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Get 80096001 when downloading Windows Updates

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2 replies to this topic

#1 bpiela


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Posted 30 June 2013 - 02:31 PM

I am arriving here at the Vista forum after going through a cleaning in the Malware Forums.  That link is http://www.bleepingcomputer.com/forums/t/498238/sirefefzeroacess-or-just-avg-uninstalling-incorrectly/


Whenever I try to download Windows Updates, I get the 80096001 error.  I get this error when attempting to download updates to Microsoft Security Essentials as well.  I tried resetting Windows Updates according to Microsoft KB 971058.  That has not helped. 


Any assistance would be greatly appreciated.

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#2 hamluis



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Posted 30 June 2013 - 03:32 PM

You might try narenxp's suggestion at http://www.bleepingcomputer.com/forums/t/454325/80096001-cannot-get-windows-to-even-search-for-windows-updates/?p=2846422 .



#3 dc3


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Posted 02 July 2013 - 09:25 AM

Please download and install Windows Repair (All in one) at this site.
To open the program click on the Start orb startorb_zps06e1f985.png.
Click on All Programs.
Click on Windows Repair (All in one), this may be listed as Tweaking.com.
If you are running Windows Vista, 7, or 8 right click on Windows Repair (All in one)  and then click on Run as administrator.
Notice:  You will need to disable your antivirus in order to run this program, for this reason you should run this while off line.
Go to Step 2 and click on the Do it button to allow CheckDisk to run. 
Go to Step 3 and click on the Do it button to run System File Check.
Go to Step 4 and click on the Create button under System Restore.
Go to Start Repairs and click on the Start button.
Important: Do not make any changes to the check marks.
For those running Windows 8 please note that  Reset Registry Permissions is not checked by design.
When the page below opens click on the Start button.
Please copy and paste the Windows Repair Log in your next post.  This log (_windows_repair_log.txt) is located in the following folder:
*  64-bit systems file path - C:\Program Files (x86)\Tweaking.com\Windows Repair (All in One)\Logs
*  32-bit systems file path - C:\Program Files\Tweaking.com\Windows Repair (All in One)\Logs
Copy the file path for your version of Windows (32-bit or 64-bit), click on the Start orb startorb_zps06e1f985.png and paste it in the Search all programs and files box.
Click on Logs.
Click on _Windows_Repair_Logs.
Copy and paste this log in your next post. 

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