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Get 80096001 when downloading Windows Updates


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#1 bpiela

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Posted 30 June 2013 - 02:31 PM

I am arriving here at the Vista forum after going through a cleaning in the Malware Forums.  That link is http://www.bleepingcomputer.com/forums/t/498238/sirefefzeroacess-or-just-avg-uninstalling-incorrectly/

 

Whenever I try to download Windows Updates, I get the 80096001 error.  I get this error when attempting to download updates to Microsoft Security Essentials as well.  I tried resetting Windows Updates according to Microsoft KB 971058.  That has not helped. 

 

Any assistance would be greatly appreciated.



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#2 hamluis

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Posted 30 June 2013 - 03:32 PM

You might try narenxp's suggestion at http://www.bleepingcomputer.com/forums/t/454325/80096001-cannot-get-windows-to-even-search-for-windows-updates/?p=2846422 .

 

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#3 dc3

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Posted 02 July 2013 - 09:25 AM

 
Please download and install Windows Repair (All in one) at this site.
 
To open the program click on the Start orb startorb_zps06e1f985.png.
 
Click on All Programs.
 
Click on Windows Repair (All in one), this may be listed as Tweaking.com.
 
If you are running Windows Vista, 7, or 8 right click on Windows Repair (All in one)  and then click on Run as administrator.
 
Notice:  You will need to disable your antivirus in order to run this program, for this reason you should run this while off line.
 
Go to Step 2 and click on the Do it button to allow CheckDisk to run. 
 
windowsrepairstep2-1_zps08aed02b.png
 
Go to Step 3 and click on the Do it button to run System File Check.
 
windowsrepairstep3-1_zps935b7603.png
 
Go to Step 4 and click on the Create button under System Restore.
 
windowsrepairstept4-1_zpseb336401.png
 
Go to Start Repairs and click on the Start button.
 
Important: Do not make any changes to the check marks.
 
For those running Windows 8 please note that  Reset Registry Permissions is not checked by design.
 
When the page below opens click on the Start button.
 
windowsrepairstartrepairs-1_zpsa179850d.
 
Please copy and paste the Windows Repair Log in your next post.  This log (_windows_repair_log.txt) is located in the following folder:
 
*  64-bit systems file path - C:\Program Files (x86)\Tweaking.com\Windows Repair (All in One)\Logs
 
*  32-bit systems file path - C:\Program Files\Tweaking.com\Windows Repair (All in One)\Logs
 
Copy the file path for your version of Windows (32-bit or 64-bit), click on the Start orb startorb_zps06e1f985.png and paste it in the Search all programs and files box.
 
Click on Logs.
 
Click on _Windows_Repair_Logs.
 
Copy and paste this log in your next post. 

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