7ZR72PPC"
Microsoft Windows 7 Ultimate  Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.

Windows Firewall:
=============

Firewall Disabled Policy:
==================

System Restore:
============

System Restore Disabled Policy:
========================

Action Center:
============

Windows Update:
============

Windows Autoupdate Disabled Policy:
============================

Windows Defender:
==============

Other Services:
==============

File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\ipnathlp.dll => MD5 is legit
C:\Windows\System32\iphlpsvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit

**** End of log ****



#8 Broni

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Posted 07 July 2013 - 08:20 PM

Looks good :)

 

I still need Eset scan log.


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#9 les17

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Posted 09 July 2013 - 11:12 AM

HI Broni,

 

I ran ESET Online Scanner, no threats were detected, no log made.

 

les17



#10 Broni

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Posted 09 July 2013 - 06:38 PM

p22002970.gif Update Firefox to the current 22.0 version.

 

p22002970.gif Update Adobe Flash Player: http://get.adobe.com/flashplayer/
Make sure you UN-check Yes, install McAfee Security Scan Plus

NOTE 1: Beginning with Adobe Flash Version 11.3, the universal installer includes the 32-bit and 64-bit versions of the Flash Player.
NOTE 2: While installing make sure you UN-check any extra garbage which wants to install alongside.

 

=================================

 

Your computer is clean p3879546.jpg

1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll remove all old restore points and create fresh, clean restore point.

Turn system restore off.
Restart computer.
Turn system restore back on.

If you don't know how to do it...
Windows XP: http://support.microsoft.com/kb/310405
Vista and Windows 7: http://www.howtogeek.com/howto/windows-vista/disable-system-restore-in-windows-vista/
Windows 8: http://www.bleepingcomputer.com/tutorials/windows-8-system-restore-guide/#disable

2. Make sure Windows Updates are current.

3. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

4. Check if your browser plugins are up to date.
Firefox - https://www.mozilla.org/en-US/plugincheck/
other browsers: https://browsercheck.qualys.com/ (click on "Launch a quick scan now" link)

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC) weekly.

8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

11. Read:
How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/

12. Except for MBAM and TFC, which are keepers you can simply delete all other tools we used as they don't install.


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