Posted 30 June 2013 - 07:49 PM
After apparently downloading this virus with a plug-in I needed, I haven't been able to get rid of it. I'm not very computer literate so haven't known what else to do besides run Norton scan, Adaware scan and scan. The latter two found and quarantined a couple of Trojans but it hasn't fixed the issue.
When I do a search on Firefox or Chrome, instead of my search page I'm sent to a search engine called 'Local Moxie.'
I've tried everything I know how to do.
Can someone help? Should I just restore to factory settings?